Motorola Atrix 4G :: No Reception/ Signal, Can't Make Phone Calls/texts
Apr 19, 2011
My Atrix was working just fine for the past month, and this morning all of a sudden I'm not getting ANY signal/reception. I can't make phone calls nor send texts. Sometimes the signal comes back but it's just for 2 or 3 minutes and then the signal is completely gone again. When I plug the SIM card into another phone it works just fine so that rules out AT&T's problem. Wi-fi works just fine. I factory reset the phone but the problem still exists. I am already out of the 30-day return/exchange policy, what can I do? Is this problem going to be fixed for the next update?
Screen shot shows when my phone is completely out of signal.
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May 12, 2011
my phone has been acting strange for about a week passing from inconvenient to unusable. It sometimes says that there is no service, and when there is service available it just doesn't work.I can't call, sms, or receive calls or sms.I called my service provider (Telcel Mexico) and everything seems to be in order.If I put my chip into my old phone I can make/receive calls and sms no problem.
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Aug 5, 2012
I only live 1 1/2 miles from an AT&T tower and the reception I get with my Iphone is horrible, dropped calls and the signal is 1 to 2 bars. I would like to hear from someone that is using an Atrix HD phone that is at least 1 1/2 miles from a tower and find what kind of reception you are getting before I spend $450.00 to purchase this phone and find that I am know better than with the Iphone.
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Jun 23, 2011
Over the past two weeks I've tried three different Atrix phones and two different SIM cards, but I still have poor reception, especially indoors. The current signal strength readings are: -113 dB, ecno: -18, rat: 3g. At the AT&T store, which is right next to a cell tower, their demo Atrix has -52 dB signal, while mine varies between -62 dB and -88 dB. They tell me not to worry about the signal strength unless I'm dropping calls, but conversations are often unintelligible even though they're not dropped.
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Jul 19, 2015
I work in a factory and cannot hear my phone. I used to have the flash go off on my G3 but can't figure out how to set it up on my G4...
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Apr 22, 2012
i have no 3g signal in my trailer but i have wifi. if im on a call outside using 3g and enter my house the call drops. my friends lg phone automatically switches to the wifi and doesnt loose calls.
Info:
iPhone 4, iOS 5.1, md200ll
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Jan 21, 2013
phone will lose signal. have to restart phone to get signal back. anybody know how to fix
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Nov 19, 2011
I have been having a problem with a storm2 9550. I have wiped it clean several times to try to get the password to Disable with no luck. I upgraded the software and then I started to get a busy signal when trying to call out and cannot receive calls either. Same goes for text messages. When prompted that radio is off, i always turn it back on.. It is unlocked and still has Verizon as mobile network.
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Jun 8, 2012
I live in an area that has no ATT service or any other service yet I use an iphone 4 with ATT service. My husband uses a T-mobile Android and while neither of us receive any cell signal, when our WIFI is on, my husband can receive and make phone calls with his cell phone. I on the other hand have not been able to figure out how the iphone may be able function in a similar way.
Info:
iPhone 4, iOS 5.1.1
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May 24, 2011
when I make a call it immediately says "call ended/closed" and when I enter *110# I get this message: Connections problems or invalid MMI-code.When I restart my phone, maybe repeting that process like 10 times then I can send/recieve calls/texts, but only for a brief moment.Before it wasn't as bad... I always got the Connection problem message after a I've made a phone call. But now it is bugging me 24/7.I have resetted my phone, I've even upgraded it. Still nothing.I have changed network operator. Still nothing.I have inserted my phone card into another phone and with that phone I have no problems.So I suspect it most be my phone's fault. I have a Xperia x10.
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Oct 19, 2011
Does anyone have any recommendations to improve the reception (and thus prevent excessively frequent dropped calls) while using my Atrix 4G in a fringe reception area outside of San Diego?Some background info:I had an AT&T Nokia 6030 for almost five (5) years before upgrading my service to the Atrix.I live and work from the same location, which has not changed during those five years.I did not encounter the problems of dropping calls on the Nokia 6030. I routinely call the very same people at aproxmately the very same times and days of the week with the very same phone numbers from the very same locations in my home and shop... sitting in my office desk chair, standing at my shop workbench, seated at my kitchen table, lying on my bed... and as far as I can telI, nothing on my end or on the other person's end has changed... phone numbers, land or mobile, calling patterns... but ever since I upgraded to the Atrix, I've had this problem consistently from the very first day.
I contacted AT&T many times, and they sent a warranty replacement phone; same resulting performance.The signal strength meter on the phone typically reads 2-3 bars in this area, which AT&T says should be sufficient.)It is so touchy and position/orientation sensitive that I can often drop the call from simply turning my head, or if lying in bed at night, switching the phAT&T went through the entire customer service/tech support gamut with me:Power down recycle, remove & reinstall the battery, replace the original SIM card that came with the Nokia (which still works flawlessly under identical circumstances if I put the SIM card back into it!), run network diagnostics on the tower equipment... they even sent out a crew of field engineers to the property to assess the signal characteristics.
After months of evaluation by the engineering department, they finally determined that the San Diego area is very high in signal strength, and the problem is due to the immediate area where I am located... hills, valleys, canyons, etc. There was nothing more that they could do. That was simply the level of performance I had to accept from this phone in this location. (Sorry.)I still don't know why the primitive technology in that old Nokia doesn't miss a beat. I find it hard to accept that the flagship product with advanced technology can't perform anywhere near as well as this dated Nokia.But I like the Atrix so much in every other way, I would even pay for a stationary antenna and/or signal conditioning/amplification equipment at my location to be able to use it here.
I have not found any such equipment offered for sale by either Motorola or AT&T listed on their websites. I know that there are aftermarket companies that sell such items, but I would really like to know if anyone has any specific experience with those items, particularly when used with the Atrix, or at least any reason to advise in one way or another toward a solution.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Sep 16, 2011
I got the Photon because of the raving reviews of signal strength. I'm finding that the signal is weaker and tends to roam more than my Palm pre. Is this normal for a PHOTON? I would rarely roam at work before but find the photon signal roams alot. Is there a setting or something I can do? Maybe a bad phone? My home signal also tends to wildely fluctuate between one bar and five bars.
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Jun 18, 2012
I have an iPhone with sprint, and it has worked more than amazingly prior to this. It wasn't until last night around 12am that this started. I have had the phone for 4 to 5 months now. The bars in the top left are flat and occasionally one will pop up. I can t make calls and texts are slow to or just don't send at all. I was messing around on my download app in the browser and it closed and then thu problem arises. I have deleted the app even turned on and off my phone several times and turned airplane mode on and off several times. Please help:/ this is not an issue with location, and everytime I make calls it just says "calling mobile..."
Info:
iPhone 4, iOS 5.1.1
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Jan 4, 2011
I am currently on holiday in Thailand and some of the trip involves me travelling alone. Since I have been here I have no signal and cannot receive/make texts/calls. I was told by friends to turn off roaming when away in order to stop emails, facebook updates and the like coming through on my phone and therefore resulting in a large bill. I emailed my network provider Vodafone but they have responded by saying in order to receive/make texts/calls I have to have roaming switched on?! Is there any way of enabling texts/calls without having constant emails and facebook updates etc coming through? I don't understand why so many people would use Blackberry if you can't switch off these things and just use phone as standard like you can on all other makes of phone to my knowledge.
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Jun 29, 2011
My wife's phone is constantly dropping calls. I compared the signal test between her Atrix and mine and hers is weaker. We even have the At&t Micro cell and she drops calls. Do I take her phone to the At&t store? We haven't had the phones for 90 days.
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Jun 7, 2012
I have a iPhone 4 that signed up to Sprint, and I've had this for 5 months and nothing happened. Now my iPhone is not sending text messages or sending calls. Even when my Sprint signal is high, it doesn't seem for the text messages to go through or heck not even the calling. Only when my iPhone is in Extended "Roaming" it could send texts and calls. Is there any suggestions into solving this issue? Or do I need to replace this iPhone? I tried turning it off and on (didn't work), and Restoring the iPhone (still didn't work).
Info:
iPhone 4, iOS 5.1.1
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Jun 5, 2010
The wierdest things had happen to my blackberry.Before I go on, it involved 2 simcard.
Simcard A : simcard with BBM and full data service is registered to (Indonesian network)
Simcard B : without BBM registration, etc. (Indonesian network)
This is how it started. I have brought my phone from Indonesia to China. As I tried to use my BBM, it wont work. I tried switching on WIFI but all I got is the dull grey wifi icon. I tried so many setting but it would not work. Remember, I am using simcard A.Now, I pull out simcard A and put simcard B on. I dont know what happen, I start receiving BBM messages. I was so afraid of getting charge for data roaming, I quickly switch connection prefference to 'wifi only' with my WIFI connection on. At the home screen, next to the small antenna icon, it says 'OFF' so i assumed mobile signal is OFF. To my supprise, my BBM is still receiving messages and I can reply them no problem. Again I assumed it was connected through WIFI. What is so weird is, while i was chatting away with WIFI ON (still dull grey icon) and mobile signal OFF, I suddenly receive a phone call.
Can anyone tell me what is going on with my Blackberry? Am I being charge for data roaming while I was chatting away or I was just receiving and sending data through WIFI? but why the calls came in with mobile signal OFF?
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May 16, 2012
im on orange and have 3 bars signal, yet it wont let me make/receive calls, text or receive texts, tryed restoring and updating no luck
Info:
iPhone 4S, iOS 5.1
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Feb 21, 2011
I recently bought a blackberry bold 9700 off my friend who was using it pay as you go. When I inserted sim all looked good, network appeared and internet worked, as well as BB messenger. However I then realised that it could not make/receive calls or send/receive txt messages. I then ran a diagnostics test and it showed:
{
Radio Data Activation: No
Signal Level : Unknown
Radio Access: Unknown
Network: Unknown
[code]....
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Jul 27, 2011
What do these Icons represent or mean, and the meaning when they change Colors from White to Blue (Status Icons). There was a GB 2.3.4 User Manual Posted on Moto's site, Unfortunately no information was included about these Items. What does it mean when all three are blue, Including the H+ icon having arrows beneath it at the same time? Is it also Possible to have the Intro Video Posted or embedded to this thread as well please.
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Apr 27, 2011
When i am trying to make a call to my another phone the dialer keeps on looping and does not disconnect, and when i call someone else as soon as i take the phone near to my ears the phone restarts.
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Apr 23, 2011
Just got my new phone and i really loved it. But while reading a lot of reviews, I'm having doubts if I really got the super phone. To test if the reviews are true, I downloaded 2 benchmark test in android market. [code] How can i make my phone faster? How can I make my CPU freq higher?
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Sep 5, 2010
For today I have not had a signal at all in my house. I have never had a problem before with my Tour but today has been the worst. I cannot receive or make calls, send or receive emails or text messages. I have reset everything and even did the *228 thing but nothing. I have to drive around the block to make a phone call. Any advice for me besides throwing it out the window?
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Mar 18, 2010
I recently got an iPhone from a friend that has a very strange fault. It can show a very strong signal (5 bars) but will intermittently not make or receive calls and texts. For example just with the phone sat here on my desk one min it will make outgoing calls and the next it just sits at "calling" with no ring tone for about 45 secs before moving to "Call Failed". Incoming calls sometimes work and sometimes go straight to answer phone. Outgoing texts sometimes fail to send and sometimes work.Just for a bit of background this is an unlocked 8GB iPhone 2G on firmware 3.1.3. I've tried both Orange and Tesco (O2) sims and both have the same problem. The Wi-Fi and everything else work perfectly and the phone itself is in good physical condition. I have tested the sims in an 16GB iPhone 2G with identical firmware and that works fine.
So any ideas what it might be? I've kind of discounted the sims and the firmware which only really leaves a hardware problem. Could it be a problem with the aerial or would that show a weak signal strength? Is it relatively easy to replace and would you recommend it?
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Mar 14, 2012
i have no bars showing on my signal its shows 3g i cant make calls but can connect to internet on 3g and even when i turn 3g off the phones not connected to wifi what could be the problem
Info:
iPhone 4S, iOS 5.1
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Jun 9, 2012
I cannot make or receive calls or texts on this phone but can use the internet and email.
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Apr 17, 2012
I bought my Blackberry Curve 9360 brand new from a Vodafone shop about a month and a half ago and today when I woke up it wouldn't let me make/recieve calls or texts. i've rebooted it, taken the battery out and checked the mobile network connection and that i haven't blocked calls or put call fowarding on. Also in the top right hand corner the signal says full and 3G.
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Jun 1, 2011
everytime i try and make a phone call it says "CALL FAILED please try again" and everytime i try and send a txt it has the red timer and keeps trying to resend till it says "retried exceded". Its drving me up the wall! i took it to the dealer and he said his was doing the same.
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May 11, 2011
My blackberry and other blackberry phones who are used inside my house do not work but are fine outisde the building! Who should i ask about this problem to get it sorted?
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Jun 4, 2012
I cant make or recieve call or send texts an receive them ??
Info:iPhone 4S
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