Motorola Atrix 4G :: Drops Calls In Low Signal Strength Area?

Oct 19, 2011

Does anyone have any recommendations to improve the reception (and thus prevent excessively frequent dropped calls) while using my Atrix 4G in a fringe reception area outside of San Diego?Some background info:I had an AT&T Nokia 6030 for almost five (5) years before upgrading my service to the Atrix.I live and work from the same location, which has not changed during those five years.I did not encounter the problems of dropping calls on the Nokia 6030. I routinely call the very same people at aproxmately the very same times and days of the week with the very same phone numbers from the very same locations in my home and shop... sitting in my office desk chair, standing at my shop workbench, seated at my kitchen table, lying on my bed... and as far as I can telI, nothing on my end or on the other person's end has changed... phone numbers, land or mobile, calling patterns... but ever since I upgraded to the Atrix, I've had this problem consistently from the very first day.

I contacted AT&T many times, and they sent a warranty replacement phone; same resulting performance.The signal strength meter on the phone typically reads 2-3 bars in this area, which AT&T says should be sufficient.)It is so touchy and position/orientation sensitive that I can often drop the call from simply turning my head, or if lying in bed at night, switching the phAT&T went through the entire customer service/tech support gamut with me:Power down recycle, remove & reinstall the battery, replace the original SIM card that came with the Nokia (which still works flawlessly under identical circumstances if I put the SIM card back into it!), run network diagnostics on the tower equipment... they even sent out a crew of field engineers to the property to assess the signal characteristics.

After months of evaluation by the engineering department, they finally determined that the San Diego area is very high in signal strength, and the problem is due to the immediate area where I am located... hills, valleys, canyons, etc. There was nothing more that they could do. That was simply the level of performance I had to accept from this phone in this location. (Sorry.)I still don't know why the primitive technology in that old Nokia doesn't miss a beat. I find it hard to accept that the flagship product with advanced technology can't perform anywhere near as well as this dated Nokia.But I like the Atrix so much in every other way, I would even pay for a stationary antenna and/or signal conditioning/amplification equipment at my location to be able to use it here.

I have not found any such equipment offered for sale by either Motorola or AT&T listed on their websites. I know that there are aftermarket companies that sell such items, but I would really like to know if anyone has any specific experience with those items, particularly when used with the Atrix, or at least any reason to advise in one way or another toward a solution.

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