Motorola Atrix 4G :: Specific Area Of Screen Is Dead

Mar 10, 2012

A 2nd atrix in my house recently had a keyboard issue which prevented using the keyboard in the portrait mode. It responded but not correctly. Eagle328 suggested downloading another keyboard, which solved the keyboard use problem so that we can at least use it in portrait mode.

We have now realized that a specific area of the display on all home screens is "dead."

That is, if you divided the screen into 5 equal sections from top to bottom, the second section does not respond anywhere from left to right of that section.

Example 1: if you had your home page filled with app icons, you would have 20 icons. In the second row of icons (from the top), not one of the 4 would respond. All others would act normally.

Example 2: If you had 4 notifications and you pulled the screen down, you could tap the first one, the third one, and the fourth one and get a response...but the 2nd one would not respond because it ends up in that second section of the screen.

I'm thinking it is time to take the phone to the AT&T store, but wanted to throw this out first. As with most of you, this phone is used for business, and would be extremely inconvenient to take into town,... but afraid it may be that time.

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