Motorola :: V3re Screen Dead MPT Not Able To Access Phone For Contacts?
Oct 6, 2011
Had MPT 5.05, have updated it fully online - 5.31a. Downloaded Motorola Driver Installer 5.20 and did a Clean and Reinstall on those. Windows XP SP3 recognizes phone when plugged in with proper USB cable (Motorola OEM cable for this phone).Clients husbands phone, screen went dark, AT&T said they would have to repair the phone before being able to pull off contact list and photos. Plus charge for the process of pulling off. Right.First thing I noticed, if I plug the USB cable into the phone, then into the USB port on PC while phone is OFF, the outside screen lights up and inside screen lights up with HELLOMOTO splash screen, after a few moments, both screens go dark and will not come back on.
MPT sees that the phone is there, however, constantly returns that it is not ready due to possible OTA or starting up, wait... message when trying to find contacts on the phone.Question - is there something on the phone that needs to be done to put it into a mode where it can talk to the PC?uestion 2 - the screen is not DEAD as I can tell from the HELLOMOTO splash screen, what could be causing it to go dark when leaving that splash screen?
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Jul 24, 2011
I recently upgraded to a Samsung Epic 4G and traded in my old Motorola Devour (using RadioShack's trade in program) and only once I got home realized only about half my contacts where there. It seems some of my contacts were on my Google account, which carried over to the new phone, but many others (and annoyingly, the ones I needed most) were only stored to my Motoblur account. Most other services like this offer a way to recover your contacts in some way, such as a download, when the phone is no longer available. Motorola's support agent on the chat says that the only way to access Motoblur contacts is from a phone with Motoblur on it, and there's no web interface or other means to download my contacts in the event that I choose to upgrade to a phone without Motoblur.
there's a way to get my contacts back without having to go buy a new phone?
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Aug 17, 2010
My E71 has died a slow and painful death.Now I've read elsewhere on this forum that the E71 does not support charging via the onboard USB port however:
- My E71 is absolutely dead flat out of battery;
- My E71 is refusing to charge due to some inherant damage to both power charger and charging circuit (because it still won't charge on my Husband's charger);
- I have some very important information stored on the phone memory (not SD card) that I need to access and have no real way of doing so; and
- I have recently done a backup of the phone, but won't allow me to access the file without the phone connected.
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Apr 2, 2012
So I woke up to my phone only partially working on sunday. By that I mean it turns on and works in that sense, but none of the buttons do, so I cannot get it out of standby/sleep mode. I can still back everything up, but cannot figure out a way to get to the contacts. Even syncing with DM will seemingly not allow me to lift the contacts from the phone onto my computer, only to sync with Addressbook.
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Aug 30, 2010
Just bought a nokia x3, had it for about a week not dropped it or anything, and when i try to turn on all i get is the white screen with nokia logo for about 3 seconds then it turns off and wont let me turn back on (as if battery is flat). When i try to charge it flashes a blank white screen 3 or 4 times (about 2 seconds a time) then goes blank? It does not charge at all.
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Apr 20, 2015
I'm Sony user since 4 years ago as I started with Sony Xperia miny pro, Xperia S, Xperia Z1, then Xperia Z2.
Now I own the black model of the xperia Z2 since 2 days I decided to try the waterproof ability and take a photo under the water. I took the phone with me under the water it's not more than 30 meter and not more than 6 min .a few hours later, I found out that some of the water got in because I can see some condensation on the camera lenses both front and back.
Another few hours later I found out that the screen starts to flicker then the screen dies. All other functionality such as the sound still works because I can hear the tone if someone call me or receive a sms but the display and touch is dead.
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Mar 17, 2012
I'm really tired to find the way to fix the dialer and contact blank screen. I factroy reset the phone more than 3 times but its just standing for a week or some. I don't have plenty of applications installed, i just use gmail and a FB messenger. Tell me the use of the phone that can't dial anyone ! I just bought the phone a month before, but its starts bugging me everyday.
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Mar 10, 2012
A 2nd atrix in my house recently had a keyboard issue which prevented using the keyboard in the portrait mode. It responded but not correctly. Eagle328 suggested downloading another keyboard, which solved the keyboard use problem so that we can at least use it in portrait mode.
We have now realized that a specific area of the display on all home screens is "dead."
That is, if you divided the screen into 5 equal sections from top to bottom, the second section does not respond anywhere from left to right of that section.
Example 1: if you had your home page filled with app icons, you would have 20 icons. In the second row of icons (from the top), not one of the 4 would respond. All others would act normally.
Example 2: If you had 4 notifications and you pulled the screen down, you could tap the first one, the third one, and the fourth one and get a response...but the 2nd one would not respond because it ends up in that second section of the screen.
I'm thinking it is time to take the phone to the AT&T store, but wanted to throw this out first. As with most of you, this phone is used for business, and would be extremely inconvenient to take into town,... but afraid it may be that time.
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Jan 18, 2016
Motorola Droid Turbo (v. 1) Ballistic - I have a dead spot on the upper left hand corner of the screen, annoyingly right where a menu or "back" navigation button usually is in an app. I have confirmed this one spot is dead to the touch with a screen tester. When I turn my phone off and back on, it reactivates the spot for a time, then eventually it goes dead again. This phone is less than 2 weeks old...I just got my settings just the way I like them.
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Jul 4, 2011
i bought My Motorola Defy Cell Phone (MB255) on 26 Feb 2011 from Germany(amazon) and i have used it until this week , When i writing a message suddenly my phone screen getting dark for 2 second and after that it was reset it self and i saw middle of the Phone Displays has dead defective line , it all pixels has dead in a line i can use my phone but there is not a line middle of the phone , it is annoying Now i am living in istanbul /Turkey and , i tried the connect authorized service centre in istanbul turkey , ,there is only one service and he says therese not valid warranty in Turkey because of device bought from Germany , after that i call Turkey distributor of motorola to asking internatinal warranty , Thay said to me same thing There is not warranty at Turkey ( what is internationl warranty , Could anybody say to me ?)When i check my devices warranty paper and user Manuel (on the original box) and your website says this device under international warranty but Turkey office says differents?
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Jul 27, 2015
Almost every time I use my phone now the volume will fluctuate between normal and almost completely inaudible. I don't have time until at least Tuesday to possibly go to Verizon. So far turning it off and back on seems to knock it off for a few phone calls.
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Aug 15, 2011
This is my third atrix phone and I have notice a gray circle in the middle of the screen that is visible on light screens. For example googles front page I have taken it back for the reason.
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Oct 17, 2011
I have got a nokie E7. When I try to go into contacts the screen goes black and then goes back to the screen I was on before. Menu > Contacts (screens goes dull for 3 sec then bright again) > click contacts again (screen goes black for 5 sec then goes back to menu).
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Jun 15, 2012
I dropped my phone I've had for the past 2 years for the last time. I need to access my contacts but I guess when it hit the ground the face buttons got disconnected so I can't do anything at all. I'm due to get my new phone this tuesday and I have a couple hundred contacts, most are important. What should I do? I've tried syncing it and backing it up but that's only for the media card. I can't access the device memory to get into the contacts. I also have like a bajillion texts left unchecked.
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Apr 16, 2012
I connected my Defy+ to the computer for the first time and a program called Motorola Media Link loaded, but that doesn't allow me to access the contacts, appointments etc. Just photos and music and sync function.
how do I access the contacts on the computer so that I can edit them and transfer from another program?
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Aug 19, 2011
I can see the list of contacts but when I click on one it flashes and goes back to the home screen. I have rebooted, battery pull, wiped cache, cleared contacts data, nothing helps.
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Sep 19, 2011
I bought E7 about a month ago. Previosuly had N95 and LOVED IT but I needed to update. I am having problems with my contacts. All my contacts are saved by sim card. I thoght sim was problem but No. Even with replacement sim, I still get errors as described on subject line above. I am thinking about contacting Nokia and get a replacement. I want to add pictures and ring tones to my various contacts but it is not possible with these errors that I am receiving. I try to add a new contact and phone does not allow it by, once again, providing an error as mentioned above. Some times, phone says that memory is full but yet the phone indicates that there are 150 contact slots still available to be used.
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May 21, 2012
My iPhone 4S is stuck on the log in screen. Out of nowhere has come the voice over telling me every button i push (and announcing every text or notification I get) but when I enter the passnumber it goes no further, I have powered it down several times and reset it a couple of times to no avail, . It receives calls which I can answer, and texts and notifications -- its just I cannot enter it all.
Info:
iPhone 4S, iOS 5
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Apr 11, 2012
My screen went white with a line down the side. AT&T store could not get my contacts transferred to new phone. Is there any way to do this? Dead phone did not have an Icloud account.
Info:
iPhone 3G, iOS 5.1
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Apr 12, 2011
I am desperate for some kind of help or advice, my bb storm 2 9550 screen is not responding, i can't get to access any of my applications on the phone. the only thing that works is the power on n off button, i tried taking the battery out n even reloading the phone but nothing works. i am missin all my calls, can;t get to read my messages or mails and this is driving me nuts. i live in the caribbean, the phone was bought in the u.s, my carrier presently is GT&T but in the u.s it works with Verizon wireless.
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Jul 12, 2011
i had to get a new phone as my last blackberry died. i had a ton of contacts on it - how can i transfer them over? I am so frustrated reading book on the phone but does not work- looked online still does not work
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Dec 19, 2014
The lock screen button in my Lumia 1520 is not working. I cannot unlock the screen by pressing it but I can switch it off by holding it for a few seconds. I already did a couple of soft resets but the problem is still there. I can't do ah hard reset at this moment.
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Jun 18, 2012
my screen will not unlock and does not seem to know i am dragging my finger on it to unlock.
Info:
iPhone 4
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Oct 23, 2011
Bought a 32gb mico SD card. I am trying to use the moto phone portal and it is telling me that the SD card can not be found. Does it have to have a specific name or something? I was able to put music, photo's and apps on it and can browse the folders just fine so why cant the portal see it?
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May 12, 2011
I downloaded an ap-monitoring ap that sends an alarm when aps are operating over a selected percentage of CPU and "Contacts New Storage" is constantly alarming at sometimes over 70%. The main problem is when I am in the Text Messaging screen it completely freezes before I can open a conversation. Also, if I want to start a new text conversation the To: field won't let me copy from my contacts or even type in a number. the phone also freezes when I am trying to look up a number in the contacts to make a call and while I am on a call I can't hit end sometimes. There is also an over-all sluggishness to the phone but I think that is because of the low volume CPU. I am upgraded to 2.1. I have tried to reboot. And reset the phone completely. I wonder if there is a way I can turn off or delete motoblur and just use the android?
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Apr 26, 2010
Anybody knows how could I possibly restore contacts from a *dead* 7210c? NSU doesn't seem to like the USB connection with phone off, but I guess if it's possible to flash it from dead there must be a way to access its internal memory to, right?
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Apr 21, 2010
My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.
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Dec 3, 2012
I just updated my Razr HD to Jelly Bean and have been playing around more with Voice Search and Google Now.
I was wondering if there's any way to access search from the lock screen - the Jelly Bean FAQs mention that it's possible to access voice search by "swiping up on the lock screen", but that doesn't seem to work. Is it just not possible with the Razr HDs software, or am I missing something very obvious?
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Apr 4, 2012
Whenever I try to access my web browser on my Motorola Electrify the screen will switch to horizontal mode even if I am holding the phone vertically. I don't want to have to reset my whole phone.
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