Tracking Forums, Newsgroups, Maling Lists
Home Scripts Tutorials Tracker Forums
  Advanced Search
  HOME    TRACKER    Mobiles


Nokia :: Phone Dead After Software Update / Phone Got Disconnected

My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.

View 6 Replies (Posted: Apr 21, 2010)

Sponsored Links:

Related Forum Messages For Mobiles category:
Nokia :: 5800 - Cannot Update / Phone Disconnected
I have an issue trying to update my 5800. the PC suite works fine and it see's my phone for all the functions, but when I run the update function it starts fine and try to see the phone and suddenly it tells me in the taskbar that the phone is disconnected. I have reinstalled the software a number of time with the same result. Is this a common problem?. Is there anyway to resolve it?

Posted: Sep 17, 2009

View 4 Replies!   View Related
Nokia :: Tried Using NSU / Keeps Telling Phone Was Disconnected / Can't Continue Update Procedure
My phone decided to turn its self off during a software update, and now I can't turn it on.When I plug it into my PC via USB and press the power button, the blue lights come on, and the PC detects a new device (Nokia ROM Parent). After about 3 seconds I hear the device disconnect sound.I tried using NSU, but it keeps telling me the phone was disconnected and can't continue the update procedure.Are there any keys I'm supposed to hold down to keep it in flash mode?

Posted: Sep 24, 2007

View 11 Replies!   View Related
Nokia :: 5530 Failed Firmware Update / Phone Dead
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...

Posted: Jul 24, 2010

View 7 Replies!   View Related
BB Torch :: Phone Dead After Latest Update
I just updated the operating software on my Torch last night as I went about doing other things. It remained plugged into my laptop overnight, during which time the laptop went into sleep mode. When I opened up the screen this morning, the BlackBerry dialog box said the update was completed successfully; however, I have been unable to turn the phone on at all. I get no lights, no sound, nothing!

Posted: May 13, 2011

View 2 Replies!   View Related
Cseries :: C6-01 Update Fail And The Phone Is Dead
What can i do? The hard reset didind work! It is dead,totaly!

Posted: Aug 29, 2012

View 4 Replies!   View Related
BB Curve 8300 :: Phone Dead With Red Light Blinking During Update
I was in the process of trying to update the software for my BB 8310 to Ver 4.5 (so I can have the video recorder)but I disconnected my phone with the USB cord and I got a fatal error message. Now my phone is completely dead with the message light blinking red on and off again.I have tried to put it on the charger (even thought the phone battery wasn't dead before) and remove the battery.Nothing.Still will not turn on and the red blinking light is the only life my little phone has.

Posted: May 3, 2009

View 6 Replies!   View Related
Nokia :: Cannot Sync With Outlook - Says Phone Disconnected Error 8393f017
I am using a Nokia E51 and Ovi Suite, both the latest versions, under Windows 7 32 bits.However, some weeks ago, it stopped syncing with Outlook (calendar and contacts). However, it can correctly sync the SMS messages.It starts syncing and stops saying that the phone got disconnected, error 8393f017.The same thing happens with bluetooth and USB cable.

Posted: Apr 4, 2010

View 11 Replies!   View Related
Nokia :: N95 Won't Turn On / Phone Dead
Been out, and been unable to turn my phone off using the power button, stupid me has taken the battery out the back of my phone, replaced it, and still my phone wont turn on. Back home now, put my phone into charge and my phone totally wont turn on, all what comes up when i put my phone into charge is initally the nokia logo then the screen goes white and blank. tried turning my phone on with out the memory card in, as well as pressing green, star and 3, but nothing is happening what so ever.

can anyone help me cause im lost without my phone and also i've got loads of great pitcures from my night out which i need to upload to my comp, and i dont want to loose them even though they're saved to my memory card (i think lol)i havent dropped my phone tonight so it cant be that. having bad luck at moment with electical things, my ipod has died yesterday and now my phone, im totally cursed lol

Posted: May 10, 2008

View 13 Replies!   View Related
Nokia :: 5800XM - Phone Dead / No Response
I had get 5800XM mobile. It was fine for 2 month then it just get out of charge, then dead, no response, didnt turn on again. I tried to put another software, nothing happen, sorry its only vibrate when I try to open only. And i tried to change the screen.

Posted: Aug 9, 2009

View 8 Replies!   View Related
Nokia :: N78 Phone Dead - Goes Blank At Startup
My phone has gone dead. Whenever I try to turn it on it just goes blank after the NOKIA boot-up screen, the screen stays lit for a few seconds and then goes dead. I have tried a lot of things like removing the memory card and sim and then turning it on. But none of them work. I have even tried RE-FLASH but nothing happens after that either. And I didnot install any new software or firmware or didnot try to upgrade it. It was just lying there, I saw the screen lit. It gave me a prompt that the phone will restart. I pressed ok. And since then it has gone dead.

Posted: Aug 25, 2009

View 4 Replies!   View Related
Nokia :: N97 - Battery Drained - Phone Dead?
I've had an N97 for 5 months, yesterday my battery drained completely, a normal drained, I didn't try to turn it on. I connected the charger to the phone and the white screen with nokia came up (first the white screen, then the blue nokia word). The usual symbol for the battery didn't show up. I left it like that, thinking it was charging. Then, I tried to turn on the phone but it didn't turn on, it stayed with the white nokia screen. I tried taking the battery off and putting it again and the same happened, checked the battery with a firend, it actually charged to 6 bars, but my phone won't start (also, tested with my friend's N97 battery). Connecting to PC has the same problem, the Pc doesn't realize something is connected.

Tried to leave it alone for without touching, and waiting hours for the white nokia screen to go away but nothing happens.

Posted: Jan 3, 2010

View 2 Replies!   View Related
Nokia 2760 :: Display Went Blank Phone Is Dead?
Was working pefectly until recently, then the display went blank. Looked like it needed a re-charge. That didn't work though, and neither did a new battery. When I switch it on, the Nokia logo appears, and the display lights up for a further 1 second or so. It then dies on me. I tries the firmware reset procedure, but that didn't work.

Posted: Nov 13, 2009

View 6 Replies!   View Related
Nokia X3 :: Dropped Phone Dead And Gives White Screen?
Just bought a nokia x3, had it for about a week not dropped it or anything, and when i try to turn on all i get is the white screen with nokia logo for about 3 seconds then it turns off and wont let me turn back on (as if battery is flat). When i try to charge it flashes a blank white screen 3 or 4 times (about 2 seconds a time) then goes blank? It does not charge at all.

Posted: Aug 30, 2010

View 5 Replies!   View Related
Sony Ericsson :: W910i / Get Into Messages On Phone When Its Disconnected?
Just tried to update my w910i on the computer some how i cant get into my messages on the phone when its disconnected! it comes up 'operation failed' when i try to go into my inbox sent ect..
anyone know whats wrong and how i can fix it much app.

Posted: Nov 7, 2007

View 2 Replies!   View Related
Nokia :: N97 Disconnected During Firmware Update
I live in Canada and bought the phone unlocked off Dell USA. I don't think there are any service stations in Canada. I was updating to 2.1 and the phone disconntected while updating. It was not physically disconnected,it just... got disconnected by windows...And now the updater is just spinning its wheels. What can I do to restore my phone...?

Posted: Feb 1, 2010

View 9 Replies!   View Related
BB Bold 9700 :: Wireless Network Gets Disconnected When Put Phone In Holster
I'm using BB Bold 9700 Version Why is it when I put my BB in holster, my network will always get disconnected after a while? Sometime when I using half way will get disconnected. Do I need to do any setting to keep it connected.

Posted: May 25, 2010

View 5 Replies!   View Related
Sony Ericsson :: Using Phone As Modem Via Bluetooth / Internet Disconnected
I really need help with my bluetooth connection. I use my phone, Nokia N81, as a modem with my laptop. When I connect to the internet, it disconnects itself in about and hour and thats when my download is 50% done. I really need help for a stable connection. And I have tried connecting with PC suite, same results.

Posted: Dec 12, 2009

View 2 Replies!   View Related
IPhone :: If Phone Service Disconnected Can 3GS Still Connect To Internet Through WiFi?
If I close my phone account with a particular phone service because I no longer need my personal phone, will my Iphone still work like an ipod in that it can still get to the internet through WiFi? Or general what functions will the piece of equipment still have? For example, will apps still work?

iPhone 3GS, iOS 5.1.1

Posted: Jun 7, 2012

View 7 Replies!   View Related
Nokia :: Update Not Starting Up After Disconnected USB Cable
I disconnected usb cable while i was updating my nokia n900.Now its not starting up, justappears nokia logo and blue led light.

Posted: May 28, 2010

View 9 Replies!   View Related
Xseries :: Nokia X6 Got Disconnected During Software Update?
I wanted to update my software so I plugged it into my PC, everything was going fine, the update started and then my PC decided to not recognise the USB anymore and my phone got disconnected First it went blank, so I switched it off. Took out the battery, tried to put it back on but the screen was black and it was constantly vibrating like mad!!I read quite a lot of posts about problems similar to mine, but there is a slight issue here.. My buttons arent working at all. I suspect people from the service that were fixing my phone before forgot to "plug" the buttons because before everything was fine but I was too lazy to go back and managed to live withough these buttons so I cant try red/green and camera button to restart,What to do? Nokia care point? Does my warranty cover things like that?

Posted: Jun 28, 2011

View 4 Replies!   View Related
Nokia :: E71 Is Dead - How To Access Important Information Stored On Phone Memory
My E71 has died a slow and painful death.Now I've read elsewhere on this forum that the E71 does not support charging via the onboard USB port however:

- My E71 is absolutely dead flat out of battery;
- My E71 is refusing to charge due to some inherant damage to both power charger and charging circuit (because it still won't charge on my Husband's charger);
- I have some very important information stored on the phone memory (not SD card) that I need to access and have no real way of doing so; and
- I have recently done a backup of the phone, but won't allow me to access the file without the phone connected.

Posted: Aug 17, 2010

View 5 Replies!   View Related
Sony Ericsson :: Satio - Phone On Mute When Bluetooth Headset Disconnected
I have two bluetooth headsets, one is HBH-DS200, the other is MW600. The same problem is: If the bluetooth headset was closed first(out of power), You can not hear anything when calling or answer a call.And you'll find the button "Use the headset" appears when calling, actually the headset has already disconnect, meantime the loudspeaker becomes dumb.

Even if I closed the bluetooth function of Satio. The problem still exist.Then if You reconnect to the bluetooth headset, You can hear the sound through the bluetooth headset while playing game, music, video. But while calling, nothing could be heard, the loudspeaker becomes dumb again!You have to power off Satio and restart the phone, if you want to use the call function, not only a media player! The strange is if you closed the bluetooth of Satio first, the phone function works well.

Posted: Aug 2, 2010

View 3 Replies!   View Related
Nokia Nseries :: 5800 Got Disconnected During Software Update
During the last phase of the update, the phone didn't start up and I pressed the power on button by removing the USB and the phone didn't start up. It just keeps vibrating.

Posted: Oct 7, 2011

View 1 Replies!   View Related
Nokia :: 5610 Broken Screen Full Of Dead Pixels - Never Dropped Phone
So I've had this phone for a little bit over a month. Never dropped it, the screen protector thing is still on there. Last night I talked to my sister for a minute on the phone then placed the phone on my desk. 5 minutes later, I picked up the phone, slide it open and tried to check the time, only to find out that the screen is dead. Full of dead pixels. About 1/4 of the left part of the screen is in one color and the rest of the screen is in a different colors (sort of like this URL... Again, I have never dropped the phone, never got water inside the phone, never exposed it to extreme weather conditions, the sticker behind the phone is still white. So what happened here and what should I do? This is my first Nokia phone in 8 years and I am extremely disappointed.

Posted: Oct 9, 2008

View 5 Replies!   View Related
IPhone :: 3GS - 3.1.3 - Phone Is Dead
Just had my iPhone 16 3GS for a month. As prompted by iTunes, agreed to the iTunes and iPhone upgrades yesterday. Since then my phone is dead. Tried re-installing iTunes, rebooting pc etc, nothing works. Tried Restore of iPhone, the phone comes alive and dies again. Cant even get it to start !

Posted: Feb 8, 2010

View 5 Replies!   View Related
IPhone :: Phone Dead After Installing Jb App
Just installed a jb app that mentioned something about "quick unlock". I cannot recall the exact title but anyway it seems to have totally killed my 3GS.

Tried all the tricks I know but nothing works. Only the Apple icon will appear on the screen for about 20 seconds. ITunes does not detect the phone so I can not reset/restore it.If I try to recharge it, no battery icon appears.

Posted: Mar 9, 2010

View 9 Replies!   View Related
BB Bold :: Dead Phone With Red Led Light?
My 2 month old phone wont turn on and only a red led light flashes. I tried downloading new software but it wont recognize it. Im abroad now but would like to know where can I take my phone in the states so I can get a replacement.

Posted: Aug 8, 2012

View 5 Replies!   View Related
BB Bold :: Phone Seems Dead Except For The SOS Display In RED?
The phone seems dead except for the SOS display in RED. What can I do?

Posted: Oct 28, 2011

View 1 Replies!   View Related
Sony Ericsson :: Elm Is My Phone Dead?
The camera froze today, and stupidly I pressed all the buttons randomly to see if it would unfreeze. I took the battery out and then recharged it.I got the message that it was fully recharged, unplugged the charger, got the Sony logo and then a "Goodbye" message.

Posted: Nov 1, 2010

View 2 Replies!   View Related
IPhone :: Phone Is Completely Dead
Hey guys, I don't know what to do. My Iphone is completely dead. I tried everything. It will not turn on at all. I even tried to put in restore mode, nutting the screen stays completely black. Is the phone bricked or something, it's just laying there motionless. The battery was full charged, it was on the cradle actually. Plugged it in the pc nutting. I even used a different usb cable from apple.

Posted: Feb 25, 2008

View 15 Replies!   View Related
RIM :: Getting Contacts From Semi-dead Phone?
So I woke up to my phone only partially working on sunday. By that I mean it turns on and works in that sense, but none of the buttons do, so I cannot get it out of standby/sleep mode. I can still back everything up, but cannot figure out a way to get to the contacts. Even syncing with DM will seemingly not allow me to lift the contacts from the phone onto my computer, only to sync with Addressbook.

Posted: Apr 2, 2012

View 9 Replies!   View Related
BlackBerry :: Spacebar Key Dead In Phone?
My spacebar key is no longer working, I have stripped it down and cleaned it, and reinstalled the OS, but it is definitely dead.Can I program say <sym> another key to map another key?Otherwise it will be a bin job and off to Samsung.

Posted: May 7, 2012

View 5 Replies!   View Related
BB Bold 9000 :: Phone Dead / No LED / No Power?
I've read through the FAQs, I've read through 100s of posts, I've checked out "how to restore a nuked blackberry", I think I've tried everything, but I thought I would post and see if there was any other possible thing I can try.I got a Bold from Canada and unlocked it for use on AT&T. Everything was good in the world. I've been using it for about a week, and the last couple days I have been connecting my Sony bluetooth headphones and listening to music on the way to work.Yesterday, near the end of a song, the playback froze. I could still navigate, open the browser, use the media player controls, switch songs, but it would never play the track again. I pulled the battery. When I put the battery back in, it would not start up. No LED, no white screen, just dead.I tried a couple things and finally got it to show the red flashing light after leaving the battery out for 10 minutes or so. I got it connected and re-installed the OS. Everything was once again good in the world.This morning, same thing happened with playback, same thing happened when I pulled the battery. This time, I have not been able to get any life out of it. I've tried:
leaving it charging on a wall charger with battery + sim
leaving it charging on a wall charger with battery and no sim
plugging it in to the wall with no battery
plugging it into the wall with no battery and no sim
plugging it into the wall with no battery then inserting the battery later
plugging it into the computer's USB with no battery
plugging it into computer's USB with no battery no sim
plugging it into the computer with no battery, then inserting the battery
plugging it into computer with battery and no sim
plugging it into computer with battery and sim
leaving it unplugged for an hour with no battery
leaving it unplugged for an hour with no battery and no sim
The computer, Desktop manager, and App loader all fail to recognize when it is plugged in.I am really hoping that someone here will have a "one last thing I can try" to get it powered on. Is it worth it to leave the battery out overnight or something, or am I just boned?I really, really, really don't want to send this back to Canada. If that's my only option, anyone have any experience with Rogers and their return/exchange policy and procedure? How painful will it be and how long will I be without my new baby?

Posted: Sep 17, 2008

View 14 Replies!   View Related
BB Bold 9000 :: Last Resort Fix For Dead Phone (no Red Led)?
Background:Bought a bold 9000 the day it was released in Canada. Worked perfectly, maybe dropped it a few times but everything was working. Recently I upgraded to the 9700 and sent my brother my 9000.He had it for a week with Telus (originally on Rogers, and unlocked). He then dropped it off his bed onto a hardwood floor (not very high). Since then it would not turn on, no red LED or anything.I went over all the common steps to getting it working:
-Battery pull
-Take out Sim Card, and battery
-Try connecting to wall charger or pc with and without battery
-Basically everything listed in other posts with the same problem
So the above steps (search for details on them) work for some people, and not for others.So it was dead, he mailed it back to me to try and fix. I tried all the common solutions again with no luck.Then I decided to try something else.How I fixed it:You know when your computer is screwed up, and someone suggests to reset the bios settings? All computers have a little backup battery to keep your settings, and keep the clock running on your computer. So even when it is unplugged from the wall and you turn it back on the time is right.Well the 9000 has a similar battery, I am not 100% sure what it is used for but removing it completely solved my problem. I know it is used to keep the time when the main battery is removed - what else i'm not sure.. Mine seems to work fine with it removed. It does not reset any other data it seems, all contacts, email themes and everything are still intact.Once this battery was removed, I put the battery back in and everything works perfectly now! The only issue I have noticed is that the time does not advance once the battery is removed.. Since my brother always has his phone on, and it updates the time from the network there is no big problem with this. -Again, the time works perfectly as long as the main battery is in.Here are the steps, you don't even need to dissassemble the blackberry:

1 - Remove the black plastic sticker on the back
2 - using a small screwdriver (or better yet, soldering iron) remove the small circular battery from the PCB.
3 - put battery back in and pray

The picture of my bold with the battery removed is here: bold_9000 on Flickr - Photo Sharing! Disclaimer: This worked on my phone, but your phone may have a different problem. I suggest this only as a LAST resort on phones that are not under warranty anymore. I will not be blamed for anyone breaking their phone (more?).

Posted: Mar 25, 2010

View 12 Replies!   View Related
Copyright 2005-08, All rights reserved