Nokia :: N97 Down - Dead During V2.2 Update
Jul 23, 2010
I've updated my N97 wth v2.2 about a week ago or so. There was no problem updating. After the udate though, i started experiencing some problems. The phone kept restarting itself. As it restarts, a few lines (similiar to atomic absorptions spectra lines) appear on the screen. This bothered me, so i thought i'd reinstall the update. The update started successfully until the phone restarted but never waked up! Before this tho, the update kept failing (showing error that my phone was longer connected, I'm using OVI suite 2.2.0.245 ), but I kept disconnection the usb till the update started successfully. So what I want to tell you guys is that, watch out for v2.2 issues.
View 6 Replies
ADVERTISEMENT
Jan 2, 2012
after an update with Nokia suite yesterday night my N8 wont start anymore. after initiating the update (25.xxx) it was downloading and starting the update. after a while it end with an errormessage. I do exactly remember but it was something like critical connection error. remove cable and restart the telefon for restoring your N8. After this the update will continue. But nothing like this happens. The n8 wont start. It vibrates on time and the display stays black. When i connect with USB cable, the windows USB connection sound appears and after about 5 seconds the disconnection sound appears. thats all. The charging LED is flashing for a while and after about 1 minute this also stops. Pressing the on/off button for abput 10 sec its vibrating 3 times and thats it. I bought this N8 in Libya. It had an aribic language set. I dont do any flashing or other experiments. But some days before i installed some Qt installation files manualy from the Qt symbian 3 development kit on the phone. I have done this for testing some small test applications which i produced with this kit. Maybe these causes the corruption of the phone. But the main question is how to wake up the phone? In the country where i am now is no Nokia service center available. But when i connect with USB cable two device driver are activated with name Nokia parent/generic flashing device
View 3 Replies
View Related
Oct 21, 2012
Yesterday a message appeared on my Nokia 808: 'important software update available'. I went ahead with the installation; it informed me that it needed to restart and then I got a white screen with a dialog box saying something along the lines of "don't try to make calls during installation". Okay, sure.
I went to the bathroom and when I got back, black screen. The 3 physical buttons at the bottom were all lit up. I left it alone for about 10 minutes, still the same. I then tried to press & hold the power button, but nothing happened. Decided to leave it overnight.
This morning, the 3 buttons were no longer lit up. Removed & re-inserted battery, nothing. Tried various 3 and 4 finger salutes found online, nothing. Tried to connect to to PC, menu button starts flashing (presumably that's an indication it's charging?). Nokia Suite doesn't recognise the device, but it will ocassionally tell me I connected a Nokia device via a non-compatible USB mode, and it will also give me 'device disconnected' messages. Hmm.
Note that my battery was close to full before I started the update.
Okay, so it's not 100% dead at least, but I'm guessing I'm gonna have to RMA it. Wanted to check here first though.
View 3 Replies
View Related
May 31, 2010
I tried to update my phone's firmware from v4.13 to v5.16. I downloaded NSU and everything was fine until at some point during the update I had to recover the connection,a couple of times,but after that according to NSU the update was successful.
I looked at my 5320 XpressMusic and it's screen's backlight was turn on but the screen was black,the keyboard and everything else were(and have been since then) off and showed no signs of life. I removed the battery and tried to turn in on but all I got was a vibration and backlight,no sound no handshake no nothing.I can't even turn it off so I have to mess with the battery every single time i want it to restart......
View 5 Replies
View Related
Oct 4, 2011
My n73 becomes dead due to update failure. its not working...
View 2 Replies
View Related
Feb 7, 2012
I updated my N8 to Belle using Nokia Suite few hours ago. Half hour ago my phone has switched itself off and can't start it. When I press the power button it shows Nokia and after that the loading screen (those 5 white points) for like 30 second with the menu button light turned on and after that it shuts down.
View 13 Replies
View Related
Aug 18, 2011
Anyone else having issue trying to open the ovi store after doing the firmware update to ANNA?
when i hit ovi store icon, the welcome screen loads up really fast but the appliction does nothing expect saying 'LOADING' I have performed a 'delete data and restore' this does not fix the issue. also trying to uninstal over gets you the fingers 'REMOVING CANCLED'
Nokia N95Nokia 5800 XMENokia X6Nokia N8Nokia 3210e Ollld Skool
View 19 Replies
View Related
Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
View 7 Replies
View Related
Apr 21, 2010
My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.
View 6 Replies
View Related
Jun 14, 2011
Got the message that new phone-SW is available. Connected to OVI-Store via USB and started update. Backup was o.k.., update started but could not reconnect to phone and aborted with error message. (cable was not removed up to this point) Now phone screen is black with no reaction on any key. Just after having taken off battery I get a buzz when pushing the red key like on power up, but no further reaction. Phone seems to be waiting for data download.
View 10 Replies
View Related
May 3, 2011
Yesterday evening Ovi Suite proposed new firmware (14.002). I tried to install it, which was a mistake During the installation Suite lost connection to the phone and as I checked the phone it was in test mode. It didn't respond to any keys so I had to remove the battery. After that the phone has been dead. When I try to boot it up or try to hard reset it with three-finger-salute the only response is a short vibration. After vibration the phone stays dead.Removing battery does not change anything.
View 5 Replies
View Related
May 11, 2012
I did a hard reset and restored from I tunes but same issue, I re-inserted the sim card still no change - it does still indicate the carrier ?
View 1 Replies
View Related
May 13, 2011
I just updated the operating software on my Torch last night as I went about doing other things. It remained plugged into my laptop overnight, during which time the laptop went into sleep mode. When I opened up the screen this morning, the BlackBerry dialog box said the update was completed successfully; however, I have been unable to turn the phone on at all. I get no lights, no sound, nothing!
View 2 Replies
View Related
Mar 16, 2011
In January 2011 I purchased a new Bold 9780 and I just loved it. Yesterday on my phone I received an opportunity for a device update. After it indicated that it would take over 2 hours to install and during which time I would not be able to use the phone I tried to prompt it for a remote start at 2:00AM (then I would have time to do a back-up)...pressed save after making the time prompt and it still started the update immediately. I shrugged it off and let it do it's thing. Almost 3 hours later, it still wasn't up. I was still getting a white screen with the small black box with second hand spinning in the centre of the screen then it would give me a download bar that would only load to 50% then the screen/phone would shut off, red indicator light would come on, then a white screen again....repeat! Contacted my service provider and was told that it sounds like it just needs more time to do it's thing. I plugged it into the wall so that it wouldn't run out of juice and went to bed. Woke up at 4:00AM, checked the phone and there was no power, black screen and no indicator light on. I WAS UNABLE TO POWER UP THE PHONE. Still plugged in, I pulled the battery. I then got a red indicator light but nothing else. Put the battery back in and the indicator light went out and, once again, the phone was dead.
View 4 Replies
View Related
Oct 12, 2015
I updated my Z3 Dual to 5.1.1 Build 23.4.A.1.200 (Hong Kong) a few days ago. I found that my touchscreen has some "dead zones" when playing games or typing on the keyboard, mainly a vertical line about 2cm from the left of the screen and also a bit on the lower right.
Â
I wonder if this is software related? I have already tested the touchscreen using YAMTT.
View 9 Replies
View Related
Aug 29, 2012
What can i do? The hard reset didind work! It is dead,totaly!
View 4 Replies
View Related
Feb 18, 2011
I have (or better to say "had") a Nokia E66 and Nokia Software updater just completely and unrepairable (said by official service) destroyed my E66 few days after warranty ended. It is unbelievable! I was successfully using it every day until the software update. Software Updater wrote that cell phone is disconnected and I must reconnect it. I have done it many times but every time it failed. So I took cell phone to official service and they told me that they cannot flash it and only way to repair it is to replace mainboard. How is that possible? It worked very fine until software action! So I am supposed to throw my E66 to trash and buy another cell phone? Well, if yes, then not Nokia again. I want to own cell phone which is able to flash phone software without destroying whole phone!
View 1 Replies
View Related
Sep 22, 2011
My tablet (wi-fi only ) showed there is update ( build HTK55D ). I started update. Downloaded and need to reboot. I select reboot. After that, tablet never start again.
View 9 Replies
View Related
Apr 12, 2010
If there is any solution for that and it will be worsen in the future or what?
View 9 Replies
View Related
Apr 11, 2010
I accidentally uninstalled one of the components of an app (dictionary) which came with the phone, which rendered it unusable (keep saying word base missing), but it's fine as I have installed the nokia dictionary. The problem is: How do I remove the half-dead app? I can't uninstall it for some reason, I can't remove it from my list of apps, Or if Nokia (Nokia Taiwan ) would kindly provide me a SIS for me to re-install, that would be great too.
View 7 Replies
View Related
Mar 18, 2010
Since a couple of months I have a Nokia E75.The battery performance was never very good, but the last 2 months it has fallen to less than half a day. I already bought a new battery but that doesn't seems to be the problem.I have Handy Taskman to see which apps are running and I leave only email running with syncing to exchange every hour.Any ideas?
View 7 Replies
View Related
Jul 28, 2010
For 2 days my 5230 is without power in the morning and the alarm doesn't sound, making me late for work. Won't even power on.I fully recharged it yesterday morning and last night i checked battery level and just one bar was missing (85% full).no apps were running during night, just home screen and Menu.What could be the problem?
View 3 Replies
View Related
Jul 3, 2010
I have N95 since last three years was working perfect but the other day i put a usb car charger through usb port as soon as i put the charger on it has gone blank. don't comes on after that. changed the battery but no joy. could any body advise what has gone wrong and how can i fix it.
View 4 Replies
View Related
Feb 20, 2011
I plugged in my phone to the computer via USB and clicked on upgrade. It started and I left for a coffee. Came back and my phone was dead and the computer said it was a old version of OVI (changed it yesterday, so it wasn't that old) and that I ought to upgrade it and try again. I can't start it now, it makes a buzz and then nothing more and it goes totally black again.I've tried to press 3 * answer button and the on/off button simultaneously without any luck. Sometimes it starts (with the screen turning greyish) but then nothing more and it shuts down totally again.
View 2 Replies
View Related
Dec 21, 2011
I received my phone on the day of release and its been workign since. It went off last night after I forgot to charge it and now its completely dead. I have tried all the usual tricks and tips, reset etc... nothing is working. Vodafone are being a nightmare to try and deal with.
View 10 Replies
View Related
Dec 26, 2012
I purchased a Nokia Lumia 920 white in SHARJAH on 16th December with a lot of excitement. But on 25th night the phone went dead & was not responding without a reason. I initially thought maybe its the battery drain. But that was not the case. I put it to charging the whole night & lo in the morning the phone wont switch on at all. I had a chat with the Nokia UAE hotline chat with a gentleman & online chat with a lady & all I got was a solace & conform rather than a sense of urgency to fix the problem.
I also did a little research here & on Microsoft Windows phone support for Middle East, looks like I am not the only one with this issue. There are quite a few such cases. Its quite disappointing that as a consumer I spend 2500 bucks for a defective piece of instrument & all I get to hear is that, we will look into this felt like quite dumb in fact.Since I had purchased it from a reputed (???) retailer, I went over this morning & returned back the instrument. I was told it may take more than two weeks to look at the problem & fix it & until then I am left high & dry.
So the next time you buy a NOKIA product, my advise is to be check the history on the manufacturers website for any grievances with the product by any customers before you get one especially if you are paying 2500 bucks. I am now aiting with my fingers crosses for my device to be sent to the nokia care by the retailer & returned back to me after a fix(hope it is a good fix !!!!!!). Until then I have to keep praying & hope for the best.
View 8 Replies
View Related
Nov 2, 2010
Insted of writing any hate speach i will just request Nokia to spend good time in testing products before releasing in market...silly thing are giving more bad publicity than doing any good for Nokia.Now, can anyone tell me how do i solve this SMS problem... under all profiles, General, Outdoor etc.. the phone does not give any alert (sound or vibrate).I read other blogs, deleted all the SMS, inbox, outbox (also faced problem deleting MMS...deferred)...Even after deleting all messages by select all and delete..the conversation still shows them all...and there is no way to delete them...Bottom line... what needs to be done to get SMS notification..sound/vibrate back in place on N8?
View 19 Replies
View Related
Mar 18, 2010
One day when I was in a lodge in the medium of the mountain (no signal, no wifi, only SUDOKU), I wake up, press on my phone, and I can look a dark character in the medium of the LCD, I try restarting, restore the factory settings, blah, blah, and the dark character still growing. I don´t know if this is for a virus or hardware problems. I attach the photo. In other hand, I call to the costumer service and there tells I have no guarantee, because I buy the cell phone in other country. The joke is that: the first step to buy this was call to nokia support and there tell me, buy that, no problem, you have guaranty here too.
View 5 Replies
View Related
Jan 27, 2010
I've had my N900 for a few days now and it is an impressive device.I have in the last day or two noticed that the screen has a number of dead pixels. They stand out when using the device in a dark environment and I noticed them when I was powering up the device. Its not just one pixel but several. I thought the days of dead pixels were long gone so I am a little disappointed that this has occurred.So I was wondering if other N900 users have notices this same problem as well and would Nokia replace the device?
View 5 Replies
View Related
Apr 29, 2010
I recently upgraded to firmware v50.0.005.C01.01 but ever since I cannot get bluetooth to be on. Whenever I try to switch it on it just pops up with an "unable to perform bluetooth operation”. I did the three finger salute (hard reset) but no joy. Anyone know if there is perhaps some other setting that blocks bluetooth? Or is there some more technical way to find out what is failing?
View 5 Replies
View Related
Jan 15, 2010
My 5800s USB connection seems to be totally dead. I get no beep on the phone when I plug in the USB cable (tried on 3 different PCs) and I get no prompt asking what mode I want to use, i.e. PC Suite Mode, Mass Storage etc.The phone does not appear under "Devices and Printers" in Windows 7, nor does it appear under "Device Manager".So there is zero connectivity between the phone and the computer.
I've ordered a new micro USB cable from ebay to see if it helps, but the one I am using now doesn't look damaged in any way.
View 9 Replies
View Related
