Nokia :: 5800 / Bluetooth Dead After Firmware V50
Apr 29, 2010
I recently upgraded to firmware v50.0.005.C01.01 but ever since I cannot get bluetooth to be on. Whenever I try to switch it on it just pops up with an "unable to perform bluetooth operation. I did the three finger salute (hard reset) but no joy. Anyone know if there is perhaps some other setting that blocks bluetooth? Or is there some more technical way to find out what is failing?
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May 31, 2010
I tried to update my phone's firmware from v4.13 to v5.16. I downloaded NSU and everything was fine until at some point during the update I had to recover the connection,a couple of times,but after that according to NSU the update was successful.
I looked at my 5320 XpressMusic and it's screen's backlight was turn on but the screen was black,the keyboard and everything else were(and have been since then) off and showed no signs of life. I removed the battery and tried to turn in on but all I got was a vibration and backlight,no sound no handshake no nothing.I can't even turn it off so I have to mess with the battery every single time i want it to restart......
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Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
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Jan 15, 2010
My 5800s USB connection seems to be totally dead. I get no beep on the phone when I plug in the USB cable (tried on 3 different PCs) and I get no prompt asking what mode I want to use, i.e. PC Suite Mode, Mass Storage etc.The phone does not appear under "Devices and Printers" in Windows 7, nor does it appear under "Device Manager".So there is zero connectivity between the phone and the computer.
I've ordered a new micro USB cable from ebay to see if it helps, but the one I am using now doesn't look damaged in any way.
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Feb 7, 2010
During an OTA Ovi Store software update the phone froze with a white screen and all buttons including power button dead .
Removed battery and reset gets past boot screen then message memory card full ( 16 GB so i dont think so at all )
Fails to connect im mass storage mode so i cannot format the card . *#7370# and attempt at 3 button trick got knowhere .
Managed to format the memory card but it still refuses to connect via mass storage or PC Suite .After *#7370# Opening file manager results in a never ending opening message .Any further ideas before i take the memory card back to CPW ( who also sold the phone )
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May 18, 2010
I recently bought a 5800 and it has a dead pixel on the screen. I was really looking forward to getting this phone and I am now quite disappointed (and disgusted by the service I was offered here in Malta!). I returned it to the shop where I bought it and was told that I have to have at least 5 dead pixels for me to be able to change it. Is this true?
It is still under guarantee as it hasn't even been a month since the date of purchase. They tried to feed me so much bull (including: the laws do not apply for Malta and that i had to go back within the first seven days EVEN THOUGH it clearly says on the guarantee that I have a 30-day period from the date of purchase to take it back).
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Jan 28, 2010
I just bought Nokia 5800 in America. I'm originally from the middle east and I need to write in Arabic when I chat or send messages. the problem here is that the phone reads Arabic but I can't write in Arabic. my question is "Could I use firmware of Nokia 5800 (RM-356) on Nokia 5800 (RM-428)?
If not, could anyone help me and get me the firmware that support writing in Arabic?
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Jan 21, 2010
When I try to connect my 5800 XM with USB cable, PC Suite mode, to my MacBookPro with Nokia Multimedia transfer 1.4.2 (8184) the device is not recognized. In Mass Archive mode it works.It worked before updating the 5800 firmware to version 40.
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Aug 14, 2010
Just updated to new firmware 51.0.006 (RM-356) Nokia 5800 and I dont know whether I am just thinking this but the phone seems faster now in operation (maybe with the firmware update it cleared cahes and whatnot maybe thats all it is) - one of the things that was supposed to be changed in the new firmware is browser changes, but I cannot seem to see any diffrerence the layout still looks the same to me. improved mail for exchange dont affect me because i dont use it, improved video call dont affect me because I dont use that, but they did list improved browser and improved performance so thats good anyway. Anyone else tried the new 51.0.006 (RM-356) yet?
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May 5, 2010
I have a nokia 5800 china code 0583152 and its firmware version is only v. 30.I cant update it to v. 40 or v. 50.how can i update it to that new firmware version?where can i find the firmware updates for this product.
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Feb 4, 2010
Today I was able to upgrade my firmware, I have a Nokia 5800 NAM RM-428, using the OTA upgrade firmware app in the phone. This is great news for all the owners of american Nokia 5800
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Jan 20, 2010
Ever since I flashed to the latest v40 firmware, I am experiencing this problem on my phone.
When I access the website www.sbstransit.com.sg/mobileiris, which is to check for bus timings, the webpage shows but I am unable to click on any of the three links on my phone.
Can any users of Nokia 5800 with the latest firmware help me check whether the same problem persists on your phone? I am able to click on links on other websites, but not this one! I didnt have this problem on v31.
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Feb 5, 2010
few days ago i saw that new firmware update available( v40.0.005) is available for nokia 5800, i have its v30 firmware version and i am unable get any kind of updates while i checked that new version of firmware is available in India. my product code is :0575590,i want change my firmware it has got frequent hanging problem.
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Jan 31, 2010
Even though Nokia has released several firmware updates for the Nokia 5800 (last one just a few days ago), I'm stuck in version 21.2.025 (custom version 21.2.025.415.02).I have tried to update it directly on the phone and also using PC Suite's Nokia Software Updater but in both cases I get a "no new version available" message.
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Feb 1, 2010
I have Nokia 5800 xpressmusic with Rogers service in Canada. The software version (firmware) on my phone is 21.2.025, and I believe the product code is 0581779. When I try to update my phone by using the Nokia Software Updater, it said that the current version on my phone is 21.2.025 and the latest version is also 21.2.025. So how can I update to V40?
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Jan 27, 2010
I live in Blegium and try to update my Nokia 5800 ExpressMusic to the new firmware (31.01.101). For the moment I have the firmware 30.0.011.When I check with my mobile if there are new updates, then it says there are no new updates available. When I ckeck on the nokia website with my productcode, it says that I can update to the new firmware. When I connect to my PC (Vista Ultimate 64bit), then it finds the new firmware and wants to update my mobile. During the update, it shuts my mobile down and then gives the error message that he can not find the device. So I disconnect my mobile, restart it and reconnect it. After this I choose to try again with locating my mobile, he finds it and starts with updating again till the part where my mobile is turned off again. So I keep getting stuck in this loop.Anybody knows a solution for this?
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Apr 21, 2010
I have a 5800 and when I tried to uptade it tells me that there's no uptade availabe. My version is v31 and I bought my phone in spain but when I opened I said made in hungary when I check the code if there's some update it tells me that v31 is the most recent one can I download the firmware and install it without the NSU? or there's anything else to do?
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Apr 23, 2010
How big was the size of the firmware v50 when downloaded via NSU for Nokia 5800 XpressMusic?
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Apr 30, 2010
I upgraded my firmware to V 50.0.005, cause that's what Ovi store told me to do in order to download ovi maps. However, now, when I open my internet browser it automatically opens full screen which is really not my preference. But when I click "options" it just shuts down.Also when I enter Ovi store now, at first it seems fine but after loading an app page it crashes saying no more than "Something went wrong".
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Apr 22, 2010
I am running v 40.on 5800 XM Type RM-356. Product code: 0575590 Software Update says I have no available updates, haw can I do it?
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May 1, 2010
I have recently upgraded my 5800's firmware from V40 to V50 and I find that latest firmware is not as user friendly as V40. The kinetic scrolling feature is definitely inferior and significantly less responsive than V40. Could anyone advise how could I remove V50 and go back to V40?
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Jan 17, 2010
After doing the update to v40 my alarm does not work properly (on both my 5800's), when the alarm goes off and the stupid orange and red bars come up saying snooz and stop they do nothing ! I hit them and the alarm just keeps going and going, I have to hit the red menu button and it goes to snooz mode, is there a way to revert back to v31 as I really do not like this newer v40 firmware.
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Jun 29, 2010
I am using Mail for Exchange, my company forces the phone to lock after 10 minutes of idle time.When I get a phonecall when the phone is locked, there is no way that you can have access tto normal phonecall functions as <Mute> and <Speaker> during a phonecall. And you can not unlock without breaking the call.Yes when you receive a call ther is a green <answer> and a blue <unlock> slider. Howvever when swipng the <unlock> you can only choose between <answer> and <reject> and there is [Option] that gives you access to <answer> or <reject> aswell.In other words no access to phone functions, No way you can activate the speaker on the phone when you were called while the phone was locked. This is quite useless and in my opinion a design flaw.
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Mar 18, 2010
I have an 5800 XM with type number RM-428 and I canīt upgrade its firmware to the 40.0.005 version. Every day I check on the nokia website looking for the update and nothing. Anybody has an idea of what happening?
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May 2, 2010
I have an 5800 XM with type number RM-428 (product code is 0577454) and I canīt upgrade its firmware to the 50.0.005 version. I check in the Nokia Europe home page and I found that this version is aviable for the Nokia 5800 XM. Every day I check on the nokia website looking for the update and nothing.
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May 11, 2010
I have updated my nokia 5800 with the firm 50.0.005, but there are several bugs.For example, when i listen the radio sometimes i canīchoose the chanel and the software is impossible to shut down.
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Feb 8, 2010
I want just want to ask for those whoe already updated their 5800 to version 40 firmware if their phone already supports VoIP. I've read on some forums that Nokia 5800 doesn't support VoIP. Is the new update already have like the VoIP support of N97?
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Feb 10, 2010
Since updating to 40.0.005 my phone turns itself off frequently. It never did this before.I thought it might be loose battery connections so put in some thin card etc but no help. Seems to be fine when on my desk during the day, but as soon as its put into my pocket and walked about then many times it switches off. Am getting no help from Nokia Care. Anyone out there got any suggestions?
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Jan 14, 2010
Just updated the firmware on my phone and have a minor problem. When someone rings me and the phone is unlocked I can answer the call ok, but when the phone is locked and someone rings it says answer in green and unlock is blue, I am unable to answer the call until I unlock the the phone then tapping answer, answers the call, how can I answer the call without unlocking the phone?
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Apr 25, 2010
I currently have a Nokia 5800 (Product Code: 0575581), which is still stuck on firmware version 31. As such I'm wondering if there is anyway to upgrade, if not I have heard about changing the product code of my device but I have heard from some sources that this will void the warranty, is this true?
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Jan 19, 2010
When it is coming to USA? it has been released in many countries or do I have to wait for few months.
Nokia 5800 Navigation Edition
Firmware: 31.2.101 RM-428
TomTom Go 720
Ohio, USA.
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