Cseries :: C5-03 Dead After Aborted Update?
Jun 14, 2011
Got the message that new phone-SW is available. Connected to OVI-Store via USB and started update. Backup was o.k.., update started but could not reconnect to phone and aborted with error message. (cable was not removed up to this point) Now phone screen is black with no reaction on any key. Just after having taken off battery I get a buzz when pushing the red key like on power up, but no further reaction. Phone seems to be waiting for data download.
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May 3, 2011
Yesterday evening Ovi Suite proposed new firmware (14.002). I tried to install it, which was a mistake During the installation Suite lost connection to the phone and as I checked the phone it was in test mode. It didn't respond to any keys so I had to remove the battery. After that the phone has been dead. When I try to boot it up or try to hard reset it with three-finger-salute the only response is a short vibration. After vibration the phone stays dead.Removing battery does not change anything.
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Aug 29, 2012
What can i do? The hard reset didind work! It is dead,totaly!
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May 18, 2012
I was updating to ICS using PCC when my computer crashed.Now when i try to turn on the phone first Sony logo appears and then something like warning sign and little phone below .
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Aug 22, 2011
No Updates more in Ovis suite But Ovi Store dosnt connect.load and load and load and load hours and hours nothing.Manual Wlan bevor all software connect to Internet but Ovi Store is dead uninstall install by Handy from ovi mobi v. 212(33) the same uninstall install by Ovi suite update v. 212(42)no Ovi Store.
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Jul 22, 2011
I work with a Nokia C5-00 operator locked (Movistar Spain) one month ago. When I connect it thru Ovi Suite (in a Windows 7 box), a firmware update was available, and yesterday I tried to do the upgrade.
Ovi Suite detected my phone, and a few moments later, backup its contents, and started to download the new firmware. Troubles came when Ovi Suite began to do the update, as it failed with a "Network Connect Error" when started to do the process.
Screen of my phone went completely white, and after disconnecting the USB cable, the phone simply died, except when I press the red button (it makes a vibration, but screen doesn't turn on). If I reconnect the phone to the computer, Windows try to install a "Nokia USB ROM" device, but unsuccessfully.
Can I make a sort of "reset" to revive my phone?
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Jun 3, 2011
Was Playing a game and it crashed and I checked it and it said it had aborted because the memory or system usage was running low.
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Aug 8, 2010
On a motorola zn200, whenever i try to download a java application, it returns me this "operation aborted by server" error. Application is ~386kb using fido.
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May 11, 2012
My G-sensor(flipping the phone) dosen't work. whenever i click calibrate on any flat horizontal surface it says calibration aborted. This has not always been the case as it was working when i first got it. but now it dosent work, i have even tried factory reset. i am sending it in to be repaired but i was wondering if this was a big problem or just me?
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Jul 23, 2010
I've updated my N97 wth v2.2 about a week ago or so. There was no problem updating. After the udate though, i started experiencing some problems. The phone kept restarting itself. As it restarts, a few lines (similiar to atomic absorptions spectra lines) appear on the screen. This bothered me, so i thought i'd reinstall the update. The update started successfully until the phone restarted but never waked up! Before this tho, the update kept failing (showing error that my phone was longer connected, I'm using OVI suite 2.2.0.245 ), but I kept disconnection the usb till the update started successfully. So what I want to tell you guys is that, watch out for v2.2 issues.
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Jan 2, 2012
after an update with Nokia suite yesterday night my N8 wont start anymore. after initiating the update (25.xxx) it was downloading and starting the update. after a while it end with an errormessage. I do exactly remember but it was something like critical connection error. remove cable and restart the telefon for restoring your N8. After this the update will continue. But nothing like this happens. The n8 wont start. It vibrates on time and the display stays black. When i connect with USB cable, the windows USB connection sound appears and after about 5 seconds the disconnection sound appears. thats all. The charging LED is flashing for a while and after about 1 minute this also stops. Pressing the on/off button for abput 10 sec its vibrating 3 times and thats it. I bought this N8 in Libya. It had an aribic language set. I dont do any flashing or other experiments. But some days before i installed some Qt installation files manualy from the Qt symbian 3 development kit on the phone. I have done this for testing some small test applications which i produced with this kit. Maybe these causes the corruption of the phone. But the main question is how to wake up the phone? In the country where i am now is no Nokia service center available. But when i connect with USB cable two device driver are activated with name Nokia parent/generic flashing device
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May 11, 2012
I did a hard reset and restored from I tunes but same issue, I re-inserted the sim card still no change - it does still indicate the carrier ?
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Oct 21, 2012
Yesterday a message appeared on my Nokia 808: 'important software update available'. I went ahead with the installation; it informed me that it needed to restart and then I got a white screen with a dialog box saying something along the lines of "don't try to make calls during installation". Okay, sure.
I went to the bathroom and when I got back, black screen. The 3 physical buttons at the bottom were all lit up. I left it alone for about 10 minutes, still the same. I then tried to press & hold the power button, but nothing happened. Decided to leave it overnight.
This morning, the 3 buttons were no longer lit up. Removed & re-inserted battery, nothing. Tried various 3 and 4 finger salutes found online, nothing. Tried to connect to to PC, menu button starts flashing (presumably that's an indication it's charging?). Nokia Suite doesn't recognise the device, but it will ocassionally tell me I connected a Nokia device via a non-compatible USB mode, and it will also give me 'device disconnected' messages. Hmm.
Note that my battery was close to full before I started the update.
Okay, so it's not 100% dead at least, but I'm guessing I'm gonna have to RMA it. Wanted to check here first though.
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May 31, 2010
I tried to update my phone's firmware from v4.13 to v5.16. I downloaded NSU and everything was fine until at some point during the update I had to recover the connection,a couple of times,but after that according to NSU the update was successful.
I looked at my 5320 XpressMusic and it's screen's backlight was turn on but the screen was black,the keyboard and everything else were(and have been since then) off and showed no signs of life. I removed the battery and tried to turn in on but all I got was a vibration and backlight,no sound no handshake no nothing.I can't even turn it off so I have to mess with the battery every single time i want it to restart......
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Oct 4, 2011
My n73 becomes dead due to update failure. its not working...
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May 13, 2011
I just updated the operating software on my Torch last night as I went about doing other things. It remained plugged into my laptop overnight, during which time the laptop went into sleep mode. When I opened up the screen this morning, the BlackBerry dialog box said the update was completed successfully; however, I have been unable to turn the phone on at all. I get no lights, no sound, nothing!
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Mar 16, 2011
In January 2011 I purchased a new Bold 9780 and I just loved it. Yesterday on my phone I received an opportunity for a device update. After it indicated that it would take over 2 hours to install and during which time I would not be able to use the phone I tried to prompt it for a remote start at 2:00AM (then I would have time to do a back-up)...pressed save after making the time prompt and it still started the update immediately. I shrugged it off and let it do it's thing. Almost 3 hours later, it still wasn't up. I was still getting a white screen with the small black box with second hand spinning in the centre of the screen then it would give me a download bar that would only load to 50% then the screen/phone would shut off, red indicator light would come on, then a white screen again....repeat! Contacted my service provider and was told that it sounds like it just needs more time to do it's thing. I plugged it into the wall so that it wouldn't run out of juice and went to bed. Woke up at 4:00AM, checked the phone and there was no power, black screen and no indicator light on. I WAS UNABLE TO POWER UP THE PHONE. Still plugged in, I pulled the battery. I then got a red indicator light but nothing else. Put the battery back in and the indicator light went out and, once again, the phone was dead.
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Oct 12, 2015
I updated my Z3 Dual to 5.1.1 Build 23.4.A.1.200 (Hong Kong) a few days ago. I found that my touchscreen has some "dead zones" when playing games or typing on the keyboard, mainly a vertical line about 2cm from the left of the screen and also a bit on the lower right.
I wonder if this is software related? I have already tested the touchscreen using YAMTT.
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Feb 18, 2011
I have (or better to say "had") a Nokia E66 and Nokia Software updater just completely and unrepairable (said by official service) destroyed my E66 few days after warranty ended. It is unbelievable! I was successfully using it every day until the software update. Software Updater wrote that cell phone is disconnected and I must reconnect it. I have done it many times but every time it failed. So I took cell phone to official service and they told me that they cannot flash it and only way to repair it is to replace mainboard. How is that possible? It worked very fine until software action! So I am supposed to throw my E66 to trash and buy another cell phone? Well, if yes, then not Nokia again. I want to own cell phone which is able to flash phone software without destroying whole phone!
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Sep 22, 2011
My tablet (wi-fi only ) showed there is update ( build HTK55D ). I started update. Downloaded and need to reboot. I select reboot. After that, tablet never start again.
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Feb 7, 2012
I updated my N8 to Belle using Nokia Suite few hours ago. Half hour ago my phone has switched itself off and can't start it. When I press the power button it shows Nokia and after that the loading screen (those 5 white points) for like 30 second with the menu button light turned on and after that it shuts down.
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Aug 18, 2011
Anyone else having issue trying to open the ovi store after doing the firmware update to ANNA?
when i hit ovi store icon, the welcome screen loads up really fast but the appliction does nothing expect saying 'LOADING' I have performed a 'delete data and restore' this does not fix the issue. also trying to uninstal over gets you the fingers 'REMOVING CANCLED'
Nokia N95Nokia 5800 XMENokia X6Nokia N8Nokia 3210e Ollld Skool
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Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
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Apr 21, 2010
My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.
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Dec 5, 2012
how to update c7 by mac?
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Nov 19, 2011
i have nokia c3-00 i saw the last update is V 08.63 in the web and when i test update my phone by pc i use nokia suite and Nokia Software Updater They said the last updated is V 07.20 and i have this update in my phone
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Aug 28, 2012
I have v41.0.010 installed on my c6-00. Nokia suite v3.5,34 doesnt show me any updates for my C6-00. However the site says it got updated to v42.2.004I tried doing it over the air with no success followed.
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Nov 25, 2012
How to update my ovi store. it always says that it was download failed. My current version is 2.6.0 and it can't update into 3.32.1 so ican't use the store.
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Aug 31, 2012
why i cant update my C7 RM-675 product code 059F5P2
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Oct 28, 2011
Firstly, I've had a problem ticket and Emails with Nokia Support on the problem I'm about to describe and I'm told it will be forwarded to the OVI Suite Team to investigate.Basic problem is that Ovi Suite can not correctly register/recognise the maps it has downloaded to the phone.However the phone checks the server with it's map update function and reports back that they are at the latest level and no updates are available. Ovi Suite tells me correctly the maps I have on my phone but still offers the " 'gold star' Updated Maps Available" and if you then click this BOOM! all your phone maps are wiped out as the new maps start to download.VERY VERY annoying and expensive in time and financially costly on internet connections with limited/paid for bandwidth.I can confirm, as support have, that I have the lastest versions of phone software, maps software and installed maps.I've also done 3 clean installs (including running PC Suite Cleaner) and the problem still remains.As far as the phone is concerned it is totally happy with all software levels (after checking with the servers) and everything else works on the phone as normal.
I have asked if there are any internal logs/debug switches I can turn on to help diagnose the problem but am advised'for nokia use only' (or words to that effect).From an end user point of view this is very frustrating, especially the basic map update mechanism as once initiated all existing maps are wiped out on the phone.I think this should be changed if at all possible.Most people will want an up to date map for where they are or planning to go.However to have a map version of places you are likely to go at short notice (even if they are out of date) is and important backup/safety feature.To be forced to update all maps is really not a very user or server friendly feature.Anyway, any comments are welcome (do you have a C5-03 & Ovi Suite and see this issue?) and meanwhile I'll wait to see if there is a fix in the pipeline.
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Oct 17, 2012
nokia C7 when i connect it to latest nokia suite no belle update?
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