Nokia :: Cannot Sync With Outlook - Says Phone Disconnected Error 8393f017
Apr 4, 2010
I am using a Nokia E51 and Ovi Suite, both the latest versions, under Windows 7 32 bits.However, some weeks ago, it stopped syncing with Outlook (calendar and contacts). However, it can correctly sync the SMS messages.It starts syncing and stops saying that the phone got disconnected, error 8393f017.The same thing happens with bluetooth and USB cable.
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Jun 28, 2010
New version will not sync with Outlook 2010,says Outlook is not the default mail client when it is and once you continues it give sync failled message. Also each time I run it I get 250+ error messages in the Windows 7 System event log. Three screen shots of the error and event log entries attached.
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May 5, 2012
Like all I see I also bought a windows 800 on the basis that all our team of 50 would change from Iphones to windows so we could sync with our outlook which is not server based but we each run our own outlook folders but no there is no outlook sync. Yes you can copy to the live account and then use that as your main calendar but who wants to do that?
I asked and was told specifically that it would sync with outlook so the Carephone Warehouse guy either lied or did not know his stuff ( I know what my guess is!) Amazingly my wife's samsung galaxy using Android does sync.
If you can tell me how I can synchronise my windows phone with my Outlook without exporting and importing CSV and ICS files then please do so.
Moderators note: changed thread title to reflect subject. Moved from another thread.
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Jan 7, 2010
I got the N97 on the basis of the maps and GPS stuff. Problem is I have never managed to download maps. I'm using mao loader 3.0.28.0 and Map version 0.1.23.112 both freshly downloaded and installed. There's 24.2GB free memory and my selcted map is175.5MB. When I try to downlad maps I get one of 3 things. The download hangs at about 30-40% I know my internet connection is fine because I'm browsing. The download completes and I get an unknown error when save to storage medium starts. I get a storage medium disconnected message. I've tried it on a desktop and a laptop pc. I've done a full reset on the phone and started all over again. I've trawled all the boards and blogs that come up in google and no one seems to have an answer. I'm starting to get very hacked off with how much of my time is getting soaked up getting nowhere.
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Jul 21, 2010
When I try to sync with Outlook 2003 I get the error 'folder is no longer part of the system data source or the folder could not be found' I have spent the morning updating the BB desktop software which took hours even though the phone is straight out of the box, 250mb worth. The email sync tick box is also greyed out but the wireless sync work a dream no probs at all but I would like to get my contacts on there along with email folders and such.
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Jul 20, 2010
When will Blackberry Desktop Manager be able to sync with MS Outlook 2010? I spent £100 on the latter yesterday after discovering that Windows Calendar can not be synchronised with my new Bold 9700: the sync process ends with a Microsoft Outlook Connector Error message: "No available message stores". Burrowing into Blackberry's on-line support, it seems the most likely cause is BDM - 5.0.1 - trying to connect to an unsupported version of Outlook. (Article ID KB15564).
The result is no contacts or diary on my expensive new smartphone, which is disappointing beyond belief, since Outlook 2007 etc. seems no longer available.
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Feb 19, 2012
I am getting the following error while syncing with OutLook " error record with specific id error (FF1E892B) not found" I am using BB Tourch 9800!
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Apr 26, 2012
Each time I try and sync my iPhone it gives me an error message that says "iTunes could not sync calendars to the iPhone because the iPhone disconnected" What is going on here? Backed up phone restored software, etc. Nothing is fixing the issue.
Info:
iPhone 4, Mac OS X (10.7.3), iTunes Sync
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Apr 21, 2010
My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.
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May 15, 2012
I updated ios and now get an error message when trying to sync iPhone to Outlook.
Info:
iPhone 3G, iOS 5.1.1, Get error message when syncing
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Dec 22, 2010
I have a Blackbery storm 9530 with software version 5.0.0.328 installed. I am using Windows Vista and trying to sync with Outlook 2007. Prior to a recent upgrade of the DM, I was able to sync my Calendar and Contacts. Now I get Blackberry Desktop Synchronization error "Determining the root configuration of main system" and then a Intellisync error follows displaying "Unknown error reported". I am unable to complete the sync.
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Feb 5, 2010
Not sure what is happening and I am no Outlook expert but doing a sync using the DW with Outlook and all of the organizer data moves except the majority of the calendar data. Only 6-8 items from my 9700 calendar are moved to Outlook. It is like it does not "see" the others.Anyone got any insight on this?
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Jun 30, 2011
When trying to sync my curve 9300 with outlook contacts & calander through my laptop a box comes up with 'unknown error reported' and stops the sync process.
I've tried rebooting etc but still get the error message
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Jan 31, 2012
I am getting error message 0x8004fceb on my Torch when my Outlook calendar syncs.
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Jul 22, 2010
I've a problem with the settings of the synchronisation of my calender. I am able to sync 2-ways on contacts - in these settings I am able to choose outlook express & than 2 ways synchronisation. I cannot choose this kind of settings for my calender. I'm using: windows 7 with outlook 2010. I've downloaded the latest version of the Black Berry Desktop manager.
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Dec 12, 2010
We recently upgraded my wife's Blackberry to a Curve 3G 9330. When we try to sync to Outlook (non-Exchange), we encounter an error with the contacts (address book). The Desktop Software simply indicates an "unknown error" - not particularly facilitate. We've narrowed it down to a potentially bad contact record on the Blackberry, but cannot find a way to delete it. The options menu will not come up on the Blackberry for this one record. We've try to sync the device by overwriting the contacts with new data from Outlook, but still get's the same error message. I cannot find any information on erasing/deleting the complete contact list on the Blackberry.
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Jul 29, 2010
I recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
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Feb 22, 2010
When i sync my blackberry to outlook all the tasks go into my phone as a time of 0:00 (midnight) Whereas my tasks all have proper times for them set in outlook? I have around 4000 tasks and this is really a major problem !Is there something i am doing or is this an issue that can be fixed?
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Mar 18, 2010
I am trying to Sync My blackberry 8330 Phone with MS Outlook 2010 Beta. I can not Sync to any part of MS Outlook (Calendar, E-Mail, etc) I always get the same error message "No available Message Stores". Does anyone know what is causing this or how to fix it.
Windows 7 64 bit
MS Outlook 2010 Beta 32 bit
Default Profile
Blackberry OS V5.0
Latest BlackBerry Desktop Manager.
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Aug 15, 2010
I am receiving error message 0x80043ade when I try to configure my Tour with the new desktop manager and my Microsoft Office 2010 Outlook. I have Windows 7 OS.
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Dec 10, 2015
how do you sync outlook 2013 with the LG v10
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Oct 12, 2015
I'm having Outlook 2010 and Galaxy S6 sync problems (which doesn't seem rare.) I've tried two apps:
Android-Sync - can't get it installed. (Sent error log to their tech support.).
AkrutoSync - doesn't update changes in Outlook. When I hit "sync now" the edited contacts say "synched" at current time, but nothing changes. ALSO: All calendar events are doubled.
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Oct 26, 2015
Can I sink my s6 with my outlook calander
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Aug 10, 2015
Email, calendar, tasks and contacts....
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May 18, 2012
Why can't I sync contacts from Iphone to PC outlook. Calendar items are OK.
Info:
iPhone 4S
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Jan 22, 2010
Just had all my contacts transferred from old phone to new phone but when I sync using desktop it doesn't put them in my outlook contacts.
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Jun 21, 2010
I need help syncing my outlook web app calendar online to my blackberry curve 8530. I thought I could do this through my desktop manager, but it looked like it was syncing to outlook on my desktop which I do not want to use.
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Jul 30, 2014
I can add an event to my Outlook calendar on the computer and it will sync to my calendar on my Galaxy S5 but when I add an event on my phone it does not sync with the desktop calendar. Is there a setting I'm missing to fix this?
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May 21, 2014
I have moved from Apple to the Smasung S5 but I can't sync my calendar. How to do this ???
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Dec 3, 2010
Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
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