Xperia Z3 :: Backup For Dead Phone
Feb 7, 2011
I was recently on a trip and went swimming with my phone.  The covers were all closed and about 2 minutes in to my swim the the camera stopped working.  The battery (which was fully charged) died within a couple hours after the camera stopped functioning.  I tried plugging it into the charger and the charging screen came on for a minute and then dissapeared.  It did not charge and since then the phone is dead.  I currently have my phone in rice hoping that  out any moisture that got in.
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Jul 5, 2015
my xperia z3 less than 6 months old was dropped from about 50 cm onto the floor of my house and now is dead?
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tried everything from charging for 24 hours to the volume up and power and pc companion and even the reset button under the micro sd card flap
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the phone shows no sign of life, no vibrations, no led flash, nothing
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Oct 30, 2014
I've had my Z2 for about three months and haven't had any problems so far. I was using it today for normal things. Texts, calls, facebook, nothing too heavy. The battery was at about 65%l. I took the phone out of my pocket, hit the power/lock button, and nothing happened. I tried double tapping the screen, holding the power button down for a loooong time, plugging it in. Everything.
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Jun 10, 2015
Ok today my phone was sitting on my desk not being used at all. I hadn't used it in about 30 min before that and battery was at 75%. So i was sitting there and the screen turns on by itself I thought ok phone call or text. I try to unlock the screen I noticed there was no signal bars red x and screen would not unlock it was frozen then about 5 seconds the phone turns off.
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Now it will not power on and I have tried 3 known good chargers but the led in the top flashes red. If I press power down button led stays solid red as long as I hold power button on when on charger. If I unplug from charger power button does nothing not even power + down or up volume. I even tried little yellow reset button next to sim card nothing. Is my 4 month old phone shot? The sony companion app on pc does not find phone either this blows.
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Apr 20, 2015
I'm Sony user since 4 years ago as I started with Sony Xperia miny pro, Xperia S, Xperia Z1, then Xperia Z2.
Now I own the black model of the xperia Z2 since 2 days I decided to try the waterproof ability and take a photo under the water. I took the phone with me under the water it's not more than 30 meter and not more than 6 min .a few hours later, I found out that some of the water got in because I can see some condensation on the camera lenses both front and back.
Another few hours later I found out that the screen starts to flicker then the screen dies. All other functionality such as the sound still works because I can hear the tone if someone call me or receive a sms but the display and touch is dead.
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Aug 15, 2012
My Xperia Mini Pro is totally dead after getting caught in rainstorm, I've tried various things to dry it out, but nothing has worked and the phone is totally dead.
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Jun 19, 2014
I have a waterlogged iPhone5 and no backup. I know I will need to buy a new one. Can my data be recovered from the phone itself somehow?
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May 10, 2012
I have a new 9810 and have the old backups for the 9800. A great deal of information. I did find a way to look at some of the info in the backup but would like to some how just use the backup .ipd file to dump into the new machine.
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May 2, 2010
The part on my BB Curve 8330 where you charge/sync it is loose and starting to fall out. I'm unable to charge/sync my phone anymore. Is there a way I can save all the information on my phone without syncing it?? I don't even remember the last time I did it, so I know there's a lot of new info on my phone. Also, does anyone know if this is covered under the Verizon Warranty?? I would appreciate any help ya'll could offer me! Thanks so much!!!
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Sep 6, 2012
Where can I find my online backups? I made it with the built-in Backup & Restore app.
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Apr 24, 2015
So I just been upgrading my Xperia Z2. The phone was on Android 4.4.2 when I used the Backup & Restore application to backup my System apps data, and some of my Downloaded apps with data. I had to upgrade to 4.4.4. I think it was a mistake that I didn't make a backup on 4.4.4 as well. Now I've upgraded to 5.0, and all of my apps & settings were kept, but I wanted to start clean, so I did a factory reset.
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Now when I'm trying to use the Backup & Restore app again to Restore the backup file I made on 4.4.2, a window pops up saying "Cannot restore, Selected backup records cannot be used due to incompatible software versions. Please select a more recent backup file."
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Jul 17, 2014
What is the best backup app to backup z2 (all device including data, app and setting including folders )
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Feb 24, 2011
I have recently had a replacement handset of a Xperia X10 which replaces my Vivaz. Before the handset was given back, I backed up my phone with all contact, calendar entries etc via the sony ericsson PC suite, now I want to restore this backup to the X10, the PC Suite doesn't recognise the phone. I have to now use the PC companion which doesn't help me much in restoring this backup.
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Jan 16, 2014
Whenever I tried signing in I get could not sign in.
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Jul 3, 2010
My old Xperia TX is encrypted. So "Xperia Transfer Mobile" app and "PC Companion" are not working here.
Internal "Backup & restore" app exist on both phones - my new Z5 and TX and serves the same way - it can back up all text messages (and other data which I don't need to transfer) and it does work with encrypted phone! First it asks for password for decrypting and then works fine. I'm saving my backup to SD card. I'm inserting SD card to Z5 and trying to restore with same data but... BnR app can't see saved data on SD card!
I made some researches on content of backups and I see they using different formats for backups. Different files structure, different files contents and different metadata format.
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Apr 18, 2015
1) For some reason this time the phone insists for me to update using PC. I connect it using PC Companion, it says my phone has 0 bytes memory left, I deleted some stuff and same. No matter what I do I have 0 bytes free left in my phone, so I can't update my phone, and so I can't get rid of the stupid notification in the phone as well.Â
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2) I tried to backup my photos from the phone, opened "File Manager" via PC Companion, looked into the "Pictures" folder but it's only showing 2% of all my photos in the phone. Clicked on literally every single folders and still can't find the first of the pictures.
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Apr 21, 2010
My phone told me i had to update it to new software.So I connected it to my computer (running win7).I started the nokia phone update software, which correctly identified my phone etc. It told me it was normal it could say the phone got disconnected.After a few minutes, it told me my phone was disconnected and I had to unplug it, unplug battery, put everything back in and press power for 1 second to resume updating. That doesn't workHard resetting with shift + space + backspace also doesn't work. The phone vibrates for a second and does nothing. I do see a little red light inside the navi-pad.
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Dec 18, 2015
nokia lumia 1020 has just gone dead no response from the phone tried hard and soft reset nothing happens tried plugging in a charger into charger port on the phone and still nothing before it went off the phone had half battery life in it and was expreincing phone freezing up and the phone slowed down and now wont come on at all i have had the battery replaced and still no joy the phone shop tried to flash the software and no connectivity with computer also the phone shop checked my old battery with another lumia 1020 and that worked so the issue wasnt the battery
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Jun 2, 2014
I washed my iPhone 4s last week. I just got my replacement phone. I want to restore from iCloud (for my calendar) and iTunes (for everthing else like contacts, etc.) but when I try to do that it says I have to turn off "find my phone" from my old iPhone. My old phone's display is dead so I can't do anything on it. It still rings when I get a call but I can't answer it.
Info:
MacBook
Pro, OS X Mavericks (10.9.2), Trackpad pointer
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May 15, 2010
My N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Sep 14, 2015
I have a lot of good photos of my son and family that i have in my phone ... Only thing is right b4 i was going to extract all pics normally through computer. I broke the phone somehow. it doesn't want to turn on. How can i get photos.
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Mar 9, 2010
Just installed a jb app that mentioned something about "quick unlock". I cannot recall the exact title but anyway it seems to have totally killed my 3GS.
Tried all the tricks I know but nothing works. Only the Apple icon will appear on the screen for about 20 seconds. ITunes does not detect the phone so I can not reset/restore it.If I try to recharge it, no battery icon appears.
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Aug 8, 2012
My 2 month old phone wont turn on and only a red led light flashes. I tried downloading new software but it wont recognize it. Im abroad now but would like to know where can I take my phone in the states so I can get a replacement.
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Oct 28, 2011
The phone seems dead except for the SOS display in RED. What can I do?
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Nov 1, 2010
The camera froze today, and stupidly I pressed all the buttons randomly to see if it would unfreeze. I took the battery out and then recharged it.I got the message that it was fully recharged, unplugged the charger, got the Sony logo and then a "Goodbye" message.
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Jun 3, 2015
So my phone doesn't turn on, is there any software I can use to pull all the data to my PC?
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Dec 30, 2015
I just get LG G3 and see 3 places with dead pixels, one is really hard to see but it is here, second is like 2x larger and third is 3x larger (its still really small point on screen). Its almost week over so i can send it back on next week.
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Apr 2, 2012
So I woke up to my phone only partially working on sunday. By that I mean it turns on and works in that sense, but none of the buttons do, so I cannot get it out of standby/sleep mode. I can still back everything up, but cannot figure out a way to get to the contacts. Even syncing with DM will seemingly not allow me to lift the contacts from the phone onto my computer, only to sync with Addressbook.
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