Motorola Devour :: Access MotoBlur Contacts Without Phone?
Jul 24, 2011
I recently upgraded to a Samsung Epic 4G and traded in my old Motorola Devour (using RadioShack's trade in program) and only once I got home realized only about half my contacts where there. It seems some of my contacts were on my Google account, which carried over to the new phone, but many others (and annoyingly, the ones I needed most) were only stored to my Motoblur account. Most other services like this offer a way to recover your contacts in some way, such as a download, when the phone is no longer available. Motorola's support agent on the chat says that the only way to access Motoblur contacts is from a phone with Motoblur on it, and there's no web interface or other means to download my contacts in the event that I choose to upgrade to a phone without Motoblur.
there's a way to get my contacts back without having to go buy a new phone?
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May 14, 2011
For the past couple of days, my Devour has been giving he message that applications have "stopped unexpectedly." The applications it refers to are often either My Verizon Mobile or Messaging. I believe it started when I updated. Is there a way to stop this? Also, my contacts were all deleted about an hour ago. Fortunately, most of them were recovered within about 15 minutes, but none of them have their corresponding pcitures, and my phone is not collecting contact information from Facebook as it used to. Also, when I view a certain contact, it becomes linked with my own information, even after unlinking and deleting my own contact. How can I fix this mess and retrieve contacts from facebook?
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May 20, 2011
I upgraded my motorola click to android 2.1 based on the instructions provided through motorola's web page. I checked all faqs and troubleshooting and have not reached a solution. After the phone restarted I was instructed to log back in to motoblur and now it is saying "the account does not exist on the blur service". It is also saying that when I try to retrieve my password from the motoblur portal. I know I have the right email address for my motoblur ID, but it appears my account has just disappeared. I haven't tried calling anyone yet because I know I will get passed around back and forth from Tmobile to Motorola. It seems there is no way to retrieve a lost id in case I have the wrong one. I did however go into the phone before I did the upgrade and verify that the motorola blur id was the email address I thought it was.
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Apr 5, 2012
I had recently purchased my first Android device, a Moto Defy+. This is not a carrier locked phone.
I use my gmail contacts as the default address book and when i signed up for Moto blur account, it somehow made a backup of all my gmail contacts on motoblur. Now, i can see the same contact details twice for every address book entry. During the backup process, motoblur deleted the leading zeros from all phone numbers. Even though gmail is my default address book, the phone picks up motoblur stored info while making calls - due to which I am now unable to make long distance calls from my phone unless i manually go and edit/delete the phone numbers from the motoblur section on the address book. needless to say, this is very irritating as i have over a 1000 contacts.
How do i delete all my contacts from the motoblur section? i do not really use the motoblur account for anything and if deleting the motoblur account is a solution, i'll be happy to do that. however, i do not want to do a factory setting restore.
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Apr 25, 2011
Just want to know if there could be any other way in linking the contacts with my facebook account because there's no motoblur feature for defy here. Do i need to install a third party app to be able to link it?
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Oct 6, 2011
Had MPT 5.05, have updated it fully online - 5.31a. Downloaded Motorola Driver Installer 5.20 and did a Clean and Reinstall on those. Windows XP SP3 recognizes phone when plugged in with proper USB cable (Motorola OEM cable for this phone).Clients husbands phone, screen went dark, AT&T said they would have to repair the phone before being able to pull off contact list and photos. Plus charge for the process of pulling off. Right.First thing I noticed, if I plug the USB cable into the phone, then into the USB port on PC while phone is OFF, the outside screen lights up and inside screen lights up with HELLOMOTO splash screen, after a few moments, both screens go dark and will not come back on.
MPT sees that the phone is there, however, constantly returns that it is not ready due to possible OTA or starting up, wait... message when trying to find contacts on the phone.Question - is there something on the phone that needs to be done to put it into a mode where it can talk to the PC?uestion 2 - the screen is not DEAD as I can tell from the HELLOMOTO splash screen, what could be causing it to go dark when leaving that splash screen?
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Aug 27, 2012
my motoblur cliq when off, and when i turned on restart screen apear, but it says that "your phone already has an account associated with it", but i can log on in my pc with the same account.
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Jul 8, 2011
Motoblur is perceived as a software bloat that slows down the phone.
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Sep 29, 2011
I was having problems changing the password of my Twitter account and adding my Facebook account, so I factory reset my phone. I also reset my Motoblur password using the web portal. Now, I cannot use my phone at all because I cannot set up my phone's Motoblur. I even tried registering a new Motoblur account, but I still get the same error message: "An error has occurred. Please try again." My phone is basically unusable now. What can I do?
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Apr 27, 2012
Does anyone know why my phone number does not show up on Motoblur account or in phone settings/about phone/status? Is there someway I can input it?
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Aug 19, 2011
Can anyone tell me how to enable gps to give me my location when I'm hiking in the wilderness? I'd like to use gps when I don't have a connection but even when I do my phone won't pinpoint my location on a map or even give me longitude and lattitude.
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Apr 9, 2010
I recently purchased a Motorola Devour.Learning my way around and, so far, like the phone.I need help, tho, with setting an MP3 from a text message as a ringer.I downloaded the ringtone from Phonezoo.Does anyone know how to do this?
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Jun 4, 2010
I been all over the internet.Ive downloaded cdma general.. Ive taken several steps but i still have a few problems.
1. I cant find the proper files for my phone.
2. RSD GENERAL is not recognizing my motorola devour.
Does anyone kno how to fully flash this phone.. If so then help is greatly appreciated
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Apr 15, 2010
Motorola Droid Devour Live Photos.
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Jun 15, 2010
Well my friend switched to ATT from Verizon and gave me her sweet motorola Devour. I'm pretty big on phone modding and so I was looking forward to using this phone but I want to switch it over to cricket.Is there anyway I can get this phone to work on the cricket network? I have actually seen one on the cricket network but have found no literature on the internet what so ever. Any information would be much appreciated, Thanks!
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Oct 18, 2011
I have purchased 10 of these phones and every single one of them has the following issues.Freezing and restarting...Stops recognizing SD Card..Cannot send emails occasionally or problem receiving emails...Dropped calls...The process com. motorola. blur.service.main has stopped unexpectedly.Force Close..The process com. google. process.gapps has stopped. Force close.These phones are used for work and my employees are having a hard time getting their jobs done in the field with all of these issues.
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Apr 16, 2012
I connected my Defy+ to the computer for the first time and a program called Motorola Media Link loaded, but that doesn't allow me to access the contacts, appointments etc. Just photos and music and sync function.
how do I access the contacts on the computer so that I can edit them and transfer from another program?
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Aug 19, 2011
I can see the list of contacts but when I click on one it flashes and goes back to the home screen. I have rebooted, battery pull, wiped cache, cleared contacts data, nothing helps.
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Sep 19, 2011
I bought E7 about a month ago. Previosuly had N95 and LOVED IT but I needed to update. I am having problems with my contacts. All my contacts are saved by sim card. I thoght sim was problem but No. Even with replacement sim, I still get errors as described on subject line above. I am thinking about contacting Nokia and get a replacement. I want to add pictures and ring tones to my various contacts but it is not possible with these errors that I am receiving. I try to add a new contact and phone does not allow it by, once again, providing an error as mentioned above. Some times, phone says that memory is full but yet the phone indicates that there are 150 contact slots still available to be used.
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May 23, 2010
We are thinking of buying a Motorola Backflip. But we want to turn off motoblur because we don't want to waste our precious download limit on constant social networking updates. Plus it drains the battery.We haven't been able to Google up the answer to this, and the sales associates are of no help.Does anyone know if this can be done? If so, can you supply the steps? Is it complex?
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Oct 7, 2011
just today i did a factory restore to my phone running the 2.3.4 software and after reboot, where i had to give my motoblur data, i first set up wifi, than put in my account and password and did log in, it took unusually long ont eh progress bar and once it came al msot to the end it said there are issues signing into motoblur and i should retry, tried that twice to no avail, the only option i had was to turn off the phone, once i turned it on it already skipped to the location consent, with allegedly being logged into my account, but it wont load my settings from motoblur (ie the launcher setup or the speed dials in the dialer). I havent tried with a different account, since i wanted to get my settings back?
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May 2, 2011
I got a Motorola Atrix 4G from the states. I brought the phone to the middle east and tryed to set up the phone. But when i try to link up my moto blur account i get a message that says that "moto blur service is not available right now try latter" and i think that its due to my ip address.
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Aug 20, 2011
According to the Atrix support page, to delete a Motoblur account I must contact my provider. My provider is AT&T and they told me they have no access to my Blur account and are therefore unable to delete it. So:
Did the CSR I reached have the wrong answer and should AT&T be able to delete my account, and if so to whom should I direct my inquiry?If not, how DO I delete the account? I already have been given the "create a new account" advice, which is obvious, but I don't care for having accounts of any kind lying around dormant. If Moto is forcing me to have an account to use this phone they should provide a way to delete it - after all it contains stuff like my e-mail information, ...
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Jul 12, 2011
I was given a Motoblur as a gift I loved using it It was fine for 4 weeks Then, it just developed a weird problem - it keeps turning off and rebooting every 45 seconds It does this consistently
I've used different sim cards - I know this isn't the problem They said without a receipt I was stuffed - didn't matter that the phone was completely new (Sony Ericsson: if you have a new phone - they'll take the IMEI and will honour the warranty if a new phone)
I got a call back 5 min after the phone call They told me to update the software - the phone was due an update
I updated Yeeee ha! The phone lasted 1.5 minutes - and then started rebooting
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Jul 27, 2011
I tried logging into my Moto Blur account it will not accept my password and said call customer Service to retrieve password
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Apr 23, 2011
I just purchased the Atrix 4G, I can't create motoblur acct, the phone said there's something wrong with phone internal clock.
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Dec 5, 2011
of a sudden I couldnt go beyond the MOTOBLUR setup screen, I have all credentials correct but i get this message:"Logging into MOTOBLUR..." The progress bar reaches somewhere between 1/3 and 1/2 of the way, and I get the following error message:"Error Signing Into AccountThe request timed out waiting for a response. The account may have been incorrectly created."
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Aug 26, 2011
after seeing some videos of the droid 3 and now bionic, i see their version of "blur" is alot better than the version on the photon 4g....the version we have is laggy as heck, im currently using launcher pro. but the "blur" on the droid 3 and bionic are a lot different and seem to be a lot less laggy than ours. has a nice honeycomb look to it when adding widgets and what not. is there a reason we have the kia sephia of blur and they get the mercedes? is this coming to the photon?
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May 23, 2011
I thought I'd start a thread so that we'd have something else to discuss as well besides the Froyo upgrade.What do you think Motorola should do to improve Motoblur on the phone? Or if you don't use Motoblur, which home replacement do you use instead and why? I don't use MB. I use Go Launcher instead. I don't think MB is bad. It's just a matter of personal preference really, mainly because I prefer to have 5 icons in the dockbar and an drawer that scrolls horizontally page by page (how do you find what you want quickly vertically?). The other customisation options - 4x5 homescreens, 5x5 app drawer that can be rearranged, transitions and skins - are also great too.
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Sep 11, 2011
I have a Motorola Backflip Anadroid phone that I used to register my blur account and I am trying to log into it when screen log in appeared before getting into my phone. I am not able to log into the account.
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Jun 8, 2011
I have CLIQ from last 6 months, I found its battery works around 15 hours while GPS, wifi etc. are off. I usually use for calls and check some emails (I do not reply those emails from mobile) only.From last 2-3 days its not charging properly, when I plug in for charging it stuck on some %, e.g. I plug in on 25% battery and even after half an hour I found it on 25% itself or 31%. (Some time battery % get down e.g. plug in on 15% and after 15 mins its on 12%)Also should this kind of mobile should have such kind of problems in 6 months only?
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