Motorola Cliq :: Cant Access MotoBlur After 2.1 Upgrade
May 20, 2011
I upgraded my motorola click to android 2.1 based on the instructions provided through motorola's web page. I checked all faqs and troubleshooting and have not reached a solution. After the phone restarted I was instructed to log back in to motoblur and now it is saying "the account does not exist on the blur service". It is also saying that when I try to retrieve my password from the motoblur portal. I know I have the right email address for my motoblur ID, but it appears my account has just disappeared. I haven't tried calling anyone yet because I know I will get passed around back and forth from Tmobile to Motorola. It seems there is no way to retrieve a lost id in case I have the wrong one. I did however go into the phone before I did the upgrade and verify that the motorola blur id was the email address I thought it was.
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Dec 5, 2011
of a sudden I couldnt go beyond the MOTOBLUR setup screen, I have all credentials correct but i get this message:"Logging into MOTOBLUR..." The progress bar reaches somewhere between 1/3 and 1/2 of the way, and I get the following error message:"Error Signing Into AccountThe request timed out waiting for a response. The account may have been incorrectly created."
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Aug 27, 2012
my motoblur cliq when off, and when i turned on restart screen apear, but it says that "your phone already has an account associated with it", but i can log on in my pc with the same account.
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Jun 8, 2011
I have CLIQ from last 6 months, I found its battery works around 15 hours while GPS, wifi etc. are off. I usually use for calls and check some emails (I do not reply those emails from mobile) only.From last 2-3 days its not charging properly, when I plug in for charging it stuck on some %, e.g. I plug in on 25% battery and even after half an hour I found it on 25% itself or 31%. (Some time battery % get down e.g. plug in on 15% and after 15 mins its on 12%)Also should this kind of mobile should have such kind of problems in 6 months only?
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Jun 6, 2011
My CLIQ is ready to go I think. I have had tons of issues, but this is the final straw. Now my facebook and twitter accounts don't appear on the phone anymore. I have added and removed the apps several times. I reinstalled the CLIQ software twice. But I can't fix the issue.
When I go to accounts, facebook and twitter are not listed. So I click on add an account, and the next screen tells me that both programs are already connected associated with my phone.
The status and happenings widgets don't recognize the accounts. I can't remove them. I can't add them. They are just in CLIQ limbo!
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Jun 2, 2011
I've had a problem where my facebook contacts were no longer displaying pictures and when happenings had picture posting; they were not being displayed. I finally figured out today that it had to do with me setting up my Facebook account to use https for security logins. Once I've changed my facebook account to no longer use the "https" and deleted and readded my facebook account on my cliq all of the contacts displayed the pictures again. Prior to trying this, I had reset my phone a few times, deleted/readded the facebook account and this is the only thing that finally worked.
how to have the photos be displayed on my phone and have the "https" set on my facebook account.
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Jul 24, 2011
I recently upgraded to a Samsung Epic 4G and traded in my old Motorola Devour (using RadioShack's trade in program) and only once I got home realized only about half my contacts where there. It seems some of my contacts were on my Google account, which carried over to the new phone, but many others (and annoyingly, the ones I needed most) were only stored to my Motoblur account. Most other services like this offer a way to recover your contacts in some way, such as a download, when the phone is no longer available. Motorola's support agent on the chat says that the only way to access Motoblur contacts is from a phone with Motoblur on it, and there's no web interface or other means to download my contacts in the event that I choose to upgrade to a phone without Motoblur.
there's a way to get my contacts back without having to go buy a new phone?
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May 28, 2011
So I upgraded to 2.1 and [knock on wood] everything seems to work fine with one exception - the phone will not audibly ring on incoming call. Volume seems to work fine in all other instances, just not on incoming calls. Vibrate still works.
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Jun 16, 2011
After I did the ota update the scene option in the camera app is ghosted out and will no longer allow me to select a scene type.
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Sep 5, 2011
I just got this phone from someone who upgraded up. If I only want to use it for calls and texting and nothing else, should I update from its current system version 1.6 / Firmware version 1.5?If I wanted to do this manually, are system and firmware updates done separately and where are the download pages to do it manually?There are threads talking about how updates slowed down CLIQ MB200 phones. Do they slow down the basic functions of this phone? I see there are Android platform versions all the way up to 3.2. Is version 2.1 the last version compatible with MB200?Some threads compare updating this phone to installing Windows 7 or Vista on older computers - they would slow down basic functions on them so it's really not worth it to update. Is that comparison true when it comes to this first Android phone?
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Dec 12, 2011
I have a Motorola Cliq updated to 2.1.5 through T-mobile.Up until this weekend, I had no problem getting Data pushed through whether I was in my area or my boyfriends area (his is non 3G and he does NOT have WiFi) ...I was at his place this weekend, and my Data ONLY pushed through when I was in a WiFi area and I had WiFi enabled.he problem is, now that I'm home IN A 3G AREA my Data STILL only pushes through when WiFi is enabled. I get NO INTERNET CONNECTION at all.I can't even get my phone to be recognized through the Motorola Troubleshooter now when it IS plugged into my laptop via USB ....Hoping to avoid a reset, even though I have everything synched through my Blur acct and Gmail
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Jan 3, 2012
I inherited a Cliq 2 from my father-in-law and I have a T-Mobile sim in it right now. When I look at the system version, it is saying 1.1.28. From all the info that I've read, the latest version is 1.1.30. I've tried doing a system update from the phone, but it tells me that I am up to date.
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Jul 30, 2012
The screen has been cracked recently, so my brother took it upon himself to buy me a Cliq (MB200) from someone off CraigsList for my birthday. I am not sure if this is the route I would had gone but it's not like he can take it back now. Luckily it is a Cliq with a T-Mobile emblem on it, which is my carrier, so there shouldnt be any problems. And it appears to be in excellent condition.OK, time to transfer the SIM card.First, we cannot get the newly purchased Cliq to recgognize my SIM card. It is an old T-Mo SIM card that has been transferred from A Samsung T-719 purchased in 2007 to a BB Pearl to a BB Curve and then to the Cliq2 bought in 2011. I do have newer SIM cards that have never been opened or activated, so that could be an option. But the SIM works fine in my Cliq2. But in the newly purchased Cliq we immediately get the "Please insert SIM card" message on the screen.Yes, we did do a factory reset and then re-tested the SIM.Wi-Fi works.We were curious if the SIM Card can't be read until we go through the Motoblur registration.Also, can the Motoblur info just be transferred from the Cliq2 to the SIM Card or SD Card so I don't have to login on the newly purchased Cliq?I forgot my Motoblur password and it is registered with an inactive email address, so a password recovery via email is not an option. Should I just open a new Motoblur account? Will it let me connect the same emails and social media accounts as the old Motoblur account?
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May 23, 2010
We are thinking of buying a Motorola Backflip. But we want to turn off motoblur because we don't want to waste our precious download limit on constant social networking updates. Plus it drains the battery.We haven't been able to Google up the answer to this, and the sales associates are of no help.Does anyone know if this can be done? If so, can you supply the steps? Is it complex?
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Oct 7, 2011
just today i did a factory restore to my phone running the 2.3.4 software and after reboot, where i had to give my motoblur data, i first set up wifi, than put in my account and password and did log in, it took unusually long ont eh progress bar and once it came al msot to the end it said there are issues signing into motoblur and i should retry, tried that twice to no avail, the only option i had was to turn off the phone, once i turned it on it already skipped to the location consent, with allegedly being logged into my account, but it wont load my settings from motoblur (ie the launcher setup or the speed dials in the dialer). I havent tried with a different account, since i wanted to get my settings back?
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May 2, 2011
I got a Motorola Atrix 4G from the states. I brought the phone to the middle east and tryed to set up the phone. But when i try to link up my moto blur account i get a message that says that "moto blur service is not available right now try latter" and i think that its due to my ip address.
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Aug 20, 2011
According to the Atrix support page, to delete a Motoblur account I must contact my provider. My provider is AT&T and they told me they have no access to my Blur account and are therefore unable to delete it. So:
Did the CSR I reached have the wrong answer and should AT&T be able to delete my account, and if so to whom should I direct my inquiry?If not, how DO I delete the account? I already have been given the "create a new account" advice, which is obvious, but I don't care for having accounts of any kind lying around dormant. If Moto is forcing me to have an account to use this phone they should provide a way to delete it - after all it contains stuff like my e-mail information, ...
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Jul 12, 2011
I was given a Motoblur as a gift I loved using it It was fine for 4 weeks Then, it just developed a weird problem - it keeps turning off and rebooting every 45 seconds It does this consistently
I've used different sim cards - I know this isn't the problem They said without a receipt I was stuffed - didn't matter that the phone was completely new (Sony Ericsson: if you have a new phone - they'll take the IMEI and will honour the warranty if a new phone)
I got a call back 5 min after the phone call They told me to update the software - the phone was due an update
I updated Yeeee ha! The phone lasted 1.5 minutes - and then started rebooting
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Jul 27, 2011
I tried logging into my Moto Blur account it will not accept my password and said call customer Service to retrieve password
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Apr 23, 2011
I just purchased the Atrix 4G, I can't create motoblur acct, the phone said there's something wrong with phone internal clock.
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Aug 26, 2011
after seeing some videos of the droid 3 and now bionic, i see their version of "blur" is alot better than the version on the photon 4g....the version we have is laggy as heck, im currently using launcher pro. but the "blur" on the droid 3 and bionic are a lot different and seem to be a lot less laggy than ours. has a nice honeycomb look to it when adding widgets and what not. is there a reason we have the kia sephia of blur and they get the mercedes? is this coming to the photon?
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May 23, 2011
I thought I'd start a thread so that we'd have something else to discuss as well besides the Froyo upgrade.What do you think Motorola should do to improve Motoblur on the phone? Or if you don't use Motoblur, which home replacement do you use instead and why? I don't use MB. I use Go Launcher instead. I don't think MB is bad. It's just a matter of personal preference really, mainly because I prefer to have 5 icons in the dockbar and an drawer that scrolls horizontally page by page (how do you find what you want quickly vertically?). The other customisation options - 4x5 homescreens, 5x5 app drawer that can be rearranged, transitions and skins - are also great too.
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Jul 8, 2011
Motoblur is perceived as a software bloat that slows down the phone.
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Sep 11, 2011
I have a Motorola Backflip Anadroid phone that I used to register my blur account and I am trying to log into it when screen log in appeared before getting into my phone. I am not able to log into the account.
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Mar 14, 2012
How can I can get my motoblur name using my IMEI number?
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Oct 1, 2011
I own a Milestone2 handset, nevertheless I wanted to ask this in Droid2 community because it allows to access wider American users globe, I want to know if MHL adapter works on Milestone2/Droid2 in their raw state? And how to restore Motoblur interface when I first skipped it during first time motoblur account setup?
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Oct 31, 2011
I think I skipped the motoblur registration when I switched my charm for first time. Even if I did enter something,I am sure I did not register my device as there was no internet connection available on phone. I donot find any option to create the motoblur account through my device. How to create Motoblur account for my device?? I have tried restore to default factory settings but it didnot ask for motoblur registration on startup.
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Apr 28, 2011
I just bought Motorola Atrix 4G, actually I bought it without any service or data plan. I paid regular price for it, but I can't create MotoBlur account, device error messages says that there is a problem with the internal device clock. I'm using normal AT&T pay as you go cards with 3G coverage.
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Jun 27, 2012
I purchased motorola defy plus few days back and since that day i'm not able to create an account with "motoblur",I've an active data pack in my phone still no solution everytime i try to create one my phone says"An error Ocurred please try later",I'm currently in bangalore (India),my operator is vodafone.
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Dec 20, 2011
Can you add the MotoBlur application to the Atrix 2? I switched from a Backflip to the Atrix 2 and can't find the MotoBlur app.
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Jul 5, 2011
If I swap two Atrix phones, I assume that swapping the SIM cards won't change the MotoBlur account that each phone is configured for. So, how do I change which MotoBlur account an Atrix is linking to?
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