Motorola Photon 4G :: It Is Receiving Weak Signal Reception
Sep 16, 2011
I got the Photon because of the raving reviews of signal strength. I'm finding that the signal is weaker and tends to roam more than my Palm pre. Is this normal for a PHOTON? I would rarely roam at work before but find the photon signal roams alot. Is there a setting or something I can do? Maybe a bad phone? My home signal also tends to wildely fluctuate between one bar and five bars.
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Mar 2, 2010
I bought a new n86 a few days ago but I found that the signal recertion is really very very low in some places compared to a nokia n70.At the time an n70 (or many other phones) has 7 bars , an n86 has NO bars (out of network coverage)That's a very frustrating problem, Can this problem be fixed? Is this a hardware or a software issue?Can the Nokia care find a solution to this problem?
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Mar 17, 2012
This is sort of an addendum to my discussion topic below - "Razr Reception in weak-signal areas." I've noticed that in a couple of places in the house and the far corners of our farm where the phone signal is sometimes spotty, I can always, ALWAYS get a good, solid, strong voice when I put it on speaker. If I turn speaker off and hold it up near my ear - even an inch or two away, I lose the connection instantly. Just a data point.
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May 29, 2012
Has anyone notice that 4g has a weak signal sometimes. When I'm on 4g my dbm will be -42 to -89 and it will only show 2 or3 bars of signal and if I switch to 3g it stays full bars it wont drop a bar with the same dbm. Like right now I have -75dbm of 4g and it fluctuates from 2 bars to full signal but it wont stay full long but if I switch to 3g with the same dbm sitting in the same spot it shows full 3g all the time and don't drop a bar. Is 4g just a weaker signal than 3g. I believe I'm on the same tower cause the dbm stays the same. It does this everywhere.
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Jun 29, 2011
My wife's phone is constantly dropping calls. I compared the signal test between her Atrix and mine and hers is weaker. We even have the At&t Micro cell and she drops calls. Do I take her phone to the At&t store? We haven't had the phones for 90 days.
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Jun 19, 2012
When I connect to my Home network using wifi, the signal is very weak unless I am within 5 feet of my router. I am using a valet router with up to date software. Other people in my house have other droid models and no problem with their signal strength. I have tried other routers and I get the same result so I know it isn't just my router.
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Jun 19, 2012
When I connect to my Home network using wifi, the signal is very weak unless I am within 5 feet of my router. I am using a valet router with up to date software.
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Jun 28, 2012
I own a lumia 800. The local FM radio reception is really weak on the phone, even when outdoors. While other phones such as xperia and galaxy sii play FM very clearly, this phone is grainy at best. What could be the reason behind this? Should I get the phone checked for hardware issues or is the Zune software at fault.
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Aug 5, 2012
I only live 1 1/2 miles from an AT&T tower and the reception I get with my Iphone is horrible, dropped calls and the signal is 1 to 2 bars. I would like to hear from someone that is using an Atrix HD phone that is at least 1 1/2 miles from a tower and find what kind of reception you are getting before I spend $450.00 to purchase this phone and find that I am know better than with the Iphone.
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Jun 23, 2011
Over the past two weeks I've tried three different Atrix phones and two different SIM cards, but I still have poor reception, especially indoors. The current signal strength readings are: -113 dB, ecno: -18, rat: 3g. At the AT&T store, which is right next to a cell tower, their demo Atrix has -52 dB signal, while mine varies between -62 dB and -88 dB. They tell me not to worry about the signal strength unless I'm dropping calls, but conversations are often unintelligible even though they're not dropped.
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Sep 23, 2014
After weeks with the update I've noticed that my wifi reception seems to be pretty spotty. I know it's not my router because all my other devices have maintained the same performance as they always have. Most of the time I get half the signal I used to but sometimes I get no signal at all until I restart.
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Jan 31, 2012
I was wondering if anyone knows what algorithm is used for the signal bars on the Photon 4G. I have found that there seems to be no correlation between the signal strength (in dBm / asu) in Settings -> About phone -> Status and the signal bars that are shown. Often the signal bars will shoot from 1 to 5 or 6 even with really low signal ( ~97 to > 100 dBm) that doesn't fluctuate.
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Apr 19, 2011
My Atrix was working just fine for the past month, and this morning all of a sudden I'm not getting ANY signal/reception. I can't make phone calls nor send texts. Sometimes the signal comes back but it's just for 2 or 3 minutes and then the signal is completely gone again. When I plug the SIM card into another phone it works just fine so that rules out AT&T's problem. Wi-fi works just fine. I factory reset the phone but the problem still exists. I am already out of the 30-day return/exchange policy, what can I do? Is this problem going to be fixed for the next update?
Screen shot shows when my phone is completely out of signal.
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Jun 28, 2012
I need help getting cell tower reception on my phone. Using China Unicom as Network Carrier. I am located in Guangzhou China (a major metropolis). The problem is not with the SIM Card itself because it has been tested and placed in other phones & it works well. Reception Bars fluctuate between 0-2 bars at most, both in and outdoors.Have noticed these problems since upgrading the phone to IOS 5.0 & now also on 5.1.1. No problem with Wi-Fi Networks. I have also tried Resetting the Network & taking out the SIM Card and putting it back in, but this has not helped.
Info:
iPhone 3GS, iOS 5.1.1, Model MC637ZA Serial 83028W5VEDG
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Apr 7, 2010
I upgraded to the N97 a couple of months ago and have become more and more frustrated with the very weak phone signal I get with this handset, with calls often dropping out. I am on the latest software version etc.Now I have searched through the other discussions on this site and have found a stack of discussions about others who have experienced / are experiencing the same problem.What I would like to know is does anyone know if there is a fix or solution for this yet?I really don't think I can manage another 12 months or so before I my next upgrade, and my provider won't do anything for me.
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Jun 5, 2012
Since upgrading to 4.3.3 my signal inside the building is poor. Is there a fix or can I go back to 4.2?
Info:
iPhone 4, iOS 4.3.3
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Sep 14, 2011
I bought a Torch one week ago. Unfortunately, I will return it due to a weak signal. I had a Tour before and although I live in a rural area, my Tour rarely dropped a call and the internet worked well even with only 1 or 2 bars. When I brought home my new Torch I was pleased at frequently SEEING 2 or 3 bars AND usually seeing 3G. Then, when I started using the phone, what a far cry the reality was from bars. Even my carrier advised me to get the Bold because a customer had already called reporting a weak signal with her nrw Torch and would be returning it. I have since searched on the internet and found others with the same issue.The only conclusion I can come to is the coverage signal strength reported is incorrect. Related to a weak signal is having less than 5 hours battery with no use, just having the phone on. I have turned off the GPS tp stop the battery drain but see no improvement.I would also comment on a less than clear sound quality as well.
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Apr 6, 2010
Perhaps its a coincidence but I recently updated my iPhone to 3.1.3 and now that I'm in the office, I'm losing 3G access. I've always had a weak 3G signal in some parts of my office but it seems pretty consistent that if I put my iPhone in my pocket and then later go to use it. I'll not have 3G but rather edge.Anyone else every hear of this issue - losing 3G connectivity suddenly when it was not a problem before?
Is it related to the patch? I tried searching both here and google and I've not come up with anything that indicates this.
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Apr 16, 2015
I noticed my signal at the SIM slot 2 is weak after changing to this Z3. My previous phone was fine.
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Dec 3, 2011
my phone is connecting with my wifi well without any problems but sometimes the signal shows only one bar, even when I am sitting with the phone in the next room, I compared it with my brothers HTC desire s when he came down today and his phone was showing full signal!
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Sep 5, 2011
Three weeks ago, I received a Bold 9000 which was accidentally placed in the washing machine (along with a blanket) a few days before. Before the phone was given to me, it was dried and in working order. Up until the past couple of days, I've been using the phone without any problems.Now, the phone does a horrible job with picking up my carrier's signal. When I'm indoors, I would get no reception at all ("No Service") when I would get reception using any other handset. When I'm outdoors, I would get either "No Service" or 1 bar of reception. Once in a blue moon, I will get full reception, but that does not last long. I've tried reinserting my SIM and turning the handset on and off, but nothing would fix the reception issue.The water damage sticker (visible after removing the battery) is red.Even though it was a gift (it was decided that the phone would be a gift BEFORE accidentally placing the phone in the washer), I'd still like to continue using my BlackBerry.
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Feb 1, 2012
My kid was playing with my phone and got into one of the sub menus (*#*#4636#*#*). While in there he selected phone info>menu>select radio band. It shows "Set GSM/UMTS band with a choice of USA band (only choice). After that it went into GSM mode. I tried to make a call and got the GSM network message. I couldn"t figure how to get out of it, so I called sprint. They had me pull the battery while they did something on their end. After they had me turn it back on, but it won't provision and connect to the network. I got the msl out of them and manually entered the MIN and MDN, but I still have no signal and can't activate it.
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Dec 4, 2011
I am on my 3rd Photon - Sprint is ordering another one as each has been defective. I am tired of the hassle - are other people experiencing this? I have sworn by HTC, and the specs on the phone were excellent, but it's been a nightmare! How can 3 phones all be defective? I live is San Diego and work in Los Angeles.
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Mar 11, 2012
I won a full life support of Cerberus, but i don't like it: it depends on internet connection, not a gps conn. I use EDGE conn to saves battery, everytime i make or receive calls i lost the edge during the calls, when i end them the edge comes back on, and i have to log everysingle time i enter the net with cerberus, is not worth it. what happend if i lost my phone and the phone is not logged in Cerberus? Crappy app. I wanna know a good free app that only depends on GPS track, i let my tablet and my phone with gps on. Or even if depends on internet conn, that it saves my id and password and log it self. But i really prefer one with gps, coz my tablet is only wifi and doesn't send or receives sms's.
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Jan 20, 2012
My wife and I have two photons since Septermber 1st. They have been working fine until a week ago. Since then mywife's photon is dropping calls signal in our house.Both phones have full bars when not maling a call. When you dial anumber my wifes phone looses all bars and cannot make a call. My phone still has one bar or so it works. The data connectionworks perfectly (texting etc.). Wife's phone also works at other locations. So, I presume something has happened to the signalat the house but why does my phone work better? Is data and phone signals differ like this? We have been using Sprint phones
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Oct 20, 2011
Its been a whole day not sure whats goin on i didnt acually realize it was happening untill a friend came over.I was sending texts out to family and friends but never getting any back which i though was weird but didn't think much of it maybe everone i sent one to was busy...unlikely.So my buddy came by and said he has been texting me back all day several times and i never awnsered just kept sayin whats up or you gettin my text lol.
I thought trying to update might solve the problem so i went to update my profile and prl and as soon as i hit update profile they all started coming in at once had tons of them. but now they dont come when people send them they all come together 15 or 20 minutes after they have wrote me back whats the deal.
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Oct 4, 2012
The wifi antenna regularly turning itself on to check for signal is a cool feature, but it opens over running applications causing the background application to freeze (most notable with my flashlight app) or run without me and not accept any input (many games). Set this to only request to connect to a network if no other apps are running.
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Jan 27, 2012
I have had my Photon about 6 weeks and have been having issues where people can not call me they get message that phone is not available. Also when I am having those issues the phone will not dial anybody just stays on dialing screen and does not call. Also texts do not come through during that time.If I reboot then I can dial and receive calls for a half day or sometimes a whole day.My phone does get the random reboots started on day one and usually once or twice a day but NEVER has happened while I was actively using it.I have done factory reset. Pulled battery and replaced.
My phone was updated with the latest firware on the day I got it and I check for updates regularlyI do have an SD card in it that was new never in another phone that was formatted by this phone. I have tried using it without card and with card makes no difference.I have started rebooting every morning but I still miss calls.At first I had Google Voice on it, I thought that might be the problem I unloaded it unlinked my google voice account and then did factory reset but that has not helped.I do not tether or use the hotspot feature. I do connect using Wifi when I am at home for internet access.About the only thing I can tell is that it seems to lose phone access after a good amount of web surfing whether it is wifi or 3g. (I live several blocks outside of 4g cover
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Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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Aug 22, 2011
my wife and i got Photons last wednesday night. we really love the phone but for some reason im not getting most of her text messages and shes not getting my sent text messages. her phone appears to not have this problem. we got our phones at radioshack an d we have 30 days to return them or trade them in. im just not sure what to do. i have my phone set up with all my apps
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