Motorola Photon 4G :: Photon In Car Dock - Not Receiving Calls?
Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Aug 21, 2012
It is so ridiculously annoying and pathetic that Motorola made a Photon 4G Q which won't be able to use original Photon 4G's accessories?I just bought Motorola Photon 4G HD Dock & Nav Dock and realized that Motorola Photon 4G Q has its HDMI & micro USB slots in different location than the original Photon.So that your loyal customers give you more $$$ to buy new accessories?
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Sep 12, 2011
When making or recieving a call using the Motorola Car Dock for the Photon the Microphone is muted.Expected behavior: Making a call using the Car dock, Audio is routed thrugh car stereo using the Micro USB/Aux connector. Microphone on phone picks up your voice as it would on any other call.
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Jul 19, 2012
Currently, when you press an icon in the dock area you get a screen that gives you alternatives. What happened??Before, I could change the Dock icons with whatever I wanted it to be.Now I want to change the Contact icon and use the DejaContacts because my sync with my PC goes to DejaOffice.Can now only use what the "add icon" screen will allow.
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Aug 30, 2012
I have the Motorola car dock, and when the phone is docked, the volume buttons do nothing. I want to turn up the volume on the phone becuase even when I trun my radio up all the way, the volume is still not loud enough.
If I undock the phone and just use the headphone jack, I can turn the volume up and down on the phone.
So for some reason, the dock disables the use of the buttons.
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Oct 3, 2011
My Photon has been pretty much flawless, but it has needed reboots twice and both times after disconnecting from the Car Dock.
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Aug 3, 2011
I discovered a security issue witht he cardock.
If my phone is locked and I am using a pin number for security, the phone never asks me to input my pin number once I place the phone in the cardock. The phone wakes up, unlocks and goes to the car dock screen. This is a bit scary, if that is all a person has to do to gain access to a locked phone.
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Aug 30, 2011
how to activate the full screen keyboard on my photon while I'm using the hd dock? I have a wireless mouse, and I'm waiting for a keyboard but for some reason, I can't figure out how to bring up the full screen keyboard on the actual photon while I'm using the hd dock. I know it can be done because I saw it at the sprint store and I read of others doing it but all the searching I've done hasn't lead me to an answer. To clarify, I'm trying to figure out how to bring the keyboard up on the photon screen so I can type in web top mode until my regular keyboard arrives.
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Feb 25, 2012
My problem is I cannot use any keyboard in Webtop mode.I have an MB855 Photon 4G with the HD Dock and a Motorola keyboard w/trackpad.I can connect to the dock fine and open the Webtop application, shows up on my TV and looks dandy. Then I turn on Bluetooth and pair the keyboard (Motorola 89507 wireless keyboard with trackpad) with the phone. It requests a numeric code which I enter on the keyboard and hit enter- presto.Now the screen on the phone changes to a clock and I can control the cursor through the trackpad on the keyboard. BUT no matter what I do the keyboard will not type letters. No keys on the keyboard appear to have any functionality.At this point I undocked the phone, then the keyboard works fine!Plug it back into the dock and -whoop- right back to no keyboard.At this point I decided to try my Logitech mouse & keyboard. I plugged in a Logitech unifying receiver into the back of the HD Dock and the screen flashed- but nothing else.
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Sep 27, 2011
So I just HAD to have the multimedia dock for my Photon 4G. It's wonderful, and more convenient than fishing for cables when I need to charge the battery.
It doesn't seem to recognize that I have plugged a USB cable from the dock to my PC? What I wanted to do, was use it in the USB Mass Storage mode just like I do with a cable--nice fast file transfers, using the file explorer on my PC...
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Jul 15, 2012
When my phone is not in the navigation dock, the voice-guided GPS navigation works fine. But when I place the phone in the navigation dock, the voice-guided GPS navigation is suppressed so that there is no sound emitting from the devices speaker.
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Sep 17, 2011
Everytime I drop my phone in the dock the phone stays on! It was on all night! I went to Applications>Development> Unchecked Stay Awake and it keeps becomming checked everytime I reinstert it onto the Motorola Dock! So annoying, I made sure the phone is up to date and still this bug exists. Anyone know of a fix or work around?
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Aug 18, 2011
Anyone find a protective case that works with the car dock? All communications with Moto have not yielded a solution. You would think that when they designed the dock for use with a protective case, they would have had one in the lab with them and they could tell us which case was compatible.
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Oct 20, 2011
Its been a whole day not sure whats goin on i didnt acually realize it was happening untill a friend came over.I was sending texts out to family and friends but never getting any back which i though was weird but didn't think much of it maybe everone i sent one to was busy...unlikely.So my buddy came by and said he has been texting me back all day several times and i never awnsered just kept sayin whats up or you gettin my text lol.
I thought trying to update might solve the problem so i went to update my profile and prl and as soon as i hit update profile they all started coming in at once had tons of them. but now they dont come when people send them they all come together 15 or 20 minutes after they have wrote me back whats the deal.
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Jan 24, 2012
using Photon 4G with Airtel prepaid sim with system version 45.3.6.MB855.Sprint.en, Whenever I run short codes (USSD codes) like *123# to check my prepaid GSM balance or interact with service provider by *121# it takes long time showing USSD code running.. and after few mins either shows MMI successfully complete or MMI failed but doesnt actually show the text which is shown in my other GSM phones; to query balance or activate some service. Tried forums but no concrete solution.
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Aug 11, 2011
Any use the Motorola Date and Time Widget? Mine seems to hang at night (seemingly about 20min after I plug it in for charging) and stays on yesterdays date and time until somehow it corrects itself the next day. There is no way to "activate it" or make it correct itself. All other clocks and calendars are correct.
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Oct 12, 2011
i bought a photon at best buy today, carried it around for a while, installed the netflix app, brought it home, plugged it in, and after i tell it to install the system update, it downloads, i click install, and it shuts down immediately, starts itself back up, and then as soon as everything comes back up, i get a message that says update has failed. this has happened 3 times now, downloaded on wi-fi
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Sep 19, 2011
That's basically it. I don't want to keep getting e-mail (at my gmail account) that I have no events on a given day. How do I stop the Photon calender app from doing this?
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Jan 27, 2012
I have had my Photon about 6 weeks and have been having issues where people can not call me they get message that phone is not available. Also when I am having those issues the phone will not dial anybody just stays on dialing screen and does not call. Also texts do not come through during that time.If I reboot then I can dial and receive calls for a half day or sometimes a whole day.My phone does get the random reboots started on day one and usually once or twice a day but NEVER has happened while I was actively using it.I have done factory reset. Pulled battery and replaced.
My phone was updated with the latest firware on the day I got it and I check for updates regularlyI do have an SD card in it that was new never in another phone that was formatted by this phone. I have tried using it without card and with card makes no difference.I have started rebooting every morning but I still miss calls.At first I had Google Voice on it, I thought that might be the problem I unloaded it unlinked my google voice account and then did factory reset but that has not helped.I do not tether or use the hotspot feature. I do connect using Wifi when I am at home for internet access.About the only thing I can tell is that it seems to lose phone access after a good amount of web surfing whether it is wifi or 3g. (I live several blocks outside of 4g cover
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Jan 9, 2012
I have a major issue with my corporate exchange calendar. If I accept an invitation to a meeting, the phone makes me the organizer of the meeting. This syncs back to my corporate calendar. This is obviously completely wrong. If I delete the meeting on my phone, or on my computer, it sends out a message to everyone that was on the meeting saying that it was cancelled. If I need to adjust the meeting only on my calendar, it sends out an update to everyone. It has caused a lot of confusion for me and my work colleagues.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 19, 2011
I have just moved from a windows phone and got this photon phone. I listen to music from the web, like 181.fm/mobile. These stations require a windows media player to work. The windows media player is not on my photon phone or in the android market place.
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Aug 22, 2011
my wife and i got Photons last wednesday night. we really love the phone but for some reason im not getting most of her text messages and shes not getting my sent text messages. her phone appears to not have this problem. we got our phones at radioshack an d we have 30 days to return them or trade them in. im just not sure what to do. i have my phone set up with all my apps
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Sep 16, 2011
I got the Photon because of the raving reviews of signal strength. I'm finding that the signal is weaker and tends to roam more than my Palm pre. Is this normal for a PHOTON? I would rarely roam at work before but find the photon signal roams alot. Is there a setting or something I can do? Maybe a bad phone? My home signal also tends to wildely fluctuate between one bar and five bars.
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Apr 4, 2012
Have not been receiving updates because of this message. Yet I have 13GB available on my SD card and 7GB available internally.
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Sep 3, 2011
Since I purchased my Photon a couple weeks ago, I have had this issue. Whenever someone sends me a text message including a photo, I receive a text from '9000' indicating that the person (phone number only-no name) has sent me a picture message, and prompts me to click on the Sprint picture mail website link to view the photo. Once I click the link, and the site finally opens, the picture is visible. Because the text is sent from 9000, I can't reply to the sender of the message by hitting 'reply,' because I would be replying to 9000. I called Sprint about this MMS issue, and they told me it's because this is a GSM phone. I'm hoping there is some setting or configuration that needs to be adjusted to allow my incoming picture messages to appear properly
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Aug 19, 2011
If I have 5 or more all-day events on one day, the calendar doesn't display the text of the events, which also makes the lines very skinny and difficult to select.
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Jul 3, 2012
I have a Photon that is at best qurky. I did a full factory reset about a month ago. the last couple of days the phone has been freezing with the alarm. the alarm will go off and I might get one or two snoozes out of it then the display freezes and is unresponsive. O can push the power button to get the power off menu but the screen will not respond to allow a power off, I must remove the battery to reset the phone.and as anyone who has a Photon knows how much fun putting the back on is. Any ideas.again this is a pretty fresh reboot and I do not have near as many apps running as before the reboot
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