Motorola Photon 4G :: Loss Audio When Making / Receiving Calls
Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Jun 8, 2012
My iphone has lost Audio and Audible Click sounds when receiving Calls / Messages etc. Though the ringer volume is at Max, no sound is emanating from the device. What could be the reason ?
Info:
iPhone 3G, iOS 5.1
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Aug 15, 2011
I realize this topic is being discussed elsewhere on this forum, but that thread is now several pages long. Any chance the moderators here can set up a sticky on the forum with an official FAQ on the problem, possible fixes (tried, proven or otherwise) and, most importantly, any feedback on when Motorola and its new Google masters will, as some say, send out a software fix OTA?
Would also love to see any official Motorola or Sprint comments on this issue posted on the sticky as well, so we can separate the official company line from rumor.
I really like this phone, but this calling audio bug is unacceptable and I will return it and spurn any Motorola devices from here out unless the companies provide some concrete feedback on what they're doing to correct this issue and a timetable for when they will take action to do so.
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May 25, 2012
I have a Droid Razr paired with a Blue Parrot BTX-250. Most of the time(not all), when either making or receiving a call, the phone is broadcasting static to the speaker circuit of the BT. People can still hear and understand me. The static lasts for anywhere from 1/2 second to 5 seconds then goes away. It is only doing this during calls. I can use the voice command to initiate a call and the phone understands me and I can understand it, then when the Razor connects the phone circuit to the BT it will give the static(most of the time). Went to a Verizon store and tech guy verified all this. BT is two months old and worked fine with last phone last week. We are fairly certain it is a software issue with Droid.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Sep 19, 2011
Need help 3 days ago my x8 started to play up not receiving calls or texts also i cannot send or call contacts, phone is only 4 months old i tried restore and factory reset hasn't worked.
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Jan 6, 2010
Had my N85 6 months now and have been very happy with it, until this morning.When I try to make a call, or press "answer" to receive a call, it switches itself off.Same when accessing voicemail.Has anyone else had this problem and if so, if there a solution?
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May 5, 2012
when making or receiving calls i cant be heard, eberthing else works i can hear people on the calls but they cant hear me
Info:
iPhone 3G
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Jul 3, 2012
My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek.
Info:
iPhone 4, iOS 5.1.1
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Mar 28, 2012
I bought my xperia x8 last October and havn't used it that much. Just lately when I make a call or receive one, I cannot hear the person on the other end. They can hear me just fine. I can hear my music, ringtones etc. Anything to try before I seek out an repairer. I already tried restarting and resetting to no avail.
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Aug 8, 2011
my nokia n97 not making or receiving calls its saying not allowed everytime i try to call
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Jul 5, 2010
My phone won't let me make or receive any calls, like when i go to call someone it comes up with ringing screen but then turns off and same for when people ring me ; it will come up with the screen telling me they're ringing but if i answer it just turns itself off. i have tried resetting it but it doesnt work - all my software is up to date so i cant update it. it was fine saturday morning but sunday morning wouldnt let me ring.
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Jan 13, 2010
When making/receiving calls i cant hear the other person at all- no sound. I'm able to hear on loudspeaker but obviously this isn't ideal. Nothing has happened to the phone at all, no drops or water damage and it is only about 5/6weeks old.any suggestions please?
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Apr 23, 2012
how to restore the service for making and receiving calls. I have not been able to save numbers addresses in the address book.
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Nov 4, 2015
I have a brand new Sony Xperia Z5 Compact, when I make/receive calls, the person at the other end has an echo from my phone. THIS is not the case using a bluetooth device to make the calls with. What to do ?
Infomation about the phone :
Modelnumber : E5823
Android version : 5.1.1
Kernelsystem : 3.10.49-perf-g83fc9bc
Versionnumber : 32.0.A.6.152
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Oct 15, 2015
I've had my Z5 for 2 weeks. My Z3 also suffered from the same problem, I was about to send it off for repair but smashed the screen so decided to upgrade early, now the Z5 is doing the same thing. I don't have a micro sd card in it and I have just replaced the sim with a new one but it still happens. But only intermittently when either making or receiving calls. I'm in the UK on the O2 network.
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Nov 2, 2015
My Z3 keeps rebooting on receiving and making calls.not happening every time but every other!
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Jul 20, 2015
I just received a new S5 on a warranty issue from Verizon. Same battery, SIM, and SD card as old phone. When I make or receive a call i have absolutely no sound. If I turn on speakerphone all sound returns. If I turn it off, no sounds and the person on the other end sometimes gets a high-pitched ringing. Could it be a headphone jack issue?
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Apr 16, 2012
The picture on my phone is distorted when I make or receive a call. It has been this way since I have had the phone but I have noticed other people's are not.
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Jun 23, 2012
When making or recieving phone calls i cannot hear the other person, all other sounds work fine and can only hear callers if i switch on loud speaker
Info:
iPhone 4, iOS 5.1.1
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May 16, 2010
I tried to make a factory reset. I formatted memory card, removed it, made factory restart again, nothing helps. My Nokia just dies when I try to make a call or even when I try to receive it.
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Jun 24, 2012
My sk17i mini pro received an update (Build Number 4.0.2.A.0.62, i believe?) a few days ago and since then when making/receiving calls the loudspeaker is always on by default, rather than the ear speaker. This didn't happen before. This isn't a major problem but now I have to switch to the ear speaker during every phone call. (By the way, the loudspeaker volume is superb!)Is there a way to set the ear speaker to default for phone calls?
(Android Version 2.3.4)
(SI 1249-4761)
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Dec 7, 2011
When making/receiving calls mute is enabled by default. The Bold 9700 has the latest software release.
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Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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Dec 27, 2010
I have a xperia x10 mini which was all working fine until i tried to download an application/game. It didnt download so i cancelled the download then noticed that the phone wouldnt make or receive calls or texts. If i try to make a call, it comes up "call ended" almost immediately.
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Feb 24, 2011
How do I remove the green android default icon when making or receiving calls?
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Feb 16, 2016
Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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Feb 19, 2011
I upgraded to the X 10 Mini last Sunday. initially I recieved audio when recieving a call or text message. However this is no longer the case and it only vibrates. It does work via headphones. I have re-installed Android 2.1 but no difference.
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