Motorola Photon 4G :: Audio Bug On Calls Sticky Request
Aug 15, 2011
I realize this topic is being discussed elsewhere on this forum, but that thread is now several pages long. Any chance the moderators here can set up a sticky on the forum with an official FAQ on the problem, possible fixes (tried, proven or otherwise) and, most importantly, any feedback on when Motorola and its new Google masters will, as some say, send out a software fix OTA?
Would also love to see any official Motorola or Sprint comments on this issue posted on the sticky as well, so we can separate the official company line from rumor.
I really like this phone, but this calling audio bug is unacceptable and I will return it and spurn any Motorola devices from here out unless the companies provide some concrete feedback on what they're doing to correct this issue and a timetable for when they will take action to do so.
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Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Apr 9, 2012
Is it possible to configure request a delivery report for sent SMS?
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Oct 4, 2012
request: Allow Home Screen Position to be changed from the farthest left position. I like my home screen in the middle, it allows me to put work to one side and personal to the other.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Oct 20, 2011
Would love to see a feature wherein calls from telemarketers, etc. could be captured into a contact (quote possibly a large one) and dealt with via...Muted ringSpecial canned, recorded (synthesized?) messageTextOther suggestions?deally, this would be a "one-click" process, with modifiable defaults. Thoughts?
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Aug 10, 2011
After reading this forum and the "Android Forums", it is obvious many (paying) subscribers experience this problem. Intermittently, when I make a call or receive a call, there is no audio: I can't hear them and they can't hear me. However, the connection is good.
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Sep 2, 2011
With my new Photon, I am having some issues where a call will come in and have very bad crackling audio. If I hang up and call them right back, it is crystal clear. It's happened to me three or four times in two days. Do you think it's a defective unit?
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Sep 11, 2011
When I use the controls on my Motorola S305 Bluetooth headphones and Spotify such as play, pause, next song, etc. It automatically opens up the stock music app and starts playing those songs and Spotify stops playing. Is there any way to control which application the AVRCP bluetooth profile controls? I didn't have this problem on my Nexus One.
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Feb 4, 2012
I recived my lapdock 500 from amazon and I can not get my audio to play on the Lapdock 500, from anything, any Ideas? read many thing on the internet but not seem to work,
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Sep 2, 2011
I have an issue with the Photon when it is in the car dock and I am listening to streaming audio such as Slacker or Pandora. If I use my Bluetooth headset and press the button on the headset for the voice commands, the Photon sends a very garbled voice control prompt to the headset. The prompt that says "Please wait. Please say a command" comes across extremely garbled. This does not occur if I am not streaming audio, nor does it occur over the regular phone speaker.
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Oct 26, 2011
My Photon must be having Apple envy and has decided to refuse to cooperate. Unlocking can still be an occasional two minute ordeal with many whispered metaphorical condemnations of it's heritage and habits. However, my main complaint is the bluetooth audio stutter I hear on a stereo headset.
I have no problems pairing and listinening to audio on a set of bluetooth stereo headphones via my MacBookPro (or my friend's iPhone), but the Photon makes me want to kick something very hard and repeatedly. The audio stutter-pop every 1/3 second (approximatly) is beyond frustrating.
The only thing that reduces the stuttering is if I hold the phone within 3 inches (yes, 3"!) of the headset. Oddly, my mono canal-style headset has a range of about 36 feet. Both of the headsets are less than two months old, and I know that the stereo headset is up to version 3.x of the bluetooth spec. (the Photon is using bluetooth v. 2.1).
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Aug 16, 2011
Once I make a 3 way call and hit "end last call" I can't redial or make another 3 way call without hanging up and doing it again. This is a major flaw. It allows me to hang the other call up but I can't retry them if I get voicemail or phone is busy.
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Aug 11, 2011
I am experiencing problem of no sound coming from the phone and similarly person on other end do not hear my sound. This is happening frequently and it is quiet annoying. Once I reboot the phone, it works fine. I am unhappy as this problem occurs on daily basis and making and receiving phone calls is the most important function any one will want in their phone.
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Aug 14, 2011
I'm unpleasantly surprised to discover that the Photon is not an approved device on the Skype android app and there is no way to change that on the Photon's settings. Is there a workaround or am I missing something?
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Sep 7, 2011
When I make calls or am called, they frequently cut out for no reason.This might have already been discussed before but I would like to find out if something can be done about that.
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Sep 19, 2011
No incoming audio on calls--speaker only. Silent mode is off, volume is turned up.
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Sep 3, 2011
Not sure if this is a configuration issue, faulty phone, or known bug, but my Photon's screen does not automatically unlock after pulling the phone away from my head after a phone call. My wife's Nexus goes dark (locks) during a call, and the screen comes back on (unlocks) after her call is complete.
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Sep 22, 2011
how do i clear my recent phone calls from my 4g. Seems to be no option for this on that screen.
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Sep 9, 2011
I've seen this issue posted, but no updates or feedback in a while. While on a call the screen does not turn off, and I am constantly hanging up on people. I have installed the recent update that fixed the no call audio issue, and have rebooted the phone several times. The reboot will fix the problem, but only temporarily. I have also played with the pocket detection setting, and that does not make a difference. I do use bluetooth, and am thinking that it has something to do with it.
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Nov 8, 2011
I mean its like clockwork, whenever I'm talking to someone at exactly 30 minutes of talking my photon just hangs up. Anyone else have this problem?
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Jun 2, 2011
Over the past three days, when I place or receive a call the person on the other line cannot hear my voice. When I dial out I can hear the person on the other line however my voice in inaudible. Whene I toggle back and forth between speaker ON and speaker OFF the other person can barely hear my voice when the speaker is on...but not at all when it is off.When I check my system in the Setings>About section I confirm my system is up-to-date. I have voice privacy de-selected (did not notice any difference).
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Jun 22, 2011
A few days ago my several of my lapdock keyboard keys lost their tactile feedback. Now to get them to respond with letters on the screen I need to mash the keys hard. This is mostly on the Q and A line.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Aug 5, 2011
My Droid X updated yesterday and now the audio no longer works when I make phone calls. The person I call or who calls me cannot hear my end of the conversation. It will only work if my phone is on speaker. Has anyone else experienced this or know a fix? I have taken out the battery to restart it, but that did not fix the problem. Verizon had no solutions besides to send me a refurbished phone replacement.
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Jan 4, 2012
Can a unique ringtone be assigned to incoming calls from a specific contact? If so, how?
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Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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Feb 20, 2012
Is there any way to use Lapdock speakers for phone calls and Skype audio? Does Lapdock also have a microphone and could it be used instead of phone microphone for calls? I am using Lapdock 500 + Razr.
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Mar 17, 2010
I am not happy with the V 40 update for my device. The problems faced are,
1. Sometimes cannot accept calls - Error shown is request rejected
2. Music library get corrupted.
3. Camera doesnot flash on its own in low light.
4. Hangs quite a times.
5. Use OVI maps only to restart your phone.
6. Sensor controls are bad.
7. Installing a few applications gets it slow.
8. Clock doesnot display its time on the home screen.
I am seriously annoyed by this.First I did the update myself.I then visited a Nokia Care centre and the version was reinstalled. I still have the same problems. I have done it myself through the software updater and OVI suite. Thats means a total of 4 updates and still the errors are present.
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