With my new Photon, I am having some issues where a call will come in and have very bad crackling audio. If I hang up and call them right back, it is crystal clear. It's happened to me three or four times in two days. Do you think it's a defective unit?
View 8 RepliesExperience crackling audio with Netflix? It occurs with headphones and the speaker.
It doesn't happen with other apps like YouTube, play music, games, sling, etc. It also doesn't happen if I use Bluetooth headphones.
I am on 5.0.1 ...
After reading this forum and the "Android Forums", it is obvious many (paying) subscribers experience this problem. Intermittently, when I make a call or receive a call, there is no audio: I can't hear them and they can't hear me. However, the connection is good.
View 1 Replies View RelatedI realize this topic is being discussed elsewhere on this forum, but that thread is now several pages long. Any chance the moderators here can set up a sticky on the forum with an official FAQ on the problem, possible fixes (tried, proven or otherwise) and, most importantly, any feedback on when Motorola and its new Google masters will, as some say, send out a software fix OTA?
Would also love to see any official Motorola or Sprint comments on this issue posted on the sticky as well, so we can separate the official company line from rumor.
I really like this phone, but this calling audio bug is unacceptable and I will return it and spurn any Motorola devices from here out unless the companies provide some concrete feedback on what they're doing to correct this issue and a timetable for when they will take action to do so.
When I use the controls on my Motorola S305 Bluetooth headphones and Spotify such as play, pause, next song, etc. It automatically opens up the stock music app and starts playing those songs and Spotify stops playing. Is there any way to control which application the AVRCP bluetooth profile controls? I didn't have this problem on my Nexus One.
View 1 Replies View RelatedI recived my lapdock 500 from amazon and I can not get my audio to play on the Lapdock 500, from anything, any Ideas? read many thing on the internet but not seem to work,
View 2 Replies View RelatedI have an issue with the Photon when it is in the car dock and I am listening to streaming audio such as Slacker or Pandora. If I use my Bluetooth headset and press the button on the headset for the voice commands, the Photon sends a very garbled voice control prompt to the headset. The prompt that says "Please wait. Please say a command" comes across extremely garbled. This does not occur if I am not streaming audio, nor does it occur over the regular phone speaker.
View 1 Replies View RelatedI am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
View 15 Replies View RelatedMy Photon must be having Apple envy and has decided to refuse to cooperate. Unlocking can still be an occasional two minute ordeal with many whispered metaphorical condemnations of it's heritage and habits. However, my main complaint is the bluetooth audio stutter I hear on a stereo headset.
I have no problems pairing and listinening to audio on a set of bluetooth stereo headphones via my MacBookPro (or my friend's iPhone), but the Photon makes me want to kick something very hard and repeatedly. The audio stutter-pop every 1/3 second (approximatly) is beyond frustrating.
The only thing that reduces the stuttering is if I hold the phone within 3 inches (yes, 3"!) of the headset. Oddly, my mono canal-style headset has a range of about 36 feet. Both of the headsets are less than two months old, and I know that the stereo headset is up to version 3.x of the bluetooth spec. (the Photon is using bluetooth v. 2.1).
Has anyone else noticed a crackling noise (like bad reception / interference) when placing calls? I want to say what I notice is when I'm getting the ring back while waiting for someone to pick up is the "only" time I hear it. The audio in calls seems to be ok. It's sounds like a weak signal or interference. As far as I know (though I use my phone more for data than voice).I haven't noticed anything horrible as far as reception/call audio in calls, aside from when calling my mom, but I think that's her (she's famous for leaning on the mic or mumbling and trailing off). I start to think I must be old (I'm not) and losing my hearing (I'm not) but then I just realize it's herI don't know if it's because usually when I make a call I just unlock the screen and make the call and it was trying to re-start any data sleeping modes and such or if it's something else...
View 3 Replies View RelatedIs this right or am I just missing this essential information? Where is the call duration - I see everything else?
View 15 Replies View RelatedWhat is the best way to snap back cover in place? Whatever sequence I use it seems that one of the plastic latches doesn't engage.
View 3 Replies View RelatedI'm not sure that i'm the only one with this issue, but I have a custom ringtone set for both my calls and my notifications. Now what happens is when i plug my phone into my pc and use it as a mass storage drive (at least I think its whats causing the problem) my ringtones automatically switch from my custom ones to the default ones. This gets to be really aggravating to have to change them both back everytime, especially since I have an additional silent ringtone for all the oter notification sounds that you cant turn off (facebook, e-mail, and plugging the device in to the PC) which may I add, is an issue within an issue but I can live with it. My files are in the internal memory, not on the SD card and in the default media/audio/notifications or ringtones.
View 9 Replies View RelatedOver the last week I've noticed sudden power loss on my Photon. It will go blank without warning. Plug it in and it will show 0%-10% battery power. Watch the screen and it will sometimes jump back up suddenly. From 10-20% to 100% before my eyes. I'm guessing it's a battery or phone issue. Don't see any other discussions about this. Planning on brining the phone in soon
View 5 Replies View RelatedI shut my Photon down and plug it in and it turns back on. I plug it in and power it down and it turns back on. I power down, remove the battery for 15 seconds, reinstall the battery and plug it in and it turns back on. No new software or apps that I'm aware of. It just started doing this today and we've had it for six months.
View 15 Replies View RelatedAfter most calls, my phone will either lock up or take on a mind of its own by going to other screens at random, dial another number, sometimes do a pulsation or gittering of the screen. Othertimes it will start putting continuous numbers in the number dial area like continuous 3s or 6s. To remedy this I have to shut off the phone and restart. If I wait a while it will also start working normal again. Sprint has reset my phone and it had no impact on it.
View 1 Replies View RelatedI was on Verizon with a Droid 2 when you did the 2.3.3 test a couple of weeks ago. On 10/9/2011 I moved to Sprint and bought a Photon 4G. I just updated my HEX MEID in this forum profile. My phone did the initial reboot but came back with Update Failed.Update Motorola Software says. An Update is currently being downloaded. You will be notified when the download is complete. There is no indication anything is happening. It's been this way for close to an hour now.
View 15 Replies View RelatedI use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
I'm totally confused that my photon 4g does have native call app or not meaning like wise in samsung mobile it shows video call option whenever im calling to anyone but my photon doesnt showing any option lyk tht...Please Provide necessary details regarding native call app on my contacts how to enable it in my photon
View 15 Replies View RelatedIs there a way to access your call history while on the phone?
View 2 Replies View RelatedI have had my Photon about 6 weeks and have been having issues where people can not call me they get message that phone is not available. Also when I am having those issues the phone will not dial anybody just stays on dialing screen and does not call. Also texts do not come through during that time.If I reboot then I can dial and receive calls for a half day or sometimes a whole day.My phone does get the random reboots started on day one and usually once or twice a day but NEVER has happened while I was actively using it.I have done factory reset. Pulled battery and replaced.
My phone was updated with the latest firware on the day I got it and I check for updates regularlyI do have an SD card in it that was new never in another phone that was formatted by this phone. I have tried using it without card and with card makes no difference.I have started rebooting every morning but I still miss calls.At first I had Google Voice on it, I thought that might be the problem I unloaded it unlinked my google voice account and then did factory reset but that has not helped.I do not tether or use the hotspot feature. I do connect using Wifi when I am at home for internet access.About the only thing I can tell is that it seems to lose phone access after a good amount of web surfing whether it is wifi or 3g. (I live several blocks outside of 4g cover
I don't know about that I mean because my phone always constantly beeps in unusual moments during phone calls.with or without blue tooth, alsop activated or not. this search for my problems the reason why I'm here is getting very saddening
View 8 Replies View RelatedJust received a call on my Photon. The phone was in sleep state. It did not provide any options for answering the incoming call although the ringtone was loud and clear. It was as though the ringtone went off on its own.
View 3 Replies View RelatedI used to love my Photon. Lately it just seems to be working worse and worse. My latest frustration is this:I make / initiate a call from my phone. I get the phone screen. In the corner its says "connected". I can't hear anything at all on the phone (BT or otherwise). So I hang up. I place the call again. I get the phone screen for a few seconds, again hearing nothing only this time it spontaneously reboots.his happens I would say once a day, and I don't really make all that many calls. I'm also getting other random reboots, but I've not found a pattern for those. They just happen here and there. I can't remember the last time I made it through a day w/o my phone rebooting itself.
Then there's my battery drain issues. Today I lost 30% in about 1.5hrs and I wasn't even using it much. I went to the battery usage screen I see this:As you can see... less than stellar performance, and what the heck is "Media"? And why does it appear to be using my battery so much? I actually had a pretty light day on my phone to this point in the day and my battery is just evaporating.I tapped the graph and see that this thing is "Awake" almost constantly. I seem to remember a time, before the "Media" thing was showing up, when my phone was only "Awake" here and there.
So, I took this screen shot (below) a minute ago (after it spontaneously rebooted while I tried to call my wife). I tapped the "Media" item on the list and it shows a bunch of items. I frankly don't know what any of this means. I did some research on-line and there are endless threads about this "Media" problem, and much of it does not lead to a successful conclusion. I have to say, this Android phone thing is not impressing me so far. I've been a "techie" guy since the DOS days, but this just feels not-ready-for-primetime. I really don't want to have to reset my phone and re-load all my apps, and reset all my accounts, etc... Frankly I shouldn't have to. I'm just frustrated I guess. I don't know if I have a hardware phone issue, a hardware battery issue, a software issue, some crazy app causing problems
Recently known callers, those that are listed in my contacts, are identified as "unknown" caller. To receive the call I need to press 1 on the keypad.Do not know how this was enabled, but need help to disable this.
View 1 Replies View RelatedSo I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
View 4 Replies View RelatedI need to do some testing with a UMTS femto cell. (reason behind my madness)Does anyone know if it is possible to flip the photon in a UMTS mode and then back to a normal state when done?
View 3 Replies View RelatedI am three days new to my photon but, I am having one major problem so far. I am on a call and another call comes in, I switch to the new call.... talk for a second and switch back to the first call. I then see that the second call has not hung up from my phone so I switch back and press end call. Both calls hung up! How do I hang up the second caller without getting rid of both callers?
View 9 Replies View RelatedI have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
View 2 Replies View RelatedI noticed this recently: I have bluetooth enabled, but not connected to any devices. I initiate a phone call, and once on the call, I try to switch to an already paired but not connected bluetooth device. As soon as I select the device in the bluetooth settings screen, the phone reboots itself. Reproducible 100% of the time. Anyway else notice this? The work around is to start with the bluetooth device already connected before the call. I am paired with a Logitech H800.
View 4 Replies View RelatedI am listening to music, no matter which app, and if i get a call after I hang up my speaker phone turns on and plays the music as well as the headphones or speaker I have plugged in. I use Pandora, internal music player or power amp. The only way for it to stop is by restarting completely.
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