Motorola Photon 4G :: Incoming Call - Could Not Answer
Aug 7, 2011
Just received a call on my Photon. The phone was in sleep state. It did not provide any options for answering the incoming call although the ringtone was loud and clear. It was as though the ringtone went off on its own.
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Nov 21, 2011
I started getting a prompt --- a voice recording telling me if i wish to answer the call select "1" how do I stop this
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Sep 2, 2011
When leaving a voicemail for someone, often times they call right back while I am leaving the voicemail. I curently only get the option to answer the incoming call or ignore it. Is there a way to disconnect from the first call and answer the incoming call? Right now I have to "ignore" the incoming call, then "end call" that I am on and then call the person back again -or- "answer" the incoming call and leave the voicemail hanging. Seems there would be an option to end current call and then (or in the same action) answer the incoming call.
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Jul 5, 2015
I have only had the Turbo a few weeks. I have turned on a call answer vibration somehow. My wife's doesn't do it. I cant figure out what I turned on. Need turning the vibrate pulse off. Its when swiping to answer incoming calls only. I have vibrate turned off under settings.
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Nov 13, 2011
I found another bug that is recreatable. If you are in the middle of sending a text message and using the voice input and talking to the voice input when a call comes in, the voice input is abandoned, the "answer/ignore" screen shows for a second. But before you can answer, the keyboard comes back up and covers it up, so you can't answer the call. And then the keyboard is stuck on the screen. "back" doesn't make it go away (so you still can't answer the call). Even if you go to the home screen, the keyboard is still on the screen. Stock phone, not rooted, all updates applied, etc.
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Oct 23, 2015
Are there options? How do you answer a call on the LG G4?
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Oct 5, 2013
im coming from iphone and used to seeing the answer call and hang up button or answer call and hold. i dont see anything like that on this phone, seems like it just automatically places original call on hold. any way to automatically disconnect from that call and pick up the new one?
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Apr 5, 2012
My iPhone 4S is 16gb Black on AT&T with ios 5.1. Sometimes when I receive an incoming call my screen locks up. I can't swipe to answer, pushing the home button does nothing, however when I push the lock button it will stop the phone from vibrating. After the incoming call exits unanswered the phone is fully functional. This happens about once or twice a week and works normally otherwise.
Info:
iPhone 4S, iOS 5.1
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Jan 10, 2012
I have strange problem with my HTC Desire HD (A9191) I updated to Android 2.3.5 some time ago and since then I have a problem. If my phone is locked, I can't answer incoming call from some numbers.
When there is incoming call and I pull the green ring to the bigger ring to accept the call, the phone wants to turn off and asks me to 'force close'. Of course, I can't answer the call anymore.
When there is incoming call and I pull the red ring to the bigger ring to decline the call, the phone totally freezes while still ringing. It keeps ringing for around 10-15 minutes and does not react to anything.
The problem does not occur when the incoming call comes when phone is unlocked (i'm using it at the moment of the call coming).
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Nov 8, 2011
Several times since I purchased my new Blackberry Torch I have been unable to answer an incoming call - not always, but intermittently. I can hear the phone ringing, but no matter what I do it will not answer and it will not stop ringing!! The only way to stop it is to pull the battery out - my husband has the same phone and this has happened to him also.
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Apr 3, 2014
I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it.
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Mar 19, 2010
I updated my software to 40.0.005 few days ago. However , now there are a lot of problems.
1. the answer tab on screen does not function while there is an incoming call.
2. the alarm cant be switched off using touch screen .
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Aug 7, 2012
my SGS 2 has started to divert to answer machine after only a couple of rings? How can I change the time phone rings before going to the answer machine?
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Nov 18, 2014
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
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Sep 12, 2012
Ever since my phone was updated to ICS, I've noticed that once in a while (it's probably happened 5 times now) I can not answer an incoming phone call. Usually it's while my phone is in the Droid 4 car dock, but it has also happened without it being connected to anything. What happens is my phone will ring either through the phone speakers and my bluetooth headset (if connected), but the phone "answer" screen will not pop up, and the phone doesn't respond to any type of input, which forces me to reboot my phone by holding down the power/volume down buttons. Once the phone boots back up, there is no record of who called me in the recent calls list, so hopefully they leave me a voicemail otherwise I have no idea who called me. After the first couple times this happened, I decided to perform a factory reset, hoping that this would fix the lag/freeze up issue, but it did not correct this problem. The only way that I can think of trying to minimize the occurrences of the phone freezing up/ running sluggishly would be to perform a reboot every couple days or so to clear up the memory.
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Aug 29, 2011
So today has started yet another problem. Now when I go to answer my calls or make a call, it is automatically on speakerphone. I turned my phone off and it helped for a few calls and now the problem has returned. I have heard of USB ports going bad or something of that sort (not really familiar with it). Hopefully this is not what happened, yet then again maybe I could get a refurb not riddled with problems.
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Aug 26, 2012
of a sudden my phone stopped making any sound on incoming text. I had a downloaded notification tone from Zedge, but i deleted zedge and switched to a system tone after the problem started. I have taken battery out, still nothing. It makes sound on incoming phone calls and media, just texting.
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Nov 12, 2012
I'm having trouble setting a default tone for incoming texts. I assumed this was done in Settings->Sound->Default notification, but texts still come in with the original factory default tone. This is not good since I have so much trouble hearing the tone and subsequently miss texts. Do you have to set the tone and restart the phone? I've had a similar problem with ringtones as well. You set a custom ringtone for a contact, it acknowledges that the tone is set, but the tone that's played for the contact is the default. I'm honestly starting to regret getting this phone. I'm running the most recent firmware for the Photon Q 4G LTE (7.7.1Q-6_SPR-125_ASA-10). Unfortunately, the issue existed prior to the update and is still a problem.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Aug 8, 2010
I'm using a Motorola W385 and need to know how to change the way you answer a call.Right now when it rings the phone number shows up on the front, (when closed). When I open the phone it automatically answers the call. I want to change it so I can open the phone and then push "any button" before answering. I thought I read it in the users manual but now I can't find it.
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Jul 6, 2011
I just had a very fatal issue with my Atrix, it would not let me answer a phone call. Yes I did get this phone to actually talk on it.The phone was locked and the screen showed to answer the call with the big Green and Red buttons, but the green one to answer was covered by a popup window with details of the contact calling. I think it was details in the memo field.
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Aug 19, 2011
Is this right or am I just missing this essential information? Where is the call duration - I see everything else?
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Feb 3, 2012
I just received a new Atrix 2. When I make a call or answer one nobody can hear me!. The phone seems to be muted.If then I turn on the speaker, people start to hear me! What may be happening?
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Apr 1, 2012
How do you stop incoming text messages from displaying the message in the notifications bar?
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Jan 4, 2012
Can a unique ringtone be assigned to incoming calls from a specific contact? If so, how?
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Oct 30, 2012
I just get my MotoACTV two days ago, after try it out i realize that i can't receive the phone call even i had plug in the default wired headphone (SF200 i though).in the display just show up "silence" text. i successfully sync my MotoACTV with my Droid 2 and i can get text message, twitter, weather, etc. the problem i get just to receive call.
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May 14, 2011
for the second time I had some issues with the Atrix' touch screen now: First, I wanted to answer a call but the slider wouldn't react to my attempts to slide it to the right. I first thought it was my fault and I just missed the correct touch point.But one day later I had the same issue with an alarm clock.
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Jun 25, 2012
After most calls, my phone will either lock up or take on a mind of its own by going to other screens at random, dial another number, sometimes do a pulsation or gittering of the screen. Othertimes it will start putting continuous numbers in the number dial area like continuous 3s or 6s. To remedy this I have to shut off the phone and restart. If I wait a while it will also start working normal again. Sprint has reset my phone and it had no impact on it.
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Jul 24, 2014
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
Model Number: SM-G900W8
Android Version: 4.4.2
Baseband Version: G900W8VLU1ANF3
Kernel Version: 3.4.0-1947824
dpi@SWDD6012 #1
Mon Jun 16 11:53:24 KST 2014
Build Number: KOT49H.G900W8VLU1ANF3
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Nov 17, 2011
I use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
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