Motorola Photon 4G :: Screen Lock During Call?
Nov 17, 2011
I use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
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Feb 7, 2012
I've been using the pattern screen lock since I got my mopho in november. It's been working smoothly until now. I recently decided to change it, so I go to settings put in a new pattern and confirm it no problem. I locked it to try it out and now when I press on the first circle it doesn't light up and it doesn't show a trail behind it. The screen also shuts off in 3 seconds. Now I can't unlock my phone. I'm not running any lockers or launchers just stock android. I searched google and these forums for lock screen bugs but I haven't found anything similar to my situation.
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Aug 17, 2011
the lock screen is almost all black. i want to see my wallpaper not hide it.
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Sep 3, 2011
Not sure if this is a configuration issue, faulty phone, or known bug, but my Photon's screen does not automatically unlock after pulling the phone away from my head after a phone call. My wife's Nexus goes dark (locks) during a call, and the screen comes back on (unlocks) after her call is complete.
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Feb 29, 2012
Any way to decouple the display timeout from the screen lock? In other words, when the display times out after 30 secs., I would like to just touch the display to wake it up rather than going through the 2 step process of unlocking the screen.
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Jun 19, 2012
My Photon automatically defaults to the dial screen when I press the call button from the home screen. It used to display the last tab used or recent calls if I had missed one. I have scanned through all of the options and can't seem to find an option to change this.
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Aug 30, 2011
I added a ms exchange account from my company and now the options to use a pattern for unlock are greyed out. Also under owners, it shows that exchange account.
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Aug 6, 2011
Is there a way of changing the lock screen i.e putting a new picture on it so it is not blank? I can not find the option to do this in the settings.
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Aug 2, 2012
keeping the screen of my phone on while busy with a call?
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Jun 29, 2012
My Photon automatically defaults to the dial screen when I press the call button from the home screen. It used to display the last tab used or recent calls if I had missed one. I have scanned through all of the options and can't seem to find an option to change this.
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May 4, 2011
I have the lock screen disabled, yet after I send or receive a text (using Handcent) my screen locks. I checked my Handcent setup and all the screen locking and security features are disabled as well.
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Feb 3, 2012
My phone locked up/screen went black during a phonecall yesterday. It was at night. So, it was dark where I was. I tried to access the screen. It would produce a faint light, but would not let me access the screen, phone or any apps. I was talking on a bluetooth headset at the time. Normally at the end of a call, I could hang up the phone by pushing a button on my headset. That wouldn't work either. The only way I could hang up the phone was to pull the battery.
how to diagnose the problem or stop it from happening again? Or, is this just a BSOD (black screen of death where phone locks up and requires a battery pull) that happened while I was in a phone call?
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Nov 9, 2011
When on a call, with the phone to cheek, the screen does not lock. Is there a setting or something that I am missing?
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Aug 22, 2012
Why does my Razr Maxx go to lock-screen in the middle of a phone call? All my past androids stayed in an 'awake' condition while actively engaged in a call. Then, when the proximity sensor was triggered when you removed the phone from your face, the screen would light-up, the phone screen woudl be present, and you would simply end the call. Now, when I remove the phone from my face I find the lock-screen, so I must first unlock it before I can end the call. I have searched for a settings to fix this and cannot locate what I need
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Feb 16, 2012
1. Set up a code for your screen lock
2. Wait till the phone is "asleep"
3. Call the phone
The phone app freezes on my device, I cannot receive the call. Long clicking on the power button and toggling the Silent option the phone app crashes.Are there others having this issue? I saw a thread about this for Defy (sans plus).If so, has this been fixed with the software update that is available for eg. German users? In Scandinavia Motorola is still not offering any software update My device is running 45.0.1370 Nordic Retail EU.
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Aug 19, 2011
Is this right or am I just missing this essential information? Where is the call duration - I see everything else?
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Sep 28, 2012
In the unlock FAQs, it is mentioned that the bootloader can be re-locked. However, I can't seem to find any instructions on how to do this. So, how do you do it? I've only unlocked my bootloader. Everything else about the phone is stock. I haven't flashed any new ROMs or anything else.
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Dec 22, 2011
Just got a Motorola Photon 4G. Like with most new tech items, something has to drive you nuts. Right now its the restriction lock that I set up. While no problem in opening it with my pin, I would like to disable it. Has anyone gone through this already, with a successful outcome?
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Jun 25, 2012
After most calls, my phone will either lock up or take on a mind of its own by going to other screens at random, dial another number, sometimes do a pulsation or gittering of the screen. Othertimes it will start putting continuous numbers in the number dial area like continuous 3s or 6s. To remedy this I have to shut off the phone and restart. If I wait a while it will also start working normal again. Sprint has reset my phone and it had no impact on it.
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Mar 18, 2012
I'm totally confused that my photon 4g does have native call app or not meaning like wise in samsung mobile it shows video call option whenever im calling to anyone but my photon doesnt showing any option lyk tht...Please Provide necessary details regarding native call app on my contacts how to enable it in my photon
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Jan 18, 2012
Is there a way to access your call history while on the phone?
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Jan 27, 2012
I have had my Photon about 6 weeks and have been having issues where people can not call me they get message that phone is not available. Also when I am having those issues the phone will not dial anybody just stays on dialing screen and does not call. Also texts do not come through during that time.If I reboot then I can dial and receive calls for a half day or sometimes a whole day.My phone does get the random reboots started on day one and usually once or twice a day but NEVER has happened while I was actively using it.I have done factory reset. Pulled battery and replaced.
My phone was updated with the latest firware on the day I got it and I check for updates regularlyI do have an SD card in it that was new never in another phone that was formatted by this phone. I have tried using it without card and with card makes no difference.I have started rebooting every morning but I still miss calls.At first I had Google Voice on it, I thought that might be the problem I unloaded it unlinked my google voice account and then did factory reset but that has not helped.I do not tether or use the hotspot feature. I do connect using Wifi when I am at home for internet access.About the only thing I can tell is that it seems to lose phone access after a good amount of web surfing whether it is wifi or 3g. (I live several blocks outside of 4g cover
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Oct 24, 2011
I don't know about that I mean because my phone always constantly beeps in unusual moments during phone calls.with or without blue tooth, alsop activated or not. this search for my problems the reason why I'm here is getting very saddening
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Aug 7, 2011
Just received a call on my Photon. The phone was in sleep state. It did not provide any options for answering the incoming call although the ringtone was loud and clear. It was as though the ringtone went off on its own.
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Nov 18, 2011
I used to love my Photon. Lately it just seems to be working worse and worse. My latest frustration is this:I make / initiate a call from my phone. I get the phone screen. In the corner its says "connected". I can't hear anything at all on the phone (BT or otherwise). So I hang up. I place the call again. I get the phone screen for a few seconds, again hearing nothing only this time it spontaneously reboots.his happens I would say once a day, and I don't really make all that many calls. I'm also getting other random reboots, but I've not found a pattern for those. They just happen here and there. I can't remember the last time I made it through a day w/o my phone rebooting itself.
Then there's my battery drain issues. Today I lost 30% in about 1.5hrs and I wasn't even using it much. I went to the battery usage screen I see this:As you can see... less than stellar performance, and what the heck is "Media"? And why does it appear to be using my battery so much? I actually had a pretty light day on my phone to this point in the day and my battery is just evaporating.I tapped the graph and see that this thing is "Awake" almost constantly. I seem to remember a time, before the "Media" thing was showing up, when my phone was only "Awake" here and there.
So, I took this screen shot (below) a minute ago (after it spontaneously rebooted while I tried to call my wife). I tapped the "Media" item on the list and it shows a bunch of items. I frankly don't know what any of this means. I did some research on-line and there are endless threads about this "Media" problem, and much of it does not lead to a successful conclusion. I have to say, this Android phone thing is not impressing me so far. I've been a "techie" guy since the DOS days, but this just feels not-ready-for-primetime. I really don't want to have to reset my phone and re-load all my apps, and reset all my accounts, etc... Frankly I shouldn't have to. I'm just frustrated I guess. I don't know if I have a hardware phone issue, a hardware battery issue, a software issue, some crazy app causing problems
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Jun 5, 2012
Recently known callers, those that are listed in my contacts, are identified as "unknown" caller. To receive the call I need to press 1 on the keypad.Do not know how this was enabled, but need help to disable this.
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Nov 25, 2010
With the old 1.6 software on my X10, the lack of an automatic screen lock when in an active call was mildly annoying, as not all areas of the screen were active. However, with the new 2.1, just about anywhere on the screen becomes active (especially when juggling two simultaneous calls).What are the chances that we'll see a 'lock screen' function for phone calls?
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Oct 28, 2011
I am three days new to my photon but, I am having one major problem so far. I am on a call and another call comes in, I switch to the new call.... talk for a second and switch back to the first call. I then see that the second call has not hung up from my phone so I switch back and press end call. Both calls hung up! How do I hang up the second caller without getting rid of both callers?
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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May 8, 2012
I noticed this recently: I have bluetooth enabled, but not connected to any devices. I initiate a phone call, and once on the call, I try to switch to an already paired but not connected bluetooth device. As soon as I select the device in the bluetooth settings screen, the phone reboots itself. Reproducible 100% of the time. Anyway else notice this? The work around is to start with the bluetooth device already connected before the call. I am paired with a Logitech H800.
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