Motorola Photon 4G :: Screen Lock And Phone Calls?
Sep 3, 2011
Not sure if this is a configuration issue, faulty phone, or known bug, but my Photon's screen does not automatically unlock after pulling the phone away from my head after a phone call. My wife's Nexus goes dark (locks) during a call, and the screen comes back on (unlocks) after her call is complete.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Nov 17, 2011
I use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
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Feb 7, 2012
I've been using the pattern screen lock since I got my mopho in november. It's been working smoothly until now. I recently decided to change it, so I go to settings put in a new pattern and confirm it no problem. I locked it to try it out and now when I press on the first circle it doesn't light up and it doesn't show a trail behind it. The screen also shuts off in 3 seconds. Now I can't unlock my phone. I'm not running any lockers or launchers just stock android. I searched google and these forums for lock screen bugs but I haven't found anything similar to my situation.
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Aug 17, 2011
the lock screen is almost all black. i want to see my wallpaper not hide it.
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Feb 29, 2012
Any way to decouple the display timeout from the screen lock? In other words, when the display times out after 30 secs., I would like to just touch the display to wake it up rather than going through the 2 step process of unlocking the screen.
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Aug 30, 2011
I added a ms exchange account from my company and now the options to use a pattern for unlock are greyed out. Also under owners, it shows that exchange account.
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Aug 6, 2011
Is there a way of changing the lock screen i.e putting a new picture on it so it is not blank? I can not find the option to do this in the settings.
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Sep 22, 2011
how do i clear my recent phone calls from my 4g. Seems to be no option for this on that screen.
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Nov 8, 2011
I mean its like clockwork, whenever I'm talking to someone at exactly 30 minutes of talking my photon just hangs up. Anyone else have this problem?
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Jan 2, 2012
Im a new user, just got the SE XPERIA RAY yesterday, the phone has a great feature of locking the screen during a call (whether initiated or received) until the user clicks the home button. however upon receiving calls the screen locks (black screen), the home button doesnt unlock the screen and it stays that was after the call ends, until it restarts or i remove the battery. i removed the battery, sim and SD card. I updated the software then made a master reset, nothing works... should i replace the phone? or is there something else to try?
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Mar 5, 2012
After my Atrix was updated last week, I have been having problems (as with many others, it seems). My most glaring issues is that the screen does not go 'inactive' when I place a phone call and put the phone up to my ear.
Consequently, my cheek will press all sorts of buttons on the phone while I'm talking, and may times it turns out to be the Mute or EndCall button. When the End Call is hit, the phone actually locks up and needs to be rebooted.
It basically makes me have to place all of my phone calls on speakerphone in order to be useful.
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Mar 4, 2010
Here's the deal.. I was driving today and all of a sudden my phone just stopped working.. I saw a notification saying I should restore my phone or contact apple.. My phone still powers on, I still have my custom lock screen and all but I can only make emergency calls and access SBSettings which doesn't actually work anymore. So I tried to restore the the custom firmware and itunes keeps giving me the 1600 error .. I have heard iReb can fix this but I dont even know if its compatible with the 3GS for this issue.. I have tried but its kinda confusing and hasnt exactly worked..
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Sep 28, 2012
In the unlock FAQs, it is mentioned that the bootloader can be re-locked. However, I can't seem to find any instructions on how to do this. So, how do you do it? I've only unlocked my bootloader. Everything else about the phone is stock. I haven't flashed any new ROMs or anything else.
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Dec 22, 2011
Just got a Motorola Photon 4G. Like with most new tech items, something has to drive you nuts. Right now its the restriction lock that I set up. While no problem in opening it with my pin, I would like to disable it. Has anyone gone through this already, with a successful outcome?
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Aug 22, 2012
Why does my Razr Maxx go to lock-screen in the middle of a phone call? All my past androids stayed in an 'awake' condition while actively engaged in a call. Then, when the proximity sensor was triggered when you removed the phone from your face, the screen would light-up, the phone screen woudl be present, and you would simply end the call. Now, when I remove the phone from my face I find the lock-screen, so I must first unlock it before I can end the call. I have searched for a settings to fix this and cannot locate what I need
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Aug 16, 2011
Once I make a 3 way call and hit "end last call" I can't redial or make another 3 way call without hanging up and doing it again. This is a major flaw. It allows me to hang the other call up but I can't retry them if I get voicemail or phone is busy.
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Aug 11, 2011
I am experiencing problem of no sound coming from the phone and similarly person on other end do not hear my sound. This is happening frequently and it is quiet annoying. Once I reboot the phone, it works fine. I am unhappy as this problem occurs on daily basis and making and receiving phone calls is the most important function any one will want in their phone.
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Aug 14, 2011
I'm unpleasantly surprised to discover that the Photon is not an approved device on the Skype android app and there is no way to change that on the Photon's settings. Is there a workaround or am I missing something?
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Sep 7, 2011
When I make calls or am called, they frequently cut out for no reason.This might have already been discussed before but I would like to find out if something can be done about that.
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Aug 15, 2011
I realize this topic is being discussed elsewhere on this forum, but that thread is now several pages long. Any chance the moderators here can set up a sticky on the forum with an official FAQ on the problem, possible fixes (tried, proven or otherwise) and, most importantly, any feedback on when Motorola and its new Google masters will, as some say, send out a software fix OTA?
Would also love to see any official Motorola or Sprint comments on this issue posted on the sticky as well, so we can separate the official company line from rumor.
I really like this phone, but this calling audio bug is unacceptable and I will return it and spurn any Motorola devices from here out unless the companies provide some concrete feedback on what they're doing to correct this issue and a timetable for when they will take action to do so.
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Sep 9, 2011
I've seen this issue posted, but no updates or feedback in a while. While on a call the screen does not turn off, and I am constantly hanging up on people. I have installed the recent update that fixed the no call audio issue, and have rebooted the phone several times. The reboot will fix the problem, but only temporarily. I have also played with the pocket detection setting, and that does not make a difference. I do use bluetooth, and am thinking that it has something to do with it.
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Nov 2, 2011
Normally when you are on a call and put the phone close to your ear, the screen goes dark because you are on a call, but when you move it away the screen comes back on. My screen when I am on a phone call stays dark as soon as I answer it. It does not come back on when you move it away from my ear, and to get it back on I have to press the wake button. Additionally, I am unable to answer call waiting either- when another call is coming in, even pressing the wake button does not wake the phone until after the second caller hangs up.
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Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Mar 19, 2012
My iphone 4 wont lock durning calls
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Jan 4, 2012
Can a unique ringtone be assigned to incoming calls from a specific contact? If so, how?
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Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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