Motorola Photon 4G :: Rapidly Changing Signal Dropped Calls And Very Slow Internet?
Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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Jan 31, 2012
I was wondering if anyone knows what algorithm is used for the signal bars on the Photon 4G. I have found that there seems to be no correlation between the signal strength (in dBm / asu) in Settings -> About phone -> Status and the signal bars that are shown. Often the signal bars will shoot from 1 to 5 or 6 even with really low signal ( ~97 to > 100 dBm) that doesn't fluctuate.
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Aug 15, 2011
I have tried this on 3 different Nokia E6 phones, on GPRS with 5bars, 3G with 5bars and at home over wifi. All internet traffic is really slow, when on the browser downloading the SIS file for google maps, it took 5mins to download just 160k. Once I did get it installed, the Google Maps app take ages to load map tiles, and emails take about a minute to download an email with just a few lines of text.
When using OVI store, pages load really slow. So all internet apps are slow. The phone overall is quick. All this in an edge or 3G area with 5bars, and 3 phones do the exact same. All firmware ver 22.14. Same settings, area and sim card in my Nokia E71 and E72 are perfect.
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Sep 24, 2011
I love my FlipOut, really, but I borrowed a Samsung ACE (android) from my daughter for the week-end, and I must say that it is by far superior as a phone.No dropped calls, no "emercency calls only", no unsent text messages, no buffer overrun while streaming radio from the net.It seem that the size matters, when reception is poor.
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Oct 28, 2011
Has anyone seen / experienced this? When I have my photon in the car dock and using the GPS, I am unable to receive incoming calls. My girlfriend has called me for the past three days and she says my phone rings and rings and goes to voicemail. I have Sprint Service. I am not using TeleNav or any other navagation, I am just using the GPS mode and Bluetooth is also running. I dont have any other issues with not receiving incoming calls unless its in the dock.
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Mar 14, 2012
i have no bars showing on my signal its shows 3g i cant make calls but can connect to internet on 3g and even when i turn 3g off the phones not connected to wifi what could be the problem
Info:
iPhone 4S, iOS 5.1
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May 23, 2011
I upgraded to the Atrix a few weeks ago, for my wife and me. all of a sudden we have dropped calls all the time. does anyone know a cure for that or if Motorola is working on that?
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Feb 1, 2012
My kid was playing with my phone and got into one of the sub menus (*#*#4636#*#*). While in there he selected phone info>menu>select radio band. It shows "Set GSM/UMTS band with a choice of USA band (only choice). After that it went into GSM mode. I tried to make a call and got the GSM network message. I couldn"t figure how to get out of it, so I called sprint. They had me pull the battery while they did something on their end. After they had me turn it back on, but it won't provision and connect to the network. I got the msl out of them and manually entered the MIN and MDN, but I still have no signal and can't activate it.
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Oct 7, 2011
I am not sure if any of you are as upset by this as I am, but it does not appear that I will ever be able to use WiMax in my home area (Directly north of Indy). The only possible redeeming possibility is if the Photon can be upgraded to LTE via software fix (similar to the Xoom). I have heard talk from multilple forums that it may be compatible since it has a sim card and that there is LTE in the build.prop file.
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Dec 14, 2011
I used to use EVO 3D, and had touch screen problems. So I just changed the Photon. I got a problem with the 4G (wimax) connection speed. I used the speedtest app to test the speed and my speed kept falling in the 2xx range, while I have 2 or 3 bar signal. This even happened during the mid night. It is even slower than my 3G ev-do rev.A.By the way, how can I reset the radio? I used to be able to do it with ##3282# on the EVO 3D. However, I can't find it on the Photon.
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Aug 25, 2011
Menu >> Settings >> Wireless & network settings >> Mobile networks >> Network Mode >> Automatic. Reboot. It was previously set to CDMA only.
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Apr 20, 2011
I have owned my Atrix for about 3 weeks and it constantly switches back and forth from 3G to EDGE, rinse and repeat. It does this about 30-40 times per day. I have a very strong 3G signal in my area and I notice that my Atrix does this MORE OFTEN than my iPhone 4.Also, I am dropping a lot of calls on the Atrix compared to the iPhone 4, which I was really surprised to see this happening. I do have all of the latest software updates installed on the Atrix.One more thing, I noticed that on AT&T you can't install from "Unknown" sources, hence I would like to take advantage of the daily specials on the Amazon android store and I am unable to do so without the option on the phone.
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Jul 16, 2012
I am using a RAZR on Verizon. Frequently, but not 100% of the time, if I am on a call, and another call comes in one of the following things happen:
1. If I take no action, meaning I continue with call 1, both calls are dropped.
2. If I attempt to switch to the other call, both calls are dropped.
3. The incoming (2nd call) is dropped, but I cannot hear the 1st caller.
4. If I attempt to reply to the 2nd caller with a text while continuing the 1st call, the call is dropped.
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Jul 9, 2010
Honestly, how bad is reception in Manhattan? Dropped calls all the time? Slow data and internet connection? Text messages coming through hours after they were sent? I always hear about these issues. How true are they?
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Dec 4, 2011
I am on my 3rd Photon - Sprint is ordering another one as each has been defective. I am tired of the hassle - are other people experiencing this? I have sworn by HTC, and the specs on the phone were excellent, but it's been a nightmare! How can 3 phones all be defective? I live is San Diego and work in Los Angeles.
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Mar 11, 2012
I won a full life support of Cerberus, but i don't like it: it depends on internet connection, not a gps conn. I use EDGE conn to saves battery, everytime i make or receive calls i lost the edge during the calls, when i end them the edge comes back on, and i have to log everysingle time i enter the net with cerberus, is not worth it. what happend if i lost my phone and the phone is not logged in Cerberus? Crappy app. I wanna know a good free app that only depends on GPS track, i let my tablet and my phone with gps on. Or even if depends on internet conn, that it saves my id and password and log it self. But i really prefer one with gps, coz my tablet is only wifi and doesn't send or receives sms's.
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Oct 10, 2015
My Turbo worked great up until 5.1. At my house, my signal is ~ -110 dBm which is about the same on my AT&T network H815 LG G4. Ill drop about one call every 24-48 hours. I went through hours of troubleshooting with customer service and tech support. I even was shipped a replacement device.
So, eventually a trouble ticket was issued to their engineering department and there answer was High Def voice, when activated in a "weak spot" (-110 dBm is enough to make a call) that it would disconnect the phone. My AT&T G4 never dropped a call at my home.
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Jan 20, 2012
My wife and I have two photons since Septermber 1st. They have been working fine until a week ago. Since then mywife's photon is dropping calls signal in our house.Both phones have full bars when not maling a call. When you dial anumber my wifes phone looses all bars and cannot make a call. My phone still has one bar or so it works. The data connectionworks perfectly (texting etc.). Wife's phone also works at other locations. So, I presume something has happened to the signalat the house but why does my phone work better? Is data and phone signals differ like this? We have been using Sprint phones
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Sep 16, 2011
I got the Photon because of the raving reviews of signal strength. I'm finding that the signal is weaker and tends to roam more than my Palm pre. Is this normal for a PHOTON? I would rarely roam at work before but find the photon signal roams alot. Is there a setting or something I can do? Maybe a bad phone? My home signal also tends to wildely fluctuate between one bar and five bars.
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Aug 6, 2011
Is there a way of changing the lock screen i.e putting a new picture on it so it is not blank? I can not find the option to do this in the settings.
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Jun 9, 2011
Since upgrading to Gingerbread, I've noticed the following behavior in the notification bar. Sometimes the cellular signal icon, the 3G icon, and the wifi signal icon are blue in color; other times they are white. Do these changes in color mean anything?
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Apr 28, 2012
I am experiencing an inconsistent, but elatively frequent issue with my RAZR. I'm on a call, a second call comes in. Sometimes, I ignore the call and my original call gets dropped. Other times, I switch over to pick up the second call and both calls get dropped. Sometimes, it works is it should and I can go back and forth between calls as expected. This has happened in multiple locations, so I do not believe it is tower specific. I never experienced this issue with the original Moto Droid I owned prior to the RAZR.
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Mar 15, 2010
I live in a poor reception area on the Rogers network. I've noticed that when I go into the basement the phone drops a signal pretty quickly. I am okay with this and is expected. My issue is when I get back on to the main floor, the phone does not pick up a signal again for a long time. Sometimes even toggling airplane mode doesn't work. My wife's iPhone does the same thing.
Anybody else having this problem?
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Oct 4, 2012
The wifi antenna regularly turning itself on to check for signal is a cool feature, but it opens over running applications causing the background application to freeze (most notable with my flashlight app) or run without me and not accept any input (many games). Set this to only request to connect to a network if no other apps are running.
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Mar 11, 2011
I've got a problem with my Curve 9300 while roaming. I don't want to allow data while roaming, as it's costs are too high, but if I switch off data the phone drops the mobile connection after about two minutes. With data switched on, the connection is normal and stays on.
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Mar 30, 2012
Right now my iPhone 4s suddenly dropped the WiFi signal to my home network and is now unable to connect to the network.
Things I have tried:Turning phone on/off, this worked for about 10 minutes then it happened again.Restarting my router, did not work.Restoring router to factory default, did not work.Forgetting network, did not work.
I made sure my mac address is not being blocked.
I have been blocking a couple of mac addresses that have the host name "unknown" and IP "unknown" on my router, however this should not be affecting it since my phone shows up as "iPhone" on the device list. No other device is connected to my WiFi.
I have a Motorola SURFboard SBG6580 Docis 3.0 modem w/ built in wifi if it helps.
Info:
iPhone 4S, iOS 5.0.1, Just synced to iTunes yesterday.
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Oct 12, 2011
I have an unlocked Photon I purchsedout of USA . I deletedall theSprint gearon it,got aroundthe wifi issuesafter the update . My issue is I cannot use MMS or access the internet I have configured thewireless access points but to no avail. My carrier is Telstra-
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Aug 16, 2011
Once I make a 3 way call and hit "end last call" I can't redial or make another 3 way call without hanging up and doing it again. This is a major flaw. It allows me to hang the other call up but I can't retry them if I get voicemail or phone is busy.
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Aug 11, 2011
I am experiencing problem of no sound coming from the phone and similarly person on other end do not hear my sound. This is happening frequently and it is quiet annoying. Once I reboot the phone, it works fine. I am unhappy as this problem occurs on daily basis and making and receiving phone calls is the most important function any one will want in their phone.
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