Motorola Droid :: Having Calls Dropped By Call Waiting On RAZR
Apr 28, 2012
I am experiencing an inconsistent, but elatively frequent issue with my RAZR. I'm on a call, a second call comes in. Sometimes, I ignore the call and my original call gets dropped. Other times, I switch over to pick up the second call and both calls get dropped. Sometimes, it works is it should and I can go back and forth between calls as expected. This has happened in multiple locations, so I do not believe it is tower specific. I never experienced this issue with the original Moto Droid I owned prior to the RAZR.
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Jul 16, 2012
I am using a RAZR on Verizon. Frequently, but not 100% of the time, if I am on a call, and another call comes in one of the following things happen:
1. If I take no action, meaning I continue with call 1, both calls are dropped.
2. If I attempt to switch to the other call, both calls are dropped.
3. The incoming (2nd call) is dropped, but I cannot hear the 1st caller.
4. If I attempt to reply to the 2nd caller with a text while continuing the 1st call, the call is dropped.
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Oct 10, 2015
My Turbo worked great up until 5.1. At my house, my signal is ~ -110 dBm which is about the same on my AT&T network H815 LG G4. Ill drop about one call every 24-48 hours. I went through hours of troubleshooting with customer service and tech support. I even was shipped a replacement device.
So, eventually a trouble ticket was issued to their engineering department and there answer was High Def voice, when activated in a "weak spot" (-110 dBm is enough to make a call) that it would disconnect the phone. My AT&T G4 never dropped a call at my home.
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Apr 18, 2015
My G3 Lollipop can't switch calls when someone calls me during a phone conversation. Is it something needs changing in settings?
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Dec 9, 2011
Has anyone else noticed a crackling noise (like bad reception / interference) when placing calls? I want to say what I notice is when I'm getting the ring back while waiting for someone to pick up is the "only" time I hear it. The audio in calls seems to be ok. It's sounds like a weak signal or interference. As far as I know (though I use my phone more for data than voice).I haven't noticed anything horrible as far as reception/call audio in calls, aside from when calling my mom, but I think that's her (she's famous for leaning on the mic or mumbling and trailing off). I start to think I must be old (I'm not) and losing my hearing (I'm not) but then I just realize it's herI don't know if it's because usually when I make a call I just unlock the screen and make the call and it was trying to re-start any data sleeping modes and such or if it's something else...
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May 9, 2012
This afternoon my phone started to drop calls ("call failed") and then this evening I stopped being able to call out. I can receive incoming calls but they would cut in and out, but they can hear me just fine.
Info:
iPhone 4
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Feb 2, 2012
Frequently when I am using my bluetooth (I use more than one Motorola BT Oasis and Motorola H710) and when I end the call the Razr does not drop the call until I wake the Razr up.
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May 14, 2014
I am using my Samsung Galaxy S5 (Verizon) for my work and I recently noticed a flaw in the phone. Here is the scenario:
1) Dial a phone number and begin your call # 1.
2) While keeping the call # 1 active, ask someone to give you a call.
3) Accept the incoming call # 2, and speak for a few seconds.
4) Disconnect or 'End' the call # 2.
5) This will also end the call # 1 and you have lost both calls.
Here is another scenario:
1) Dial a phone number and begin your call # 1.
2) While keeping the call # 1 active, ask someone to give you a call.
3) Accept the incoming call # 2, and speak for a few seconds.
4) SWAP the calls from #2 to #1
5) End the call #1.
6) This will also end the call # 2 and you have lost both calls.
BOTTOM LINE: Disconnecting any one call during call waiting will automatically disconnect the other call as well.
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Apr 30, 2015
I have a Galaxy S5 and recently installed the lollipop update. Not sure if that is what is causing this issue or not since I can't be sure if it didn't begin immediately, but I now have a situation that when I am on a call and another call comes in (call waiting), both calls drop without me touching a button or accepting the incoming call.
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Sep 24, 2011
I love my FlipOut, really, but I borrowed a Samsung ACE (android) from my daughter for the week-end, and I must say that it is by far superior as a phone.No dropped calls, no "emercency calls only", no unsent text messages, no buffer overrun while streaming radio from the net.It seem that the size matters, when reception is poor.
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Feb 21, 2010
I recently upgraded to the 9700 with Tmo in December. Coming from an 8900 I thought it would truly be an "upgrade". Since getting the 9700 i have had more dropped calls, call fail, can not access server etc. The phone will even go into a soft reset mid call, text or email for no reason. I called tmo and the replaced the phone and sim card. it worked well for about a day or two and BAM same crap. I am not so sure its the phone anymore. Some people i talk to say it is TMO service but i have never had this problem before and have been with tmo for 3 yrs.any suggestions /advice?
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Jan 23, 2012
after all this time I finally have a small issue. All of a sudden my phone will not log my missed calls. No issues with out going calls. Just the incoming
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Aug 1, 2012
I just got a CLN Razr a few weeks ago (came from a Bionic) and love the phone. One question that I can't seem to find an answer for though. I put the phone in vibrate mode and text, emails will vibrate. However, incoming calls will not vibrate, just silent. I checked the sound settings and Silent mode is set to vibrate. Any ideas on how to set the incoming calls to vibrate?
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Jul 14, 2012
i am tired of all the problems i've been having since the ICS update. the final straw? A LOT of people unrelated to each other have told me they have called me and text me numerous times yet i receive nothing. wow, after the fifth call you answer the phone and you never responded to my text comments are getting pretty annoying. i hope that with a clean slate i have a better experience with ICS. it's amazing how ICS was released in November of last year and after 7 months of production Motorola screws things up.
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Nov 24, 2011
I've been using the phone for about two weeks now. In this time I've gotten a few text messages to the affect of, "I just called, why didn't you answer?" or when I call someone, they comment on how long it took for me to return their call. Piecing the feedback together, it seems that the phone doesn't always receive the call and ring. The person who is placing the call hears a dial tone, etc... and has no indication the call isn't ringing on my end. One time this occured, a voice mail was left and I received the voice mail right away. However, if no voicemail is left, I get no indication a call should have been received (no missed calls). The frequency of occurance is fairly hit and miss, besides, you can't prove someone didn't just call you .
I've experienced this on some other verizon phones of multiple brands (before smart phone times), and tend to think it has something to do with the software interactions between the carrier and platform, or perhaps the quality of antenna and how the software handles marginal signal. In the past, the only remedy I found was to change phones, but software pushes weren't as prevalent in those times.... Note, I've been a verizon customer since the dawn of time, so the carrier is a constant variable here. This phone was an upgrade from the Motorola Droid 1, and I didn't experience this problem (in the same locations) with this phone. For what it's worth, around town and at home I have a full 5 bars of signal strength, though I understand the bars are just a function of software.
I have also experienced some data drop out issues on 3G (patiently waiting for verizon to flip the LTE switch on) when heavily managing the wi-fi radio via the smart actions. There seem to be a few other complaints on the forums of similiar behavior. Changing the smart actions to have the wifi radio enabled most of the time seems to have helped with this issue, so I don't beleive it is related, but you never know..
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Jun 26, 2012
Does ICS get rid of that annoying end-of-call beep? It is so loud in a BT headset.
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Jul 20, 2012
Is there any way to get notifications, sound, led or both, when I'm on a call? I know messages (text, email) are getting to the phone when I'm on a call but I don't know unless I'm looking at it.
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Apr 5, 2012
When I am on a phone call and want to wake my screen, how do I do it. Nothing I do seems to work except pushing the power button and while it wakes the screen it also hangs up the call.
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Jul 12, 2012
We just got rid of two internet services by using the mobile hotspot feature on our Razrs, saving literally $160.00 a month.
Problem: whenever the phone rings, it knocks me offline. It's like a flashback to the 1990s!
Question: How can I make my cell calls go directly into voicemail instead of ringing? Or is there something else I can do?
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Nov 26, 2012
Today I discovered my speakerphone was not working. On phone calls, the speakerphone light comes on but the audio only comes from the earpiece. Every few calls, the speakerphone starts working midway through the call. On Skype video calls, the same thing. The audio comes only from the earpiece. I have removed and reinstalled Skype. No change. The ringer works as do all the notifications so the speaker is working. I have tried disabling bluethooth to make sure it was not interfering. No change.
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Dec 5, 2012
I have found that the earpiece volume after the JB update, when you pick up a call is very loud and can't be lowered unless you rock the volume buttons during the call. Even if you leave the volume low during the call, on any subsequent calls the volume reverts back to being very lound and you have to do it all over again. I didn't have this issue on ICS. I did notice it on the leaked OTA before the official OTA also. When I reverted back to ICS after the leak and before the official OTA, the issue fixed itself.
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May 10, 2012
I wish Motorola would get this right on its phones, although it may be an Android issue.When I'm on a headset the phone is in my pocket. I have pocket detection on. When a call comes in (on call waiting) the screen pops up and becuase there is an answer button rather than a swipe, without fail, the incoming call is answered.
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Mar 22, 2012
How do you turn on the voice recorder during a call?
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Feb 20, 2012
Is there any way to get rid of that annoying end-of call beep?
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Nov 26, 2012
Was this feature removed from calendar events? I use it frequently and it doesn't always automatically pick up the number+meeting code from the appointment but is generally pretty good. So the last few call it wasn't working and I decided to try and add it manually but can't enter it. Is this a feature that isn't included in the Motorola software or was it removed from JB?
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Jul 16, 2012
Is there a setting that would allow the volume to be adjusted while in a call without taking the phone away from my face. the volume key should not lock out when the screen turns off during a call.
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Oct 12, 2012
I have had a lot of trouble with my phone, I make a call and it connects with the party. But they say I am connected but they can not hear me and I can not here them! Also I do not here any ringing to the other party. If I reboot the phone it works, but after an hour or so I have to do the same thing again..... (reboot).
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Jul 24, 2012
Downloaded ICS on July 13th. Since then, at least 2 times (possibly more if I was away from my phone when it happened), my phone has randomly started ringing without any incoming calls, alarms or calender appointments set, emails, messages, etc. The only way I could make it stop is to shut the phone down. The volume of the ringing isn't as loud as my set volume, but there is no way to silence it aside from shutting down the phone. Never did it before the system update. I'm not positive if it happens at the same time each time, but it was around 4:17 PM yesterday when it did it.
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Dec 18, 2012
My wife and I bought a pair of RAZR M phones three days ago, and right from the beginning, soung quality was pretty poor. It doesn't seem to be a problem calling voicemail, I can hear the machine just fine, but on all voice calls, I sound very muffled, and have a hard time hearing the other person. I tried holding the phone in every conceivable way which made little difference. This is especially bad when my wife and I call each other. I went to the Verizon store (not where I bought it), and they denied there was any problem and sent me away. I am running Android Jellybean (4.1.1). On my old Sprint phone, this was never an issue, but background noise was horrible. With the RAZR M, there is no background noise, but no clarity either.
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May 25, 2012
I have a Droid Razr paired with a Blue Parrot BTX-250. Most of the time(not all), when either making or receiving a call, the phone is broadcasting static to the speaker circuit of the BT. People can still hear and understand me. The static lasts for anywhere from 1/2 second to 5 seconds then goes away. It is only doing this during calls. I can use the voice command to initiate a call and the phone understands me and I can understand it, then when the Razor connects the phone circuit to the BT it will give the static(most of the time). Went to a Verizon store and tech guy verified all this. BT is two months old and worked fine with last phone last week. We are fairly certain it is a software issue with Droid.
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Oct 31, 2012
I just purchased a Droid Razr M and can not find out how to set the notification alert for messages and missed calls. I want to set the alert and have it remind me every two minutes of so that I have new messages and or missed calls. This is how my old phones used to work... I would get an audible alert every 2 minutes until I viewed the messge, etc.
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