Motorola Droid Razr :: Doesn't Always Receive Calls
Nov 24, 2011
I've been using the phone for about two weeks now. In this time I've gotten a few text messages to the affect of, "I just called, why didn't you answer?" or when I call someone, they comment on how long it took for me to return their call. Piecing the feedback together, it seems that the phone doesn't always receive the call and ring. The person who is placing the call hears a dial tone, etc... and has no indication the call isn't ringing on my end. One time this occured, a voice mail was left and I received the voice mail right away. However, if no voicemail is left, I get no indication a call should have been received (no missed calls). The frequency of occurance is fairly hit and miss, besides, you can't prove someone didn't just call you .
I've experienced this on some other verizon phones of multiple brands (before smart phone times), and tend to think it has something to do with the software interactions between the carrier and platform, or perhaps the quality of antenna and how the software handles marginal signal. In the past, the only remedy I found was to change phones, but software pushes weren't as prevalent in those times.... Note, I've been a verizon customer since the dawn of time, so the carrier is a constant variable here. This phone was an upgrade from the Motorola Droid 1, and I didn't experience this problem (in the same locations) with this phone. For what it's worth, around town and at home I have a full 5 bars of signal strength, though I understand the bars are just a function of software.
I have also experienced some data drop out issues on 3G (patiently waiting for verizon to flip the LTE switch on) when heavily managing the wi-fi radio via the smart actions. There seem to be a few other complaints on the forums of similiar behavior. Changing the smart actions to have the wifi radio enabled most of the time seems to have helped with this issue, so I don't beleive it is related, but you never know..
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Jul 10, 2012
Got the ICS update the other day, now I cannot receive email attachments.[URL]
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May 8, 2012
Had to get a replacement phone (dropped it screen cracked) replaced the sim card from the first phone and the SD card everything came back including my downloaded apps but if you go into settings/storage/SD card it shows unavailable and in the ongoing at the top of the home screen it shows preparing SD card but it's been running forever it knows it is there and I've looked at it on my computer the files are there, any thoughts?
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Jan 23, 2012
after all this time I finally have a small issue. All of a sudden my phone will not log my missed calls. No issues with out going calls. Just the incoming
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Jul 16, 2012
I am using a RAZR on Verizon. Frequently, but not 100% of the time, if I am on a call, and another call comes in one of the following things happen:
1. If I take no action, meaning I continue with call 1, both calls are dropped.
2. If I attempt to switch to the other call, both calls are dropped.
3. The incoming (2nd call) is dropped, but I cannot hear the 1st caller.
4. If I attempt to reply to the 2nd caller with a text while continuing the 1st call, the call is dropped.
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Apr 21, 2012
My droid X is still in version 4.5.605.MB810. When I try to do much of anything with the phone, the notification bar will disappear and the green light at the top starts blinking. After this happens, I cannot receive any test messages or phone calls. the only way that I can get the phone to work correctly again is to cut it off and reboot it. Yesterday it showed the update for the new software but wouldn't download it.
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Dec 11, 2011
I have noticed that when my Droid Razr is off and I plug in my charger the status led blinks once and the charging screen starts up and charging begins - as expected. However sometimes when I plug in the charger the status led blinks once but then the charging screen does not start and charging does not start - I have noticed that if I then press the power on button the charging screen starts up and charging commences. Is this normal?
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Aug 1, 2012
I just got a CLN Razr a few weeks ago (came from a Bionic) and love the phone. One question that I can't seem to find an answer for though. I put the phone in vibrate mode and text, emails will vibrate. However, incoming calls will not vibrate, just silent. I checked the sound settings and Silent mode is set to vibrate. Any ideas on how to set the incoming calls to vibrate?
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Jul 14, 2012
i am tired of all the problems i've been having since the ICS update. the final straw? A LOT of people unrelated to each other have told me they have called me and text me numerous times yet i receive nothing. wow, after the fifth call you answer the phone and you never responded to my text comments are getting pretty annoying. i hope that with a clean slate i have a better experience with ICS. it's amazing how ICS was released in November of last year and after 7 months of production Motorola screws things up.
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Sep 4, 2011
My phone dosent recieve texts messages but will recieve calls. A messages comes up everytime i try to go into my messages saying "the aplication messaging has stoppped unepectedly.
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Dec 19, 2012
I have recently downloaded the new Yahoo mail app and after doing so I no longer receive a notification that I have received an email. I use light flow and it is set up properly for all other notifications.
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Jul 5, 2012
Anyone else have issues with stock alarm after the update? My alarm only vibrates now and doesn't ring. Really don't want to download a third party app for an alarm as they tend to eat battery life.
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Jul 15, 2012
I found the System Settings > Display > Brightness > Display Power Saver checkbox, but turning it off or on doesn't seem to do anything. In fact, I noticed my Maxx's screen was darker than the Droid 4's in the store the other day, and I went into the Brightness settings and found Display Power Saver unchecked, so I checked it just to see what happened, and the screen got brighter. My brightness is always on Auto. Unchecking it had no effect. Since then I've been able to detect no difference with it checked or unchecked.
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Jul 5, 2012
I've been trying to pair my MAXX to my Parrot CK3000 car kit since the ICS update with no success. Every time the phone is near the car kit, the car kit asks "Please pair device" whether the phone is paired or not. If paired, it won't connect (tapping on the device icon on the phone (under Bluetooth) produces nothing). If I forget the device and repair, I get a "pairing successful" from the car kit, but no connections, even when I make a call from the phone.
Is there a way I can force connect or get the darn connection to occur? SmartActions is disabled, in case that makes a difference. Yes, it paired and worked properly under Gingerbread.
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Jun 25, 2012
My Razr has been solid, but today my Hdmi mirror mode feature isn't working. I get video but the audio isn't working.
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Jun 17, 2012
On my unrooted Droid Razr Maxx my email (Gmail works properly) doesn't sync all the time. Sometimes, it syncs as they are received and sometimes I have to refresh. If I don't refresh every hour I can an entire day without receiving an email.
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Oct 28, 2012
Recently when I turn on bluetooth and the bluetooth device, media doesn't connect until I go into Bluetooth settings. I can sit there and wait 30 seconds after it's connected, go into Bluetooth settings, and watch it say "no media" then connect within a second. It's like the secretary opens up her spreadsheet but then doesn't start working until I enter the room. It does connect to phone, but I usually use it for media, and regardless, if I've set the device to use phone and media, it should connect them automatically at the same time always.
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Feb 4, 2012
So, we've discussed this in other forums. There are hundreds that experience this problem. The volume will not raise or lower when the screen is off. (Such as holding it up to your ear.) You have to take the phone away from your ear and turn on the screen before you can change the volume. So, will they be fixing this any time soon? I know that theyre working on the hotspot, but this affects more users. Some have thought that this was put in by design to keep someone from inadvertently raising the volume while talking. If th the case, then Motorola needs to give us an option to turn this setting off. Many owners are upset about this. e heard that the volume will raise if you repeatedly press it. m on my second Razr and I can honestly tell you that neither worked this way.
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Jul 12, 2012
We just got rid of two internet services by using the mobile hotspot feature on our Razrs, saving literally $160.00 a month.
Problem: whenever the phone rings, it knocks me offline. It's like a flashback to the 1990s!
Question: How can I make my cell calls go directly into voicemail instead of ringing? Or is there something else I can do?
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Nov 26, 2012
Today I discovered my speakerphone was not working. On phone calls, the speakerphone light comes on but the audio only comes from the earpiece. Every few calls, the speakerphone starts working midway through the call. On Skype video calls, the same thing. The audio comes only from the earpiece. I have removed and reinstalled Skype. No change. The ringer works as do all the notifications so the speaker is working. I have tried disabling bluethooth to make sure it was not interfering. No change.
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Dec 5, 2012
I have found that the earpiece volume after the JB update, when you pick up a call is very loud and can't be lowered unless you rock the volume buttons during the call. Even if you leave the volume low during the call, on any subsequent calls the volume reverts back to being very lound and you have to do it all over again. I didn't have this issue on ICS. I did notice it on the leaked OTA before the official OTA also. When I reverted back to ICS after the leak and before the official OTA, the issue fixed itself.
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May 10, 2012
I wish Motorola would get this right on its phones, although it may be an Android issue.When I'm on a headset the phone is in my pocket. I have pocket detection on. When a call comes in (on call waiting) the screen pops up and becuase there is an answer button rather than a swipe, without fail, the incoming call is answered.
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Apr 28, 2012
I am experiencing an inconsistent, but elatively frequent issue with my RAZR. I'm on a call, a second call comes in. Sometimes, I ignore the call and my original call gets dropped. Other times, I switch over to pick up the second call and both calls get dropped. Sometimes, it works is it should and I can go back and forth between calls as expected. This has happened in multiple locations, so I do not believe it is tower specific. I never experienced this issue with the original Moto Droid I owned prior to the RAZR.
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Feb 28, 2012
Using win7. Downloaded Motocast from website. When it is opened the motocast icon appears in taskbar but no program. When I open my music and try to configure set up motocast on phone it does not recognize my computer. It keeps saying that I must download motocast to computer.
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Jul 22, 2012
My voice search doesn't work when I am on wifi data. It keeps thinking over and over and comes back with no results. But when I switch to mobile data network it works fine and returns the results right away. I can not even use speech to text feature while on wifi it, it does the same thing as voice search on wifi. I am not able to find out what the problem is. The formatting was incorrectly checked causing all caps. Just changed the formatting to correct that.
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Sep 5, 2012
just reporting an issue I have noticed with ICS on my Droid RAZR. If I have a text message conversation open and receive a new message from the same contact, the notification icon pops up, I'm properly notified, but then it won't clear without backing out of the conversation to the higher level text messaging section. I have had success a few times with tapping on the new message to clear the notification icon, but not all the time. This was not an issue I noticed with the previous version of Android.
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Feb 10, 2012
Has anyone noticed that since the update the facebook for android app doesn't work very good unless on wifi. Even with a strong 4g signial it will just say loading for up to a minute before it completes loading. Before the update the app would always load very fast. I have cleared data on the app and uninstalled and reinstalled and it still does the same thing.
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Sep 3, 2012
Voice input quits working when I place the phone in the car dock. Voice search (the app you get to by holding search) and Soundhound give me errors every time I try to use them with the vehicle dock connected. If I disconnect the vehicle dock, they work again, and as soon as I reconnect it they quit working.
Strangely enough, the app "Text by Voice" seems to be unaffected.
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Apr 28, 2012
I have this problem on my new RAZR MAXX as well as my Bionic.After using a Bluetooth stereo headset or Bluetooth in the car, once the connection drops, the phone's speaker stops working for awhile.For instance, you might get a call and the phone doesn't ring, or you might play some music and the speaker is silent.This usually clears up after stopping and starting the music again, or if you get a second phone call it will ring.
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Dec 18, 2012
My wife and I bought a pair of RAZR M phones three days ago, and right from the beginning, soung quality was pretty poor. It doesn't seem to be a problem calling voicemail, I can hear the machine just fine, but on all voice calls, I sound very muffled, and have a hard time hearing the other person. I tried holding the phone in every conceivable way which made little difference. This is especially bad when my wife and I call each other. I went to the Verizon store (not where I bought it), and they denied there was any problem and sent me away. I am running Android Jellybean (4.1.1). On my old Sprint phone, this was never an issue, but background noise was horrible. With the RAZR M, there is no background noise, but no clarity either.
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