Motorola Droid Razr :: Doesn't See SD Card?
May 8, 2012
Had to get a replacement phone (dropped it screen cracked) replaced the sim card from the first phone and the SD card everything came back including my downloaded apps but if you go into settings/storage/SD card it shows unavailable and in the ongoing at the top of the home screen it shows preparing SD card but it's been running forever it knows it is there and I've looked at it on my computer the files are there, any thoughts?
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Dec 11, 2011
I have noticed that when my Droid Razr is off and I plug in my charger the status led blinks once and the charging screen starts up and charging begins - as expected. However sometimes when I plug in the charger the status led blinks once but then the charging screen does not start and charging does not start - I have noticed that if I then press the power on button the charging screen starts up and charging commences. Is this normal?
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Nov 24, 2011
I've been using the phone for about two weeks now. In this time I've gotten a few text messages to the affect of, "I just called, why didn't you answer?" or when I call someone, they comment on how long it took for me to return their call. Piecing the feedback together, it seems that the phone doesn't always receive the call and ring. The person who is placing the call hears a dial tone, etc... and has no indication the call isn't ringing on my end. One time this occured, a voice mail was left and I received the voice mail right away. However, if no voicemail is left, I get no indication a call should have been received (no missed calls). The frequency of occurance is fairly hit and miss, besides, you can't prove someone didn't just call you .
I've experienced this on some other verizon phones of multiple brands (before smart phone times), and tend to think it has something to do with the software interactions between the carrier and platform, or perhaps the quality of antenna and how the software handles marginal signal. In the past, the only remedy I found was to change phones, but software pushes weren't as prevalent in those times.... Note, I've been a verizon customer since the dawn of time, so the carrier is a constant variable here. This phone was an upgrade from the Motorola Droid 1, and I didn't experience this problem (in the same locations) with this phone. For what it's worth, around town and at home I have a full 5 bars of signal strength, though I understand the bars are just a function of software.
I have also experienced some data drop out issues on 3G (patiently waiting for verizon to flip the LTE switch on) when heavily managing the wi-fi radio via the smart actions. There seem to be a few other complaints on the forums of similiar behavior. Changing the smart actions to have the wifi radio enabled most of the time seems to have helped with this issue, so I don't beleive it is related, but you never know..
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Jan 14, 2013
I bought 2 new 16 GB Kingston Micro SD HC class 10 cards for the wife's and my RAZR Ms.
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Aug 18, 2012
where we can manually scan the SD card so ringtones etc. Would show up in ringtones and notification areas etc. Instead of having to reboot the phone everytime to scan the sd card I move or add a ringtone etc. Yes I've tried apps that are in the market and they don't work and still have to reboot to scan the SD card.
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Jul 5, 2012
Anyone else have issues with stock alarm after the update? My alarm only vibrates now and doesn't ring. Really don't want to download a third party app for an alarm as they tend to eat battery life.
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Jul 15, 2012
I found the System Settings > Display > Brightness > Display Power Saver checkbox, but turning it off or on doesn't seem to do anything. In fact, I noticed my Maxx's screen was darker than the Droid 4's in the store the other day, and I went into the Brightness settings and found Display Power Saver unchecked, so I checked it just to see what happened, and the screen got brighter. My brightness is always on Auto. Unchecking it had no effect. Since then I've been able to detect no difference with it checked or unchecked.
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Jul 5, 2012
I've been trying to pair my MAXX to my Parrot CK3000 car kit since the ICS update with no success. Every time the phone is near the car kit, the car kit asks "Please pair device" whether the phone is paired or not. If paired, it won't connect (tapping on the device icon on the phone (under Bluetooth) produces nothing). If I forget the device and repair, I get a "pairing successful" from the car kit, but no connections, even when I make a call from the phone.
Is there a way I can force connect or get the darn connection to occur? SmartActions is disabled, in case that makes a difference. Yes, it paired and worked properly under Gingerbread.
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Jun 25, 2012
My Razr has been solid, but today my Hdmi mirror mode feature isn't working. I get video but the audio isn't working.
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Jun 17, 2012
On my unrooted Droid Razr Maxx my email (Gmail works properly) doesn't sync all the time. Sometimes, it syncs as they are received and sometimes I have to refresh. If I don't refresh every hour I can an entire day without receiving an email.
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Oct 28, 2012
Recently when I turn on bluetooth and the bluetooth device, media doesn't connect until I go into Bluetooth settings. I can sit there and wait 30 seconds after it's connected, go into Bluetooth settings, and watch it say "no media" then connect within a second. It's like the secretary opens up her spreadsheet but then doesn't start working until I enter the room. It does connect to phone, but I usually use it for media, and regardless, if I've set the device to use phone and media, it should connect them automatically at the same time always.
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Feb 4, 2012
So, we've discussed this in other forums. There are hundreds that experience this problem. The volume will not raise or lower when the screen is off. (Such as holding it up to your ear.) You have to take the phone away from your ear and turn on the screen before you can change the volume. So, will they be fixing this any time soon? I know that theyre working on the hotspot, but this affects more users. Some have thought that this was put in by design to keep someone from inadvertently raising the volume while talking. If th the case, then Motorola needs to give us an option to turn this setting off. Many owners are upset about this. e heard that the volume will raise if you repeatedly press it. m on my second Razr and I can honestly tell you that neither worked this way.
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Feb 28, 2012
Using win7. Downloaded Motocast from website. When it is opened the motocast icon appears in taskbar but no program. When I open my music and try to configure set up motocast on phone it does not recognize my computer. It keeps saying that I must download motocast to computer.
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Jul 22, 2012
My voice search doesn't work when I am on wifi data. It keeps thinking over and over and comes back with no results. But when I switch to mobile data network it works fine and returns the results right away. I can not even use speech to text feature while on wifi it, it does the same thing as voice search on wifi. I am not able to find out what the problem is. The formatting was incorrectly checked causing all caps. Just changed the formatting to correct that.
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Sep 5, 2012
just reporting an issue I have noticed with ICS on my Droid RAZR. If I have a text message conversation open and receive a new message from the same contact, the notification icon pops up, I'm properly notified, but then it won't clear without backing out of the conversation to the higher level text messaging section. I have had success a few times with tapping on the new message to clear the notification icon, but not all the time. This was not an issue I noticed with the previous version of Android.
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Feb 10, 2012
Has anyone noticed that since the update the facebook for android app doesn't work very good unless on wifi. Even with a strong 4g signial it will just say loading for up to a minute before it completes loading. Before the update the app would always load very fast. I have cleared data on the app and uninstalled and reinstalled and it still does the same thing.
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Sep 3, 2012
Voice input quits working when I place the phone in the car dock. Voice search (the app you get to by holding search) and Soundhound give me errors every time I try to use them with the vehicle dock connected. If I disconnect the vehicle dock, they work again, and as soon as I reconnect it they quit working.
Strangely enough, the app "Text by Voice" seems to be unaffected.
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Apr 28, 2012
I have this problem on my new RAZR MAXX as well as my Bionic.After using a Bluetooth stereo headset or Bluetooth in the car, once the connection drops, the phone's speaker stops working for awhile.For instance, you might get a call and the phone doesn't ring, or you might play some music and the speaker is silent.This usually clears up after stopping and starting the music again, or if you get a second phone call it will ring.
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Mar 19, 2012
I have a Verizon Motorola Droid Razr. Does anyone know a good/best app for reading/scanning business cards?
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Oct 31, 2012
I have just 'upgraded' from my trusty DroidX to a Droid Razr Maxx HD (what a mouthful).The new device has a nice screen but (apart from the backside) the overall finish / design is nowhere near as elegant as the DroidX. Sigh.My question is this: on my old trusty DroidX the external SD card that came with the device was already pre-configured as the default location for all app data (I'm not talking about the app executables), the camera storage (/DCIM etc), music and my own files (text, excel, pdf etc). On the new Razr Maxx HD there is an internal 'SD Card' (how can an SD Card be 'internal'?!?) and this is the default location for all data files.
After some snooping around I found that the internal 'card' is at /mnt/sdcard and the external card is at /mnt/external1. How does Verizon/Motorola expect a consumer find out this or work with this information?Of course, I can go into camera settings to re-point the camera to store photos on the (real) external SD card. But the screen capture utility (power and volume down) still writes to the internal area - as does the Download capability (ie from email) - and as do all other apps for their 'data' files (remember, I'm not talking about the apps executable files here).Is there a simple way (for us non-rooted phones) to set the true external SD Card as the default destination for all data files? The current set-up is sooo frustrating. I can't just whip the SD card out of the phone and know all my data is in this one place.
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Dec 3, 2011
I was putting in my micro sd card on my 3 week old razr when I noticed it broke the screen above the sd slot and now the whole screen is busted. A freakish issue but Verizon claims it is not covered under normal warranty until told by motorolo. Anyone else had or heard of this issue? I really wish it was covered under Motorola but don't know yet.
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Sep 28, 2012
Is there a way to get the camera to write directly to the DCIM file in the SD card?
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Dec 25, 2012
What is the proper procedure to upgrade my 16gig SD card with 32gig card? I know I need to copy the contents to the larger one so is it just a matter of copying it's contents for example to my pc then copy the contents with the same folder structure over to the new card and simply insert the new card?
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Jul 26, 2012
I have a few apps on my phone that can't locate the sd card. The most important of these (to me) are apps that are designed to read or import csv files and create little databases from the data.
All of them look for files on the sd card automatically and report that none are present (of course, I know they are because I put them there). One of them offers the option of searching for the files manually. When I do, instead of displaying the contents of my sd card, it displays the contents of my internal storage. I suspect that's where the apps that search automatically are looking as well.
I tried dismounting/remounting the sd card. Didn't work.
Yesterday I spoke to a second tier Motorola support agent. He tried various things by taking charge of my phone remotely, then did a factory reset. No joy. He said that in his opinion, the apps (all four of them) are at fault.
One of those apps worked perfectly under Gingerbread. I downloaded the other three when it stopped working after the ICS upgrade.
I had a similar problem with an mp3 player when it tried to automatically find the mp3 folder on my sd card. Did the same thing: examined the internal storage instead, even though I chose the option to search the external card. Fortunately, that app also had an option to search manually, and that function saw the sd card.
These data apps are very important to me. One developer said he's working on an Ice Cream Sandwich upgrade. The other developers haven't replied, though their sites claim that their products are compatible with Android 4.
Is this an operating system problem? A device problem? Is there a way to "tell" apps the path to your sd card? The names of the apps: Panacea Database, Sailforms, Memento, Collector.
If anyone else using a Razr Maxx running Ice Cream has found an app that can successfully import a csv file or read an mdb file (Microsoft Access) on the sd card
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Sep 20, 2012
My wife replaced her Droid 2 with a Droid Razr M last week. When I activated the phone for her I discovered there is no toggle option to move any Apps from internal storage to the SD Card. This is usually found by going to Settings-Manage Apps-Download-App Info as a toggle "Move to SD Card/Move to Internal Storage". I went to Motorola's chat and exhausted their knowledge base and was then directed to a phone support number. After talking with a level 1 and level 2 help persons, they synched into my wife's phone and then compared a Razr M on their end. They finally admitted that the move option does not appear in the Razr M version of ICS. This is a critical omission considering the limited size of the Razr M internal storage.I was told by the level 2 that there might be Apps available to fix the problem. I tried App2SD but found it directed me back to the missing toggle.Is this true of all Razr M phones or is it a bug in the software of only a few? In either case, is there a service patch available to correct it?
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Dec 19, 2012
My SD card becomes unmounted constantly. I am guessing that the cover that holds it in place is not working properly. Does anyone else have this problem and does anyone know how to fix it?
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Feb 22, 2012
Wasnt just a mere week ago, I had un installed and re installed the Motocast Software; all was fine til about a day or two ago when I noticed that my Shortcut icon of Motocast is no more; want a pic? I'll upload it in a min.
Well once again this is my weekend and again I usually use Motocast on my days off and lol once again I'm having issues. Tried playing back a video file but alas stops within 30seconds. I play again and it stops within 30seconds. Or Ill start to play a file and it takes seconds upon seconds upon seconds just to play the video file.
I do enable Wifi prior to using Motocast so I wouldnt think it has to do with that; but I am pretty sure that when my graphic shortcut icon goes corrupt so does my actual application for it to work properly.
Question is, why does it keep happening? Is it because my Windows Operating System performs some sort of update and causes it go haywire?
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Nov 9, 2012
I often download large PowerPoint presentations or other office files from gmail and stock email app. By default they go to the download folder at /mnt/sdcard which is in fact not the sd card but internal memory. I would like these files to automatically download to the download folder on my sd card /mnt/external1/downloads. Is there some setting that would allow this?
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Mar 19, 2012
I can save my pictures to the SD card but cannot see them in the gallery. How do I get them back from the SD card to the gallery?
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Dec 28, 2012
How do I set my phone to use use my external SD card, 32 gig, for as much as possible so that I can try to use only what is mandatory on my internal storage? I have my camera set to use my external SD card I'm not sure how to set apps, downloads, music etc to use external. I'm assuming there is a recommendation that those of you who know more about using this phone than I that I should use?
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