Motorola Photon 4G :: Phone Started Dropping Signal?
Jan 20, 2012
My wife and I have two photons since Septermber 1st. They have been working fine until a week ago. Since then mywife's photon is dropping calls signal in our house.Both phones have full bars when not maling a call. When you dial anumber my wifes phone looses all bars and cannot make a call. My phone still has one bar or so it works. The data connectionworks perfectly (texting etc.). Wife's phone also works at other locations. So, I presume something has happened to the signalat the house but why does my phone work better? Is data and phone signals differ like this? We have been using Sprint phones
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Jan 31, 2012
I was wondering if anyone knows what algorithm is used for the signal bars on the Photon 4G. I have found that there seems to be no correlation between the signal strength (in dBm / asu) in Settings -> About phone -> Status and the signal bars that are shown. Often the signal bars will shoot from 1 to 5 or 6 even with really low signal ( ~97 to > 100 dBm) that doesn't fluctuate.
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Aug 30, 2011
Have noticed that my Photon can't seem to hold a WIFI connection. I can be sitting right next to my router, and it will drop the connection and start scanning again. Have noticed the same thing with other wifi connections at work. Also the WIFI connection sometimes goes dormant/gray and won't wake up on its own. The only solution is to turn the wifi connection off/on, or to cycle the power on the router. Not sure if its a setting that kills the connection after a period of inactivity, have looked in the settings but can't seem to find anything. I have had this problem pre and post update, but am frustrated as I've just passed my 30 days to return the phone easily if something is wrong with the phone.
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Apr 27, 2014
I recently purchased a new M8 and a few days ago the Bluetooth started dropping off. I would momentarily loose connection to my Pebble, a headset when using it or connection to my truck. At times I'm connected to my Pebble and truck at the same time and at other times I'm just connected to one device. I've done hard resets, re-paired my Bluetooth devices and still getting dropped connections. All my devices have the latest firmware.
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Feb 1, 2012
My kid was playing with my phone and got into one of the sub menus (*#*#4636#*#*). While in there he selected phone info>menu>select radio band. It shows "Set GSM/UMTS band with a choice of USA band (only choice). After that it went into GSM mode. I tried to make a call and got the GSM network message. I couldn"t figure how to get out of it, so I called sprint. They had me pull the battery while they did something on their end. After they had me turn it back on, but it won't provision and connect to the network. I got the msl out of them and manually entered the MIN and MDN, but I still have no signal and can't activate it.
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Dec 4, 2011
I am on my 3rd Photon - Sprint is ordering another one as each has been defective. I am tired of the hassle - are other people experiencing this? I have sworn by HTC, and the specs on the phone were excellent, but it's been a nightmare! How can 3 phones all be defective? I live is San Diego and work in Los Angeles.
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Mar 11, 2012
I won a full life support of Cerberus, but i don't like it: it depends on internet connection, not a gps conn. I use EDGE conn to saves battery, everytime i make or receive calls i lost the edge during the calls, when i end them the edge comes back on, and i have to log everysingle time i enter the net with cerberus, is not worth it. what happend if i lost my phone and the phone is not logged in Cerberus? Crappy app. I wanna know a good free app that only depends on GPS track, i let my tablet and my phone with gps on. Or even if depends on internet conn, that it saves my id and password and log it self. But i really prefer one with gps, coz my tablet is only wifi and doesn't send or receives sms's.
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Sep 16, 2011
I got the Photon because of the raving reviews of signal strength. I'm finding that the signal is weaker and tends to roam more than my Palm pre. Is this normal for a PHOTON? I would rarely roam at work before but find the photon signal roams alot. Is there a setting or something I can do? Maybe a bad phone? My home signal also tends to wildely fluctuate between one bar and five bars.
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Oct 4, 2012
The wifi antenna regularly turning itself on to check for signal is a cool feature, but it opens over running applications causing the background application to freeze (most notable with my flashlight app) or run without me and not accept any input (many games). Set this to only request to connect to a network if no other apps are running.
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Jan 21, 2013
phone will lose signal. have to restart phone to get signal back. anybody know how to fix
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Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Nov 28, 2014
Last few days (even before 4.4.4 update) my m8 data would drop on and off. Restarted and no use. Same. Cell signal is full bars but data would drop after being on for several minutes. It would drop for 2 minutes or so. Toggling data on and off or airplane mode is a temporary fix sometimes. Over the course of this post it has dropped 2x.
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Apr 8, 2012
My iPhone 4 keeps dropping signal every few seconds, then regaining it, then losing it again. I have to restore my phone to its factory setting which seems to work, but this is the second time is happened in as many months.
Info:iPhone 4, iOS 5
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Nov 21, 2010
My xperia x10 keeps dropping the signal very frequently. It happens mostly within 3-4 seconds of picking a call. On the notification bar, the signal goes from full to zero, it shows the no sim card symbol for a moment, and then the signal reappears. Another problem is when I call someone, the screen goes blue. I can't cut the call or see whats happening, though the call does go through. I factory reset the phone, and then restored it back again. The problem went away for a day, but has started again now.
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Jun 29, 2010
I've got a 32GB 3GS with immaculate glass that I'd be happy to trade you, straight up.
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Aug 31, 2011
I'm a prepaid user situated in dbn. Got my 9780 in aug lastyear. In april bis signal keeps dropping repeatedly and takes forever to come back on. Customer care fixes it until I get an app update and the phone has to reboot, it goes haywire again. Startin to annoy me, as I'm txtn ryt nw the bis signal has dropped.
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Feb 10, 2012
My colleague and I both have Bold 9900's, one on Vodaphone and the other T-Mobile. Both of seem to be experiencing similar problems with the signal reception at different times and places. Whilst at home I can have a great signal of 3 or 4 bars but without moving the phone it will suddenly fluctuate and more often than not it will drop to zero and give the SOS display. I can then wait varying amounts of time for the signal to pick up again. I have the same problem in my office and in other areas so I am sure it's not the signal. My colleague has very similar problems and sometimes the signal does not recover in adequate time to make a call or send a message so we have to remove the battery before the phone signal recovers. I have also tested my wifes Blackberry Curve alongside mine and it is fine.
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Dec 21, 2010
i have a blackberry curve 8520 and when i am at home it connects to my route but then it will drop the signal and then pick it up again and so on, it only seems to stay connected for about 2 mins at a time even if i am nearly sat on the route is my blackberry faulty?
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Jun 4, 2012
i have had my iphone 4 for about 4 5 months as this was a replacement. but now i keep having this issue. i have had it for about a month. i connect to my internet and it works perfectly. surfing the web facebook all works. but soon as i go on to Internet and click on a video every 4 - 5 minutes the wifi signal drops and to get it back i have to ecit to the home screen and wait for a couple of seconds. then i go back onto the video and it happens again. this happens on alot of wifi connections not just my one what could be the issue?
info:
iphone 4, windows 7
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Nov 4, 2012
My 9900 keeps dropping network signal giving me a SOS or X.
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May 25, 2014
Okay so i have had my z2 for just over a month now all was well but it now drops signal regularly at home and at work. Girlfriend has a htc m8 on same network and hers does not have issues also when it does drop it fails to reconect i have cleaned the sim done a factory reset.
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Jul 10, 2015
My brand new Galaxy S6, with the most up to date drivers, appears to randomly drop my data connection. After several restarts and updates to the OS, still seems to randomly occur. The error I receive is "No network connection. No signal found for mobile networks." My (very) old phone had a very strong signal in my area. Faulty device?
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Apr 26, 2015
It happens like 15 times a day. Its almost as if I hang up the phone on the person. I know it isn't the network because I actually have better signal than I did with my S4 on Tmobile and I never dropped calls with that phone. This issue I think is software related I think. I did read somewhere on the forums that on verizon people said it was the VoLTE (HD calling) if so that sucks because I love HD calling.
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Aug 21, 2014
iPhone keeps going from 3G to Edge and then showing no bars. And after I turn off cellular data and put it back on to get back 3G it loses all bars completely and goes to "searching.." and then finally "no network"Â and then I have to manual search for my network. Whole problem starts happening all over after connecting again.
I have an iPhone 5 with latest OS 7.1.2
Info:
iPhone 5, iOS 7.1.2, Carrier: Digicel (Caribbean)
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May 1, 2010
Always maintained a very strong 3g signal, 5 bars always no matter where I was. The last 3 or 4 days my signal started dropping like crazy to EDGE - edge - to gps or whatever to no signal. Did everything to try and fix it. Called T-Mobile about the problem and they said no problem we are sending you a new 9700. I will have it Wednesday afternoon. I asked if it will be a new one or refurbished, she said a new one. You can't beat that with a stick. They have the best customer service out of all the carriers. Just wanted to tell my recent experience with my carrier.
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Jul 17, 2010
I purchased an iphone over kijiji locked to rogers and jailbroken to 3.1.2. During my days of owning it i found that the signal would drop randomly to 0 bars and proceed to "searching" to look for a network.. Ive looked this issue up plentiful over these forums and found that blacksnow seemed to be the culprit. After going through cydia i found that blacksnow was installed so i uninstalled it. I thought the problem was solved but a couple of minutes later after using apps that use 3g the connection dropped again. I dont know how this phone was jailbroken. its the 3gs with the old bootrom. ive never had this issue with my 3g phone. I restored again using redsnow and still same problems.
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Nov 24, 2014
My nexus 5 GPS used to work GREAT under kitkat. However, after the Lollipop OTA update the gps signal keeps dropping and I am not able to use any navigation system.
I did try the factory reset but it didnt work.
A friend of mine is also facing the exact same problem, we both have the 32GB model.
My girlfriend, however, has not faced any issue after the ota update (she has the 16GB model). Her GPS works great! Our basebands versions are exactly the same.
I really need the gps. I use it almost daily!
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Mar 18, 2012
My iPhone 4S keeps dropping wifi signal whenever tilted or turned landscape. This happens whenever I am away some 10 meters from the WiFi router.
Info:
iPhone 4S, iOS 5.1
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Dec 28, 2015
My S5 constantly drops calls. I have done a search and I do not have HD voice. My mobile network is set to Global. The signal strength will fluctuate wildly from 4 bars to 0 and drop. happening at least 50% of time. Many iphones in the house no dropped calls.
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Oct 17, 2011
All of a sudden on Saturday my nokia E5 stopped picking up a signal and started freezing, the text msg sign is also flashing on the screen. I had used the maps app earlier on in the day so don't know if this has anything to do with it. Its not the sim card because I have it working in another phone. I always know the E5 was a phone!
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