Motorola Atrix 4G :: EDGE, 3G, And Dropped Calls?
Apr 20, 2011
I have owned my Atrix for about 3 weeks and it constantly switches back and forth from 3G to EDGE, rinse and repeat. It does this about 30-40 times per day. I have a very strong 3G signal in my area and I notice that my Atrix does this MORE OFTEN than my iPhone 4.Also, I am dropping a lot of calls on the Atrix compared to the iPhone 4, which I was really surprised to see this happening. I do have all of the latest software updates installed on the Atrix.One more thing, I noticed that on AT&T you can't install from "Unknown" sources, hence I would like to take advantage of the daily specials on the Amazon android store and I am unable to do so without the option on the phone.
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May 23, 2011
I upgraded to the Atrix a few weeks ago, for my wife and me. all of a sudden we have dropped calls all the time. does anyone know a cure for that or if Motorola is working on that?
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Apr 17, 2015
I just got the S6 Edge for my wife wednesday night. Today she is informing me that she is having multiple dropped calls with the phone. IWe are on Sprint and have never had dropped call issues before.
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Sep 24, 2011
I love my FlipOut, really, but I borrowed a Samsung ACE (android) from my daughter for the week-end, and I must say that it is by far superior as a phone.No dropped calls, no "emercency calls only", no unsent text messages, no buffer overrun while streaming radio from the net.It seem that the size matters, when reception is poor.
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Apr 24, 2011
I have noticed ever since i've gotten my Atrix that the wifi is always getting dropped when im inside a bedroom or some 20 ft away from the router. At first i thought it might have been just my router having issues but my laptop never experienced any wifi droppage like that though. The only times i don't get dropped signals are when im actually right infront of my router
I've read that sim-unlocked devices may experience this issue but mine isn't, or at least i don't think it is. I bought it from n AT&T store and im pretty sure they wouldn't sell an unlocked device, ever...
So my question is then, has anyone found a solution to this? I mean it's starting to become a real big hassle having to wait for my connection to come back up so i can continue using my phone
My brother also bought an Atrix lest than a month ago and its having the same issue so i have no clue if either both our devices are defective or if its a general issues most users are having, cause if so, i think Atrix users should either get a refund or at least an update to fix this issue.
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May 1, 2011
I was sold a phone I was told that could go as fast as an iPhone on the regular network and even faster when I was in a 4G market.I have measured my speeds with an app and the first week they were fine. I still have the 4mbps down and 200+ kbps up logs.So I stopped worrying about it.After my 30 day return period ended and before. 57 my speeds dropped to the 1mbps down, .9kbps up range.I've complained and been told that a fix is on the way but come on... Two month is long enough to fix your screw ups.Give me my money so I can get a phone that will really connect to the network. And don't blame the network.
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Aug 4, 2011
Since the gingerbread upgrade I've noticed that a number of applications appear to go away or get dropped from the app draw (though sometimes there's evidence of the application in the app manager with names such as "kov.gallery.dxtwo" instead of "Droid X2 wallpapers" which is missing from the wallpaper gallery). I've had to install the following applications today after looking for an app I knew I ran just the day before but could not find any longer: Android Status Droid DX2 wallpapers-Motorola XOOM wallpapers- GzOne Gallery Commando wallpapers- Space Junk Satellite AR- NASA app- Extensive Notes (don't remember if I paid for the Pro version but I did not find a receipt)
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Jul 16, 2012
I am using a RAZR on Verizon. Frequently, but not 100% of the time, if I am on a call, and another call comes in one of the following things happen:
1. If I take no action, meaning I continue with call 1, both calls are dropped.
2. If I attempt to switch to the other call, both calls are dropped.
3. The incoming (2nd call) is dropped, but I cannot hear the 1st caller.
4. If I attempt to reply to the 2nd caller with a text while continuing the 1st call, the call is dropped.
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Oct 10, 2015
My Turbo worked great up until 5.1. At my house, my signal is ~ -110 dBm which is about the same on my AT&T network H815 LG G4. Ill drop about one call every 24-48 hours. I went through hours of troubleshooting with customer service and tech support. I even was shipped a replacement device.
So, eventually a trouble ticket was issued to their engineering department and there answer was High Def voice, when activated in a "weak spot" (-110 dBm is enough to make a call) that it would disconnect the phone. My AT&T G4 never dropped a call at my home.
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Apr 28, 2012
I am experiencing an inconsistent, but elatively frequent issue with my RAZR. I'm on a call, a second call comes in. Sometimes, I ignore the call and my original call gets dropped. Other times, I switch over to pick up the second call and both calls get dropped. Sometimes, it works is it should and I can go back and forth between calls as expected. This has happened in multiple locations, so I do not believe it is tower specific. I never experienced this issue with the original Moto Droid I owned prior to the RAZR.
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Jan 13, 2012
My phone is always changing the signal quality on it. The top of the information area will turn from green to grey to nothing over and over again. If i place or receive a call within a few minutes it drops with no record of the call. The internet is the same i will have 4g service and then it will crawl. I have to keep the phone still to maintain the signal. if i even move my hand the signal is gone.I know it is not sprint cause my wife has a diffent phone and it works perfectly she is chatting away on it all day never had a signal issue. went the spint salesman and he didnt understand why it was doing that. It dropped a call right in the store.I am on the sprint network, I have updated my profile and all the updates are complete. All the salesman suggested is that I do a factory reset and lose everything on the phone. I dont want to lose some games i paid for. If i have to do the reset is there a way to backup my games and how would i reteive them?
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Jul 6, 2011
I am on my second Atrix in two days. The phone takes 10-15 minutes to connect to the ATT edge network. Motorola and ATT tech support have no answers. My razr gave me 5 bars and the ATT tower is in line of sight. I am ready to get a Samsung..
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May 5, 2011
i updated my atrix to 4.1.83 and after it installed fine now i no longer have H+ only E for internet speed. "AT&T US HSDPA" is selected. anyone having this problem? my speeds used to be about 2500kbps - 3300kbs now im at 60kbs. apparently 4.1.83 increases speed for others by slowing mine down.
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May 3, 2011
Just got the new OTA update,now my phone only displays the edge e symbol now,thought this was gonna help get faster 3g speeds.
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Oct 27, 2011
I just got my phone and am LOVING it. I was one of the iPhone users who was hoping/ready for a larger screen and when it didn't happen I decided to look for something new. Picked up the Atrix 2 last night after a TON of research and I'm loving everything except what seems to be a bit of a bright strip on the left lcd perimeter. It's very slight but seeing as the gorgeous screen was a big reason I went with the A2, it's bothering me. It's most noticable when the screen is locked and dimmer. Wondering if anyone else can notice this on their phone as I'm thinking of doing a swap at the AT&T store.
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Aug 20, 2015
Was using 5.1.1 after update and was having a few little issues, nothing too bad, the battery was acceptable. I did a factory reset to try and iron these issues out..... phone now is better however the battery has taken a large hit.
Nothing obviously causing it. All looks normal, when I have charged fully the battery info shows estimated battery at around 9 to 10 hours brightness set below 50% . It's a bit annoying when you do everything to manage it. Was fairly happy before but now... didn't know if it's feasible to keep.
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Sep 1, 2011
I recently updated my phone with att 4.5.91 update. My phone was receiving 4g speed before not it is stuck with edge icon and edge speed.
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Mar 22, 2012
I've a IPhone 4s and I'm facing real problems to do a call. At the moment I'v e really most times dropped calls. I didn't get until now a idea why and how and also I didn't see until know a structure behind this failure. But it haappens not always and I think it have to do something with the signal coverage.
Info:
iPhone 4S, iOS 5.1
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Jan 13, 2012
i noticed when i make a call i can't talk for more than 15 seconds either the other person can hear me and i can or the call gets dropped it happens constantly but after like 20 calls i can talk for hours with one line then if i make a call again then it starts doing it again , i can't tell when it happens but it happens 90% of the time and I also tried repairing the phone with pc companion and also upgrading the software still didn't make a difference. i also tried taking the battery out and sim out and put it back in. it still didn't work. i also tried cleaning the phone's cache
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Jul 22, 2015
S5 user..I call my best friend everyday every min every hour and our call gets dropped 4 or 5 times and when calling other friends my call doesn't get dropped at all.
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Jul 5, 2012
If my handset is the cause of dropped calls, wouldnt it be safe to assume that it should be dropping calls everywhere and not in just one area? If it's one area then it would be a Sprint issue and not Apple issue, correct?
Info:
iPhone 4S, iOS 5.1.1, Sprint
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Dec 11, 2014
Having problem with version and dropped calls on 4G network?
Info:
iMac
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Jun 2, 2015
Quite frequently calls are being dropped with my s6. Suddenly the network completely disappears from full bars to nothing.
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Aug 27, 2011
I have searched everywhere for a solution to this problem and am wondering if anyone else is experiencing the sameproblem. During a call, when asked to enter my phone number, passcode, etc., the keypad disappears every time I try to press a key. When I get a key to press it stays on long and disrupts the call I am on. It makes it difficult to use my phone to call in to call centers as I cannot press the numeric option I need.
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May 9, 2012
This afternoon my phone started to drop calls ("call failed") and then this evening I stopped being able to call out. I can receive incoming calls but they would cut in and out, but they can hear me just fine.
Info:
iPhone 4
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Jun 27, 2014
my IPhone 4S has been having many problems and issues. The wifi has been very weak and often drops out. Then the phone would freeze after trying to take one picture and I would do a reset and it would act fine for a day or two and then would freeze again. Recently the calls I make on it often fail and when they do go through it is awful cell reception where I can barely hear the other person and they cannot hear me and then the calls often drop out in the middle. I don't know what to do I have reset the phone multiple times. I have a Lifeproof case around it and it looks brand new and no wear or tear. Would it be worth waiting for the new IPhone or should I buy an older IPhone 5.
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Dec 3, 2014
It is Iphone 4 on iOS 7.1.2.When calling to this phone, call gets through for a moment and then it gets disconnected with a message that the phone is busy.There is no ring on the phone but a missed call gets registered.Sim card is removed and refixed several times.
Info:
iPhone 4, iOS 7.1.2, Capacity is 16GB.
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Mar 5, 2012
After my Atrix was updated last week, I have been having problems (as with many others, it seems). My most glaring issues is that the screen does not go 'inactive' when I place a phone call and put the phone up to my ear.
Consequently, my cheek will press all sorts of buttons on the phone while I'm talking, and may times it turns out to be the Mute or EndCall button. When the End Call is hit, the phone actually locks up and needs to be rebooted.
It basically makes me have to place all of my phone calls on speakerphone in order to be useful.
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May 12, 2011
I can hear them but they cannot hear me, a reboot fixes it. Anyone else experienced this? It has happened at least 5 times.
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Sep 18, 2011
I just upgraded to the Atrix 4G from the iphone. find the answers too. Is there a way to clear the recent calls list, and text msgs with one single command for each instead of clearing each call one at a time and doing the same for txt msg's
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Jul 7, 2011
If I leave my phone on a browser page or text message app or any other app, and the phone goes into standby / locked mode, when an incoming call comes in, I am unable to answer the call. Sometimes I can't unlock the phone (screen dead to touch), sometimes I can unlock but then still no screen, no call Answer button appears, but the phone is ringing.
Is it correct then, that one should never leave any app or browser open on the phone?
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