Motorola Atrix 4G :: Locks Up On Incoming Calls If Any App Is Open?
Jul 7, 2011
If I leave my phone on a browser page or text message app or any other app, and the phone goes into standby / locked mode, when an incoming call comes in, I am unable to answer the call. Sometimes I can't unlock the phone (screen dead to touch), sometimes I can unlock but then still no screen, no call Answer button appears, but the phone is ringing.
Is it correct then, that one should never leave any app or browser open on the phone?
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Aug 29, 2011
So today has started yet another problem. Now when I go to answer my calls or make a call, it is automatically on speakerphone. I turned my phone off and it helped for a few calls and now the problem has returned. I have heard of USB ports going bad or something of that sort (not really familiar with it). Hopefully this is not what happened, yet then again maybe I could get a refurb not riddled with problems.
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Jun 21, 2011
This problem has gone on far too seriously by half I am sure. And, I have a slip-noose hanging in the basement..On or around Easter (perhaps when 4.1.83 came out?) I became subtly aware I was missing incoming calls. (People would get two rings, then my voice mail, but I would get NO indication of a missed call). At first I figured it was just a dead spot issue. But as it became more pronounced--I started getting death threats from close friends--I began to suspect a problem.After hour upon hour of time spent with AT&T support, I have figured out what the issue is, just not what the cause is. When my phone shows a data transfer, I miss calls. Here are the facts:1. The problem persists on the "E" or 2G network, which is native to my locale.2. It mainly manifests itself between approximately 0700 CST and 1600 CST; during these hours I see the data arrows, after that, the go away.3. During this time frame, the Atrix shows an "E" and an up/down arrow that is almost continuously black or active.4. Moving into an "H+" or 3G area resolves the issue.
5. On WIFI, the issue does not manifest.6. During this constant data transfer, the phone heats up and battery life is shortened.. I am pretty sure the phone did not do this when I purchased it in February.8. AT&T Tech Support is flummoxed. So much so, they say they cannot understand what could cause this.9. Engineers have been assigned to the issue.10. I can place calls with impunity.AT&T sent me a new phone, and stock out of the box, it did the same thing. At first, they thought perhaps some after market app was causing a constant data transfer, and the phone was (incorrectly) failing to cut that data stream when a call came in. But even after numerous factory resets--and no added apps--the new phone did the same thing.
After tech support assigned my issue to the engineers (he speculated a switching issue was causing the trouble, outside of the device itself?) I've had about two days of better service. Now, if I am, say, downloading an app, I miss calls. Or, if I update a weather RADAR app, I miss calls. And it seems that, sometimes at least, after something downloads, the phone shows a continued data UP/DOWN indication. But if I switch to airplane mode for a sec, then back, the data transfer stops and I can get calls.I have yet to hear back on my trouble ticket, but wanted to post this hear to see if anyone else is having an issue receiving calls during data loading. It sure seems like it began around Easter. I wonder if the 4.1.83 update could have caused it?
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Sep 4, 2011
I am sick of having to remove my battery to unlock my phone! I DO have apparently, but after reading other posts I removed and reinstalled only the ones that were well known, high rated...(ie Medscape, webMD...) My interest in this type of phone us to gave easy access to info and if apps are going
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Feb 10, 2012
I want to be able to open my flip top when on incoming calls without it automatically answering the call. My external screen is broken so I can't see who is calling. Can I open phone and check call and then press to answer?
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Apr 5, 2012
My iPhone 4S is 16gb Black on AT&T with ios 5.1. Sometimes when I receive an incoming call my screen locks up. I can't swipe to answer, pushing the home button does nothing, however when I push the lock button it will stop the phone from vibrating. After the incoming call exits unanswered the phone is fully functional. This happens about once or twice a week and works normally otherwise.
Info:
iPhone 4S, iOS 5.1
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Apr 22, 2011
Since I got my Atrix about two months ago, I have had several issues that I have seen posted and am still awaiting a fix. Like horrible call signal when iPhone has no problem, security lock timer, voice quality from my handset, but I have not read about this other one with the Incoming Call. This issue is very random for me, but when people call me, usually I get their image in the middle and what looks like the lock screen, with one bar on left and right that can be swiped to answer or hang up. This is the screen that I get maybe 75% of the time, but every so often I get another Incoming call screen that doesn't have the bars that swipe, but at the very bottom it has two large buttons, a green one to answer and a red one to ignore. I know not a big deal, you either swipe or press a button right? Well it also affects the ringtone, when I get the slider buttons, the ringtones work fine, but when I get the buttons, it uses the original default ringtone, not even the default ringtone I have setup on the phone. I don't have any other dialer or call log app installed, I just set up my ringtones in settings and choosing individual users. Anyways, I like the button screen dialer, better than the default swipe one, but is there a way I could set a default and not get different incoming call screens.
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Dec 27, 2011
i have a question how can i upload pictures for caller ID in motorola atrix phone the one i upload are so small it cannot zoom enlarge it shows very small picture when u recieve call how can i enlarge that picture.
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May 2, 2011
On my old phone the, eternity i could hit the volume rocker on the side when i had a incoming call or text and the ringer would silence... How do i silence the ringer on the Atrix? I tried hitting the volume key and all it does is lower the volume instead of muting it all together...
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Oct 1, 2011
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
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Sep 19, 2011
No incoming audio on calls--speaker only. Silent mode is off, volume is turned up.
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Aug 7, 2011
I have tried multiple ring tones, and the incoming calls only ring once. This is my 2nd Triumph and this one ends in software/firmware 038.
BTW, it seems like people with software/firmware 039 has more issues with their phones, such as flickering and random reboot.
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Aug 25, 2011
Yesterday I was next to my phone at the time two new calls came in. No ring, no notification of a call, nothing. Then two voice mail messages came in - no alert, however. I happened to pick up the phone to make a call and saw the VM notification on the bar.Called the callers - they said the phone went straight to VM as if it was not turned on or locked on a tower. The phone was in a place that I use it constantly - I mean I would be on the phone for several minutes while driving this area - strong signal always.
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Jan 5, 2012
evo design 4g locks up completely during calls. Only calls, text msg, internet etc all work. Only during calls, phone completely locks up. Power button wont wake phone up from sleep state. Can still hear and talk to person on other line. Just cant hang up or operate phone at all. HTC already repaired my phone and it didn't do the trick. Im going to send the phone off AGAIN tomorrow. Anyone else have any issues? Not an app interference problem, had the exact same problem happen to the first htc evo design i got.
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May 8, 2012
Is there anyway to open the trash?
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Nov 18, 2014
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
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Jan 9, 2015
My Turbo suddenly is not receiving incoming calls. I can call put fine, get texts and am getting vms of people trying to call.
When you try calling my phone from another device it rings on there end and phone does nothing on mine.
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Sep 12, 2012
Ever since my phone was updated to ICS, I've noticed that once in a while (it's probably happened 5 times now) I can not answer an incoming phone call. Usually it's while my phone is in the Droid 4 car dock, but it has also happened without it being connected to anything. What happens is my phone will ring either through the phone speakers and my bluetooth headset (if connected), but the phone "answer" screen will not pop up, and the phone doesn't respond to any type of input, which forces me to reboot my phone by holding down the power/volume down buttons. Once the phone boots back up, there is no record of who called me in the recent calls list, so hopefully they leave me a voicemail otherwise I have no idea who called me. After the first couple times this happened, I decided to perform a factory reset, hoping that this would fix the lag/freeze up issue, but it did not correct this problem. The only way that I can think of trying to minimize the occurrences of the phone freezing up/ running sluggishly would be to perform a reboot every couple days or so to clear up the memory.
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Sep 30, 2011
I can add custom ringtone (mp3) for incoming calls , can't seem to find a way to add a custom tone for incoming SMS. Does anybody know if there is a way to do this ?
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Aug 1, 2012
I just got a CLN Razr a few weeks ago (came from a Bionic) and love the phone. One question that I can't seem to find an answer for though. I put the phone in vibrate mode and text, emails will vibrate. However, incoming calls will not vibrate, just silent. I checked the sound settings and Silent mode is set to vibrate. Any ideas on how to set the incoming calls to vibrate?
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Feb 14, 2012
How do I save incoming calls to contacts?
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Sep 7, 2012
During Incoming and Outgoing Calls, I have to activate the speaker phone for the person on the other line to hear me. Is this an issue that I can resolve myself (settings or physical dust) or do I need to send my phone in?
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Sep 9, 2014
My iphone 4 will has stopped accepting incoming calls. In addition my text message and e-mail message incoming alerts have stopped working.
Info:
iPhone 4, iOS 7.1.2
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Apr 17, 2012
i have Atrix 4g phone, how do i open my notes from SD card?i had a problem with my phone i end up doing a factory resest. before i did i could tranfer someof my files to my sd card and to my pc. i restall the program that i did the notes in "Note Everything" how can i get the notes from sd card to read in Note everything. the note are PWI format. i what program can instal on my pc to read them . i donot have microsoft word.
also when i start my phone after the factory reset i still see the market place icon, n i when i open it on the phone it is still look like the market set up and it still about 23 hours later too? is this normal
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Aug 16, 2012
When I receive a call from a number that is not one of my contacts, the image that pops up is a question mark. Is there a way to remove or change this image. I don't like seeing a question mark when I get a call from someone not on my contact list. I think the Droid phones have a little green android creature that pops up on such calls, but this Motorola XPRT has a question mark. Something like the android creature would be better, or simply no picture at all. I can't find an app that will do this.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Mar 10, 2012
I can receive calls but I can only make emergency calls. How do I switch it back to normal?
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May 18, 2011
I'm user blackberry storm 9500,my problem is My storm can't detect any incoming sms,email,and Incoming calls.
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Nov 10, 2012
Will Motorola (in fact Google) release the kernel codes of cancelled ICS update?
Is there a way or department that we can ask for this?
With this way, some other people at least provide us non-official updates.
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Jun 27, 2011
One minor irratation I have is the phone keypad not being present when making a call. For instance, if you get a voicemail and you tap on the icon the standard active call screen opens, but you then need to touch an icon to open up the dialer pad so you can interact with the voicemail system. Is there any setting that allows the dialer pad to open automatically when a call is made? Would be really great if this feature could be selective for certain numbers such as voicemail.
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Oct 25, 2011
i found that email with att. can't open by browser correctly.
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