Motorola Atrix 4G :: In "E" (2G), Missing Incoming Calls?
Jun 21, 2011
This problem has gone on far too seriously by half I am sure. And, I have a slip-noose hanging in the basement..On or around Easter (perhaps when 4.1.83 came out?) I became subtly aware I was missing incoming calls. (People would get two rings, then my voice mail, but I would get NO indication of a missed call). At first I figured it was just a dead spot issue. But as it became more pronounced--I started getting death threats from close friends--I began to suspect a problem.After hour upon hour of time spent with AT&T support, I have figured out what the issue is, just not what the cause is. When my phone shows a data transfer, I miss calls. Here are the facts:1. The problem persists on the "E" or 2G network, which is native to my locale.2. It mainly manifests itself between approximately 0700 CST and 1600 CST; during these hours I see the data arrows, after that, the go away.3. During this time frame, the Atrix shows an "E" and an up/down arrow that is almost continuously black or active.4. Moving into an "H+" or 3G area resolves the issue.
5. On WIFI, the issue does not manifest.6. During this constant data transfer, the phone heats up and battery life is shortened.. I am pretty sure the phone did not do this when I purchased it in February.8. AT&T Tech Support is flummoxed. So much so, they say they cannot understand what could cause this.9. Engineers have been assigned to the issue.10. I can place calls with impunity.AT&T sent me a new phone, and stock out of the box, it did the same thing. At first, they thought perhaps some after market app was causing a constant data transfer, and the phone was (incorrectly) failing to cut that data stream when a call came in. But even after numerous factory resets--and no added apps--the new phone did the same thing.
After tech support assigned my issue to the engineers (he speculated a switching issue was causing the trouble, outside of the device itself?) I've had about two days of better service. Now, if I am, say, downloading an app, I miss calls. Or, if I update a weather RADAR app, I miss calls. And it seems that, sometimes at least, after something downloads, the phone shows a continued data UP/DOWN indication. But if I switch to airplane mode for a sec, then back, the data transfer stops and I can get calls.I have yet to hear back on my trouble ticket, but wanted to post this hear to see if anyone else is having an issue receiving calls during data loading. It sure seems like it began around Easter. I wonder if the 4.1.83 update could have caused it?
If I leave my phone on a browser page or text message app or any other app, and the phone goes into standby / locked mode, when an incoming call comes in, I am unable to answer the call. Sometimes I can't unlock the phone (screen dead to touch), sometimes I can unlock but then still no screen, no call Answer button appears, but the phone is ringing.
Is it correct then, that one should never leave any app or browser open on the phone?
So today has started yet another problem. Now when I go to answer my calls or make a call, it is automatically on speakerphone. I turned my phone off and it helped for a few calls and now the problem has returned. I have heard of USB ports going bad or something of that sort (not really familiar with it). Hopefully this is not what happened, yet then again maybe I could get a refurb not riddled with problems.
I saw notification area settings while I was surfing via menus when I bought the phone newly. Then I couldn't find it again. I want to put e-mail notificatons into the notification area like missing calls and incoming messages. I remember there was a settings like that.
i was trying to set up a sa to always ring when my bride calls me whether i have my phone on vibrate or not. i watched a couple of videos on Internet today and thought i had it figured out. so i went to triggers and incoming call is not one of my choices. my phone also got the update this morning. is there anything i can do to make this happen?
Since I got my Atrix about two months ago, I have had several issues that I have seen posted and am still awaiting a fix. Like horrible call signal when iPhone has no problem, security lock timer, voice quality from my handset, but I have not read about this other one with the Incoming Call. This issue is very random for me, but when people call me, usually I get their image in the middle and what looks like the lock screen, with one bar on left and right that can be swiped to answer or hang up. This is the screen that I get maybe 75% of the time, but every so often I get another Incoming call screen that doesn't have the bars that swipe, but at the very bottom it has two large buttons, a green one to answer and a red one to ignore. I know not a big deal, you either swipe or press a button right? Well it also affects the ringtone, when I get the slider buttons, the ringtones work fine, but when I get the buttons, it uses the original default ringtone, not even the default ringtone I have setup on the phone. I don't have any other dialer or call log app installed, I just set up my ringtones in settings and choosing individual users. Anyways, I like the button screen dialer, better than the default swipe one, but is there a way I could set a default and not get different incoming call screens.
First let me start by saying I had the RAZR and I used Smart Actions quite a bit to control certain functions. I then got the MAXX because well I wanted it.. and its massive battery. So, I updated to 6.12.173 and went to set up a smart actions and found that I could not find the Incoming Call Trigger.Now I had this bult on the orginal RAZR already, and I had updated the phone so I went back and it is mssing from their as well.
i have a question how can i upload pictures for caller ID in motorola atrix phone the one i upload are so small it cannot zoom enlarge it shows very small picture when u recieve call how can i enlarge that picture.
On my old phone the, eternity i could hit the volume rocker on the side when i had a incoming call or text and the ringer would silence... How do i silence the ringer on the Atrix? I tried hitting the volume key and all it does is lower the volume instead of muting it all together...
At random my Photon will not receive incoming phone calls. For instance, today this happened twice and the calls went directly to voicemail. Both calls came from other cell phones. This has happened a few times before while at work. I've had this phone for about 10 days now. System version 45.2.7, Android version 2.3.4, Build number 4.5.1A-1SUN-154_6.PDATE: 10-02-11: Again, phone would answer calls today at work. After 2 rings would go to voicemail. I have tried removing the battery and restarting but not luck
Yesterday I was next to my phone at the time two new calls came in. No ring, no notification of a call, nothing. Then two voice mail messages came in - no alert, however. I happened to pick up the phone to make a call and saw the VM notification on the bar.Called the callers - they said the phone went straight to VM as if it was not turned on or locked on a tower. The phone was in a place that I use it constantly - I mean I would be on the phone for several minutes while driving this area - strong signal always.
Upon Receiving an incoming call my phone rings & vibrates - but will not display any alert on the screen (or lock screen) that there is an incoming call. If I unlock the phone as it's ringing the normal home screen is displayed and after a ring or two I receive the below "Mobile Data not available" prompt. Pressing ok results in the phone going back to the homescreen with once again, no further dialog to answer/ignore/mute the call (nothing in the notification bar either). Eventually the call will make it to voicemail as i can't answer it, and i get a prompt missed call notification.
Items i've checked so far: disabled apps - re-enabled to make sure nothing got zapped that's interfering.Mobile data is enabled under settings.OTA Update was applied & Phone works fine otherwise, solid 4G service in populated area....Note the missed call notification icon is displayed from a previous call when i was trouble shooting:
Ever since my phone was updated to ICS, I've noticed that once in a while (it's probably happened 5 times now) I can not answer an incoming phone call. Usually it's while my phone is in the Droid 4 car dock, but it has also happened without it being connected to anything. What happens is my phone will ring either through the phone speakers and my bluetooth headset (if connected), but the phone "answer" screen will not pop up, and the phone doesn't respond to any type of input, which forces me to reboot my phone by holding down the power/volume down buttons. Once the phone boots back up, there is no record of who called me in the recent calls list, so hopefully they leave me a voicemail otherwise I have no idea who called me. After the first couple times this happened, I decided to perform a factory reset, hoping that this would fix the lag/freeze up issue, but it did not correct this problem. The only way that I can think of trying to minimize the occurrences of the phone freezing up/ running sluggishly would be to perform a reboot every couple days or so to clear up the memory.
I can add custom ringtone (mp3) for incoming calls , can't seem to find a way to add a custom tone for incoming SMS. Does anybody know if there is a way to do this ?
I just got a CLN Razr a few weeks ago (came from a Bionic) and love the phone. One question that I can't seem to find an answer for though. I put the phone in vibrate mode and text, emails will vibrate. However, incoming calls will not vibrate, just silent. I checked the sound settings and Silent mode is set to vibrate. Any ideas on how to set the incoming calls to vibrate?
During Incoming and Outgoing Calls, I have to activate the speaker phone for the person on the other line to hear me. Is this an issue that I can resolve myself (settings or physical dust) or do I need to send my phone in?
Whenever I take a picture with my ATRIX 2, I see the thumbnail, but when I tap it or go to the gallery the picture is no longer there. Where are my pictures, and how do I see them again?
I had a wallpaper that I really liked before the update and now it is gone. I think it is water droplets on black background.Is there any way to get this back?
When I receive a call from a number that is not one of my contacts, the image that pops up is a question mark. Is there a way to remove or change this image. I don't like seeing a question mark when I get a call from someone not on my contact list. I think the Droid phones have a little green android creature that pops up on such calls, but this Motorola XPRT has a question mark. Something like the android creature would be better, or simply no picture at all. I can't find an app that will do this.
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
The online Atrix 2 manual, linK: http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/Motorola_ATRIX_2/Documents/StaticFiles/ATRIX2_UG_US_EN_68016171001A.pdfpage 27 says:---------Quick Start: MessagingSend and receive quick text messages orfull emails.Find it: > Messaging > Universal InboxProblem is, I dont have a Universal Inbox. When I click on the Messaging Icon, all I get is(see photo): Top line says Messaging with a + sign on right side; and an icon, in the main screen area, that says Text Messaging and has a "1" on it. Im assuming that means 1 contact, but I have all my contacts on the phone (and yes thats more than 1)hen I click on the + sign at top right, a small window appears, below the text messaging icon, that says - Choose Account, on top line, and Text message below; (see attachment).
I am using Gmail Calendar. I have subscribed to the "Contacts' birthdays and events" calendar using the Gmail web interface. The Android Calendar App lists this calendar as synchronized and visible. Unfortunately, the anniversary, birthday, and other events from the calendar do not display. I purchased the CalenGoo App to troubleshoot this issue. CalenGoo also fails to display the the "Contacts' birthdays and events" content via the Android account. However, if I manually add my same Gmail account to CalenGoo and allow it to sync independently, then the events appear as expected. This indicates that Android is not actually synchronizing the events from this calendar, although the UI reports that it is.
I have tried deleting the Calendar Data from the phone, removing and re-adding the "Contacts' birthdays and events" calendar in Gmail, and re-syncing on Android various times. These actions had no effect.Is anyone with a Motorola Atrix HD seeing this behavior, or getting the contact birthdays and anniversaries to display?
