Motorola Photon 4G :: Screen Sometimes Jump Back Up Suddenly
Oct 4, 2011
Over the last week I've noticed sudden power loss on my Photon. It will go blank without warning. Plug it in and it will show 0%-10% battery power. Watch the screen and it will sometimes jump back up suddenly. From 10-20% to 100% before my eyes. I'm guessing it's a battery or phone issue. Don't see any other discussions about this. Planning on brining the phone in soon
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Jun 2, 2011
Could not figure out if its still there or not but before the update you used to be able to swipe screens and on the bottom you could jump from first or last screen instantly or vice versa can't seem to get it to do that don't know if I am doing something wrong or they took that feature away the little dots on the bottom that show which of the seven screens you are on are to small to touch
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Nov 16, 2011
I have a new issue that popped up today. While scrolling through my home screens, my phone will not jump to the main screen by pushing the Home button. It was working fine until about 1:00 today. I have also noticed that double tapping the home key brings up voice commands. Is there any way to turn this off?
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May 11, 2015
I have a new samsung galaxy s5 and I have found that when scrolling through my texts messages it quickly jumps back to the top of the list. What is happening?
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Apr 18, 2012
I have been getting error messages on my phone, first with mp3 and now with online videos, that the file type is not supported or cannot be played. Usually a reboot fixes it but not always. Not a consistent problem but once it starts it seems to happen a lot and then mysteriously stop.The second problem is my phone not ringing.Got yelled at for not answering the phone but it never rang. Shows missed calls but not making noise at all, even when I try to preview rings they won't play
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Jul 29, 2011
According to the tips&tricks section of Help Center, when I am on any home screen, pressing home again should take me to the middle home screen. Touching home from the middle screen should give me a thumbnail view of all home screens, enabling me to jump directly to anyone of them. Neither of these functions is working. Am I perhaps missing a setting?
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Oct 2, 2012
I am just updating my xperia pro to the new update ICS. And when it comes to the stage of "PREPARE" its loading, but then halfway through, the update suddenly stops and go back to the home screen of PC companion, I don't know what to do, I keep on repeating it but doesn't seem to pass by the stage of prepare.
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May 19, 2012
suddenly back to main screen when typing some Chinese words during compiling some message
Info:
iPhone 4, iOS 5.1.1
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Sep 18, 2011
What is the best way to snap back cover in place? Whatever sequence I use it seems that one of the plastic latches doesn't engage.
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Aug 29, 2011
I'm not sure that i'm the only one with this issue, but I have a custom ringtone set for both my calls and my notifications. Now what happens is when i plug my phone into my pc and use it as a mass storage drive (at least I think its whats causing the problem) my ringtones automatically switch from my custom ones to the default ones. This gets to be really aggravating to have to change them both back everytime, especially since I have an additional silent ringtone for all the oter notification sounds that you cant turn off (facebook, e-mail, and plugging the device in to the PC) which may I add, is an issue within an issue but I can live with it. My files are in the internal memory, not on the SD card and in the default media/audio/notifications or ringtones.
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Sep 2, 2011
With my new Photon, I am having some issues where a call will come in and have very bad crackling audio. If I hang up and call them right back, it is crystal clear. It's happened to me three or four times in two days. Do you think it's a defective unit?
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Mar 5, 2012
I shut my Photon down and plug it in and it turns back on. I plug it in and power it down and it turns back on. I power down, remove the battery for 15 seconds, reinstall the battery and plug it in and it turns back on. No new software or apps that I'm aware of. It just started doing this today and we've had it for six months.
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Oct 14, 2011
I was on Verizon with a Droid 2 when you did the 2.3.3 test a couple of weeks ago. On 10/9/2011 I moved to Sprint and bought a Photon 4G. I just updated my HEX MEID in this forum profile. My phone did the initial reboot but came back with Update Failed.Update Motorola Software says. An Update is currently being downloaded. You will be notified when the download is complete. There is no indication anything is happening. It's been this way for close to an hour now.
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Jun 2, 2015
s6 edge.When I am on homescreen 1, how can I get to homescreen 5 without having to swipe over to the right 5 times? How come I can't just swipe left 1 time and go from 1 to 5. Here I will put it another way. Instead of going through my homescreens like 1,2,3,4,5,4,3,2,1. What if I want to go 1,2,3,4,5,1 by swiping?Or 1 straight to 5 by swiping left. Etc.
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Aug 16, 2011
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
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Apr 17, 2012
I need to do some testing with a UMTS femto cell. (reason behind my madness)Does anyone know if it is possible to flip the photon in a UMTS mode and then back to a normal state when done?
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Nov 19, 2010
I updated my X10i to 2.1 on Orange and am noticing that there's a problem with my Timescape (great app btw) where the phone suddenly goes from Timescape spline to the Home Screen without me touching anything. The phone seems much slower now in loading some apps - one main example is the text/mms messaging app.
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Apr 7, 2012
Occurred 3rd time in last 2 months(well spread incidents) - Photon just starts rebooting continously on its own (shuts down - loads back to the startup screens - connects to sprint - shuts down again..... loop continues non stop). During the restarts if it is un-noticed for a while the phone gets very hot. The only way to stop is to pull the battery out, after which it starts fine.Not sure what the issue is. Any thoughts? Would not prefer to do a factory reset as there is no observed pattern, all three incidents were when phone was not being used and was in the pocket. No extra apps are running generally whenever I check through the task manager - I cannot check while the phone is rebooting though.
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Jun 1, 2011
how to quickly jump from the bottom of a web page back to the top? I'm using the built in browser my Atrix came with. This is the only feature I miss from my iPhone.
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Jun 19, 2012
My Photon automatically defaults to the dial screen when I press the call button from the home screen. It used to display the last tab used or recent calls if I had missed one. I have scanned through all of the options and can't seem to find an option to change this.
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Jul 2, 2011
how to be able to jump between mulitple pages/screens/applications? With my Blackberry, if I was on one page, I could click a button, and it would give me the option to go to the home screen and then anywhere else I wanted to go. Then, go back to the original application, and still be where I left off. I was uploading pics on Facebook, and I tried going back to the gallery page to preview the rest of the pics for possible upload, but when I hit the home icon, then menu, then gallery.....it kept taking me back to the Facebook notification page. I'm sure with the Android system, it is possible to do it (if the Blackberry can), I just can't figure out how.
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Oct 5, 2012
When I use face unlock, or pattern unlock, when the phone gors to slee, and I press the power button I just get a black screen where the pattern unlock or face unlock feature should. The the only way to unlock the phone is to keep the power button press as is Im about to turn the phone off, and then cancel....then I get get the pattern unlock screen.
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Aug 9, 2011
i woke up to yet another issue today, i love my phone, so i am trying to be patient. Today the screen will not go to sleep/time out. i checked the settings, it was still set to one minute, so i changed it to 30 seconds ..didnt help. I did a battery pull.Screen on. I still can manually put it to sleep with the power button, but this is not good.Its sucking my battery life!
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Oct 19, 2011
you can see this is about the motorola photon 4G on sprint. so what happened was i am using my phone and all of the sudden my screen shuts off. Now the screen isnt turning back on. However the phone is working fine. For example my phone was ringing and i imagined the phone screen working and BAM i'm on the phone speaking as if this phone worked at 100%.
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Aug 2, 2011
Anytime I scroll, the screen flickers and the text is blurred. I used the D7 Google Reader in night mode with white text on black background. While scrolling an article, it is almost unreadable until you stop scrolling. If not, this may cause me to return the phone.
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Nov 17, 2011
I use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
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Dec 29, 2011
Today after turning my phone back on it got stuck on the 'Now' screen and wouldn't finish powering up. During this time my phone was connected to the network and the phone received messages and rang once but of course I couldn't view the messages or answer the calls. I wasn't able to turn it off either. The only way to fix it was to pull the battery.
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Feb 7, 2012
I've been using the pattern screen lock since I got my mopho in november. It's been working smoothly until now. I recently decided to change it, so I go to settings put in a new pattern and confirm it no problem. I locked it to try it out and now when I press on the first circle it doesn't light up and it doesn't show a trail behind it. The screen also shuts off in 3 seconds. Now I can't unlock my phone. I'm not running any lockers or launchers just stock android. I searched google and these forums for lock screen bugs but I haven't found anything similar to my situation.
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Aug 17, 2011
the lock screen is almost all black. i want to see my wallpaper not hide it.
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Jan 23, 2012
Recently, i am observing problem with my Photon 4G. Screen turns on automatically and then turns off also !! However, this is observed frequently and thus unnecessarily eating battery.
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