Motorola Photon 4G :: Music/ Video Suddenly Not Playable And Phone Not Ringing?
Apr 18, 2012
I have been getting error messages on my phone, first with mp3 and now with online videos, that the file type is not supported or cannot be played. Usually a reboot fixes it but not always. Not a consistent problem but once it starts it seems to happen a lot and then mysteriously stop.The second problem is my phone not ringing.Got yelled at for not answering the phone but it never rang. Shows missed calls but not making noise at all, even when I try to preview rings they won't play
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Jul 7, 2015
I have a problem every time i download music or videos on my xperia z2 i cant play it after a couple of time! (after 1-3 days or a week later).
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Even when i open the video/music file a message shows up!
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video/ music not found
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Video/ music cannot be played
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Nov 3, 2011
Suddenly my phone has stopped ringing, it doesnt ring for anything at all. i checked everything in the profile and everything is in place. the profile is normal, volume is full, holster setting is set to always...but even the "try it" option doesnt make it ring........but if i play the ringtones individually or any media file, it plays....that means my speakers are all fine....and at the same time my DM stops working as soon as i connect my phone.
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Nov 22, 2011
Just looking for a free software that I can use to convert video so it's playable on my 9800.I've found many trials but they all have watermarks.
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Aug 8, 2015
When I had the Z3 for only a few months, everything was working fine. After a few updates it seems as though the videoformat has changed, because I can't import them in any software on my computer. Windows Media Player won't play them, Sony Vegas editing software won't accept it, Avidemux won't convert it. When I open the folders with videofiles from the Z3, no image of them can be displayed. It suddenly seems completely incompatibable with anything on Windows. How do I get to use the stills and video shot with my Z3 again?
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Oct 4, 2011
Over the last week I've noticed sudden power loss on my Photon. It will go blank without warning. Plug it in and it will show 0%-10% battery power. Watch the screen and it will sometimes jump back up suddenly. From 10-20% to 100% before my eyes. I'm guessing it's a battery or phone issue. Don't see any other discussions about this. Planning on brining the phone in soon
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Jan 23, 2012
I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?
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Jun 15, 2012
This afternoon my speaker on my phone stopped working. I can not hear it ringing when someone call, but if I see someone calling and I answer the call they can hear me and I can hear them fine. I also can't not put the caller on speaker at all , I also can't hear my music or gaming apps. When I turn my phone on or off it does not make a sound as well. I have turned the phone off and turned it off by pressing the top button and home button at the same time and that did not work. I checked the volume and the mute button and the volume is up all the way.
Info:
iPhone 4S, iOS 5.1.1
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Mar 18, 2012
I'm totally confused that my photon 4g does have native call app or not meaning like wise in samsung mobile it shows video call option whenever im calling to anyone but my photon doesnt showing any option lyk tht...Please Provide necessary details regarding native call app on my contacts how to enable it in my photon
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Aug 14, 2011
I'm unpleasantly surprised to discover that the Photon is not an approved device on the Skype android app and there is no way to change that on the Photon's settings. Is there a workaround or am I missing something?
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Sep 24, 2011
I would like to upload a short video to facebook right from my phone. I can send a photo via quick upload but can't seem to send a video.
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Apr 20, 2012
Can't download Photos/Video to PC..won't connect...
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Oct 18, 2011
My phone only seems to show full screen video with the top of the video on the volume button sides and the bottom where the charger hooks in. Is this the norm? When I rotate to put the charger on top (aka, so I can charge the battery while doing something so battery draining), nothing happens, the video won't rotate. (This was flash emedded video on a web page.)
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Dec 8, 2014
I have an iPhone 4 with OS 7.1.2Â Â Â It is about 3 years old and has been working well, until recently.
Now it will not ring my Phone or my Messages or my Errands unless I have the home page open.
This is bad, because I miss my calls, messages and appointments this way.Â
I don't know if the following has anything to do with it:Â I also have a defective Home button.
It works occasionally, so I usually use the top button on the device to turn it on and a soft button to get to the home page from anywhere.
Info:
iPhone 4, iOS 7.1
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Nov 4, 2011
Is there any way to force the screen to allow for one to watch full-screen streaming video with the kickstand engaged and the power cord plugged in? I cannot get any of my usual streams (tennistv.com, sprinttv, many, many more) to rotate so that the power cord is at the top of the phone.
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Aug 29, 2012
Any way to turn off the camera/video shutter sound?
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Dec 6, 2014
My iPhone 5 suddenly stopped ringing and sends incoming calls right to voicemail. It doesn't happen on all calls but about 80% of the time.
Info:
iPhone 5c, iOS 8.1.1
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Sep 1, 2015
my android turbo does not ring. If I click the phone, I can hear the other person but I miss many calls because it has stopped ringing!
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May 11, 2011
so strange that my defy just suddenly off while i'm listening to music, and that time the battrie around 70%, and i happen 3 times, what happen with my defy
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May 14, 2012
I saw a post on this via google but is there a fix to the issue? I saw a drag and drop fix that I attempted but it dod not work, not sure if its because i tried a "replace" rather than delete and re-drag.
The Sync feature via itunes is great this suddenly started happening with some files.
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Mar 13, 2012
I only have the icon for the music player. When i try to open it on the icon it states"Application not installed" My wife just purchased a photon today and her motorola music player version 2.3.4 is installed and up and running perfectly. How can i get this app/version installed properly back on my photon.
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Oct 28, 2012
It doesn't seem to matter what musiv player I am using but if I am moving around like walking, Music will speed up and slow down and the player will stop for a while and then start up. I thihk the stopping is happening when the Photon is acquiring data. Is there any way to prioritize the player so it wont stop? Does anyone else have an issue with the player speeding up? It doesn't speed up radically, just enough so that the music pitches up about a halt step. As a musician, this is terribly annoying.
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Oct 10, 2011
I've got the Photon after having an Atrix for about 6 months i think this phone is great but I'm having an issue with the Media Link and Itunes, I can sync my playlists and actually see the songs with the music player but any song I try to play it says it can't read the format. I took a look at files info and they are in m4a format, isn't media link supposed to convert them?
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Jan 8, 2012
if there's a way to keep the music player going in the background while I'm playing a game. I use Google'a music app, was kind of disappointed with the stock music player. Does anyone know if there's a setting somewhere that I'm missing, either in Google music, on the phone, or in the game?
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Aug 16, 2011
Has any one experienced this, the music app will be playing the music wither in a play list or just an album and the program stops. I do not get a force close prompt nor is the program running. It does not do it with the same songs it is purely random when it decides to stop as far as the music I am playing.
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Nov 5, 2011
On my iPod I use regular in ear headphones with a 3.5 mm jack, but also have a dongle type thing in line with them so I can control the volume, advance songs, that kind of thing. Is there something for the Motorola phone like that? I have been looking all over. I use my phone while running and want to skip songs sometimes. I tried a few Bluetooth headsets and they allow this function, but none are comfortable or sound all that great.
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May 5, 2012
Yesterday I was listening to music on my Photon using the Google Play Music app and my phone rebooted twice (only while using this app). I am not sure if it is an issue with Google Play Music app or what. I will post this message with Google and see if they can pinpoint the issue as well. But I wanted to know if any other Photon users were experiencing this as well?
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Oct 2, 2012
am facing problem related to Headphone 3.5mm jack. In my phone this jack in not working. So I am not able to listen music via Headphone. I want to Repair my phone.
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Dec 12, 2012
I just got the Motorola Photon Q and so far I really like it. It is different navigating than my previous phone, though. I am currently using my old 2 gb sd card and want to get a 16 gb card, but can't figure out how to transfer my music files that I downloaded from Amazon MP3 cloud to my phone. It appears they are stored on internal storage, which I suppose is ok for now, but when I get a new card I want to store them on my larger 16 gb card. I can access them by going to settings,storage, audio, then complete action using files, device storage, and then they are listed as amazonmp3.
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Dec 1, 2011
Whenever I take a look at my battery usage on my Photon, I always see Music and Media rather high in the list. In fact when I checked just now Media was at 12% and Music was at 11%, 3rd and 4th in the list. (The phone's only been on for about 90 minutes.) Since both of these apps suck, I have other apps that I use for photos (QuickPic) and music (MixZing) and don't bother using the built in apps. It's bad enough that I can't remove these apps, but the fact that they're adding extra drain on the battery adds injury to insult. When I inspect the running apps, for Music I found AmgSyncService running which appears to be part of MotoBlur. Searching the web the only thing I was able to find was a similar question posted on the xdaDevelopers forum. I suspect there is a similar process running for photos as well, but it hasn't shown up in my list of running processes.
Other than manually killing the AmgSyncService process everytime I start the phone, is there any way to disable this process to prevent it from starting up?
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Sep 15, 2011
Anyone have a problem with music skipping when playing off the Micro SD card? It's random, which eliminates the possibility of a bad file or corruption during the sync, and seems worse when the 4g function is turned on. Interestingly, the Photon is advertised as having 1GB of RAM, but the most I ever have available is 440MB.
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