Motorola Photon Q 4G :: My Screen Won't Unlock
Oct 5, 2012
When I use face unlock, or pattern unlock, when the phone gors to slee, and I press the power button I just get a black screen where the pattern unlock or face unlock feature should. The the only way to unlock the phone is to keep the power button press as is Im about to turn the phone off, and then cancel....then I get get the pattern unlock screen.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Aug 3, 2011
I discovered a security issue witht he cardock.
If my phone is locked and I am using a pin number for security, the phone never asks me to input my pin number once I place the phone in the cardock. The phone wakes up, unlocks and goes to the car dock screen. This is a bit scary, if that is all a person has to do to gain access to a locked phone.
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Jun 19, 2012
My Photon automatically defaults to the dial screen when I press the call button from the home screen. It used to display the last tab used or recent calls if I had missed one. I have scanned through all of the options and can't seem to find an option to change this.
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Aug 9, 2011
i woke up to yet another issue today, i love my phone, so i am trying to be patient. Today the screen will not go to sleep/time out. i checked the settings, it was still set to one minute, so i changed it to 30 seconds ..didnt help. I did a battery pull.Screen on. I still can manually put it to sleep with the power button, but this is not good.Its sucking my battery life!
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Oct 19, 2011
you can see this is about the motorola photon 4G on sprint. so what happened was i am using my phone and all of the sudden my screen shuts off. Now the screen isnt turning back on. However the phone is working fine. For example my phone was ringing and i imagined the phone screen working and BAM i'm on the phone speaking as if this phone worked at 100%.
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Aug 2, 2011
Anytime I scroll, the screen flickers and the text is blurred. I used the D7 Google Reader in night mode with white text on black background. While scrolling an article, it is almost unreadable until you stop scrolling. If not, this may cause me to return the phone.
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Nov 17, 2011
I use my phone with a wired headset (no hang up botton on the headset). This also happens on speaker phone. If I'm on a conversation for several minutes and its time to hang up--I have to unlock and enter my password (required for corporate activesync) then push the end call button. This makes hanging up an awkward process--having to fumble around for several seconds while the other party gets to listen to you doing it. The lock doesn't happen all the time.
But one way for sure to recreate the behavior is to:
1. Set your screen timeout to 15 seconds.
2. Call the phone from another line. Answer phone and put it on speaker phone. Or use wired headset as I do.
3. Wait for screen timeout or just press power button while on the call. Now wake the phone up. The phone may or may not be locked now. But if you now press the Home softkey, the screen will certainly lock....while you are on a call! This means you know have to slide the lock and enter security code just to hang up on someone.
A better practice from a design stand point is that the phone should never lock while you are on a call. What purpose does it serve to lock while on a call? When it locks you can neither hang up, push dial tones, answer call waiting, etc. until you unlock it. This needs to be fixed.
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Dec 29, 2011
Today after turning my phone back on it got stuck on the 'Now' screen and wouldn't finish powering up. During this time my phone was connected to the network and the phone received messages and rang once but of course I couldn't view the messages or answer the calls. I wasn't able to turn it off either. The only way to fix it was to pull the battery.
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Feb 7, 2012
I've been using the pattern screen lock since I got my mopho in november. It's been working smoothly until now. I recently decided to change it, so I go to settings put in a new pattern and confirm it no problem. I locked it to try it out and now when I press on the first circle it doesn't light up and it doesn't show a trail behind it. The screen also shuts off in 3 seconds. Now I can't unlock my phone. I'm not running any lockers or launchers just stock android. I searched google and these forums for lock screen bugs but I haven't found anything similar to my situation.
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Aug 17, 2011
the lock screen is almost all black. i want to see my wallpaper not hide it.
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Jan 23, 2012
Recently, i am observing problem with my Photon 4G. Screen turns on automatically and then turns off also !! However, this is observed frequently and thus unnecessarily eating battery.
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Dec 8, 2011
I am having problems with my screen. Will not time out even though I go back to settings and redo or change. The screen dims for a moment randomly and then lights full again but will not time out. Also there are a few random times when it seems to loose all touch sensitivity (I cannot unlock!) or if it is unlocked cannot do anything - screen seems to be frozen. And now the proximity sensor doesn't work - the screen is still active once it is up to my ear and it's dailing random numbers while I am trying to talk.
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Aug 17, 2011
if you look at the display at any angle other than directly the screen looks yellow/green all washed out
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Aug 24, 2011
I would like to be able to set my Photon 4g so that the home screen is in landscape mode without having to open the kickstand or use a dock. Is there a simple setting or an app that will let me toggle this behavior? In my case I have a third party car dock and I want to set the home screen to landscape when I dock it and plug in the power connector.
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Jul 27, 2012
I know how to clear the cache on the photon 4g through the recovery screen. But how long should it say starting rsd protocol support before moving to saying fastboot and all?
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Sep 3, 2011
Not sure if this is a configuration issue, faulty phone, or known bug, but my Photon's screen does not automatically unlock after pulling the phone away from my head after a phone call. My wife's Nexus goes dark (locks) during a call, and the screen comes back on (unlocks) after her call is complete.
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Nov 30, 2011
It rebooted itself once and was fine. Then the screen flashed to a sprint logo and its stuck with the yellow word 'NOW' (like advertisement) on the screen. I've tried plugging in and toggling the power button. I just got this phone and still am figuring it out. Also the notification light is flashing a pink color as well.
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Dec 2, 2011
I have a trouble. After connection to TV and disconnection via hdmi cable the screen of photon is never turned off, only manual or after rebooting. Stock ROM 198_7, root, motorola's hdmi cable, TV panel.
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Aug 30, 2011
how to activate the full screen keyboard on my photon while I'm using the hd dock? I have a wireless mouse, and I'm waiting for a keyboard but for some reason, I can't figure out how to bring up the full screen keyboard on the actual photon while I'm using the hd dock. I know it can be done because I saw it at the sprint store and I read of others doing it but all the searching I've done hasn't lead me to an answer. To clarify, I'm trying to figure out how to bring the keyboard up on the photon screen so I can type in web top mode until my regular keyboard arrives.
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Oct 4, 2011
Over the last week I've noticed sudden power loss on my Photon. It will go blank without warning. Plug it in and it will show 0%-10% battery power. Watch the screen and it will sometimes jump back up suddenly. From 10-20% to 100% before my eyes. I'm guessing it's a battery or phone issue. Don't see any other discussions about this. Planning on brining the phone in soon
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Oct 18, 2011
My phone only seems to show full screen video with the top of the video on the volume button sides and the bottom where the charger hooks in. Is this the norm? When I rotate to put the charger on top (aka, so I can charge the battery while doing something so battery draining), nothing happens, the video won't rotate. (This was flash emedded video on a web page.)
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Dec 21, 2011
Recently I had a white strip appear at the bottom of my home screens. If I change wallpaper it stays. If you double click home to minimize and show all windows, it dissappears.
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Sep 15, 2011
Is there a free app for a continous scrolling home screen?
Looks like I have 4 home screens and when I get to the end it doesn't scroll to the next page - I have to scroll back. By the way, coming from a 4 year old Samsung LG Rumor phone
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Nov 15, 2011
When I try playing a game, particularly racing games where you have to hold down a button on the screen, the screen will become unresponsive in the one spot. Then after a second or two it will become responsive again, then unresponsive again. The process repeats the entire game.You can test this by downloading a racing game and then holding down the gas button. I experience the car slowing down or coming to a stop from holding down that one area for long periods of time (usually 30 seconds). After about 2 seconds, the screen will become responsive in that area again and the car will speed back up, but then it will become unresponsive again in just a few seconds..
This problem I have noticed will multiple racing games from different developers. Here are two games I notice it the most in: RacingMoto and Top Truck Free.I also posted over at XDA and someone said it has to do with preventing the screen from coming on in your pocket.I was wondering if Motorola is planning on fixing this because Sprint is marketing this phone as the "Gaming Guru's Weapon of Choice". It's a little hard to become a gamer on this phone if the screen becomes unresponsive.
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Aug 2, 2012
keeping the screen of my phone on while busy with a call?
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Jan 31, 2012
Just got my Photon a couple weeks ago. Not too long after setting it up I started having issues with the screen not completely waking up from sleep. I'll press the power button to turn on the display and unlock the phone, but only the blacklight turns on. So the bottom four buttons light up and there is a slight glow the the main screen. All I have to do to fix the issue is turn off the screen then back on and it works. It's not too inconvienent but I get the feeling this isn't a feature I bought the phone for.
Also important to note when the backlight comes on I can still operate the screen, just blindly. I get haptic feedback and can navigate to certain areas.I've tried a uninstalling certain apps, turning off pocket detection, and ultimately a factory reset. Nothing works.
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Feb 29, 2012
Any way to decouple the display timeout from the screen lock? In other words, when the display times out after 30 secs., I would like to just touch the display to wake it up rather than going through the 2 step process of unlocking the screen.
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Sep 15, 2011
I downloaded a couple of new apps last night to help me manage my Photon a bit tighter. I downloaded Sleep Silencer (turns ringer off at night) as well as Easy Profiles (same idea - allows me to change profiles quickly so I can give my wife some rest from the notifications/ringer after 11pm). Also downloaded a new app I'd never seen before called UltimateFavs Pro Free (a nifty carousel of apps via double clicked Home button).
Well...one of these apps is now causing an issue I have no idea how to resolve. The Home/Desktop screen is black/blank. Nothing I do will get it back up again. However, everything is still working...all my notifications are coming in...but I can't read them...phone is ringing...but I cannot answer
I'm looking for a way to boot into "SAFE MODE" so I whatever process is downloading at bootup will STOP and let me get to the Home screen. Once I do that, I'll delete these apps 1 at a time until I find the one causing it.
I've looked on this thread and cannot find the steps to boot into Safe Mode. I think it's Volume Down while turning on handset, but that gets me to FastBoot and I'm not sure what that is?
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Oct 4, 2012
request: Allow Home Screen Position to be changed from the farthest left position. I like my home screen in the middle, it allows me to put work to one side and personal to the other.
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Aug 30, 2011
I added a ms exchange account from my company and now the options to use a pattern for unlock are greyed out. Also under owners, it shows that exchange account.
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