Motorola Photon 4G :: Screen Not Completely Waking Up From Sleep?
Jan 31, 2012
Just got my Photon a couple weeks ago. Not too long after setting it up I started having issues with the screen not completely waking up from sleep. I'll press the power button to turn on the display and unlock the phone, but only the blacklight turns on. So the bottom four buttons light up and there is a slight glow the the main screen. All I have to do to fix the issue is turn off the screen then back on and it works. It's not too inconvienent but I get the feeling this isn't a feature I bought the phone for.
Also important to note when the backlight comes on I can still operate the screen, just blindly. I get haptic feedback and can navigate to certain areas.I've tried a uninstalling certain apps, turning off pocket detection, and ultimately a factory reset. Nothing works.
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Mar 23, 2015
My phone has developed a condition of not waking after the screen went to sleep. I am not sure it started after Lollipop 5.0.1 or not. But it is doing that more frequent with time. When I tried to double tap to wake the phone, only the task bar on top, the home, and back button at the bottom lighted up. If I press the power button, the screen will go black completely. Press the power button again and the task bar and the other two button lighted up again. The way to finally wake up the phone is repeatedly pressing the volume up and down button together. This could require several minutes of pressing the volume button to get the screen to turn on. The phone is not rooted. It works fine when the screen is on.
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Aug 9, 2011
i woke up to yet another issue today, i love my phone, so i am trying to be patient. Today the screen will not go to sleep/time out. i checked the settings, it was still set to one minute, so i changed it to 30 seconds ..didnt help. I did a battery pull.Screen on. I still can manually put it to sleep with the power button, but this is not good.Its sucking my battery life!
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Jan 21, 2012
Seems to be a subset of individuals having problems with their WIFI Xoom going to sleep and not waking up or rebooting while sleeping. Its been discussed in other threads but thought it would be helpful to have people post the problem in a new thread to get more visibility and gather more information for Motorola so maybe they can help get it fixed for everyone who is having the problem.General Assumption on common Symptom:Xoom is going to sleep if left idle and is not waking up. Additionally if left idle is also observed to be rebooting on its own. Often takes the 3 finger salute (vol up + vol Down + power) to get device to come back on. Battery life seems to be lower than normal due to problem.
Is Xoom refusing to wake up when attached to power when it goes to sleep? Is Xoom refusing to wake up when not attached to charger when it goes to sleep? How long does it take after device is sleeping for problem to occur? Is there any difference with device "freezing" or not waking up from when let it go to sleep on its own, or when you hit power button to put it to sleep? Have you done a factory reset on your device? If you have done a factory reset did you test the device for problem before adding your applications back?When trying to wake up device how many times did you push power button?Is device appearing to reboot itself and when is it doing so? While you are trying to get it out of sleep mode? (when power button is pushed)Spontaneously without any user interaction with the tablet? Other? Does your battery seem to be draining much faster than normal?Does problem occur if Xoom is connected via USB to the PC?Does is always come out of sleep? Does it randomly reboot?
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Oct 11, 2012
I plug the phone in to charge at night, when it's fully charged, the screen lights up for a minute (to tell me it;s charged, i guess). This discharges the battery. It goes back to sleep. It then wakes up again, telling me it;s charged. repeat
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Oct 26, 2011
use the photon on a non-sprint network eg. in another country.......if yes.....do you experience the Sleep of Death and Random Reboot problems.....??becaose as far as i have read the threads i think the problems are seen while connected to sprint's network or while returning to sprint's network after roaming i.e. while switching networks.......
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Jan 26, 2015
Is there a way to disable the screen from waking up every time you wave your hand by it?
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Oct 14, 2012
My phone has an intermittent problem. It has been happening on and off for the past few weeks, but I dismissed it because it really doesn't cause me any issues.When wake the phone for the first time in the morning (using the side button above the volume), I'm met with a pixellated and hard to read screen. To fix this, I simply press the sleep button again, then wake it. The screen problem won't recur for the rest of the day, but is likely to happen very first thing the next morning.I've attached two photos, one of the screen problem, and another of how the screen looks normally. You can see there is a big difference.
Personally, I'm not that bothered by the problem the phone works fine in all other respects and the screen is obviously fine. I don't know if it's a software bug, or if I have some kind of hardware problem that could escalate.I'd rather not be without my phone, I really like it, and would be willing to put up with the problem if it doesn't get any worse. But, perhaps you think I should get it checked out sooner rather than later?My partner bought this phone on the same day, and he hasn't had the problem once.
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Aug 14, 2011
I noticed that whenever I am making/receiving calls, the screen flashes every few seconds. I wonder why it is doing that. I have never seen this on any other phone before. At first I thought it was related only to the silent call issue that the screen flashes every few seconds but even when I am able to make a regular call it still does this.
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Jun 6, 2011
When i turn off my 9780 it appears to go to sleep, not completely shutting down.
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May 30, 2011
Bluetooth ear bud will not work once sc. Have tried unpairing, turning off device, and rebooting.
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May 21, 2015
I have it set to keep the screen off during sleep mode, bu my screen still comes on. Audio stays off, but not screen.
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Jan 10, 2013
The screen goes to sleep after the specified time (default of 30 seconds, I have not changed that) even when on a call (both normal calling or when on speaker) Problem is, the only way to activate the screen again is to hit the power key, but this also hangs up the call. Is this a feature/bug, and is there a way around this issue? I don't really want to change the time to sleep to a longer time, as this would waste the battery for other use.
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Jan 8, 2012
I am currently having issues with my Atrix 4G since the start of the New Year (2012). I have had the phone since July with no problems, but not i hear and sense feedback, but it takes over a minute for the phone to reawaken from sleep mode (screen to turn on to the unlock screen).
Once it does, I see the cellular signal strength icon showing it was disconnected and trying to re-acquire the cell netwrok (not the wifi part, the AT&T part).
This long delay puts a real damper on how I can use the phone to make a quick call, or snap a random photo to capture a moment.
Once I'm in, however, it'll work fine for a while, and then if I am NOT using wifi, it may lock up the screen refresh (I get haptic and audio feedback on my taps until the buffer fills, but screen freezes and even turing the unit off does not shut the screen) and sometimes it'll be minutes before I see the cell signal thing do the same thing, or I just get tired of waiting and pull the battery.
if this is a settings thing or a hardware or OS issue. My phone is under warranty, but I don't want to swap it out without knowing if there's a fix. I hate to get a new phone and find out it's happening again.
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Jan 25, 2012
I have noticed while on a call the screen will go dark, and when I go to end the call it does not light back up so I can see the end button. I find that I have to push the power button to get the screen to wake up so I can see the end button.
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Jan 12, 2013
I've noticed this because I'm currently using Velis auto brightness which sets the brightness of the screen. The problem seems to be that 'dim' function before the screen sleeps is actually brightening the screen. I'm guessing system is not checking the current brightness of the screen. It would be great if this could be rectified.
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Jul 5, 2015
My Tmobile S6 will randomly turn the screen on, as if I hit the power or home buttons. I noticed this while it is sitting on my desk, not being charged. Once I noticed this, I have seen more and more instances of it when I pulll the phone out of my pocket and random apps will be open. This has been causing me to have much lower battery life than expected.
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Jul 22, 2015
I love this phone but all the texts I get, this battery is gonna drain in no time.
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Jun 29, 2014
Just today, my phone started waking itself up every few seconds after I had pressed the lock button and this is severely draining my battery. It has been doing it all day. I restarted my phone and it keeps happening. I have not manually updated anything recently. What can I do to make it stop!?
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Jun 19, 2012
My Photon automatically defaults to the dial screen when I press the call button from the home screen. It used to display the last tab used or recent calls if I had missed one. I have scanned through all of the options and can't seem to find an option to change this.
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Feb 25, 2012
when I upgraded my phone to the update 4.0.2.a.0.62, it always shows a blank screen whenever I tried waking it up using the power or the home button, I also tried resetting my phone, but it still shows a blank screen, is there something I have done wrong when I updated?
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May 31, 2011
I am getting the most ridiculous battery life of any phone ever, I can't work out if that's because I have some dodgy app on there which insists on checking my Twitter every 60 seconds (The culprit on my old HTC Hero) or if I can't put this gorgeous piece of technology down.When I do get on with my actual work however, the shining slab of powerful bliss sitting between my keyboard and PC screen, I notice the screen wakes up every so often for no reason what so ever.
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Apr 22, 2015
is there no way to stop notifications from waking the screen? Everytime I get any sort of notification, my screen wakes up to display the notification on the lock screen, and then goes back to sleep a second later. I would like to turn this off and it drains battery.
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Oct 8, 2015
I got marshmallow update yesterday and it is awesome, but I am facing one small issue. My screen stays off after a call ends. Why is that? Facing this issue in android 6?
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Mar 8, 2015
I found that after my phone has been on for a period of time (hours or a day maybe) my screen will dim but not go completely dark. That is, normally it dims after about 20 seconds, then goes off a few seconds after that - like it seems it should. But after some hours of use it will dim after a prescribed time period but never go dark unless I tap the power button. If I shut down the phone and start it up it seems to work properly again for a period of time before it starts exhibiting the same behavior.
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Sep 5, 2014
This has happened several times lately. Green 1520 less than a month old. Sometimes when I wake up the phone, the screen simply won't respond to touch. It's not a matter of it lagging on waking (which also happens), it flat out won't respond period. I would rather not have to go through getting a replacement already.
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Jul 26, 2015
This annoying issue just started in the last few days. I use wireless charging almost exclusively including in the car. Once the phone is completely charged it cycles between charging and not charging. Every time it starts charging again it wakes the screen up and does the charging started notification which means a I get a notification sound about every minute or so.
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Oct 5, 2012
When I use face unlock, or pattern unlock, when the phone gors to slee, and I press the power button I just get a black screen where the pattern unlock or face unlock feature should. The the only way to unlock the phone is to keep the power button press as is Im about to turn the phone off, and then cancel....then I get get the pattern unlock screen.
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Oct 19, 2011
you can see this is about the motorola photon 4G on sprint. so what happened was i am using my phone and all of the sudden my screen shuts off. Now the screen isnt turning back on. However the phone is working fine. For example my phone was ringing and i imagined the phone screen working and BAM i'm on the phone speaking as if this phone worked at 100%.
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Feb 1, 2015
I just purchased a LG G3 (coming from a Note 3) and noticed that notifications do not wake up the lock screen like the Note did. Also, when I do receive a text, I have to swipe to unlock the screen and it does not give a preview of the text, only who sent it. Is this a limitation of the phone? For work, I need the preview on the lock screen.
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Aug 2, 2011
Anytime I scroll, the screen flickers and the text is blurred. I used the D7 Google Reader in night mode with white text on black background. While scrolling an article, it is almost unreadable until you stop scrolling. If not, this may cause me to return the phone.
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