Motorola Xoom :: ICS - WIFI Going To Sleep And Not Waking Up Or Rebooting While Sleeping?
Jan 21, 2012
Seems to be a subset of individuals having problems with their WIFI Xoom going to sleep and not waking up or rebooting while sleeping. Its been discussed in other threads but thought it would be helpful to have people post the problem in a new thread to get more visibility and gather more information for Motorola so maybe they can help get it fixed for everyone who is having the problem.General Assumption on common Symptom:Xoom is going to sleep if left idle and is not waking up. Additionally if left idle is also observed to be rebooting on its own. Often takes the 3 finger salute (vol up + vol Down + power) to get device to come back on. Battery life seems to be lower than normal due to problem.
Is Xoom refusing to wake up when attached to power when it goes to sleep? Is Xoom refusing to wake up when not attached to charger when it goes to sleep? How long does it take after device is sleeping for problem to occur? Is there any difference with device "freezing" or not waking up from when let it go to sleep on its own, or when you hit power button to put it to sleep? Have you done a factory reset on your device? If you have done a factory reset did you test the device for problem before adding your applications back?When trying to wake up device how many times did you push power button?Is device appearing to reboot itself and when is it doing so? While you are trying to get it out of sleep mode? (when power button is pushed)Spontaneously without any user interaction with the tablet? Other? Does your battery seem to be draining much faster than normal?Does problem occur if Xoom is connected via USB to the PC?Does is always come out of sleep? Does it randomly reboot?
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Jun 1, 2012
Before the upgrade to ICS I had my WiFi Xoom set to turn off WiFi when put to sleep and restart it automatically when awakened. Now that it has been upgraded to ICS it doesn't do this - WiFi stays on. I can't seem to find out where to set it to do this under ICS. As a matter of fact, I can't remember how I did it with Honeycomb.
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Jan 31, 2012
Just got my Photon a couple weeks ago. Not too long after setting it up I started having issues with the screen not completely waking up from sleep. I'll press the power button to turn on the display and unlock the phone, but only the blacklight turns on. So the bottom four buttons light up and there is a slight glow the the main screen. All I have to do to fix the issue is turn off the screen then back on and it works. It's not too inconvienent but I get the feeling this isn't a feature I bought the phone for.
Also important to note when the backlight comes on I can still operate the screen, just blindly. I get haptic feedback and can navigate to certain areas.I've tried a uninstalling certain apps, turning off pocket detection, and ultimately a factory reset. Nothing works.
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Feb 2, 2012
I just got a Xoom and have been getting constant random reboots. I can't repeat exactly what is causing it; it seems to be mostly random - e.g. web browsing, reading a PDF, browsing the market, etc. I've tried to do a factory hard reset twice already, but still get the random rebooting. Sometimes it will do a full reboot where I see the Motorola logo and other times it will sort of do a half-reboot and I only see the boot animation video and not the Motorola logo.
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Mar 23, 2015
My phone has developed a condition of not waking after the screen went to sleep. I am not sure it started after Lollipop 5.0.1 or not. But it is doing that more frequent with time. When I tried to double tap to wake the phone, only the task bar on top, the home, and back button at the bottom lighted up. If I press the power button, the screen will go black completely. Press the power button again and the task bar and the other two button lighted up again. The way to finally wake up the phone is repeatedly pressing the volume up and down button together. This could require several minutes of pressing the volume button to get the screen to turn on. The phone is not rooted. It works fine when the screen is on.
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May 28, 2011
I have tried lightly pressing the power button to get this puppy to sleep, but the battery runs down anyway. So, maybe I'm doing something wrong. How do you get the xoom to sleep?
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Nov 26, 2011
When coming out of sleep mode the touchscreen stops working. Of course several times this has been right at the moment I grab the tablet to show how equal or dominant over the iPad it is.
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Sep 13, 2011
My xoom has just turned itself off on its own 3 times in a row. does this mean its broken? Is there a fix for this issue
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Jan 2, 2012
My 3 day xoom 2 10.1 keeps on rebooting itself.This is really really frustrating.I tried below all things from some motorola xoom forum but it reboots randomly.
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Aug 20, 2015
About a week or two ago i noticed a strange thing happening with my G4. I have a Circle case and when i close it, of course the phone goes in sleeping mode. Even though i went to settings and chose to have my wifi on even when the phone is sleeping, it just won't work. It works when my phone is charging but that's it.
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Feb 26, 2015
My WiFi is intermittently disconnecting when my device is asleep. I wake it up and the WiFi is often 'disconnected', but connects automatically once it's awake.
When I wake my phone, there's no WiFi connection and there's a little '?' next to the mobile signal icon - but when I wake it up, the WiFi connects and the '?' on the mobile signal disappeared.
'Keep WiFi on during the sleep' is toggled to 'always', so I really can't understand why it's doing this.
I've had Lollipop for about a month now, but it's only started happening today. I've 'forgot' the network, restarted the device and reconnected, but it's still dropping out when my phone's asleep.
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Jan 12, 2012
I bought the device few days ago and on very same day updated to Android ver. 3.2. I use internet over my home Wifi and have a Netgear - WGR614 router. The browsing speed is very very slow and most sites dont open.The signal strength shown in xoom is - (-105 dBm 3 asu).Is this a issue with Android 3.2 update or my home wifi is weak? Would i be able to reset the tab to the original version?
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Oct 16, 2011
I like to keep wifi active all the time when at home. So, I set the wifi sleep policy to NEVER (advanced wifi option) but...when the screen goes dark, my wifi immediately disconnects. I confirmed this by pinging the ip address of my Droid x2 from a computer. When the screen is lit the wifi goes active and I get a reply to the pings. When the screen goes dark after the 30 sec screen timeout, the pings no longer work, and I am no longer connected via wifi or 3g. In fact, there is no data connection at all.
I even tried the other wifi sleep policy settings, but they don't seem to change a thing. Bottom line is when I am connected to wifi and the screen goes dark, I loose all data connectivity & loose the ability to receive gmail and Touchdown email notifications.
I just recevice the X2, upgraded from the Droid X. I used to have a Droid X and the "never" sleep policy option worked just perfectly. Why is it not working on the X2? I am running 2.3.4.
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Apr 16, 2011
Has anyone had any success with using Wifi that required user certificates? I'm trying to get my Xoom to connect to the corporate network (EAP-TLS) and followed the instructions for the IPad and imported my certificated into Android correctly. But when I connect, it hangs at the connecting state for minutes, before finally giving up.
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Oct 3, 2011
I have set my Wifi Sleep Policy to "Never", because i like to strem my music with DLNA App to my HiFi, and i'm also downloading with Torrent App some TV Shows.Music Streamin works fine with Original DLNA app from Atrix, but only until the Display turns off. Then it stoped everything.I also set DLNA to never sleep and i also tried Battery set to "Performace". It simply doesn't work.With Torrent app from the Market also the same problem. I tried several apps. After the display is turned off there are no transfers.I own also Samsung Galaxy Tablet. With this device i don't have any of these problems.The funny thing is that the original DLNA app from Atrix simply don't stream the music after the display turnes off.
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May 5, 2011
Anyone having issues with wifi disconnecting after the screen switches off for a bit ( I have the wifi sleep policy set to 'never' ), and waking up the phone - it lags quite a bit?
All this - after updating to 1.83! Or am I just the unlucky one when it comes to this device?
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Sep 1, 2012
I leave Motocast in the System Tray, whether or not I'm syncing to my Droid Maxx, the PC is prevented from going to sleep. I have confirmed that the checkmark next to "Prevent Computer From Going to Sleep is unchecked. Why is that setting being ignored? I want my computer to sleep after the predetermined number of minutes has passed.
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Nov 13, 2014
Droid Turbo randomly rebooting.
I believe I have since narrowed it down to occur only when I am at my office and connected to the office Apple airport WiFi.
I am on my second device and don't think returning will be useful as it must be software.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Sep 13, 2011
I tried to use the GPS feature on my Xoom and all I get is (Searching for connection).
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May 29, 2012
from the Motorola Australia page:"We have an update for all of our Xoom fans. We have now submitted our final round of software to our carrier partners for testing. It will take two weeks for them to test. Provided there are no issues found during the testing, we expect to upgrade Motorola Xoom to Ice Cream Sandwich for both WiFi and 3G users on June 21st.About time they gave us a date. Now to see if they will meet this date.
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Oct 27, 2011
Connected to WIFI at home, disconnect from WIFI to go to work and Xoom never get connected to 4G/3G/1X. I power off and power back on then it connects to 4G/LTE.
This happening consistently now.
It looks like LTE maybe weak in my area as I see one or two bars but it should have switch to 3G.
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Jan 2, 2012
I have took part of the gingerbread update on my D2, and I wanted to also take part in the ICS soak test for my wife zoom.
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Jul 14, 2011
Today, I see the web of Motorola Taiwan announced XOOM 3G is coming with HC 3.1. Why I cannot get my XOOM WIFI updated?
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Sep 27, 2011
It's been reported on another forum that yet another small update is rolling out, htk75d. Any have any ideas what this update is for??
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Feb 1, 2012
Why can't you tether with your xoom wifi?
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Apr 30, 2011
Not sure if because I use my Verizon Xoom ONLY on WiFi if I will get the update. Also is there anyway to get the update file and do an manual update ?
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Apr 22, 2011
I'm from Canada and I have the Xoom with Wifi only. I was able to connect to my home wifi network without problem and my signal strengh is like 75% so pretty good but when playing with the device (going on web, searching apps in the market, check weather, etc....anything that need to use my wifi to get to Internet, it happen often that even if I'm still connected, that it can't get to Internet anymore. At the begenning I was using the reboot option to fix this and then I saw that I can use the airplaone mode on and then off to drop connection and recreate it and then I just have to refresh the web page I am and it's working again. It can happen at ± 5 mins of Internet use.
I bring my xoom to my job and tested it and signal strengh is up the roof (router at my desk!), Internet is 10meg fiber and I get the same issue. I was gessing someone already reported this issue but I don't see it. Is it something known, what can I do to resolve this and is there a fix comming for that?
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Dec 13, 2012
My xoom is stuck on 3.0.1, and will not update at all. It tells me update is available, but when I do it, it fails every time. This is a wifi only model, and I'm in Texas.
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Jul 27, 2011
Can the Xoom Wi-Fi be tethered with my phone for 3g internet. the phone is an HTC Hero with android 2.1?
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Dec 28, 2011
I'm new to Android & xoom and being long in the tooth I am enjoying the up hill learning curve. I recently bought a LUVTAB soft case for the xoom which I liked and thought good value but later noticed that the magnetic and orientation sensors weren't working (androSensor app). It took a while to suss out that it was the case causing the fault. With the XOOM 90% into the case all is well, it isn''t until the Motorola logo at the top goes under the case lip that the sensors stop working. So the question is has anyone else noted this effect?
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