BB Bold :: 9930 Loosing Touch Screen Making Receiving Phone Calls
Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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Mar 29, 2012
iPhone's touch screen is so sensitive that I often accidently call a contact, especially when I use the favorite screes. Is there a way to set up a confirmation call (without jailbreaking)?
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Nov 2, 2015
My Z3 keeps rebooting on receiving and making calls.not happening every time but every other!
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Feb 27, 2015
when making a touch call, screen goes black, although call does go thru, i'm unable to hang up or choose options since my screen is black. but if i make a hands-free call (google voice call), screen stays on, motorola had no solutions with software updates or even after a factory reset.
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May 16, 2010
I tried to make a factory reset. I formatted memory card, removed it, made factory restart again, nothing helps. My Nokia just dies when I try to make a call or even when I try to receive it.
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May 13, 2011
Does anybody know if the touch screen on the ES400 can activated/deactivated whilst making calls?The problem is, that as the hangup or mute are availabe functions for use, when you are on a call and have the device pressed against your ear/cheek you can either put the phone on mute, or even cut the caller off completely. It would need to be a function to switch on and off, as you may need to use the screen to turn hands free on etc.
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Dec 7, 2011
When making/receiving calls mute is enabled by default. The Bold 9700 has the latest software release.
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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Aug 19, 2012
I was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
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Oct 29, 2015
doesn't go back on unless i press POWER button on the back of phone..happens immediately after dialing the number. So frustrating.
i tried going to settings and change the screen timeouts, displays, etc. and i changed it all to 2 minutes.
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May 6, 2012
About a week or so ago, the handset stopped working on phone calls on my Verizon 9930. I would have to put the phone on speaker in order to hear the person on the other end. I just updated to the latest OS that was released yesterday (7.1.0.580) and the problem is still there. Can't remember what triggered the handset to stop working, as I didn't do anything different to the phone, or drop it, etc. I should add whether receiving or making the call, it doesn't work either way. Also I've tried soft pulls (alt + upper case + del) but not a battery pull. Figured the OS update worked the same as a battery pull.
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Sep 19, 2011
Need help 3 days ago my x8 started to play up not receiving calls or texts also i cannot send or call contacts, phone is only 4 months old i tried restore and factory reset hasn't worked.
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Jan 6, 2010
Had my N85 6 months now and have been very happy with it, until this morning.When I try to make a call, or press "answer" to receive a call, it switches itself off.Same when accessing voicemail.Has anyone else had this problem and if so, if there a solution?
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May 5, 2012
when making or receiving calls i cant be heard, eberthing else works i can hear people on the calls but they cant hear me
Info:
iPhone 3G
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Jul 3, 2012
My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek.
Info:
iPhone 4, iOS 5.1.1
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Mar 28, 2012
I bought my xperia x8 last October and havn't used it that much. Just lately when I make a call or receive one, I cannot hear the person on the other end. They can hear me just fine. I can hear my music, ringtones etc. Anything to try before I seek out an repairer. I already tried restarting and resetting to no avail.
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Aug 8, 2011
my nokia n97 not making or receiving calls its saying not allowed everytime i try to call
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Jul 5, 2010
My phone won't let me make or receive any calls, like when i go to call someone it comes up with ringing screen but then turns off and same for when people ring me ; it will come up with the screen telling me they're ringing but if i answer it just turns itself off. i have tried resetting it but it doesnt work - all my software is up to date so i cant update it. it was fine saturday morning but sunday morning wouldnt let me ring.
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Jan 13, 2010
When making/receiving calls i cant hear the other person at all- no sound. I'm able to hear on loudspeaker but obviously this isn't ideal. Nothing has happened to the phone at all, no drops or water damage and it is only about 5/6weeks old.any suggestions please?
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Apr 23, 2012
how to restore the service for making and receiving calls. I have not been able to save numbers addresses in the address book.
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Nov 4, 2015
I have a brand new Sony Xperia Z5 Compact, when I make/receive calls, the person at the other end has an echo from my phone. THIS is not the case using a bluetooth device to make the calls with. What to do ?
Infomation about the phone :
Modelnumber : E5823
Android version : 5.1.1
Kernelsystem : 3.10.49-perf-g83fc9bc
Versionnumber : 32.0.A.6.152
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Oct 15, 2015
I've had my Z5 for 2 weeks. My Z3 also suffered from the same problem, I was about to send it off for repair but smashed the screen so decided to upgrade early, now the Z5 is doing the same thing. I don't have a micro sd card in it and I have just replaced the sim with a new one but it still happens. But only intermittently when either making or receiving calls. I'm in the UK on the O2 network.
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Jul 20, 2015
I just received a new S5 on a warranty issue from Verizon. Same battery, SIM, and SD card as old phone. When I make or receive a call i have absolutely no sound. If I turn on speakerphone all sound returns. If I turn it off, no sounds and the person on the other end sometimes gets a high-pitched ringing. Could it be a headphone jack issue?
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Apr 16, 2012
The picture on my phone is distorted when I make or receive a call. It has been this way since I have had the phone but I have noticed other people's are not.
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Jun 23, 2012
When making or recieving phone calls i cannot hear the other person, all other sounds work fine and can only hear callers if i switch on loud speaker
Info:
iPhone 4, iOS 5.1.1
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Aug 4, 2011
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
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Apr 3, 2010
All of a sudden today my 9700 can't make phone calls. It lets me dial and connect but there's something going on which makes the sound cut out like every half-second. I can't hear or talk to the other person during the interruptions and they cant hear or talk to me.Everything else on the phone works fine: texting, email, IMs, Pandora, Google Mobile App, Facebook
The one thing I installed today was a program called GPS Track (http://widgety.biz/GPStrack/) for collecting the GPS info and uploading it to TrailGuru.com. The problem started shortly after I used the program the first time, so I suspect it has something to do with it.I deleted the application, but that didn't help. I've tried a battery pull several times, I downgraded the OS from 5.0.0.463 to 5.0.0.296. Nothing seems to help. Right now I'm upgrading the software to 5.0.0.645, but I don't have great hope. Anyone have an idea?
Phone: Bold 9700
OS: 5.0.0.296 (Platform 5.1.0.83)
Carrier: AT&T
File Free: 120567816
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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Jun 24, 2012
My sk17i mini pro received an update (Build Number 4.0.2.A.0.62, i believe?) a few days ago and since then when making/receiving calls the loudspeaker is always on by default, rather than the ear speaker. This didn't happen before. This isn't a major problem but now I have to switch to the ear speaker during every phone call. (By the way, the loudspeaker volume is superb!)Is there a way to set the ear speaker to default for phone calls?
(Android Version 2.3.4)
(SI 1249-4761)
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