Moto X (2014) :: Why Does Screen Go Black When Making Touch Calls
Feb 27, 2015
when making a touch call, screen goes black, although call does go thru, i'm unable to hang up or choose options since my screen is black. but if i make a hands-free call (google voice call), screen stays on, motorola had no solutions with software updates or even after a factory reset.
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Sep 29, 2014
Picked up my Moto X on launch day at Verizon, and every time I make a call, I notice the 4g signal at the top go down to 1x. Kind of new to smartphones, so just wondering what's going on. My wife upgraded to an HTC One M8 last month and her 4g remained stable during her calls. Pic is below ......
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Oct 23, 2015
While my phone is locked, I say Hey Moto X, remind me, or make a calendar appointment, but it always wants me to unlock the phone before it will save it. From what I understand Google smart lock only works if the screen is already on or it is charging... Unlike moto which is always listening. So that's not really an option.
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Mar 29, 2012
iPhone's touch screen is so sensitive that I often accidently call a contact, especially when I use the favorite screes. Is there a way to set up a confirmation call (without jailbreaking)?
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May 28, 2015
So I bought a song from Google play music, and I'm trying to make a custom ringtone out of it and then use Google hangouts. However when I ever I try to set the ringtone for my contact in Google Hangouts, new ringtone doesn't make any sound in the application.. I wanted to work what I can do? I've tried everything ll..
32 gig custom made 2nd gen Moto X by moto maker running lollipop 5.0
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Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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May 13, 2011
Does anybody know if the touch screen on the ES400 can activated/deactivated whilst making calls?The problem is, that as the hangup or mute are availabe functions for use, when you are on a call and have the device pressed against your ear/cheek you can either put the phone on mute, or even cut the caller off completely. It would need to be a function to switch on and off, as you may need to use the screen to turn hands free on etc.
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Sep 1, 2015
Recently, my phone has started to reboot during calls. I'm talking away, usually to a client, and the call stops. I look down, and I'm back on the white start-up screen. It's pretty random when it does it, though it does seem to do it a bit more often when plugged in.
I use my phone in the car a lot, so Bluetooth is always on. I'm running 5.1 since it was released. I did not do a factory reset when I did the upgrade.
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Sep 2, 2015
A friend has a Moto X and says that when an incoming call comes in that is not in his Address Book, no caller ID information is provided. The only thing that pops up is an Accept or Decline button. Is this common? Or is there a way to turn on a feature that will give him the phone number of the incoming call?
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Nov 4, 2014
On my new Moto X (2014), when I'm listening to music via bluetooth (regardless of whether it's a headset or in the car), and I receive a call, the music keeps playing after I've answered the call, so I need to open the notifications tray and kill the music app (regardless of which it is). On my old Motorola phone, when I received a call while music was playing, it was pause the music. Is there any way I can make sure that answering phone calls pauses the music. It's kind of annoying to have my callers listening to whatever music I was listening to while I'm frantically trying to kill off the music app I had open.
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Feb 4, 2015
How to make the white notification box from appearing? I'll be in the middle of a game or something and it appears and messes with with I am doing.
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Dec 10, 2014
I just got a Moto X 2014 in the mail and I love everything about it besides the size and the screen. When I turn the brightness down, especially when looking at gray tones, the screen takes on a dark purple color. So, is this normal or should I return the phone?
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Dec 20, 2015
I'm always interested to see how people have their home screen on their phone set up so show me yours!
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Nov 6, 2014
Phone screen doesn't activate as it did when you first got the phone?
I showed coworkers this when I got the phone but now after the sensor firmware update and moto updates it seems to have stopped working as it was. The wave over the phone still works.
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Mar 3, 2015
Over the last few weeks seeing two issues with both Moto X's !
1st issue a text or tweet comes in and randomly the screen is in lock mode just flickering rapidly like its shorting out and goes on for up to 30 + seconds?
2nd issue is when calling out after 3rd ring on speakerphone the speaker starts crackling on the 4th and 5 + rings?
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Mar 6, 2015
Is it possible to have the date displayed as well as the time?
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Dec 29, 2014
incoming call screen on my wife moto X14 changed all of a sudden. there is no more swipe to answer, there is only notification on top, u have to swipe right then swipe down to answer.
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May 30, 2015
My Moto X's screen keeps acting strange, at least once a week. The screen is full of horizontal lines, and i can't see much, even with the brightness at the highest. Sometimes it's for a couple of minutes, sometimes for at least an hour. This time, it's been way pas 2 hours. I need to know why it keeps doing this (See Images). I thought it was due to the sometimes high temperature of the phone, but even when it's at a low temperature, it might happen.
This is when the brightness is really low:
This is when the brightness is at its highest:
Another one:
See the lines...
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Dec 15, 2014
Is there a way to control music playing on Moto display?
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May 14, 2015
just got the moto x 2014. How to sleep the screen without pressing power button. In that case the power button, which BTW is kind of fragile, will be free. Any virtual button we can set?
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Dec 16, 2014
I tried to load the latest lollipop on my moto x 2014, while loading through recovery - update from SD, it said "failed" and rebooted and now stuck at Moto logo and that's it.....i tried to clear cache and wipe....reboot, nothing.
People suggested to sideload through ADB the original image, but ADB cant seem to find the device.
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Dec 12, 2014
Noticed since the Lollipop update that if you spend some time in an app and then return to the home screen, it needs a second or two to redraw everything? It's like the phone isn't keeping the home screen in its memory.
The same for actual apps, too. Every single time I return to Chrome, it needs to reload the page. Or if I open, say Gmail, it's not as quick to open and needs an extra second or two to load up.
I was using Nova Launcher and switch to the stock Google Now launcher thinking it would solve the problem, but no dice.
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May 8, 2015
It seems to be specific to my Moto X and does not occur on my Nexus 5 or Nexus 7. If I have an app updating/installing and turn the screen off, no further action occurs until I turn the screen back on. I actually first noticed this immediately after a factory reset. When trying to update the ~28 apps that were out of date I selected Update and then turned my screen off... After about an hour I turned it back on, and none of the apps had updated. They started updating as soon as I turned the screen on.I have tested this on WiFi and mobile data, and I do have background data enabled and WiFi set to always stay on.
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Feb 9, 2015
My moto x 2014 with Lollipop is constantly redrawing the home screen and closes background apps very quickly. I tried to use runtastic yesterday and it kept closing when ever I put it to the background. I check the ram and usually have 600mb free. Is there a way to get it to use all that ram?
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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Oct 29, 2015
I have noticed a small blue "smudge" that shows up on dark colors. It's about and inch above the home button and about the size of a pencil eraser. Tried restarting. No change.
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Apr 15, 2015
As a fairly new X2 owner (I just switched from an X1 a few weeks ago), one thing that really bugs me is that when I'm on a call that I originate, the phone does not remain on the "call in progress" screen. Instead it goes back to the home screen and if I want to access any "call in progress" options, I have to pull down the notification shade.
Is there any way to change this? Do I have any options?
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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