Moto X (2014) :: Google Play Store Won't Download / Install With Screen Off?
May 8, 2015
It seems to be specific to my Moto X and does not occur on my Nexus 5 or Nexus 7. If I have an app updating/installing and turn the screen off, no further action occurs until I turn the screen back on. I actually first noticed this immediately after a factory reset. When trying to update the ~28 apps that were out of date I selected Update and then turned my screen off... After about an hour I turned it back on, and none of the apps had updated. They started updating as soon as I turned the screen on.I have tested this on WiFi and mobile data, and I do have background data enabled and WiFi set to always stay on.
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Dec 21, 2014
My HTC One M8 allows me to have google contacts as well as a local address book on the phone that never get sent back to google. I have about 1500 contacts with detailed info that I do not want to go back to google.I just got a new 2014 Moto X which immediately upgraded itself to Lollipop and when I go into the contacts app, it wants to load anything imported back UP to google. There doesn't seem to be any local address book. I don't know if this is just a Moto X problem or a general lollipop one? My HTC One M8 does not have lollipop.I need to be able to have some contacts sync into my gmail account and others to not be associated with it.
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May 28, 2015
So I bought a song from Google play music, and I'm trying to make a custom ringtone out of it and then use Google hangouts. However when I ever I try to set the ringtone for my contact in Google Hangouts, new ringtone doesn't make any sound in the application.. I wanted to work what I can do? I've tried everything ll..
32 gig custom made 2nd gen Moto X by moto maker running lollipop 5.0
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May 2, 2015
I cannot download anything on my Nexus 5 from the play store at the moment. When I press download it gets stuck at 'installing...' forever. It started with the facebook app updating, forcing me to have to download the messenger app (I had used a workaround to avoid having to install it before), but when that wasn't installing I decided there had to be something wrong with facebook. I UN-installed Facebook, but now Facebook app gets stuck as well. Then I tried to find a replacement app, Fast for Facebook, but the story is the same.
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Apr 18, 2015
Like the subject says: does the Google play store automatically install the arm64 version of apps like Google chrome ? how can I check that? I didn't found anything about it when looking in the "about " section of the settings
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Jul 25, 2015
I just starting experiencing this yesterday when I tried downloading line messenger but google download bar keeps loading but actually doesnt download it and give an error 194.
I tried downloading other apps and the same happened so I tried troubleshooting by researching over the internet and got a very few solutions like:
-clearing google play store cache and data
-clearing google services cache and data
-then rebooting
I also tried re-syncing my google accounts
I have two of them one is personal and the other is my office
I also tried using just one account but no luck
so eventually I came to a conclusion of hard reset which usually fixes everything
But guess what no luck with a bit of different outcome
the download status keeps downloading but does not actually download only this time it doesn't give any error messages like "194"
I am using wifi i don't use mobile data also my mobile is LG G3 D855 on android lollipop 5.0 which came with the mobile.
So is it my account or my wifi that has a problem or is my phone malfunctioning. Cause I can still download apks and install them just that I cant from google play store...
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Apr 11, 2015
I just got my phone yesterday. I tried to download apps from the play store, and it just keeps saying it's downloading. But it never starts. I've tried just doing one at a time, and it still doesn't work.
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Dec 31, 2014
I purchased my xperia z2 on oct 2nd 2014...my mobile data shows h+ and 3g and i cn browse al fine on chrome and al other apps including play store. But i cnt dwnload anytin in play store.. I even tried clearing cache and data...bt no luck....i din ve dis problem in 4.4.2
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Mar 31, 2015
For a couple of days now, I can no longer download Apps from the Google Play Store. The store shows "Installed", but they're no where to be found on my phone. Never had this happen on any phone before.
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Oct 10, 2013
Unable to update / download apps from Google Playstore on Z3 and my brothers Z3 compact, i am stuck in downloading page. I have cleared data, cache, restarted both the phone still the same. I have tried using WIFI and mobile date still the same. Last resort is to re install either trough PC Companion or through service center.
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Apr 20, 2015
I am having issues getting my phone to play music through my radio in my vehicle.
I have a 2011 Ford Escape and it has the USB plug. I plugged my phone in and it won't do anything.
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Mar 10, 2015
What's this. It just showed up today.
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Jan 24, 2015
I see that, for certain phones, Google Now has an "always on" option that allows you to activate it even when the screen is off, similar to Moto Voice. This option, however, doesn't seem to be enabled by default for the Moto X (the option doesn't even appear). It would seem a foregone conclusion though that this option could work for the Moto X.
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Oct 6, 2015
phone works and can access old files, but cannot access google
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May 29, 2015
I send group messages for work as well as to the parents of the baseball team that I coach. I have these groups set up in my Google Contacts. Unfortunately groups don't show up on the Moto X contacts. I can't understand why, but they don't. On my Note 4 I can start a text, select the group from my contacts and type my message. It's quick and easy. If I were to do that on the Moto X I would need to select each contact individually. That's ridiculous. Am I missing something? Is there a way to see my contact groups and send a text message to them?
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Apr 3, 2015
So sometimes when I try to play a video on a website, the audio doesn't play. The media volume is all the way up and still nothing. I've even tried restarting the phone and nothing. Other times, they play just fine. If I do a search for that same video on Youtube, it plays fine.
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Mar 8, 2015
Last week I got a new phone, Moto X, and transferred a bunch of music into it. Most worked just fine, but 4 albums had a problem. Two of them simply don't show in my library and the other 2 display the following error message when a song from one of them is played: Music playback error - Couldn't play the track you requested.
I've tried clearing Google Play Musics cache and data but the problem wasn't solved. I also cant remove my SD card because I dont have the little key that opens the compartment where its stored.
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Apr 20, 2015
So I bought a 32 gb Moto X(2nd gen) about 4 months ago.I've tried to download a few games like Injustice,Fifa 15,Asphalt 8 however I am unable to download them.I face no difficulties in downloading small apps and games but the 'error while downloading' shows up every time I try to download a large sized game.The downloading begins initially and this one time even went upto 80% but then it stops and the error flashes over and over again every time.
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Nov 21, 2015
I have moto x. Videos automatically downloading from whatsapp. I Want to turn off auto video download.
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Mar 31, 2015
I sent my phone in for warranty and it reset to factory default. I logged into my google account and I don't know how to restore a backup as it was automatically backed up.
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Dec 12, 2014
So I just got my new Moto x and when I go to use google now prompt, it comes on but theres no beep. There is no verbal talk back when I need to enter a pin like it use to on my 2013 edition(android 4.4) either. In addition, I notice that while im in vibrate, it will change my sound settings out of vibrate and basically increase the volume for media so when I click around, i hear the audible "click" too. WTF?
THe google now talk back search responses seem to work fine but the volume sort of fades in and higher as it starts to talk back. Basically, the initial beep and voice upon activating google now doesn't work but responses with search or weather, etc. work ok. I made sure my media volume was up and that didn't work....
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Mar 12, 2015
I've been using the Google camera app on my phone which I love so far, the one thing I've noticed is that the shutter button taste of a third of the screen and its not see through either. Is there anyway to change this interface like the Motorola camera app where you can take pictures through it through the viewfinder? Honesty love the shutter speed of the Google camera app vs the stock camera app on the phone though.
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Apr 26, 2015
So we all use a Google Calendar app on her phone at least I do. I have the agenda widget on my home screen and I've noticed it would have to go home but it's constantly loading. For a few seconds at a time. I thought they would have fixed this issue with the last update but it doesn't look so.
32 gig custom made 2nd gen Moto X by moto maker running lollipop 5.0
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Jan 14, 2016
I'm getting the "unfortunately Google Chrome has stopped" error message alot recently when using the Chrome browser.
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Feb 10, 2015
Doesn't matter if I use the Google Now launcher to initiate search, or the fixed bar. No matter what, my search goes to a blank page. I can search from the address bar in Chrome or Chrome Beta, just not search.
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Jan 25, 2015
I just recently updated my Moto x 2014 to lollipop and noticed there is two icons for the photo app in my app drawer. They both bring you to the stock photo app.
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Dec 20, 2014
"Google Services" is constantly my biggest battery drain. It is consistently 2x more than the next biggest power hungry app "Google Search". These two apps together account for 40% OF MY BATTERY LIFE LOST. I did a factory reset with no impact. The battery screenshots I see here from others never seem to reflect what I am seeing - the screen is always the biggest drain, which I would expect.
My X sees light to moderate use with 2 SOT usually.
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Dec 24, 2014
So whenever I use hangouts to place a call (to a conference line for example) 3g/4g work fantastically, better than a cellular call. However if I am on wifi the hangouts call audio is constantly speeding up and slowing down, and people complain they cant hear me.
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Jan 12, 2015
I receive calls to my Google Voice Number in Hangouts (I only have a Data Plan/No Cellular Voice Plan). When an incoming call comes in, it uses the default Hangouts Ringer (which I don't like). However, I can't find anywhere to set the ringtone for Incoming Google Voice Calls ringing in Hangouts.
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Apr 22, 2015
I have the Moto X 2nd gen, and I have been having several issues with the phone, mainly I repeatedly have a "Google Apps" popup saying that is not responding and asking me to report the issue. I get these error maybe 3-4 times a day and restart my phone when the issues doesn't die down.
Also, my phone stops responding at certain times and it just stutters along.
Is this my phone or should I do a factory reset? Also, will the 5.1 update fix any if these issues, I hoping not to have to restore to factory default.
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Mar 5, 2015
I have 5 achieved conversations in Google Hangouts on my phone. Whenever I reboot my phone those 5 archived conversation show back up in my current list of Hangouts conversations. I touch and hold the conversation I want to archive hit the archive button and get the message Archiving Hangout, but they still come back after a phone reboot.
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