Moto X (2014) :: Shutting Down And Rebooting During Calls
Sep 1, 2015
Recently, my phone has started to reboot during calls. I'm talking away, usually to a client, and the call stops. I look down, and I'm back on the white start-up screen. It's pretty random when it does it, though it does seem to do it a bit more often when plugged in.
I use my phone in the car a lot, so Bluetooth is always on. I'm running 5.1 since it was released. I did not do a factory reset when I did the upgrade.
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Jan 21, 2015
Recently I've been seeing that when I have my phone charging, whether it be on a portable charger or a wall charger and is just sitting there with nothing downloading, it randomly reboots. I feel the phone vibrate and when I look at my phone I see the initial boot motorola M. Not sure what can be causing this.
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Sep 2, 2015
A friend has a Moto X and says that when an incoming call comes in that is not in his Address Book, no caller ID information is provided. The only thing that pops up is an Accept or Decline button. Is this common? Or is there a way to turn on a feature that will give him the phone number of the incoming call?
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Nov 4, 2014
On my new Moto X (2014), when I'm listening to music via bluetooth (regardless of whether it's a headset or in the car), and I receive a call, the music keeps playing after I've answered the call, so I need to open the notifications tray and kill the music app (regardless of which it is). On my old Motorola phone, when I received a call while music was playing, it was pause the music. Is there any way I can make sure that answering phone calls pauses the music. It's kind of annoying to have my callers listening to whatever music I was listening to while I'm frantically trying to kill off the music app I had open.
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Feb 27, 2015
when making a touch call, screen goes black, although call does go thru, i'm unable to hang up or choose options since my screen is black. but if i make a hands-free call (google voice call), screen stays on, motorola had no solutions with software updates or even after a factory reset.
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Dec 31, 2011
my bold 9700 keeps shutting itself down and rebooting quite often, does anybody know why it might be doing that?
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Mar 26, 2012
I have had multiple Blackberry devices over the past 10 years and received the 9930 about 3 weeks ago. I am on my second 9930 now (yes-within the 3 weeks) and the same thing keeps happening. The device turns off and recycles constantly. I pull the battery, wait 3-5 minutes, allow it to re-boot, and make sure there is a charge. Once I pulled the battery and left it out overnight. The device was completely uncharged after I re-installed the battery so I charged it for 24 hours. Nothing has changed and the original issue is still occurring. I have watched Verizon take these out of the box and set them up so I do not believe them to be refurbished.
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Aug 7, 2011
They will automatically shut down and reboot. It seems to be very sensitive to being set down, even into my purse. It is random and can happen constantly or just a few times a day. It is showing the water damage indicator on the battery, but neither phone has really every been wet. The person at our retail store said it is very sensitive to humidity -(such as being in the bathroom during a shower) and we have had very high humidity levels in our area lately, but that seems rather extreme that our 2 1/2 month old phones can't stand the heat and humidity? They are both working properly if we can get them to stay on.
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Jul 1, 2014
My phone is powering down on its own and rebooting on its own. I have tried restoring to factory settings and resyncing from a back up and it didn't work. There r several codes under my Diagnostics and usage. What's wrong with my iPhone5?
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Aug 10, 2010
I have a Gravity 2 which is randomly shutting down and rebooting.Anybody else here experienced the same issue, and if so is it correctable? Network = WIND Is there newer firmware available for it?
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Jan 10, 2015
So I understand Priority Notifications is the new 'silent' mode but I can't get it working so that it has the same functionality as older Android versions.
I've set all priority notifications (events / calls / messages) off and choose to turn on priority notifications indefinitely but each day it reverts back to 'all' so I have to remember to turn it on every day.
Also, when in an app (e.g WhatsApp) and a new message comes through, it still makes a noise even though it's in priority notifications mode!
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Dec 11, 2014
Pre-Lollipop, I was able to have a different ringtone for each contact. This was set in the 'Contacts' app. I can't seem to see how to do this in Lollipop.
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Nov 5, 2015
Moto 2nd generation phone. I cannot authenticate wifi ....
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Dec 11, 2014
2014 Moto X running Lollipop won't auto rotate. Done all the usual stuff (reboot, reflash, cycle the auto rotate button). The problem is system wide and not application specific. Found some posts out on the web about the same problem but all the threads were dead ends.
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Oct 1, 2015
The Moto actions, like the twist for camera and shake for flashlight just suddenly stopped working.
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Dec 16, 2014
I got the Moto X Pure Edition. Updated to lollipop upon receiving. I'm noticing that my contacts are not syncing with my Google account.
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Jan 2, 2015
I have a Moto X 2nd gen, which I got yesterday, and I got the upgrade to lollipop. It seems like my heads up display only works when I have a call, but when I get a text, I don't get the heads up display, just a notification which forces me to leave the app I'm in to reply, rather than just replying right there with the heads up. I was wondering why this was happening?
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Mar 22, 2015
I am not getting sound notification for SMS on hangout or any other app I have tried. This just started recently. I have checked settings and can't find why.
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Mar 15, 2015
Is there any meaning to the LED turning green behind the top front speaker? It has turned green a few times only when my phone was plugged into a car charger and it froze up?
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Apr 8, 2015
How to use WiFi direct . I tried a no. Of times in settings and connected it with other devices for transfer purposes but when I go to gallery and select a file to send there is no option of sending files through WiFi direct.
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Apr 28, 2015
I can't be the only one! Does your phone go off (active moto voice) randomly throughout the day, when you don't say your launch phrase? I sometimes I am in my car listening to music or out and about talking to other people when randomly moto voice activates itself. Sometimes I replay a song to see it it happens again and it doesn't. The worst part is, my phrase is "powers activate."
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Apr 3, 2015
I've seen the star appear a handful of times since I got my X back in November. Unfortunately, I can't pinpoint anything that I was doing at the time when the star appeared, why it was there.
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Aug 14, 2015
Does the Moto X 2014 support Micro USB to HDMI/MHL
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Mar 10, 2015
What's this. It just showed up today.
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May 6, 2015
Just received my 2014 X and the app icons are huge.
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Sep 1, 2015
I was wondering that if there's really anything like cloning mobile devices like we see in movies.
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Jan 20, 2015
If I go into hangouts and sign out, next time I go back in it just automatically signs me straight back in. So basically anybody can read my messages because hangouts will just automatically log me in. How the hell do you stop it from automatically signing you in? Can't find anything in settings and I've tried going into apps and deleting the hangouts cache and hangouts data. But it still signs me straight back in. It won't even let me delete the app either.
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Dec 11, 2014
I received the new update today and have noticed that my phone vibrates when I receive a new text. It only happens for SMS. I have checked the individual setting for SMS and Hangouts and vibrate is turned off.
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Jul 29, 2015
After upgrading to 5.1 lollipop my Moto x 2014 is showing some problems like screen blinking on the lock screen and few others. I think that reinstalling the software will fix it because when I upgraded last time from WiFi, I did it in parts. May that caused these issues. How to reinstall this.
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Apr 20, 2015
Experienced problems with gmail syncing? Emails sync immediately with my nexus 5 and nexus 7, but I need to manually refresh the gmail app on my Moto X to get emails.
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Apr 24, 2015
My friends that I text keep on saying I'm sending messages twice. This started when I switched the main SMS app from the stock to Google Hangouts.
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