Nokia Lumia :: Black Screen In 800 When Making A Call?
Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
when making a touch call, screen goes black, although call does go thru, i'm unable to hang up or choose options since my screen is black. but if i make a hands-free call (google voice call), screen stays on, motorola had no solutions with software updates or even after a factory reset.
if i get a call and i use the keylock on the side of the phone I get a black screen and no functions i have to remove the battery to restart the phone v21.0.045 soft instaled I have noticed that this hapens during calls occasionaly too.
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
I have my Nokia Lumia 710 and from the beginning there is like a black dot on the screen. First i thought it is above the screen so i could wipe It...but it is not! In is actually under the screen and it really bothers me when i am on white background, on internet or playing games.
When i dial the number and then as soon as i press the call button, the screen all sudden goes black. I mean the call is still in progress you can hear it but you can't see anything on the screen. For example, i had to turn the speaker on for the conference, but i couldn't do it because i was not able to see where anything were at.
my x8 keeps turning the screen off when i make a call, and does not turn on for at least 2 minute, meanwhile the call is still on, and can be recording voicemail etc without me knowing because the screen will not turn back on!
I have Sony Expedia Z2, since yesterday any time when making a phone call the screen is switching off and there is no way to switch it back on until call is over which may be an issue when connect to answering machine and want to disconnect. Even a power button seems to be not responsive. So when calling I have absolutely no control over my phone. How to fix it and is it another bug in Lolipop the biggest catastrophy since Windows?
If I want to make the Z5 a call and dial the number and pick up the phone, the screen goes black and I can do nothing more. It then responds to anything, not even on the Power button until the other ends the call. Then, the screen lights up again and it goes back all normal.
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
My wife's D3 locks immediately after starting a call. She has to hit the power/sleep button to wake it up to end the call. Anyone know how to stop this? She says she has not changed any settings and my D3 has never done this. Don't see any new apps installed and the phone has been rebooted.
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options.
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
I've a problem with my beautiful phone, and I dont know how to fix this. The problem is when I call someone or someone call me the screen turn to black and dont let me see anything, the phone automatically locks and I must press the lock button to find out if it is dialing or attempt to derive calls.
I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.
If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.
How do we find the missed call or new SMS when the screen is off? Manual checking frequently is not good option. Many people suggested in internet forums to make use of the middle window like touch key, such way that the touch switch can Illuminate or blink in such circumstance. If the battery is the concern, there can be a configuration option too, to set the blinking frequency , light intensity , etc.
My LG G4 screen goes black out after I make an outgoing call or after I receive an incoming call. Basically, it just goes black during call.
The screen wouldn't wake up despite me tapping on it, or pressing all the available buttons. Holding the power button does trigger a vibration, but I don't see a thing on the screen. However, it does wake up when I plug in the earpiece.
I have strange problem with nokia 5530.Its just switches off when making/recieving a call.I read nokia discussion of Europe and USA. there are number users who have same problems i have it now.I've gone to nokia care and hope they can give me a perfect solutions.As i have read all the posts about this problem , I am bit worried whether my mobile will be repaired or not.
My friend tried to call me a couple of time today, but every time I hit the answer button the phone turned itself. I wasn't able to call her either,On the screen where the connectivity shows, it shows me the sign for connectivity and an E.I couldn't find anything in the manual or online.
My screen goes black every time i get on a call and i'm unable to use other applications while on a call. I've tried hitting all the buttons when that happens, the screen doesn't come back on.