Nokia Lumia :: Nokia Lumia 710 Screen Has Black Dot
Dec 16, 2012
I have my Nokia Lumia 710 and from the beginning there is like a black dot on the screen. First i thought it is above the screen so i could wipe It...but it is not! In is actually under the screen and it really bothers me when i am on white background, on internet or playing games.
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Mar 23, 2012
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
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Dec 30, 2012
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Dec 21, 2012
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
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Nov 12, 2012
I saw a few weeks back a picture of a white 920 with black accent color. I picked up the white 920 this weekend (I'm in the US) and I can't figure how to get the black accent color.
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May 11, 2015
My 1020 has now got a black screen after charging and the 3 led at the bottom are now flashing..
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Jun 22, 2014
All of a sudden, the phone won't light up when I move the handset away from my ear, it just stays black the whole time. ]
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Sep 30, 2013
Lumia 1020 black screen (no response etc) and have to reset the phone?
I did not have this since like last week. Sometimes the phone would reboot itself and now it's going to dark screen and I can't wake it.
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Jul 11, 2015
When I used recovery tool on my lumia icon the screen dosnt display black anymore its just dark red even after I updated to win 10 the same problem....
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Dec 2, 2014
Lumia 1520 seems to have a black line running vertically down the screen (see attached photo). I am hoping it is just software related but I have done a factory reset and it is still there. It is not a crack and if it is dead pixels I have never seen them like that before. I have included a picture....
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Sep 25, 2014
I have had the Lumia 1020 for a couple months now and love it but every now and then, at complete random: the screen goes black. I then need to perform a soft reset in order to use the phone again.
I have not completed a factory reset yet, especially since it's still a new phone in all senses. But how I'll likely proceed with the reset and if it happens again: contact warranty to get a replacement.
This happened on both 'Black' and 'Cyan'...
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May 18, 2014
A friend of mine just switched from Android to WP and got the Icon. He loves the phone but is having an issue with the phone becoming unresponsive at times. When hitting the power button to turn on the screen it sometimes stays black and becomes unresponsive for 5-10 minutes before it will work. I think it may be a faulty proximity sensor...
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May 4, 2015
My Nokia Lumia 1020 Camera has a black screen, no image, no picture... on Lumia camera and Proshot app..I have tried a soft reset.
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Jan 2, 2015
My mom has a 1520 that has a front camera not working. Whenever she opens the camera app, wechat, skype using the front camera the screen is just black. Is this a hardware issue?
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Jun 27, 2014
Had a 1320 sat on my desk, charging it for the first time. Battery is eventually full so I unplug the cord and the phone just dies, screen goes black.Try to power it back on and im greeted by the low battery icon. Have had it back on the charger for 3-4 hours but still gets the same message. I was able to set it up and it seemed fine until unplugging the cord and now it doesnt want to charge, did I get a lemon or what?
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Jun 6, 2014
A couple of days ago, my I tried to open my camera and it just get black. I tried opening every app that use the camera but all of then just get black. 2 hours later the camera came back to normally. It have happened 3 times this week.
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Sep 7, 2013
I been wanting this device for awhile now. But anyways, I was wondering if there's anyway the clock that shows up on the screen w/ black background, can be removed. It's almost like a screensaver. It makes me think my phone's screen is on :)
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Sep 15, 2015
I just replaced my screen on my Nokia Lumia 1020. And now the screen is just black, but when i put into a charger there's a green light at the bottom of the screen.
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Sep 11, 2013
My 1020's FFC has been working fine until yesterday when I tried to use the FFC and it just showed a black screen and you couldn't press any buttons on the screen, I just had to go back to the home screen to do anything else. The regular camera is working fine. Proximity sensor seems to working fine as well. I have done a soft reset with no luck, about to do a hard reset... It's not a huge deal but I do like my phone to be working at 100%!
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Jan 7, 2013
I recently bought a new Nokia lumia 710 & it's having a problem with it's screen. It's sreen flicker somtime when I switch off the screen with the Hardware button on top. The screen light keeps blinking but nothing is shown on the screen. Is that a hardware problem or a software issue?? Can restoring the phone to factory setting help??What troubleshooting steps can I take to resolve the issue before taking it to the Service Centre?
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Dec 9, 2012
Cant understand why the backup to PC of vital Lumia phone information such as contacts, calendar and messges can not be easily and quickly achieved as with the Nokia suite and N8. I believe it is synced automatically to Sky-drive but I cannot find evidence of this. I would like to have control of this data for easy retrieval and stored on my PC. Windows phone software on my PC is sub standard in comparison with Nokia Suite. It is clunky, contacts cannot be backed up, photos have no picture reference when transferred and the overall Windows Phone software on my PC is second rate in contrast to the Windows Phone 8 phone experience. Can anyone enlighten me on how I can easily copy my contacts to PC. No problem getting contacts into the phone. Just unclear on how to get a copy of them out.
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Nov 17, 2012
When moving away the lock screen.. my apps and everything on the screen looks very out of color and blurry. But it will go back to normal in maybe 2 too 10 seconds.It's been happening frequently and was wondering if it has happened to anybody else and if there's a way to fix it.
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Nov 5, 2012
how to do this, but press the 'Power button' and 'Start' icon together and briefly. You hear the camera shutter sound, and it's saved in the 'Photo' section in an album called 'Screenshots'.
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Nov 22, 2012
I am using Nokia Lumia 710 phone and when I am on call and if I want to perform some operations like (this is just an example.) "putting call on HOLD" then phone screen is going off and on .... sometimes I am not even able to perform any options
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Jan 7, 2013
I recently got a Nokia 822 phone. In three days, the phone's screen froze three time and wouldn't turn back on. I tried plugging the phone into the wall in case the battery was dead. I tried calling the phone. The only thing that worked was pulling the battery and holding the volume down/power button to reboot the phone.
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Dec 8, 2012
I used pc to transfer music to my 920, and the screen turn off, but the button light could still work, but i cant see anything on the screen, even i restarted my 920, the screen still dark.
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Mar 3, 2012
I've had my cyan Lumia 800 for just over 3 months now and despite the battery life issue - which still hasn't been resolved for me as the 11500 update hasn't been rolled out to my phone - it's a great phone and I love the smooth WP7 interface, the aesthetics of the device, and the built-in Nokia apps like Drive and Mix Radio.So I was horrified when I got out of the car yesterday and my phone slipped out of my pocket, hit the pavement, and the screen shattered and went dead. Even the most careful of smartphone users will have the odd accident like this with their phone and I wouldn't have been shocked to see a scratch, but I would have expected the polycarbonate body and gorilla glass screen to allow it to withstand breaking from a fall of less than 3 feet.
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Apr 26, 2012
Found an interesting bug on a few lumia 900's (i have tried it on 4 and all show it) that may affect certain games, especially Harbor Master for me since it involved drawing lines to the screen edge.The problem is that if you draw one straight line from the left edge of the screen to the right edge (or the other way around), the end of the right edge (about 1 cm wide) doesnt acknowledge the line drawing unless the line is drawn very slowly. To reproduce the bug, open the nokia diagnostic tools and run the 'Touch' test. To get the diagnostics tool if you dont, just dial ##634# using the touchpad.Draw a line fro the left edge to the right edge quickly and you will see what i mean. Or from the right to left. The same thing happens if drawn from top to bottom.
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Nov 20, 2012
I have had the phone for 5 days. Screen started to act up yesterday by not responding for short time periods. today it has stopped responding altogether. No response to any touch and no change after being plugged in.
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Dec 7, 2012
Just got my 920 and the screen is flickering noticably, its is bareable when i use black background, but with white background or watching pictures it is really bad :/
What is the proper action to take here? Do i wait for a fix and then download it or do i have to return the phone because it is a hardware issue? I also have a friend who got his phone a few days ago and it has the same problem but not quite as severe.
if i had to guess i would say this have to do with the dimmer componen for the background lightning of the lcd panel, but i have no way to verify this.Other than this i totaly love the phone so i hope this could be fixed with an update, dont want to spend any time w/o it
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