Nokia Lumia :: 920 - Black Screen During Call?
Dec 30, 2012
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Dec 21, 2012
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
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Mar 11, 2010
if i get a call and i use the keylock on the side of the phone I get a black screen and no functions i have to remove the battery to restart the phone v21.0.045 soft instaled I have noticed that this hapens during calls occasionaly too.
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Mar 23, 2012
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
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Dec 16, 2012
I have my Nokia Lumia 710 and from the beginning there is like a black dot on the screen. First i thought it is above the screen so i could wipe It...but it is not! In is actually under the screen and it really bothers me when i am on white background, on internet or playing games.
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Mar 25, 2015
If I want to make the Z5 a call and dial the number and pick up the phone, the screen goes black and I can do nothing more. It then responds to anything, not even on the Power button until the other ends the call. Then, the screen lights up again and it goes back all normal.
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Jan 16, 2015
I've a problem with my beautiful phone, and I dont know how to fix this. The problem is when I call someone or someone call me the screen turn to black and dont let me see anything, the phone automatically locks and I must press the lock button to find out if it is dialing or attempt to derive calls.
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May 7, 2012
I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.
If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.
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Dec 18, 2012
How do we find the missed call or new SMS when the screen is off? Manual checking frequently is not good option. Many people suggested in internet forums to make use of the middle window like touch key, such way that the touch switch can Illuminate or blink in such circumstance. If the battery is the concern, there can be a configuration option too, to set the blinking frequency , light intensity , etc.
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Jun 16, 2015
My LG G4 screen goes black out after I make an outgoing call or after I receive an incoming call. Basically, it just goes black during call.
The screen wouldn't wake up despite me tapping on it, or pressing all the available buttons. Holding the power button does trigger a vibration, but I don't see a thing on the screen. However, it does wake up when I plug in the earpiece.
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Mar 19, 2012
My screen goes black every time i get on a call and i'm unable to use other applications while on a call. I've tried hitting all the buttons when that happens, the screen doesn't come back on.
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Jan 14, 2015
When my phone rings and i answer my screen suddenly is black and my on/off button doesnt work....
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Jun 28, 2011
My screen goes black when I'm on a call & it doesn't let me see any incoming calls or messages until I end the call.
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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Aug 11, 2015
My Z2's screen goes black during active calls and does not come back on unless I press the on / off button.
It seems to work fine in bright sun light but not normal conditions.
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Mar 21, 2011
My torch screen goes black immediately when i hit call or send.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Nov 9, 2015
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
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Mar 13, 2012
the black screen is the one shows the number and the possible actions to do, but nothing happen even pressing cancel or accept, the only way i can solved is rebooting the iphone
Info:
iPhone 4S, iOS 5.1
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Jan 21, 2013
My phone used to keep a charge for THREE days...it was wonderful! Now since the update, I have to charge it every day even if it's just standby. Plus, if I'm on a call with the screen turned off, when an incoming call comes in, I am unable to turn the screen back on in order to answer. Plus, sometimes the phone is so sensitive that when the face is pressed up against it, it goes haywire and cancels out a call. The sensitivity is way too high. I am using Straight Talk as my provider so is there a way, I can remove all the AT&T stuff? And which ones do I not need? I don't like a lot of bloatware on my phone.
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Jul 8, 2015
I have Experia Z3 and i face issue during a call, the screen transmitted directly to the black color, then i lost control of the calling and I can not end the call or transfer the calling through the speaker or use the number pad, i already formatted the device but the issue still not solved.
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Oct 28, 2014
When I make or receive phone calls on my z2 the screen go's black and i am unable to access any function dureing a call until the phone on the other end disconnects.
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May 21, 2014
My screen goes black during call as normal. But the screen can still register touches. This made me end call (via my face) several times!
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May 11, 2015
My 1020 has now got a black screen after charging and the 3 led at the bottom are now flashing..
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Jun 22, 2014
All of a sudden, the phone won't light up when I move the handset away from my ear, it just stays black the whole time. ]
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Sep 30, 2013
Lumia 1020 black screen (no response etc) and have to reset the phone?
I did not have this since like last week. Sometimes the phone would reboot itself and now it's going to dark screen and I can't wake it.
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Jul 11, 2015
When I used recovery tool on my lumia icon the screen dosnt display black anymore its just dark red even after I updated to win 10 the same problem....
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Dec 2, 2014
Lumia 1520 seems to have a black line running vertically down the screen (see attached photo). I am hoping it is just software related but I have done a factory reset and it is still there. It is not a crack and if it is dead pixels I have never seen them like that before. I have included a picture....
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