Nokia Lumia :: 900 Screen Locks During Call
May 7, 2012
I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.
If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.
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Jul 15, 2015
When I dialed a number today as soon as I presses the call button my screen locked and when I tried to unlock it it just went on lock again the touchpad was not working nothing
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Oct 1, 2011
My wife's D3 locks immediately after starting a call. She has to hit the power/sleep button to wake it up to end the call. Anyone know how to stop this? She says she has not changed any settings and my D3 has never done this. Don't see any new apps installed and the phone has been rebooted.
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Jan 1, 2013
I have had to reset my phone using the factory reset option after it started doing some strange things. This is the second time I have had problems - the first after installing a few apps (only 2 - a free pool game and a free solitaire game), the second was after my niece surfed some possibly suss sites looking for Santa jokes! It may also have been installed apps causing the problems - I installed the app for the NSW Live Traffic.
So now, as soon as I make/dial/place a call (hit the green phone), the screen closes or goes black, and I have to press the power button to reactivate the screen. If I do this quickly, the actual screen lock has not yet activated, but if I do it after a few seconds I also need to swipe.
I cannot locate any setting which seems to be causing this. Last time I factory reset the phone, I didn't get this issue, so it may be something which is still installed which is causing the problem. I have tried uninstalling the NSW Live Traffic app plus anything else which wasn't part of the phone's operating system.
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Nov 1, 2010
Every time i lock the screen the SIM locks as well, meaning I have to enter the SIM pin code every time I unlock the phone! Also no one can call me since the SIM is locked. This happened once in a while on 1.6 but since my update to 2.1 this morning it happens every time.
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Nov 18, 2012
My Lumia 920 has issues disconnecting from voice calls when I hang up a fraction of a second after the person on the other line. I almost always get a call was dropped message. I had my phone reboot and get stuck on the Nokia splash screen once.
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Jan 1, 2013
Since first day I'm having problems with music player. When I click to play a song it takes several seconds to update screen, moreover hardware buttons doesn't do anything. After a few seconds mobile starts to work again, and everything seems well.
It happens with any application that play music (Microsoft, Nokia and mine), and with any music file. Same files where working perfectly on a Lumia 800.
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Dec 30, 2012
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Dec 21, 2012
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
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Dec 18, 2012
How do we find the missed call or new SMS when the screen is off? Manual checking frequently is not good option. Many people suggested in internet forums to make use of the middle window like touch key, such way that the touch switch can Illuminate or blink in such circumstance. If the battery is the concern, there can be a configuration option too, to set the blinking frequency , light intensity , etc.
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Jan 21, 2012
Recently updated BlackberryTorch 45 to 7.0 Bundle 2404. Ever since, whenever I make a call, the screen locks. I can't browse while on a call, and I can't even activate speaker phone or dial an extension after the initial number. The only thing I can do is hang-up. Once I hang up, everything returns to normal. Is there a new security setting I am missing, or is this some new undocumented extra feature?
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Aug 3, 2011
After I downloaded the new OS months ago, I noticed that every time I hung up the phone, it locks and I have to enter my password. I tried to disable my password function I can't do it either.
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Jun 25, 2012
After most calls, my phone will either lock up or take on a mind of its own by going to other screens at random, dial another number, sometimes do a pulsation or gittering of the screen. Othertimes it will start putting continuous numbers in the number dial area like continuous 3s or 6s. To remedy this I have to shut off the phone and restart. If I wait a while it will also start working normal again. Sprint has reset my phone and it had no impact on it.
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Apr 5, 2012
My iPhone 4S is 16gb Black on AT&T with ios 5.1. Sometimes when I receive an incoming call my screen locks up. I can't swipe to answer, pushing the home button does nothing, however when I push the lock button it will stop the phone from vibrating. After the incoming call exits unanswered the phone is fully functional. This happens about once or twice a week and works normally otherwise.
Info:
iPhone 4S, iOS 5.1
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Jan 5, 2013
I have following problems with my phone lumia 900
1- i can not put running call on hold to receive call on waiting.
2- i can not disconnect current call to answer call on waiting.
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Sep 27, 2012
i am having nokia lumia 610 windows phone having 7.5 os
why doesn't it shows call summery after call ended and my older mobile was able to show it call summery and my remaing balance too but this phone doesnt have option like that too in settings as per my knowledge
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Feb 17, 2014
I just got a replacement 1020 due to some Bluetooth issues with the other one and now this one is locking up when it is put on the Nokia wireless charging stand. It happens every time I leave it on the charger over night. When I take the phone off the charger it is completely non-responsive. I have to do the volume down with power button hold to restart it.
If I put the phone on for only a few minutes or half an hour it is fine. I also noticed that when I had Glance set to be on while on the charger with "night mode" set to a colour, the phone would act erratic. It would come on, then go off, over and over again. That is, the lock screen would come on, it would fade away and then go to the glance view, then do it all again.
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Jun 9, 2012
We have 3 Ray phones in our family. I have upgraded my to ICS, but the other two still have the original android OS - GB. Problems that we experience on all three phones are as follows; If I look at the video file and turn the phone 90 degrees (it does not matter if I turn it left or right), then screen lock lock the screen immediately. I can not unlock the phone as long as the phone is in the same position. I have to turn it back 90 degrees for it to go to unlock it. The same happens even if I want to play games and have to turn my phone 90 degrees, or if I want to photograph or record a film. If I do not turn my phone 90 degrees, then everything works as it should, but it is supposed to be able to rotate the phone, depending on what you do without screen lock locks my phone immediately?
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Dec 22, 2015
My 950XL goes blank when making a phone call. I understand for it to go blank (may be) but if the call went into answering machine I cannot wake the phone up to hung up.
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Oct 24, 2015
Since getting my new phone - Samsung s6 in September I have been using it for screen mirroring with my TV to watch some movies and stuff. So decided to watch some more today and the screen locks after a time, say 10 mins.
How I change this? Non of the options I have seen allow this to be disabled they just allow for it to be longer. 10 for screen turn off and 30 mins for lock is the most I can get.
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Apr 18, 2011
So I ran the update to v 5 BB desktop reccomended. My phone now locks up on the ATT screen and does not work. I tried running apploader and it sticks on reading device. Both places hung on "connecting".
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Mar 5, 2012
Just upgraded to 7.1 on my 9810 and now the maps app screen locks after 10 minutes of use.... Very frustrating and unsafe while driving, having to remove phone from dock to enter password to unlock.
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Aug 3, 2010
I am new to this forum and have owned an xperia mini pro for about 2 weeks now. It has a problem that every few days or so the screen locks up and becomes unresponsive and the only way to reset it is to do a battery pull. My question basically is should I take it back to the shop, or is it likely to need to have android reinstalled or something?
It did this on the very first startup after unboxing, it froze up when choosing the language setting, so obviously it is unrelated to any other apps i have installed. At the time I didnt think it was too much of a problem but then as I say, it started doing it every few days.
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Nov 2, 2011
When protecting the Neo with "Visible Pattern Screenlock", the default "Swipe to unlock" does NOT disappear. This means that if you want to protect your phone, you have to BOTH swipe AND draw the unlock pattern. This must be a bug? how to circumvent this?
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Mar 14, 2012
My blackberry curve will power on and boot but as soon as it gets to the main screen, it locks. If I hit any button, the screen goes black and I am not able to do anything. I have removed the battery several times. It comes up with a meeting reminder and as soon as I try to get rid of it everything is locked....
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Jun 22, 2015
Got a strange little problem where sporadically my phone seems to unlock to a different screen than what I locked it on.
For example if I have been scrolling down a web page and gone past an article but not clicked on it, locked my phone and then unlocked it a few minutes later and it has that article open like I have clicked it.
I know people may think I've clicked it by accident and then locked my phone but I can assure you this is not the case.
I am trying to track when it happens and it does appear to be mainly when I'm on the browser.
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May 7, 2012
The screen of my 3GS iphone went completely white, itīs not really shuted down but I can not see anything. It comes back to normal (although it works quite slowly) when I restart it, until the screen blocks again or after I receive a phone call. Iīve already tried to reset and restore the phone, but it continues with the same problem.
Info:
iPhone 3GS
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Sep 25, 2014
With the 1520, when I switch away from the phone screen during a phone call and activate and deactivate the proximity sensor, it returns to the last screen I was on with a banner on the top rather than returning to the phone screen. With the 1020, it always returns to the phone screen.
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Nov 20, 2012
Media Player on my bold 9790 closed after the screen is locked. I have activated the screen lock after 60 sec. and apparently media player also closes with the screen lock. How can this be solved?
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Aug 10, 2011
When trying to text from my Droid X2 it just locks up, it won't do anything. Even if I press the off button, it won't pick up when I press the power off on the screen. It also does this sometimes when i'm playing a game. This happens no less than several times a day.I have reset my task manager to shut things down, but it's still not helped.
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