Motorola Defy XT :: Screen Locks As Soon As Call Is Made

Jan 1, 2013

I have had to reset my phone using the factory reset option after it started doing some strange things. This is the second time I have had problems - the first after installing a few apps (only 2 - a free pool game and a free solitaire game), the second was after my niece surfed some possibly suss sites looking for Santa jokes! It may also have been installed apps causing the problems - I installed the app for the NSW Live Traffic.

So now, as soon as I make/dial/place a call (hit the green phone), the screen closes or goes black, and I have to press the power button to reactivate the screen. If I do this quickly, the actual screen lock has not yet activated, but if I do it after a few seconds I also need to swipe.

I cannot locate any setting which seems to be causing this. Last time I factory reset the phone, I didn't get this issue, so it may be something which is still installed which is causing the problem. I have tried uninstalling the NSW Live Traffic app plus anything else which wasn't part of the phone's operating system.

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