Motorola Droid 3 :: Screen Locks When Making A Call?
Oct 1, 2011
My wife's D3 locks immediately after starting a call. She has to hit the power/sleep button to wake it up to end the call. Anyone know how to stop this? She says she has not changed any settings and my D3 has never done this. Don't see any new apps installed and the phone has been rebooted.
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Jan 1, 2013
I have had to reset my phone using the factory reset option after it started doing some strange things. This is the second time I have had problems - the first after installing a few apps (only 2 - a free pool game and a free solitaire game), the second was after my niece surfed some possibly suss sites looking for Santa jokes! It may also have been installed apps causing the problems - I installed the app for the NSW Live Traffic.
So now, as soon as I make/dial/place a call (hit the green phone), the screen closes or goes black, and I have to press the power button to reactivate the screen. If I do this quickly, the actual screen lock has not yet activated, but if I do it after a few seconds I also need to swipe.
I cannot locate any setting which seems to be causing this. Last time I factory reset the phone, I didn't get this issue, so it may be something which is still installed which is causing the problem. I have tried uninstalling the NSW Live Traffic app plus anything else which wasn't part of the phone's operating system.
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Aug 10, 2011
When trying to text from my Droid X2 it just locks up, it won't do anything. Even if I press the off button, it won't pick up when I press the power off on the screen. It also does this sometimes when i'm playing a game. This happens no less than several times a day.I have reset my task manager to shut things down, but it's still not helped.
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Nov 21, 2011
A couple times Ive pulled my phone out of my pocket and go to unlock it, and it wont accept any touch inputs. Only way to get it to work is to reset the phone.
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Feb 10, 2015
When making a phone call on the droid turbo, if you are calling a number not in your contacts, it always prompts you to "add to contacts". is there a way not have that prompt you?
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May 9, 2011
When making a call with my Defy, when i tap the send button a redish LED light flashes at the top left of the front screen.
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Jul 15, 2015
When I dialed a number today as soon as I presses the call button my screen locked and when I tried to unlock it it just went on lock again the touchpad was not working nothing
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May 7, 2012
I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.
If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.
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Jun 25, 2012
After most calls, my phone will either lock up or take on a mind of its own by going to other screens at random, dial another number, sometimes do a pulsation or gittering of the screen. Othertimes it will start putting continuous numbers in the number dial area like continuous 3s or 6s. To remedy this I have to shut off the phone and restart. If I wait a while it will also start working normal again. Sprint has reset my phone and it had no impact on it.
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Nov 24, 2012
I posted this a few days ago but when I updated it in the original post, it did not go to the top. So I am starting a new post with a link to the previous post.
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Nov 1, 2010
Every time i lock the screen the SIM locks as well, meaning I have to enter the SIM pin code every time I unlock the phone! Also no one can call me since the SIM is locked. This happened once in a while on 1.6 but since my update to 2.1 this morning it happens every time.
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Feb 3, 2011
When i dial the number and then as soon as i press the call button, the screen all sudden goes black. I mean the call is still in progress you can hear it but you can't see anything on the screen. For example, i had to turn the speaker on for the conference, but i couldn't do it because i was not able to see where anything were at.
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Jun 6, 2012
my x8 keeps turning the screen off when i make a call, and does not turn on for at least 2 minute, meanwhile the call is still on, and can be recording voicemail etc without me knowing because the screen will not turn back on!
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Jul 7, 2015
I have Sony Expedia Z2, since yesterday any time when making a phone call the screen is switching off and there is no way to switch it back on until call is over which may be an issue when connect to answering machine and want to disconnect. Even a power button seems to be not responsive. So when calling I have absolutely no control over my phone. How to fix it and is it another bug in Lolipop the biggest catastrophy since Windows?
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Nov 15, 2012
I had a perfectly functioning Bionic camera before ICS.During the ICS update (which was supposed to take 10 minutes!) the phone showed updating media database for over an hour and I did a battery pull to restart the phone since I needed it later that night. After a few reboots I could play music and see my camera gallery.Since ICS the camera app will stop working -- the screen goes dark but the camera won't load. It happens to FXCamera app and it happens if I call the camera via online banking to take a picture of a check. I can always access the gallery of pictures. If I clear the 8KB of data and the cache in the camera app and reboot I can then use the camera again. If I do a "fast reboot" or just clear data is still won't open. Only if data and cache are cleared then phone is rebooted. The camera will work fine, but hours or days later it will fail to open.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Jul 6, 2015
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
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Mar 14, 2010
The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!
I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!
While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever
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Jun 15, 2012
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options.
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Aug 22, 2011
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
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Apr 19, 2011
When I am in a call, frequently the screen switches over to the dial-pad and starts dialing random numbers. Almost always when this happens, it cuts off the person I was talking to.
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Jul 27, 2011
Now that I am able to power up, the droid x is locked in the camera settings page. Earlier this happened in the text messaging section. The 'home' button does not function at this moment either. Battery removal / reboot, seems to have no effect....
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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May 4, 2011
I have the lock screen disabled, yet after I send or receive a text (using Handcent) my screen locks. I checked my Handcent setup and all the screen locking and security features are disabled as well.
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Feb 3, 2012
My phone locked up/screen went black during a phonecall yesterday. It was at night. So, it was dark where I was. I tried to access the screen. It would produce a faint light, but would not let me access the screen, phone or any apps. I was talking on a bluetooth headset at the time. Normally at the end of a call, I could hang up the phone by pushing a button on my headset. That wouldn't work either. The only way I could hang up the phone was to pull the battery.
how to diagnose the problem or stop it from happening again? Or, is this just a BSOD (black screen of death where phone locks up and requires a battery pull) that happened while I was in a phone call?
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Nov 7, 2011
Since I've updated my phone, my screen refuses to turn on during a call, which is beyond frustrating. One, when someone texts me, I'll hear the notification while on the call , but I will have to wait until the other person ends the call for my screen to turn back on and I can continue from there.
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May 1, 2015
I am having real issues with my Droid Turbo. I can pair the phone fine with bluethooth fine to Ford Sync and it plays audio fine. The steering controls work fine too until the phone locks or sleeps. I tried many different music apps and every setting in the screen and security settings. It works fine when I swipe the phone to click the button to wake it up it works fine.
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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