Xperia Z2 :: Screen Switching Off When Making A Call
Jul 7, 2015
I have Sony Expedia Z2, since yesterday any time when making a phone call the screen is switching off and there is no way to switch it back on until call is over which may be an issue when connect to answering machine and want to disconnect. Even a power button seems to be not responsive. So when calling I have absolutely no control over my phone. How to fix it and is it another bug in Lolipop the biggest catastrophy since Windows?
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Jun 6, 2012
my x8 keeps turning the screen off when i make a call, and does not turn on for at least 2 minute, meanwhile the call is still on, and can be recording voicemail etc without me knowing because the screen will not turn back on!
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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Feb 3, 2011
When i dial the number and then as soon as i press the call button, the screen all sudden goes black. I mean the call is still in progress you can hear it but you can't see anything on the screen. For example, i had to turn the speaker on for the conference, but i couldn't do it because i was not able to see where anything were at.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Jul 6, 2015
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
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Oct 1, 2011
My wife's D3 locks immediately after starting a call. She has to hit the power/sleep button to wake it up to end the call. Anyone know how to stop this? She says she has not changed any settings and my D3 has never done this. Don't see any new apps installed and the phone has been rebooted.
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Jun 15, 2012
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options.
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Aug 22, 2011
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
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May 9, 2011
When making a call with my Defy, when i tap the send button a redish LED light flashes at the top left of the front screen.
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Jul 29, 2010
I have had my xperia x10 for just under a week and whenever I make a call the receiver complains of a spitting noise in the background it is intermittent but nevertheless everyone I call complains about it. I do not hear it myself and have upgraded the software. Do I just have a faulty phone?
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Oct 19, 2011
I want to know is making Video Call(in a 3G Network) supported in Xperia Mini Pro SK17i. It has a front cam, but there is no option for making Video Call while dialling a number.. Am i missing something or is this function not supported...
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Sep 17, 2015
my Z3 is restarting while receiving or making a call but not every time. What seems to be a problem?
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Oct 22, 2015
My Xperia z3 is currently saying "turn your phone off flight mode" before making a call, I don't have a network signal. The wifi is still working (that's how I'm writing this) so the phone isn't actually on flight mode. I've tried rebooting and resetting, turning flight mode on and off loads of times, and nothing.
This has started happening when the phone is switched off, last week it died during the night and this happened, and it just randomly came back on the next night. I switched it off this morning and I've not been able to get it on since.
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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Oct 7, 2014
Have just updated to Lollipop and all seems good except when when I sleep the phone, if i touch the top left hand corner of the screen the phone awakes, gets a bit annoying as when i hold my phone it keeps switching on, want to disable?
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Feb 23, 2010
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
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May 22, 2012
When making or receiving a call, the caller or the person I am calling cannot hear me. If I turn on speaker, they can hear me. This is a new iPhone 4, I traded in my 1 year old iPhone 4, because it also was having this issue, & the apple store staff could not fix it.
I have tried turning on/off, plugging in ear buds and unplugging them, cause I heard that could help, & syncing the phone. Nothing has worked yet that I have tried.
Info:
iPhone 4, iOS 5.0.1
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Jun 14, 2012
When i make a call or receive a call i am not being heard by the other person on the phone.I just recently went and got my phone replaced and now i can't communicate with anyone because of this issue. Any words of wisdom? i'm wondering if it is just the phone or something happened with my speaker.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Nov 24, 2011
I am starting to get really annoyed with my phone, when I make voice calls I'm not able to lock the screen so that the touch screen is disabled?? and in doing so I either end up putting the call on mute, hold or even hang up!I have tried all I can think of, I have just updated my phone to the latest software 5 days ago and seemed ok for 2/3 days but now the darn bug is back. Is this a downside to the phone or am I doing something wrong?
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Nov 25, 2011
my x10 mini is stuck in a cycle of switching its self on and off again before it reaches the home screen, been like it for 2 days, was fully charged when it started and drained the battery eventually doing this, put it on charge and it started the cycle again, and i can't connect it to a P.C via usb because it's not on long enough to recognize the device.
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Feb 23, 2015
Suddenly my style cover have stopped switching to The small window screen when i close it. Tried to install another theme made for it but it still wont work.
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Nov 21, 2010
During a call my screen goes blank; I am unable press the end call immediately ..
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Mar 25, 2015
If I want to make the Z5 a call and dial the number and pick up the phone, the screen goes black and I can do nothing more. It then responds to anything, not even on the Power button until the other ends the call. Then, the screen lights up again and it goes back all normal.
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Apr 18, 2012
iphone freezes when making a call. cannot receive nor send text messages and call
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Aug 30, 2014
I made one phone call this morning and after hanging up i went to the contacts library and all my contacts were gone. I have unfortunately not got a backup (this isn't my phone its for a friend) and so I have no backup of my contacts. I have already tried importing contacts from the sim but only a very small few contacts are on the sim so im still missing over 90% of my contacts. How can i fix this? This phone is an iphone 4s running ios 7
Info:
iPhone 4S, iOS 7.1.2
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Dec 2, 2011
It's my 3rd time of this problem 1 time I took assistance of nokia care center but but they couldn't permanently solve it 2nd time I tried Google the problem and it says to restart if nothing happens restore it, this worked that time, but now the device doesn't responding any of this.
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Dec 5, 2011
I am having a problem when I make a call on my phone! I can't hear the ringing but if I hit my speaker phone button I can.
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