BB Torch :: Screen Turns Off When Making A Call, Wont Go Back
Jun 15, 2012
How do I get the screen to turn back on when I am making a call? I dont know how this happened. I didnt drop my phone or anything and now when making a call the screen turns off. I tapped the screeen and tilted the phone and it still didnt turn on. I am unable to put call on speakerphone or select any other options.
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Jun 18, 2012
My Iphone (white) turns on then off then on then off then on then off! Finaly when I eventually get to the lock screen it says: conect to power but I charged it last night and the percent bar (top right) says 100% . Now it says to charge with itunes? What am I supposed to do!
Info:
iPhone 4, I don't know what the problem is?
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Feb 3, 2011
When i dial the number and then as soon as i press the call button, the screen all sudden goes black. I mean the call is still in progress you can hear it but you can't see anything on the screen. For example, i had to turn the speaker on for the conference, but i couldn't do it because i was not able to see where anything were at.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Aug 27, 2010
My friend tried to call me a couple of time today, but every time I hit the answer button the phone turned itself. I wasn't able to call her either,On the screen where the connectivity shows, it shows me the sign for connectivity and an E.I couldn't find anything in the manual or online.
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Dec 5, 2011
I am having a problem when I make a call on my phone! I can't hear the ringing but if I hit my speaker phone button I can.
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Jun 6, 2012
my x8 keeps turning the screen off when i make a call, and does not turn on for at least 2 minute, meanwhile the call is still on, and can be recording voicemail etc without me knowing because the screen will not turn back on!
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Jul 7, 2015
I have Sony Expedia Z2, since yesterday any time when making a phone call the screen is switching off and there is no way to switch it back on until call is over which may be an issue when connect to answering machine and want to disconnect. Even a power button seems to be not responsive. So when calling I have absolutely no control over my phone. How to fix it and is it another bug in Lolipop the biggest catastrophy since Windows?
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Jul 6, 2015
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
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Oct 1, 2011
My wife's D3 locks immediately after starting a call. She has to hit the power/sleep button to wake it up to end the call. Anyone know how to stop this? She says she has not changed any settings and my D3 has never done this. Don't see any new apps installed and the phone has been rebooted.
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Sep 9, 2011
Sometimes when I turn the screen off on My Bionic, it immediately comes right back on.Now, it doesn't happen every time and I can't repeat the problem on demand.Seems as though it has a mind of its own.I don't believe it is a bad app causing the problem either.The phone has been doing this on and off since I activated it yesterday.Not sure why it does this, but I wanted MOTO to be aware of this issue.I'm not sure if it is a hardware or software problem, but it didn't go away after a battery pull and reboot.
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Aug 22, 2011
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
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May 9, 2011
When making a call with my Defy, when i tap the send button a redish LED light flashes at the top left of the front screen.
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Sep 21, 2014
I've purchased a new xperia Z2 phone and every thing was going great, but sometimes after i make a phone call the touch screen starts not to respond until i restart the phone.
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Aug 14, 2010
I just got my new Captivate and it is a very nice phone. I have one issue with it and wanted to know if it is normal or do I have a defective phone. No matter where i am and what type of light I am in (i.e sunlight,darkness etc) the back light for the 4 buttons below the screen (Home, Menu,Search and back) turns off after about 2-3 seconds which is very quickly. It comes back on if I touch the buttons or if I touch the screen. I see a backlight timer for the screen but not for the touch sensitive buttons. Is it normal that the backlight for the buttons goes out in 2-3 seconds? Of do I have a defect?
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Jan 21, 2013
My phone used to keep a charge for THREE days...it was wonderful! Now since the update, I have to charge it every day even if it's just standby. Plus, if I'm on a call with the screen turned off, when an incoming call comes in, I am unable to turn the screen back on in order to answer. Plus, sometimes the phone is so sensitive that when the face is pressed up against it, it goes haywire and cancels out a call. The sensitivity is way too high. I am using Straight Talk as my provider so is there a way, I can remove all the AT&T stuff? And which ones do I not need? I don't like a lot of bloatware on my phone.
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Sep 2, 2014
I've had this iPhone for about 7-8 months, and this started 3 weeks ago, I woke up in the morning and looked at the time on my phone, and it suddenly just turns off and turns back on showing the apple logo, and now it happened again twice!! Is there any way to fix this problem i've restored my phone fresh twice, no icloud no backup nothing installed, I also have 8.9 GB available.
Info:
iPhone 5s, iOS 7.1.2
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Feb 18, 2011
I have a bb torch 9800, when I make or receive calls my backlight turns off and my screen is blank until I end call, I cannot even use call waiting, speakerphone, etc b'cuz of this issue.
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Jun 28, 2011
Has anyone had the issue of the Blackberry Torch screen turning on by itself - without an email/bbm notification? I simply push the lock button on top of the phone, but from time to time the screen just turns on. Wondering if there's something wrong with the phone???
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Nov 1, 2011
I took my phone out my pocket to find it was off and wouldn't come back on so I took the battery out, left it out for a bit and then put it back in, it booted up and worked fine for 5 mins and switched off. Now I can get it to show the loading screen and then it turns off. what can I do
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Dec 4, 2012
My phone turns on but my screen doesn't, the red light come on and so does the buttons but the screen stays black. The screen doesn't have a back light neither. I took out the battery to reset it but that didn't work either. What should I do?
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Sep 1, 2012
Whenever I call someone, my Blackberry Torch's screen turns black and it doesn't let me do anything while I'm on the phone. For example, I can't even get it to change to speaker phone or text someone while calling because the screen just turns off. I tried pressing every button during a phone call to retrieve a normal screen, but it doesn't work.
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Sep 5, 2010
Is there a way to make the "Favorites" overlay screen the default overlay for your phone.So I do not want to see "ALL" as the first overlay and have to scroll right or left to get to the Favorites screen. I want Favorites to be the first thing I see when looking at the phone each time.That way I can put everything I used in Favorites and simply see that first.
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Dec 3, 2011
When the slide is closed the screen turns on just fine, but when I slide it up the screen turns off. Also, possibly unrelated, it seems that the touch screen just stopped working as well whether or not the slide is open. The phone also will not connect to BB Desktop. I've had my torch for just over a year and I don't believe I have a warranty for it.
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May 13, 2011
When I open the screen to use the Qwerty keyboard the screen turns off. I sent it back to RIM, but they said it was fine and sent it back. The screen won't stay on when flipped open.
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Sep 17, 2010
My screen turns ON automatically when sitting on counter/table (not touched) every 10-30 seconds continuously. Even if I have the screen lock on or the phone completely locked, the home screen keeps popping up. When I attempt the screen lock alone, within a minute the screen turns on and unlocks automatically without touching the phone. It's killing the battery.
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Jan 19, 2011
When I hit the lock button, my screen turns off, but turns back on only 5-10 seconds after by itself and then stays on until the battery dies. It does stay off if I insert it into a Blackberry belt holster, so as long as I leave it there, it's fine, but I want to take it out and not have the battery drain so quickly.
The only way I can ensure the screen is off when not in the holster is to power off, but I need my phone to be on 24/7 for business.
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Feb 23, 2010
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
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May 22, 2012
When making or receiving a call, the caller or the person I am calling cannot hear me. If I turn on speaker, they can hear me. This is a new iPhone 4, I traded in my 1 year old iPhone 4, because it also was having this issue, & the apple store staff could not fix it.
I have tried turning on/off, plugging in ear buds and unplugging them, cause I heard that could help, & syncing the phone. Nothing has worked yet that I have tried.
Info:
iPhone 4, iOS 5.0.1
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