When the slide is closed the screen turns on just fine, but when I slide it up the screen turns off. Also, possibly unrelated, it seems that the touch screen just stopped working as well whether or not the slide is open. The phone also will not connect to BB Desktop. I've had my torch for just over a year and I don't believe I have a warranty for it.
View 1 RepliesThe display screen on my Torch 9800 goes black when I slide open to access keypad.
View 1 Replies View RelatedI have had my Blackberry Torch now for about 10months and last week i think i may have got it slightly wet after i tried to answer the phone when getting out of the bath. Since then it has been ok but last night when i slid open the screen everything went black. As soon as i slide the screen shut it works again! This basically means that i can only use the phone as a touch screen phone when it is down (which isn't good for me as I always text using the keypad when it is slided open).I called o2 and they said before they send it off to be repaired that i should try upgrading all of the latest BB software as that might fix it. I have never had any upgrades but will this really be able to fix my screen? Is there any other way i can try and fix the phone myself?
View 4 Replies View RelatedAs soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...
View 1 Replies View RelatedAs an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
View 5 Replies View RelatedWhen I open the screen to use the Qwerty keyboard the screen turns off. I sent it back to RIM, but they said it was fine and sent it back. The screen won't stay on when flipped open.
View 1 Replies View RelatedMy screen turns ON automatically when sitting on counter/table (not touched) every 10-30 seconds continuously. Even if I have the screen lock on or the phone completely locked, the home screen keeps popping up. When I attempt the screen lock alone, within a minute the screen turns on and unlocks automatically without touching the phone. It's killing the battery.
View 2 Replies View RelatedI have a torch 9800 running 6.0 software and all of sudden when i open the slider to use the physical keyboard the screen gets strange colors and writing and app icons turn backwards. But using the virtual keyboard and keep the slider down i have no problems.
View 2 Replies View RelatedMy blackberry torch 9800 was working perfectly fine untill for some unknown reason the screen went completely pixelated, from then on it appears to be normal until you slide open the phone to use the qwerty keypad, therefore i can only use the phone when it is slided shut and have to rely on the touch screen. the only way to get the screen back to normal is to slide it shut and repeatedly press the lock button until it restores itsself and on multiple occassions i have had to remove the battery for the phone to go back to normal.
does anyone know if this is a software problem? or a maufacture problem? or has it been damaged? and is there anyway to fix it..
I thought originally when purchasing the Torch that I would probably use the touchscreen 99.9% of the time...but I seem to be using the slide out QWERTY keyboard more often than not! So, which keyboard do you prefer?
View 14 Replies View Relatedmy iPhone 5c screen became unresponsive it's on home screen and won't let me slide to open so I can't restart it, I tried restarting it and didn't work and just restored it and still not working,
View 2 Replies View RelatedIt turns off whenever I try to use the browser or the camera without fail and other random times. In these instances, it doesn't not show a battery drained shutting down warning. It has to be charging in order for it to reboot, but once it does the battery reads that it is 100% charged. Being on a phone call will drain a full battery in less than 5 mins, and it will flash the empty battery and say radio too low for handset use or whatever. In this case, I can charge it and it goes through the usual process where the light turns yellow and the bar slowly fills up. If I do a battery pull at this time, it restarts fully charged. The time it lasts out of the wall is anywhere from 5 mins-1 hour. I have no 3rd party applications and I did a complete device reset last month due to the same problems. I don't know much about software, but it says everything is up to date.
View 1 Replies View RelatedIve had my Torch for about 1 and a half. Recently Ive had problems with it. It turns off by itself and after it reboots it turns on by itself again it works for a bit and then it does the same thing again.
View 3 Replies View RelatedI am having this problem with my U20i, When i open the slide the screen stops working and there are glitches on the screen and boxes on the screen. And i have to take out the battery and insert again for it to function properly. I am in Pakistan so i cant take it to any Sony franchise.. I got it checked here locally and found out that the slider strip is damaged. Can u tell if its really the strip and if so can u parcel me the strip if i pay for it.
View 2 Replies View RelatedI've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
View 14 Replies View RelatedMy phone just started acting up when I try to use my camera. Everytime y try using my camera my phone reboots itself.
I have kept my phone up to date with updates and I have been taking good care of it.
I've already ruled out:
-Water damage (has never been wet or near water whatsoever
-Phone software version (have tried downgrading to multiple versions and upgrading to latest)
-Restore to security copies made when camera worked
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
View 1 Replies View RelatedTorch 9800. Browser won't open. Also if I select a hyperlink, the browser won't open either. I have tried rebooting the device but did not have any luck.
View 1 Replies View RelatedAfter recent OS upgrade to current OS v6.0.0.600 my browser email such as hotmail won't spawn links embedded in an email. The link is hot and can be clicked and open but does not do it automatically as it did on former OS versions. Now here is the interesting part. If I turn off phone antennae and go WiFi, it works perfectly. I prefer to read browser email as such and not deliver it to my BB inbox.
View 3 Replies View RelatedMy Iphone (white) turns on then off then on then off then on then off! Finaly when I eventually get to the lock screen it says: conect to power but I charged it last night and the percent bar (top right) says 100% . Now it says to charge with itunes? What am I supposed to do!
Info:
iPhone 4, I don't know what the problem is?
My screen works fine when it's down, but the secound I slide it up the pixels go all crazy All the functions work but I can't see what's going on... The touch screen works fine when it's not slided up too..
View 1 Replies View RelatedI did a bettery pull and when i replaced the battery my Torch 9800 slide touch screen goes black when I slide it up. The phone works otherwise. The screen works properly when the slide is in the down position.
View 1 Replies View RelatedI am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
View 2 Replies View RelatedRecently downloaded and installed Facebook app fro App World. Can find the Icon however on any of the pages of my Torch 9800.
View 4 Replies View Relatedhow to get rid of the app "SLIDE TO GO" on my blackberry torch 9800 ?
View 3 Replies View RelatedWe purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
i use torch white 9800- i already setup everything like it use too.. But suddenly even i already send servvice books synchronize etc with my device still-Trouble shoot- errorr - i cant open all my. Email inbox except gmail only ..and i couldnt open my text msg. Too.. its wriTten encounter java.lang error null.pointer exception.. It makes my device getting heavy and slowerr.. And my ({}) « couldnt be opened and even its open no recent updates.. if i couldnt opened written error.bb_rim_peer .. OMG , its soo confusing
View 1 Replies View RelatedI'm having problems turning it on the white nokia screen it comes on momentarily (no handshake) and then it goes off and nothing happens? Battery was half charged when I switched it off due to no ceverage and haven't been able to switch it back on.
View 4 Replies View RelatedI have a blackberry torch and when I slide the screen up it has a completely blank black screen, but when i slide it down it works fine.
View 3 Replies View RelatedHas anyone had the issue of the Blackberry Torch screen turning on by itself - without an email/bbm notification? I simply push the lock button on top of the phone, but from time to time the screen just turns on. Wondering if there's something wrong with the phone???
View 3 Replies View RelatedI took my phone out my pocket to find it was off and wouldn't come back on so I took the battery out, left it out for a bit and then put it back in, it booted up and worked fine for 5 mins and switched off. Now I can get it to show the loading screen and then it turns off. what can I do
View 1 Replies View Related