BB Torch :: 9800 Error - Cant Open All Email Inbox Except Gmail Only?
Aug 27, 2011
i use torch white 9800- i already setup everything like it use too.. But suddenly even i already send servvice books synchronize etc with my device still-Trouble shoot- errorr - i cant open all my. Email inbox except gmail only ..and i couldnt open my text msg. Too.. its wriTten encounter java.lang error null.pointer exception.. It makes my device getting heavy and slowerr.. And my ({}) « couldnt be opened and even its open no recent updates.. if i couldnt opened written error.bb_rim_peer .. OMG , its soo confusing
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Aug 18, 2010
Anyone else noticed this?
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Aug 16, 2010
Everytime i send an email from gmail it shows up in my inbox on my Blackberry Torch, how do i stop this from happening?
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Nov 24, 2012
email inbox will not open and get message that "Application Email (processcom.android.email) has stopped unexpectedly.
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Jun 11, 2012
I have a Torch 9800. Ever since I got it, I've noticed that, occasionally, messages will not show up in my inbox. My phone will buzz when I receive them, and I'll have the "new messages" icon on the homescreen, but clicking the messages icon brings me to an empty inbox.
I've noticed this behavior impacting email (my gmail account is the only one I have going to the blackberry), text messages, and two different third-party chat clients.
I don't have any messages being filtered to different folders or anything like that. Clicking "View Folder" verifies that my inbox is selected.
But here's where it gets weird: if I compose a new email and send it, when I return to the inbox, all the messages appear. It's almost as if the inbox is having a problem displaying the message list, but once I force a new item to display (the newly sent message), it shocks it back to life.
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Jan 5, 2010
So I set up my gmail account via the BIS or whatever plug-in, and all seems to be working ok. The problem is that the emails go straight to my general "Messages" inbox, but nothing shows up in my Gmail account inbox when i click on that specific icon. I do have SMS/MMS broken out into a separate inbox, but i'd like to use the gmail inbox where it threads messages with the same topic instead of the general messages inbox.tried resending service books.
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Jun 19, 2011
I just got my first Blackberry today, and at the vendor, my gmail account was set on the phone. Now my gmail goes ONLY to my Blackberry and not to the gmail account on a computer (desktop and laptop). I really wanted the gmail on the BB as back-up, not primary. I find this situation to be in effect because my BB shows emails in my gmail account that are NOT showing up when I log in to my gmail. Gmail on my computer doesn't "cost" me anything. It does on my BB (until I learn what I am doing with the BB, I got the minimal data rate with AT&T), so I really don't want to have to read all my email on my Torch. I don't mind its being there; I just want it on my computer also.
1. How do I re-set the BB or my gmail so that gmail will go to both places?
2. Or, alternatively, how to do un-install gmail on the BB so my gmail will show up on my desktop/laptop computer?
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jun 22, 2010
Went through and set up my gmail through the email set up wizard. Used these exact steps: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03087
Issue is I'm not seeing any of my existing / read messages on my phone. After set up I had zero messages in my blackberry email inbox. How do I go about getting these message in my blackberry email?
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Oct 6, 2011
Just got myself a Torch 9800 yesterday, set up gmail for email/contacts/calendar.To my surprise that all my existing emails (about 26 of them) still residing in my gmail inbox (online) does not appear on my Torch.It only syncing new emails. is there a way to force it to also sync all my previous emails that still resides on gmail onto my Torch?
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Nov 16, 2012
I've problem for tha Gmail setting.I select Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)But it doesn't work, ( update is failed)
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Oct 24, 2011
Torch 9800. Browser won't open. Also if I select a hyperlink, the browser won't open either. I have tried rebooting the device but did not have any luck.
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Sep 23, 2012
After recent OS upgrade to current OS v6.0.0.600 my browser email such as hotmail won't spawn links embedded in an email. The link is hot and can be clicked and open but does not do it automatically as it did on former OS versions. Now here is the interesting part. If I turn off phone antennae and go WiFi, it works perfectly. I prefer to read browser email as such and not deliver it to my BB inbox.
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Aug 10, 2010
I'm considering the 9800 as my next phone. Right now, I'm running a Tilt2, WM 6.5 My contacts & calendar events are synced via Microsoft MyPhone & Google sync. Will the Blackberry OS import that data from either of those sources? And how easily will the Blackberry set up & handle hotmail & Gmail?
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Mar 29, 2012
I have a torch 9800 running 6.0 software and all of sudden when i open the slider to use the physical keyboard the screen gets strange colors and writing and app icons turn backwards. But using the virtual keyboard and keep the slider down i have no problems.
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Oct 25, 2011
Basically we have set up new business e-mails through our IT guyonce I have read email message I have received on the device they seem to disappear a few hours later. I am not deleting them on my device or PCi can still view the messages i have sent
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Jun 5, 2012
The display screen on my Torch 9800 goes black when I slide open to access keypad.
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Aug 5, 2012
My blackberry torch 9800 was working perfectly fine untill for some unknown reason the screen went completely pixelated, from then on it appears to be normal until you slide open the phone to use the qwerty keypad, therefore i can only use the phone when it is slided shut and have to rely on the touch screen. the only way to get the screen back to normal is to slide it shut and repeatedly press the lock button until it restores itsself and on multiple occassions i have had to remove the battery for the phone to go back to normal.
does anyone know if this is a software problem? or a maufacture problem? or has it been damaged? and is there anyway to fix it..
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Dec 3, 2011
When the slide is closed the screen turns on just fine, but when I slide it up the screen turns off. Also, possibly unrelated, it seems that the touch screen just stopped working as well whether or not the slide is open. The phone also will not connect to BB Desktop. I've had my torch for just over a year and I don't believe I have a warranty for it.
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May 28, 2011
Recently downloaded and installed Facebook app fro App World. Can find the Icon however on any of the pages of my Torch 9800.
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Mar 8, 2011
i cannot delete 3 email messages from my device inbox
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Nov 26, 2012
My device is sending out spam e-mail to all addresses in my inbox. I am using an "@live.co.za" account.I'm not sure if it's the blackberry server or my BBM account or even the @live server.
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Aug 21, 2014
My Iphone4 email inbox is showing there is over 1,000 messages in the inbox but in fact there is only a few and email on my pc shows correctly. I cannot get the phone to show me the correct number of messages. Apart from this problem all email related things are working correctly.
I use Thunderbird.
Info:
iPhone 4S, iOS 6.1.1
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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