BB Torch :: 9800 Does Not Open Links?
Sep 23, 2012
After recent OS upgrade to current OS v6.0.0.600 my browser email such as hotmail won't spawn links embedded in an email. The link is hot and can be clicked and open but does not do it automatically as it did on former OS versions. Now here is the interesting part. If I turn off phone antennae and go WiFi, it works perfectly. I prefer to read browser email as such and not deliver it to my BB inbox.
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Mar 26, 2011
I just got a Curve 9300 2 weeks ago and it was working perfectly until one morning the browser stopped working. Everytime i press on the browser icon, nothing happens even when i'm connected to wi-fi. When i open emails using my limited data plan and try to open the links, nothing happens. I mean, i get to open the mail but not the links in it.
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Oct 24, 2011
Torch 9800. Browser won't open. Also if I select a hyperlink, the browser won't open either. I have tried rebooting the device but did not have any luck.
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Mar 29, 2012
I have a torch 9800 running 6.0 software and all of sudden when i open the slider to use the physical keyboard the screen gets strange colors and writing and app icons turn backwards. But using the virtual keyboard and keep the slider down i have no problems.
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Jun 5, 2012
The display screen on my Torch 9800 goes black when I slide open to access keypad.
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May 14, 2011
I am using BB Torch 9800, the problem which I am facing is when I am trying to open the Email Accounts under Setup, I am unable to open this. I have successfully created my BB Account onto the Carrier Site and added the Email IDs these are reflected onto the device but as I am unable to open Email Accounts under Setup I am unable to Edit or Delete the Email Accounts which I don't won't on this Handle. Every time the Modifications have to be done by going to the Carrier website.
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Aug 5, 2012
My blackberry torch 9800 was working perfectly fine untill for some unknown reason the screen went completely pixelated, from then on it appears to be normal until you slide open the phone to use the qwerty keypad, therefore i can only use the phone when it is slided shut and have to rely on the touch screen. the only way to get the screen back to normal is to slide it shut and repeatedly press the lock button until it restores itsself and on multiple occassions i have had to remove the battery for the phone to go back to normal.
does anyone know if this is a software problem? or a maufacture problem? or has it been damaged? and is there anyway to fix it..
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Dec 3, 2011
When the slide is closed the screen turns on just fine, but when I slide it up the screen turns off. Also, possibly unrelated, it seems that the touch screen just stopped working as well whether or not the slide is open. The phone also will not connect to BB Desktop. I've had my torch for just over a year and I don't believe I have a warranty for it.
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May 28, 2011
Recently downloaded and installed Facebook app fro App World. Can find the Icon however on any of the pages of my Torch 9800.
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Aug 27, 2011
i use torch white 9800- i already setup everything like it use too.. But suddenly even i already send servvice books synchronize etc with my device still-Trouble shoot- errorr - i cant open all my. Email inbox except gmail only ..and i couldnt open my text msg. Too.. its wriTten encounter java.lang error null.pointer exception.. It makes my device getting heavy and slowerr.. And my ({}) « couldnt be opened and even its open no recent updates.. if i couldnt opened written error.bb_rim_peer .. OMG , its soo confusing
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Mar 20, 2010
I cannot open any links I get in sms messages, hypertext-phone numbers etc. on my n96. Is this normal for a n96? I know I could open these on my old n70.
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Feb 10, 2012
I upgraded my C7 to Belle now. Bad news: When I receive a mail or SMS that contains a link to a web page, I cannot open it. What happens is:I first get a notification sying 'Loading'. Then, one or two seconds later, it says 'Loading failed.
I am not 100% sure if this started with Belle. I installed quite a few application after I upgraded to Belle, so maybe it's one of those that causes the problem.
What I did, of course, was to check Application Settings > Default Applications > Browsing internet That's set to 'Internet', which I believe is what it should be. (I also tried to reset everything there, still nothing.)
I really, really, really wouldn't want to wipe the whole phone, re-install belle, re-install all of the applications.Is there a way to check what really gows wrong and fix it?
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Jan 16, 2012
I've had my Blackberry Curve 9360 less than a month. This weekend the browser stopped working and I'm unable to open links on e-mails that have been sent to me etc. when I click on a link it just doesn't do anything. Similarly, the "homepage" on my browser seems to be missing. I just have a blank white page with a seach box in blue at the top. However, when I type a seach in and return it doesn't do anything. The blue "loading" line running across the bottom of the search box seems to be permanently there, at it's fullest. It's almost as if it's frozen. I've successfully been able to connect my phone to my wi-fi service, but this doesn't seem to make any difference. I've done the "turn the phone off and back on again" trick.
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May 12, 2010
I can't click on links with the cursor while I am in browser, if it highlights the link I can right click and hit open link, but can not just click with the trackball
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Dec 13, 2014
When someone send me a facebook link (picture,video etc) he open whit google Chrome. How I open whit Facebook app?
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Apr 17, 2014
I'm still new to Windows Phone and wondering if there's a way to open an App instead of a web page when clicking no a link.
For example, if I'm reading a Twitter feed and someone links to an Instagram photo, the link opens up in Explorer, not the Instagram App. Anyway to change this?
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Jun 22, 2015
They just open another browser window for the mobile site.
I've reset the defaults for both applications and nothing changes.
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Feb 20, 2012
for some reason today, I can't open any links in my emails on my S2. I get an error message for them saying 'web page not available'.my wireless connection is working on my laptop and the phone is set up to use the same network.
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Sep 1, 2011
I have a Motorola Xoom Wi-Fi and if I receive an email with a link or a pdf attachment, if I click on the link the screen dims and nothing happens. Same thing if I click view to look at a pdf attachment.
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Apr 28, 2015
A friend and I got the Galaxy S6 on the same day, and soon after we noticed that you can't open URLs from the mail client - ie someone sends you an email with a link in it, when you try and tap the link, you get this:
Just an empty white box with the link URL at top.
I spoke to Samsung on their live chat thing, and they were able to reproduce it on their test phone, and have escalated it (apparently).
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Mar 25, 2012
when i get an email which contains a link to a page, lets say to confirm my email address, when i push the link it won start the web to show the content of the page.as for fascinate, when someone on news feed posts a link to a video on Internet, or an article on a page on the internet, it wont do anything. just like with the email.can this be because of the netqin?
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Apr 24, 2012
I can't seem to launch my browser or open links from Twitter. My Ebay app is working fine though.
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Mar 14, 2012
Cannot open any link from calendar invite like webex etc., after ios 5.1 upgrade?
Info:
iPhone 4S, iOS 5.1
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Jun 22, 2011
Is there a way to open links in a new tab similar to hitting CTR on the keyboard on your computer?I just find that 80% of the time I want a new tab and it's a pain to long press!Maybe an app that makes a hotspot, a browser or a setting in the default viewer....
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Apr 9, 2012
For some reason, if I click on a link in a Calendar invite on my iPhone4, it will not open Safari. If I hold down on the link, I get options to Open or Copy. I choose Open and nothing happens. I choose Copy and I can copy it, open Safari, Paste it and browsing to that site works.
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Aug 9, 2011
Unable to open any web links from an app or gmail ....started to happen a few minutes ago..these links are embedded in a email or from an app like pulse etc. I have stock broswer and dolphin HD ...and I select which one to displayed when the browser selection pop up window comes up.
Now the selection popup window does not come at all...and the screen goes about 50% dark and when touched anywhere on the screen ...it comes to normal brightness...
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Dec 11, 2014
I can no longer open links from my email account into safari, on my iphone 4.
Info:
iPhone 4
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Aug 1, 2012
I have problem with my "Nokia Browser" in my "Asha 200".The browser is unable to open too long links.(links containing more than 40-50 characters in it).I am unable to download movies...
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Jun 4, 2012
I recently upgraded to Belle, is there any way to open links from email with Opera, not default browser. The settings->Default Apps is not working.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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