Eseries / Communicators :: E6 Screen Blanks Out When Making Or Receiving A Call?
Aug 22, 2011
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
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Mar 3, 2011
can not make calls when qwerty keyboard is in use and Bluetooth to headset is activated because phone makes every time restart while setting up the voice call. It just first indicates that "disconnecting Bluetooth" and soon after that restarts.And when you make it again and again it does the same.
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Oct 11, 2011
Getting crackling noises on pressing down the glass screen.
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Dec 2, 2011
It's my 3rd time of this problem 1 time I took assistance of nokia care center but but they couldn't permanently solve it 2nd time I tried Google the problem and it says to restart if nothing happens restore it, this worked that time, but now the device doesn't responding any of this.
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Sep 17, 2015
my Z3 is restarting while receiving or making a call but not every time. What seems to be a problem?
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Jul 17, 2015
My lg g3 phone goes blank when making or receiving a call and I'm not even able to hang up unless the caller does.
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Mar 19, 2012
can you get a virus from making or reciving a call from another smartphone whether android or iphone?
Info:
iPhone 4, iOS 5.1
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Jun 18, 2012
My iPhone freezes when I try to make or receive a call. I have done a restore twice.
Info:
iPhone 4
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Mar 25, 2010
I have strange problem with nokia 5530.Its just switches off when making/recieving a call.I read nokia discussion of Europe and USA. there are number users who have same problems i have it now.I've gone to nokia care and hope they can give me a perfect solutions.As i have read all the posts about this problem , I am bit worried whether my mobile will be repaired or not.
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Aug 27, 2010
My friend tried to call me a couple of time today, but every time I hit the answer button the phone turned itself. I wasn't able to call her either,On the screen where the connectivity shows, it shows me the sign for connectivity and an E.I couldn't find anything in the manual or online.
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Sep 22, 2011
Cannot use the headset when making or receiving a call. I can hear the people at the other end but they cannot hear me.
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Aug 7, 2010
recently my phone can't hear anything during calls but when i put it on speaker it works fine. i can play music and stuff it's just during calls. is there something that I can do?
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Jul 12, 2011
ive had my blackberry 8520 a while now when i 1st got it all the setting blackberry and phone where working then after a few days stoped making and recieving call and same with text every thing else works such as email,instant messaging,internet i am on pay as you go so when my booster ran out i topped up again while the booster takes a couple of hours to come back on the phone service worked again and i could call out and recieve calls the same with text when the booter came back on the phone service not long work and ive been stuck tryin to get help the phone shops dntno they say contact blackberry.
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Jun 2, 2014
I tried it with a pair of headphones and I was able to hear who I called but the other person just heard background noise. I see people outside wear headphones while making calls.
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Dec 19, 2015
This is my first HTC and everything was going great. i bought a dot matrix case for it and everything worked great. now sometimes when i make or receive a call the loud speaker activates automatically. it does it most of the time not with every outgoing / incoming call. i have trawled a few forums and people are saying it could be to do with google chrome and to uninstall it but i can't see how or where to uninstall it on the M9. I have taken the dot matrix cover off and it is still doing it.
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Apr 29, 2012
Sometimes I cannot hear the voice after making or receiving call. However, it resumed to normal after restoring IOS, how can I fix this problem permanently? I am using iphone4 with IOS 5.1
Info:iPhone 4, iOS 5.1
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May 30, 2010
When i made a call or received a call my phone shut down by itself .any solution for this problem?
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Oct 30, 2012
When making or receiving a call I cannot be heard although I can hear the other person. Is this a problem that is fixable or a sign that it's time for a new phone?
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Jun 15, 2011
My E7 screen remains black and unresponsive when I get a incoming call. What gives?
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Sep 28, 2011
When going in "locked" mode for keys and screen (automatically, or by doing it myself via the Key lock switch ), this also locks the "call key", making it impossible to answer an incoming call by merely pressing the call key. I first have to unlock keys and screen by using the Key lock switch. I have all the latest updates installed and already tried the obvious like restarting the phone, getting called by several fixed and mobile phones (to detect a 'pattern' - without success, as strangely enough 1 time out of 10 the key DOES respond as expected), changing the settings for the automatic key-locking,.
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Jun 1, 2011
My E7 phone is not making any calls. I receive sms and calls but cannot dial, it just disconnects. I tried changing the profile, all settings and still the same issue. I tried my sim card on another phone and it is working there.
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Jul 17, 2010
Had E71 for about 2 years now. Was fine. Then got a free E72 from the 3 network after fighting out an upgrade deal.Its arrived, got them to unlock it as part of the deal. Started to use. Its now become clear its close to unusable because of this issue.
You'll typing quickly and even happens if I type slowly, and it won't register the key press sometimes, like a little delay. So you have to backup to correct the missing letter. Its REALLY ANNOYING and making the phone unusable.Has Nokia acknowledged this problem? I'm going to be returning it to 3 and see if I can get them to swap it for a HTC Desire. I'm done with Nokia.
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Jul 9, 2014
My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.
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Apr 11, 2012
Anyone have problems making and receiving phone calls having the screen immediately disappear so you can't use speaker mute or flash and other options on the touch screen?This just appeared, phone was working last night well now no touch screen using the phone.Checked all the settings all seems to be OK.This just happens in the phone mode all else is working.
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Oct 3, 2011
E72 suddenly does not vibrate or gives out a tone upon receiving a SMS.I checked the profile I used and the vibration and message tone were checked.I tried restoring the phone to factory settings but the problem still persist.Not sure where the problem lies though. When people call me, my phone does vibrate and the ring tone plays.
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Feb 4, 2010
Very often when i receive an SMS , my E72 freezes. The only way to recover from this is to turn phone off and on again.It looks like it happens when the sender is not in my phone-book .. and there is only a 'number' mentioned in 'From'.
(although i still can't update .. because the update for Vodafone branded phones is not available yet ... another BIG let down if u ask me .. Nokia should control this better).I don't know where I can report this problem. Nokia Care employees only know whats in their calling-script.
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Oct 31, 2011
I recently got the E7-00, everything is good except When i use ovi suite or other application to connect to the internet, i cant receive calls(service provider deems that i am unavailable), once i disconnect internet connection i am able to receive calls again, i never had this problem with my n95 or my e75
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Mar 13, 2011
Bought my first nokia phone for 9 days and already has several problems. Starting with what is most urgent. Already after 3-4 days disappeared suddenly able to receive mail from my hotmail account, but luckily came back later in the day! So on Friday I got an email from nokia with the text below. I have accordingly made the following (but without result).First I tried to follow the recipe that is in the mail as described below. I first went into hotmail via my computer and changed the password. Then I went into settings on the phone and changed the password there without success.Then I tried to go into the settings in the phone and reset phone to factory mode 3-4 times then use the built-in wizard to configure my hotmail account and wait for the result without success.
I receive e-mails that are written below in Norwegian every day. When I go into the e-mail on mobile phone brings up the yellow / green circle in the corner which I interpret as if everything is ok with connecting to hotmail. But that is not receiving e-mail. Anybody can help me? Preferably by using the internal e-mail program.
Dear nokia messaging clientFor security reasons, Microsoft requires that you change your password with 365-day intervals for Windows Live Hotmail account. Once this is done you will again be able to receive e-mails.Go to Options-Settings-Settings of the mailbox - Password and enter the password again. E-mail delivery to your phone will be resumed shortly thereafter.Sincerely Yours,Nokia Messaging team.
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Jun 5, 2012
The display screen on my Torch 9800 goes black when I slide open to access keypad.
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Oct 29, 2012
I have a Neo MT15i which was upgraded to the latest ICS patch through the OTA update. A few days late the phone suddenly appeared dead, and when i restarted (had to remove the battery), i get the phone start vibration but nothing appears on the screen.
I connected it to a PC and the PC companion was able to detect the phone, and i could even do the firmware upgrade. However the phone display refuses to switch on and none of the lights come on.
I then gave it to a local phone shop who said it was an issue with the phone and replaced the display and downgraded the firmware to 2.3.3. Again it worked for a few days and the same problem where the display shut down but i could get calls occured.
I tried many options given in the forum for xperia phones (press the power and volume up, remove battery and connect the charger, and then add the battery, etc) but no avail. now i get the start vibration from the phone, but nothing more.
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Oct 30, 2010
good day! i've just updated my phone to this version but the problem what i notice is that when someone sends a text to me there's no sound at all..i've already tried to reset to factory default settings and change every profile but it seems that it still keeps me giving the same problem..what should i do now? its really annoying since i don't know if someone would text me..
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