Eseries / Communicators :: E6 Unable To Answer Call When Keys+screen Locked
Sep 28, 2011
When going in "locked" mode for keys and screen (automatically, or by doing it myself via the Key lock switch ), this also locks the "call key", making it impossible to answer an incoming call by merely pressing the call key. I first have to unlock keys and screen by using the Key lock switch. I have all the latest updates installed and already tried the obvious like restarting the phone, getting called by several fixed and mobile phones (to detect a 'pattern' - without success, as strangely enough 1 time out of 10 the key DOES respond as expected), changing the settings for the automatic key-locking,.
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Nov 24, 2011
I've got a blackberry torch 9800 and recently when the screen is down (i.e. covering the keyboard) the call answer key and the menu key do not work. They work when the phone is raised, but not when it's not. I have tried restarting (both soft and hard) and have removed applications as well. I have since done a 'restore factory settings' on it. This seemed to work for all of 10 or so minutes but there after it reverted back to the keys not working when the cover is down.
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Oct 19, 2011
Is there some app to modify the screen saver?i think that nokia should also allow to modify the lock screen.... good apps for this?
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Oct 3, 2011
Where/how can I in Symbian s60rd3 disable info about calendar and meetings/events when phone is locked (device - not keypad)? For example in nokia E66 synchronized with exchange. I have on screen, when I lock device, info about meetings and other events. Exist app or function in my nokia with this?
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Apr 21, 2012
I can cut any call when my iPhone screen is not lock but unable to cut any call while my iPhone screen has locked otherwise I have to receive the call. I always need to lock my iPhone screen and also I want to accept a call and same way to deny but I cant.
Info:
iPhone 4S, iOS 5.1
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Mar 29, 2011
Question about the above subject, can someone help confirm that we can't surf while on the call? or it is just my plan.
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Oct 12, 2011
I have just started using a Nokia E6 and I am having a problem answering an incoming call. My phone locks itself after 1 minute, which is fine, but when I receive an incoming call I am unable to activate the call by pressing the call button (left hand side button). Instead I have to unlock the phone and go through the menu's before I can answer my call.Surely this cannot be correct.
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Nov 4, 2011
Instructions on how to verify absence of this feature
- send an sms to any test number
- go to SENT Folder
- Try to make a CALL to the recipient (I did not find any option, If u do, please enlighten me)
Well, This has to be a basic feature of a smart phone (infact, any phone)
if there is a number being displayed on the screen ... USER CAN MAKE A CALL TO IT.
But unfortunately NOKIA has failed to provide this BASIC FUNCTION.
Is there any hope of getting this BASIC feature in next update?
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May 9, 2014
When trying to answer a call on my Nexus5 and it is locked . It will let me send text messages ( I am driving , etc) but will not let me answer the phone. Insufficient resources go to theme menu and reset. I cannot find a theme menu anywhere. Not in settings, nor elsewhere, any way other than factory reset?
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Jun 26, 2014
Ever since the last update, I am having a hard time answering calls when the screen is locked(off). You are supposed to slide it up to answer calls but I try and try to slide it and it won't answer. I have tried tapping all around the screen also. Nothing.
I see the icons move when I slide across them, but they don't respond.
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Oct 13, 2011
is there a way to put a slide to answer in the E7, i disconnect alote of calls becouse when i try to grab the phone i disconnect the caller?
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Jun 15, 2011
My E7 screen remains black and unresponsive when I get a incoming call. What gives?
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Aug 22, 2011
E6 #1 (made in Finland): had to bring it to repair service because of pathetic battery lifetime and no notification light.Got a new one 2 weeks later:6 #2 (made in Hungary): had to bring it to repair service, as the screen blanked out when making or receiving a call (proximity sensor broken?). Notification light issue unchanged, Couldn't test battery as it went back to repair after one day only.Got a new one 2 weeks later (i.e. today): #3 (made in China):first of all I upgraded to OS V22. Needless to say notification light didn't change. Besides:- battery cover wobbly, a fraction of a millimeter too short. Chinese quality issue?- bluetooth doesn't work properly. A connected and authorized headset (that worked well on the previous 2 E6s, an X7, an E72, a Blackberry etc.) doesn't connect when being turned on. Have to connect manually when wanting to make call.
- screen blanks out when making or receiving a call. SAME ISSUE as on the Hungarian version!Will bring it back to Nokia repair tomorrow. Will HAVE TO look at alternatives, I just can't continue like that.@NOKIA: I really really really wanted to like this phone. But the design failures that you made (notification, vibration, battery) and your quality control are just PATHETIC, MISERABLE, ANNOYING. I don't have words. Where has this great company gone?.S. will have to downgrade my positive Amazon rating tonight significantly. I can no longer recommend anyone to buy this phone.y Nokia history:2110->8110->6110->6150->8210->8850->6310i->8910->6600->6230->6260->3230->E60->E50->E65->E71->E55->E72->N97mini->C7->E6->X7->E6->?
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Feb 2, 2011
I've been given an E71 that's a couple of years old. I like the phone but it only rings for about 10 seconds then goes to answer phone which barely gives me time to get it out of my pocket!
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Jul 30, 2011
I checked my phone today and it had been working up to 3PM and after somewhere between then and 5PM I had been apparently locked out of my phone.. The screen won't appear no matter the keys I press.. I have tried unlocking it.. I have tried Standby Mode and I have taken the battery out multiple times, but nothing seems to work.
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Jun 17, 2011
FROM LAST SEVERAL DAYS MY DEVICE KEYPAD NOT PROPERLY FUNCTIONING, IF I PRESS A IT TYPR AS "AF" , IF I PRESS Q IT TYPE AS "QR" ALSO WHEN I PRESS RIGHT OR UPPER NAVIGATION KEY IT JUMP UP AND SELECT NEXT ICON, THESE TYPE OF PROBLEM IS WITH OTHER KEY ALSO.
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Jan 26, 2010
The keyboard appears to be a English design with no other symbols but the software seems to be finish because when i press the full stop button it comes up with รค and i have to press ! to use the full stop.
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Dec 9, 2012
I have tried many more times. But always it appears error massage on the display. I can't answer calls in skype also.
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Feb 18, 2010
another bug with the one touch keys after the new firmware.(previously the long hold contact key did nothing, which was fixed)you can't assign active notes to any of the one touch keys. you can assign other built-in apps or 3rd party apps you install but you just won't find active notes.
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Oct 23, 2011
When I receive a call my screen automatically locks and darkens. Sliding the key lock switch to unlock the phone doesn't work. Not having access to the screen is a problem for two reasons: 1. I don't know who is calling me (as the screen is dark) 2. I cannot use any of the phones functions (i.e. speaker, conference calls, hold, etc.) This all started when I upgraded to Software Version 022.014 with Software Version Date 2011-07-05. Both points above were working before this update.
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Jun 11, 2015
I've had my S5 for a year now. I noticed ever since the 5.0 upgrade that i got in April for my ATT S5 that I have been missing calls and texts due to my phone going into silent in my pocket because the dreaded volume keys are able to press themselves in my pocket even with the screen locked and off. I don't see an option to stop this behavior and to me it seems like an OBVIOUS place for there to be an option.
What can I do to stop this? Even worse sometimes it will click up to a high ringtone volume and go off when I am in a meeting at work.
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Jul 4, 2012
I am not able to answer a call on my iPhone 4S without having a headset. Bluetooth is turned off.
Info:
iPhone 4S, iOS 5.1.1
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Sep 27, 2011
About a week ago I made the mistake of upgrading my E72's software.Ever since, when I connect my E72 to a recharger it immediately locks up, even though I never configured PIN-code locking on my phone.
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Nov 21, 2011
Nokia E72 : Phone got locked and no key working
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Jan 14, 2010
Just updated the firmware on my phone and have a minor problem. When someone rings me and the phone is unlocked I can answer the call ok, but when the phone is locked and someone rings it says answer in green and unlock is blue, I am unable to answer the call until I unlock the the phone then tapping answer, answers the call, how can I answer the call without unlocking the phone?
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Jul 23, 2011
I updated the software on my E63, while the memory card was taken out. After the upgrade, when i re-insert my memory card, its asking for password. No password was ever set on the card. I dont want to lose my data
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Nov 4, 2011
My E6 locked down with Mobile Security after changing my old sim and since i hav forgotten da password cannot unlock it nowIs dere ne other option for me to unlock it widout taking da phone tu da dealer?
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Nov 8, 2011
Several times since I purchased my new Blackberry Torch I have been unable to answer an incoming call - not always, but intermittently. I can hear the phone ringing, but no matter what I do it will not answer and it will not stop ringing!! The only way to stop it is to pull the battery out - my husband has the same phone and this has happened to him also.
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Jul 6, 2011
I have noticed that if the usb cable is connected when the E7 keyboard is locked, the phone does not charge. Is this a bug or an "undocumented feature"?
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Jun 24, 2010
When someone calls me it says "Slide to answer".This is my first iphone but doesn't it usually show a green and red button that you hit to reject or deny the call? How do i deny the call now?
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Mar 25, 2011
I keep my phone in a leather flip case and when it's in my pocket, the torch button (space bar) key gets pressed causing the flash to come on.I don't know why this is as I always keep my phone locked and no other keys seem to work when it's locked.
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